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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 128
Avg. Amount $ 1,596
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

Review this casino

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Player rating
9.9/10 815 reviews

Top reviews from our players

I just haven't seen any disadvantages in 1.5 years of games. High-quality customer service, consistently high level of customer support and a huge number of games for all tastes. The first withdrawal of money usually takes a little longer, but subsequent payments are much faster. A wide range of entertainment – from typical slots to poker and roulette. I can't help but mention the live broadcasts of sports matches. The verification process is smooth and hassle-free. Technical support is distinguished by special attention to customers – it can be contacted in various ways, from a call to a request through the form on the website.

Hello, Dear Ned19! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

The bonus system and referral program are well developed. I brought some of my friends and I got a percentage from them. A user-friendly application that is well optimized. a wide selection of slot machines, card games, and fast games. There are poker rooms, but unfortunately I cannot characterize them, since I do not know how to play it. Technical support responds quickly. There is an opportunity to bet on sports events, if someone is interested in it. there were big winnings and I was worried that they would not allow me to withdraw - everything is without problems, they pay day in and day out.

Hello, Dear darkman5599! Thank you for choosing Mostbet. We really like to please both new players and regular players with bonuses. Check out the ""Promotions"" section on the website or in the mobile app. Cool offers and bonuses appear there all the time. We like to give gifts unexpectedly. The more you play, the higher the chance to get a pleasant surprise. Stay with us! Best regards, Mostbet.

user avatar

It's a great poker platform and not a bad one for roulette. a distinctive feature, of course, is the quick withdrawal of funds. a large number of slot machines from top providers, although I rarely play them, because at one time I flirted and lost a lot of money. The account is not frozen even with a "white" stripe in winnings. I 100% recommend this company.

Hello, Dear darlyhen! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

Mostbet online casino seems to me to be a great choice for everyone. Good bonuses and free spins are regularly given here – not only when registering an account. There are a lot of games, and they are still regularly replenished or updated. I like playing slots more – it gives me a charge of good mood and excitement, even if I remain without a win. But there is also poker and online roulette - for fans and connoisseurs of such games. The support service is on top, and the withdrawal of funds happens quite quickly – sometimes during the day. There is nothing to complain about, I have not personally encountered any problems. I can only recommend him to others.

Hello, Dear stoneTony! Thank you for your review! We are very pleased that you choose and recommend Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

user avatar

Having lived with this online casino for a little over a year, I can confirm a lot of reviews - technical support deserves high marks: bots with jagged phrases are not used here to respond to requests for help. In most cases, the guys try to resolve any difficulties that arise. I am also satisfied with all financial transactions, everything goes smoothly, without questions. It's probably worth praising the wide variety of games, but it seems to be noticeable. There are a lot of top providers, and they certainly won't risk their name, and this is an additional reason why I'm staying here.

Hello, Dear guliverfine! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

When choosing the Mostbet online casino, the key points for me were the high-class gaming providers and the excellent variety of roulette. The gaming experience on this platform leaves only positive impressions. The support service deserves praise for its responsibility and high quality of service. After reviewing the reviews, I was impressed by the level of transparency and honesty, which is quite difficult to find in other online casinos. My winnings cannot be called particularly large, but for me in this case it is more important that they are actually displayed, and these are not just numbers on the screen.

Hello, Dear BrainBrarford! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I like to go to the Mostbet site in my free time to try new casino products and explore the latest tournaments. The range of gaming entertainment pleases with a variety, there is always something to your liking. Well, there are chances for a potentially bigger win here – after all, the amounts won are really withdrawn, and quickly enough. I had no reason to contact the support service with this issue, but I'm sure everything is solved there without problems. A good modern online casino is a good sports painting, but I'm not a sports fan, so I can't say anything about my experience in this business - it just doesn't exist.

Hello, Dear alexanderdmi! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

On the Mostbet platform, you can find a large selection of gaming options, online roulette and poker, which makes it possible to choose the option that is most suitable for you personally. The design of the site is designed in the style of maximum simplicity and intuitive – even beginners will not get lost and will immediately master the basic functions. There are many options for depositing and withdrawing funds, which makes the game process even more comfortable and accessible. The support service works very quickly, communicates amicably and gives all the necessary practical information if something is unclear. I'll give you the highest score.

Hello, Dear curtsamifi! We'd like to thank you for your kind words. Hopefully we will keep you happy with our work in the future :) See you soon at Mostbet! Yours, Mostbet

user avatar

Great project! It even seems to me that there are too many attractive things in Mostbet, and if the project gets even better in the future, then there probably won't be any equal to it at all. And I have a reason for such exaggerated enthusiasm because not a single minus has been found here yet. There are a huge number of slots, there is also online roulette and even poker. Plus sports betting, of which there are almost as many as slots. I had no problems with the withdrawal of winnings, and the support service was also fine. Inexplicably, but the fact is 10/10.

Hello, Dear Jinncikal! Thank you for your review! We are very pleased that you choose Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

user avatar

I prefer to play exclusively classic slots, which have simple and understandable mechanics, a good percentage of returns, as well as the usual winning combinations. I found a very comfortable platform for implementing my winning strategies. Here you can spend half your life learning how to play slot machines, so I choose exclusively fruit ones, which are very similar to the one-armed bandits from my childhood. I liked that you can play big, thanks to which I raised a significant jackpot more than once. The interface is also not annoying, third-party advertising is not distracting.

Hello, Dear zhanbaldin! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

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