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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 129
Avg. Amount $ 1,584
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

Casino developers are trying hard to bring the platform interface to mind. For me, everything is in place there. I'm used to one design. Admins also introduce various nice buns. I work with a referral, I invite players. Everyone mostly asks about the withdrawal, they worry that the dep will be blocked after a fat replenishment. The conclusion here is normal, not instantaneous, but there is no such thing anywhere, but they come within a day. I recently took 340 euros, it was credited to my wallet after 7 hours. Special thanks to the guys from the support service.

Hello, Dear Iageryaserio! Thank you for your feedback. We are very pleased that you are satisfied with our service. We are glad that you play and win with us! Sincerely yours, Mostbet.

user avatar

The casino has a significant advantage in our market thanks to its impressive website design and modern support. Among the advantages, it is also worth noting fast login (using several methods) and speed of payments. It may not always be possible to win, but the stability of work is guaranteed. The casino payouts are quite fast. A very large number of games.

Hello, Dear capparellixka! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

The casino has many positive factors and several negative ones. The normal equipment has been carried out in the game room. The division into categories allows you to make the right choice. Each slot machine works in demo mode and for money. You can start the game after registration and replenishment of the account. There is an exception for receiving a bonus for registration without a deposit. I like the overall picture, the choice of entertainment is wide. It's important for me, even if I'm not playing for money, but out of interest, to win. And what kind of interest and excitement if they don't give away the winnings? The casino gives it away. The casino has not been noticed in the scam.

Hello, Dear Rtrrilelf99! Thank you for your feedback. We are very pleased that you are satisfied with our service. We are glad that you play and win with us! Sincerely yours, Mostbet.

user avatar

With regular regularity, not forgetting to shower thanks on a friend who brought me to the game area by referral. He's dripping statistically and I'm enjoying it. The casino has a cool gaming assortment. I'm hanging out on American roulette, I have enough excitement. I try not to lose my head, I keep my emotions tenaciously. It's cool to play live, you can see how the dealer copes with the game. The mobile phone copes well, the computer pulls powerfully, hides from the blocks. The support service helps with problems. I rarely apply, but with benefit. The casino accepts deposits in the crypt. Cashback is normally credited from losses. I played the bonuses to the fullest.

Hello, Dear Qumolin! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I did everything in order on the game portal, first I registered an account. registration is simple, you can select it in one click and then your own page appears within a few seconds, subscribe to newsletters so that bonuses flow. Otherwise, 250 free spins are given for the first deposit, you need to have time to win them back before the deadline. There are deposit bonuses without a wager, they are easier to use. I downloaded the application, the slots are not buggy, the reels spin well. At first, I play in demo mode, when it becomes clear what kind of toy it is, how much it gives out, making a cash bet. The pictures are beautiful, the drum is spinning. It's fun to play live with a real croupier, to see how he starts the roulette wheel.

Hello, Dear Bllollvige855! Thank you for choosing Mostbet. We really like to please both new players and regular players with bonuses. Check out the "Promotions" section on the website or in the mobile app. Cool offers and bonuses appear there all the time. We like to give gifts unexpectedly. The more you play, the higher the chance to get a pleasant surprise. Stay with us! Best regards, Mostbet.

user avatar

It's good that I endured the first negative circumstances at the casino and did not leave. Now everything has calmed down, I work regularly, I even get bonuses for active participation in all events, the output is stable. I was indignant when, due to an electrical failure, I missed the deadline for wagering bonuses for the first deposit of 250 free spins, the application works clearly for registration, the computer is powerful, does not allow me to knock down and glitch. I marked my slots with an asterisk so as not to search. Mega Fortune and the Mule, the Book of Ra, Starburst. I replenish the grouping after a demo run of new items, I look through the section with popular toys.

Hello, Dear Oneceval! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

I came to the casino by accident, had a negative experience, decided not to contact online establishments anymore, there is deception all around. Curiosity won out, I created an account, and I do not regret it, I also invite friends by referral. A great game library, good equipment by category. The filter helps you select your entertainment by characteristics. If you do not try to win back the wagering, and when you win, increase the amount, everything will be a bundle. The deposit can be replenished in the crypt and p2p. A good bonus system, I have long won back bonuses for the first 5 deposits after registration. But bonuses do not stop coming, the admin likes to encourage his clients.

Hello, Dear Sesettsubr! Thank you for your review! We are very pleased that you choose and recommend Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

user avatar

As a Texas Hold'em fan, I confirm that it is a real platform, with normal payments. I recently took 230 from the tournament. It's not enough, but there's enough to support the pants. Mostbet is well loaded with poker entertainment, itself, in fact, with a sports direction. Chess is also a sport, but poker is not much different, the same ingenuity is needed, besides, the casino supports its clientele well. I've been in the bad beat more than once, it's intriguing. As for registration, I declare to beginners, it goes quickly, verification, as everywhere, but until you confirm, you will not withdraw large amounts of money. I play for the excitement, but here, with luck, they don't let me down.

Hello, Dear Thaisiaren! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I am pleased that I heard from my friends and registered on the gaming platform. They benefit from refka and I am not at a loss. Fans of slot machines know how many gadgets there are here. A slot with low volatility can attract small but constant winnings, and it will gradually eat up the bankroll itself. Kazik has created a normal gaming area, it's fun to play slot machines with beautiful gameplay and a normal prize pool. There is a clear loyalty program, access to it does not depend on the status of the player, gives bonuses for activity in the game area. They are honestly deduced, there are no complaints about the conclusion.

Hello, Dear Jodalldrn! Thank you for your feedback. We are very pleased that you are satisfied with our service. We are glad that you play and win with us! Sincerely yours, Mostbet.

user avatar

I was lucky to register on this gaming platform. It is known that you can upgrade your status in one place. The casino treats everyone the same. Loyalty program bonuses are available to everyone. If you participate in the referral, there will be something to discuss with your friends. As it was not enough to hit the jackpot. I withdraw a little, only 50-70 on average per week, and sometimes this amount is collected for a month. Slot machines are a serious technique that requires analysis of parameters and verification in practice. If you don't have enough patience, you need to change the type of activity. Immortal Romance, when I translated the name of the game, I was attracted by romance, but I'm launching it because of the capabilities of the device.

Hello, Dear Minorerer! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

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