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18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. BeGambleAware

Metal Casino

7.19
Players from your country not accepted
Average Complaint Response Time: n/a
Players from your country not accepted
Average Complaint Response Time: n/a

Metal Casino Review

  • Compatible on most smartphones and tablets
  • Large collection of games
  • Live chat support available 24/7
  • SSL-encrypted
  • Players from various countries restricted
  • Somewhat limited number of table games
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General info & Latest Promos
Website https://www.metalcasino.com
Established 2017
Owner MT SecureTrade Limited
Casino Promotion Metal Casino: 100% up to €100 + 50 Bonus Spins on Book of Dead Slot

Metal Casino is an official online casino that features the most popular online slots running on the leading software platforms, like NetEnt, Play’n GO, Microgaming, Pragmatic Play, and Quickspin. The games are available in instant-play mode, through a compatible flash browser. Likewise, there is a mobile casino version available on almost any device. Metal Casino is licensed and regulated by the Malta Gaming Authority, Swedish Gambling Authority and the UK Gambling Commission.

Restricted Countries and Territories

Players from certain territories will not be able to create an account at Metal Casino. In particular, the list of prohibited countries includes, but is not limited to, Cyprus, Belgium, Czech Republic, Denmark, France, Hong Kong, Hungary, India, Indonesia, Israel, Italy, Poland, Portugal and Spain. The entire list of restricted territories can be found in the “Terms and Conditions” section. 

Virtual Games

The selection of video slots at Metal Casino is phenomenal and suitable for every player’s taste. The casino has carefully selected slots into the following categories: The Classics, Killer Games, Latest Hits, High Voltage, Metal Gods, and Jackpots. Online slots are powered by the software giants, such as NetEnt, Play’n GO, Microgaming, and Pragmatic Play, whereas the most popular releases include Starburst, Hugo Slot, Book of Dead Slot, and Da Vinci’s Treasure Slot

As for the table games, players can pick between Blackjack Multihand, European Roulette, Joker Poker, Caribbean Poker, and Texas Hold’em Bonus Poker.

Live Gaming

Those who prefer authentic casino experience can try different variants of live games, such as Lightning Roulette, Casino Hold’em, Dream Catcher and Live American Roulette. 

Mobile Gaming

Many of the Metal Casino’s games can be played on compatible mobile devices. All players have to do is open the casino using their mobile browser and access their favourite releases. 

Support

Metal Casino’s players are encouraged to contact the customer support team in case they have any issues. The support is available in three different languages English, Swedish and Norwegian. The casino representatives are available via email and live chat.

Security and Fairness

Players’ personal information and security is the casino’s highest priority. With the help of highly sophisticated SSL (Secure Socket Layer) data encryption algorithms, and the PCI DSS (Payment Card Industry Data Security Standard) security protocols, Metal Casino makes sure to keep all the information safe.

All the platforms used by Metal Casino have been audited by independent firms and are shown to be fair, as these providers are among some of the most popular in the industry.

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Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    https://www.metalcasino.com
  • Software

    Microgaming, NetEnt, Evolution Gaming, Betsoft, Play'n GO, IGT (WagerWorks), NextGen Gaming, iSoftBet, Quickspin, Yggdrasil Gaming, Thunderkick, Betdigital, Big Time Gaming, Elk Studios, Light & Wonder, Push Gaming, Pragmatic Play, Nolimit City, Red Tiger Gaming, Side City Studios, Endorphina, 2 By 2 Gaming, Just For The Win, High5Games, Lightning Box
  • Deposit Methods

    EcoPayz, MasterCard, Neteller, Paysafe Card, instaDebit, Visa, Sofort, POLi, Euteller, Trustly, Skrill, EnterCash, Zimpler, Bank Wire Transfer
  • Withdrawal Methods

    Neteller, instaDebit, Visa, Sofort, POLi, EcoPayz, Euteller, Skrill, Trustly, Zimpler, Entercash, Bank Wire Transfer
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 24-48 hours

  • Withdrawal Limit

    EUR 10,000 per week
  • Affiliate Program

    Metal Casino Affiliates
  • Allowed Countries

    • Africa
    • Aland Islands
    • Albania
    • Andorra
    • Anonymous Proxy
    • Antarctica
    • Arab Jamahiriya
    • Asia
    • Asia/Pacific Region
    • Austria
    • Bahrain
    • Bangladesh
    • Belarus
    • Bolivia
    • Bosnia and Herzegovina
    • British Antarctic Territory
    • Brunei
    • Canton and Enderbury Islands
    • Chile
    • Colombia
    • Congo
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Croatia
    • Curaçao
    • Europe
    • Falkland Islands
    • Finland
    • Gaza Strip
    • Georgia
    • Germany [16]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Schleswig-Holstein
      • Thüringen
    • Gibraltar
    • Guernsey
    • Iceland
    • Ireland
    • Isle of Man
    • Japan
    • Jersey
    • Johnston Island
    • Kenya
    • Kiribati
    • Kosovo
    • Kuala Lumpur
    • Lebanon
    • Liechtenstein
    • Lithuania
    • Luxembourg
    • Macau
    • Macedonia
    • Malta
    • Marshall Islands
    • Mexico
    • Moldova
    • Monaco
    • Mongolia
    • Netherlands Antilles
    • Neutral Zone
    • New Zealand
    • Norway
    • Pacific Islands Trust Territory
    • Paraguay
    • People's Democratic Republic of Yemen
    • Peru
    • Qatar
    • Reunion
    • San Marino
    • Satellite Provider
    • Saudi Arabia
    • Serbia
    • Sri Lanka
    • Statia
    • Taiwan
    • Thailand
    • U.S. Miscellaneous Pacific Islands
    • Ukraine
    • Union of Soviet Socialist Republics
    • United Arab Emirates
    • United Kingdom
    • Venezuela
    • Vietnam
    • Wake Island
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Publicly audited
  • Currencies

    Euros, Norwegian kroner, US dollars, Swedish kronor
  • Languages

    English, Swedish
  • Licences

    Malta Gaming Authority, UK Gambling Commission, Swedish Gambling Authority
  • Company

    MT SecureTrade Limited
  • Established

    2017
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

    Yes
  • Wager Limit Tool

    No
  • Loss Limit Tool

    No
  • Time/Session Limit Tool

    No
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    Yes
  • Reality Check Tool

    Yes
  • Self-Assessment Test

    Yes
  • Withdrawal Lock

    No
  • Self-Exclusion Register Participation

    Gamstop
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Metal Casino Reviews by Players

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Isabela 2 reviews
Netherlands
Reviewed on December 18, 2020

LIKED

I played in this casino for the first time and won 100 thousand rubles, while I downloaded only 20. I liked the Fruit Cocktail, so it was he who counted my winnings. Registration is simple, the interface is clear. Support works. A couple of hours flew by like a minute, I got a lot of emotions and pleasure. And the main thing is that the winnings were withdrawn without any problems, the withdrawal time was 4 hours, which is quite good. Commission on winnings when withdrawing, but this is the case everywhere, so I was not very upset.
DeadMansHand 7 reviews
United Kingdom
Message
Reviewed on December 14, 2020

LIKED

The metal theme is what drew me towards the original site and was one of my favourites but unfortunately I have nothing positive to say about this operator.

DISLIKED

I was originally a member of the previous site. I received an e-mail from them offering me a bonus if I joined and deposited at their new and revamped website so I took them up on this offer and signed up and made a deposit however the bonus was not credited. I went on to Live Chat to get it sorted and after much delay (its takes them a long long time to respond to each chat message) the agent claimed that they had sent me an e-mail to tell me that I wasn't eligible for any bonuses. I checked my inbox and junk mail folders and explained that I hadn't received any e-mail from them other than the one offering me a bonus. I asked what time the e-mail was sent and (again, after a long wait) they gave me the time which just happened to be in the few minutes between me registering my account and making a deposit. I asked for proof that this e-mail was actually sent to me and was told that someone would look into this and e-mail me back.

The next day I received an e-mail simply stating that the e-mail had been sent with no proof, and an offer to refund my deposit. I replied to this e-mail asking for the refund...this is when they stopped responding to me. After a week of having no reply I e-mailed them again to chase up. Another week went by and I had still not received any reply so I contacted live chat and (after the usual long wait) they simply said I would get a response when they were ready. So again I waited...for another week, and again did not receive any response from them. It's worth noting that in this time I had received a further 2 promotional e-mails from them offering me a deposit bonus...and no e-mail saying that I was not eligible.

Anyway, it was clear they had no intention of processing my refund so I started official complaint proceedings with an ADR service. Once this complaint was raised all of a sudden they started communication again (after 3 weeks of silence) and a few days later I received my refund.

In short, do not waste your time with this operator.
kaweees 2 reviews
Reviewed on October 24, 2020

LIKED

The site under old management was fantastic and one of my favourites.

DISLIKED

I've been a loyal member of Metal Casino for years and loved it, but they've just had a change of management and I have to say my treatment has been very poor. I was asked to re-register on the new site which I did and would then receive a welcome bonus. However, after depositing and not receiving anything, I was only emailed hours later to say that I wouldn't be eligible due to "new management decision", which they very kindly didn't explain to me. Customer services tried to claim that the email was sent before I deposited (which it wasn't, as I received three welcome related emails at the time and conveniently the only relevant one didn't reach me until hours after depositing) and ignored me when I offered to forward the email as proof of the time I received it. Very misleading to say the least, and extremely disappointing not to at least honour the welcome promotion that I was offered, having been a regular player for the last 2-3 years. An overall very unpleasant experience with the new owners Skill On Net, avoid this website before they mislead you too!
Update: I've now had to submit verification documents just to get my £50 deposit back, very quick to take your money no questions asked and then want to drag out the withdrawal process! Comical
Porka 35 reviews
Netherlands
Message
Reviewed on February 11, 2020

LIKED

This site is awesome and added to my selection of favourite sites! Great lay out and design. Haven't seen better! Very extensive range of slots. Very user friendly site, easy to navigate. Nice loyalty program. Good overall performance, great my account overview.

Always received money. Very fast and good quality of support within 24 h via email ( TY Bernhard). A good selection of payment providers and deposit options.

DISLIKED

I can not say I dislike anything about the site. The only thing I was looking for and could not find is live chat at the site but I received great support with a fast follow up with support per mail.
A nice to have is adding Muchbetter or bitcoin to the range of payment providers. Due to a change in regulations you need to verify every payment provider. It takes some time but you can't blame Metal Casino for following regulations.
breakinggood 4 reviews
Reviewed on August 9, 2019

LIKED

I really like the layout of casino. Easy to use, easy to look at, easy to navigate.
Chat is supportive and very forthcoming. No problems there.
Haven't made a withdraw yet, but let's hope it will be also without any hiccaps. All good. In general.

DISLIKED

The theme of the casino is very niche. I doubt that a lot of metal heads are interested in online casinos but maybe this wild approach is a way to go, to be more distinct from different casinos.
Inactive user
Reviewed on May 1, 2019

LIKED

Great reward system
Fun and unique layout
Many of the top providers.

DISLIKED

Verification has been over 7 days now
Unresponsive support - copy pasted messages
Made to feel like a criminal requiring a FACE picture.
Chris F. 13 reviews
Message
Reviewed on April 24, 2019

LIKED

Metal Casino is the absolute best casino ever!
1. The design of the casino is great and on the point.
2. You can earn points to buy no deposit freespins and money in the shop.
3. If you level up in the loyality program, you ll receive a spin on the metal casino wheel. Here you can get freespins or metal coins.
4. This casino has an own casino stream on Twitch 20 - 22.00 CET. Every tuesday and thursday u can win prizes during the stream. Man greetings to Janne and Marielle "You are awesome"!
5. The withdrawals are lightning fast. Via Neteller I received my money in under 5 minutes. This is awesome Metalheads. Thanks a lot for the fast payments!
6. The KYC was lightning fast, too. Brilliant!
This is my new favourite casino. I love you, Metalcasino! 10 stars for the best casino experience I ever had.
Sorry for my bad language!
ddonna09 2 reviews
Europe
Reviewed on April 5, 2019

LIKED

This is definitely my favorite casino in terms of design. Besides that they do have a great selection of games and I absolutely love their "merch room" with so many offers, makes you keep coming back.
blondie 1533 reviews
Message
Reviewed on March 31, 2019

LIKED

Metal Casino is a place I've heard about several times and I was quite curious to try them out myself. I think that they have a good name and solid branding behind which makes them very memorable. Although I'm not a fan of metal music, I found the casino and the look of their website very appealing.

The casino is powered by several well-known game providers and when I noticed that they had Push gaming slots, I decided to sign up. All the sign up process went well and was quick which was good. The casino offers a welcome bonus of 100% and 3 wheelspins. The wheel is something I've been seeing more often lately, in a way it reminds me of the new Videoslots jackpot wheel. You can win free spins, metal coins which you can use at their shop as well as jackpots. Although the thought of 3 free spins on the wheel seemed quite exciting, I decided to not take the welcome offer simply because of the wagering requirements. Although they're not the absolute highest, still, 25x deposit+bonus is a bit high.

Regardless, I made a 30eur deposit and started playing Jammin Jars. I've seen so many 1000x bet wins from other players but somehow I have had only one solid win on it in months. I was low-rolling with 20 cent bets as I know the game can be a money eater. It was the case this time too as I didn't get a single hit over 40x bet, the game was completely dead.When my balance was around 10eur, I decided to play Carnival Queen. With minimum bets my balance lasted for about 30 minutes, I managed to get one bonus round but it didn't pay much.

Overall I had a good time, the casino has a game collection that really fits my taste - Thunderkick, Play'n Go, Push Gaming and of course Netent and others. I think I'll be coming back to see if I can have a good run there and next time, hopefully, make a cashout. Otherwise, I had no technical problems and no reasons to contact support.

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