Metal Casino

it looks great and was great under it's old management ,not much else to say as I'm trying to fill this bit, I hope they read this and realize they had loyal customers at one time.

Wow metal has really gone downhill under this new management, keep asking for more and more documentation, documentation I might add that is perfect and been accepted by top casinos so disappointed in them, no live chat that answers, email doesn't work, just poor, sad actually once was great but now we'll make your own minds up if you give them a try. if you do, you better make sure you have pages and pages of documentation because they will reject them all

What I really like about it is how well it's developed for tablets and mobile devices. Moreover there's a ton of good games. And their technical support works fine. I did enjoy playing here.

Very good site, nice and user-friendly design. Large selection of games. Great reward system. The rewards are very quickly withdrawn. I really like everything.

I played in this casino for the first time and won 100 thousand rubles, while I downloaded only 20. I liked the Fruit Cocktail, so it was he who counted my winnings. Registration is simple, the interface is clear. Support works. A couple of hours flew by like a minute, I got a lot of emotions and pleasure. And the main thing is that the winnings were withdrawn without any problems, the withdrawal time was 4 hours, which is quite good. Commission on winnings when withdrawing, but this is the case everywhere, so I was not very upset.

The metal theme is what drew me towards the original site and was one of my favourites but unfortunately I have nothing positive to say about this operator.

I was originally a member of the previous site. I received an e-mail from them offering me a bonus if I joined and deposited at their new and revamped website so I took them up on this offer and signed up and made a deposit however the bonus was not credited. I went on to Live Chat to get it sorted and after much delay (its takes them a long long time to respond to each chat message) the agent claimed that they had sent me an e-mail to tell me that I wasn't eligible for any bonuses. I checked my inbox and junk mail folders and explained that I hadn't received any e-mail from them other than the one offering me a bonus. I asked what time the e-mail was sent and (again, after a long wait) they gave me the time which just happened to be in the few minutes between me registering my account and making a deposit. I asked for proof that this e-mail was actually sent to me and was told that someone would look into this and e-mail me back.

The next day I received an e-mail simply stating that the e-mail had been sent with no proof, and an offer to refund my deposit. I replied to this e-mail asking for the refund...this is when they stopped responding to me. After a week of having no reply I e-mailed them again to chase up. Another week went by and I had still not received any reply so I contacted live chat and (after the usual long wait) they simply said I would get a response when they were ready. So again I waited...for another week, and again did not receive any response from them. It's worth noting that in this time I had received a further 2 promotional e-mails from them offering me a deposit bonus...and no e-mail saying that I was not eligible.

Anyway, it was clear they had no intention of processing my refund so I started official complaint proceedings with an ADR service. Once this complaint was raised all of a sudden they started communication again (after 3 weeks of silence) and a few days later I received my refund.

In short, do not waste your time with this operator.

The site under old management was fantastic and one of my favourites.

I've been a loyal member of Metal Casino for years and loved it, but they've just had a change of management and I have to say my treatment has been very poor. I was asked to re-register on the new site which I did and would then receive a welcome bonus. However, after depositing and not receiving anything, I was only emailed hours later to say that I wouldn't be eligible due to "new management decision", which they very kindly didn't explain to me. Customer services tried to claim that the email was sent before I deposited (which it wasn't, as I received three welcome related emails at the time and conveniently the only relevant one didn't reach me until hours after depositing) and ignored me when I offered to forward the email as proof of the time I received it. Very misleading to say the least, and extremely disappointing not to at least honour the welcome promotion that I was offered, having been a regular player for the last 2-3 years. An overall very unpleasant experience with the new owners Skill On Net, avoid this website before they mislead you too!
Update: I've now had to submit verification documents just to get my £50 deposit back, very quick to take your money no questions asked and then want to drag out the withdrawal process! Comical

This site is awesome and added to my selection of favourite sites! Great lay out and design. Haven't seen better! Very extensive range of slots. Very user friendly site, easy to navigate. Nice loyalty program. Good overall performance, great my account overview.

Always received money. Very fast and good quality of support within 24 h via email ( TY Bernhard). A good selection of payment providers and deposit options.

I can not say I dislike anything about the site. The only thing I was looking for and could not find is live chat at the site but I received great support with a fast follow up with support per mail.
A nice to have is adding Muchbetter or bitcoin to the range of payment providers. Due to a change in regulations you need to verify every payment provider. It takes some time but you can't blame Metal Casino for following regulations.

I really like the layout of casino. Easy to use, easy to look at, easy to navigate.
Chat is supportive and very forthcoming. No problems there.
Haven't made a withdraw yet, but let's hope it will be also without any hiccaps. All good. In general.

The theme of the casino is very niche. I doubt that a lot of metal heads are interested in online casinos but maybe this wild approach is a way to go, to be more distinct from different casinos.

Great reward system
Fun and unique layout
Many of the top providers.

Verification has been over 7 days now
Unresponsive support - copy pasted messages
Made to feel like a criminal requiring a FACE picture.

Metal Casino is the absolute best casino ever!
1. The design of the casino is great and on the point.
2. You can earn points to buy no deposit freespins and money in the shop.
3. If you level up in the loyality program, you ll receive a spin on the metal casino wheel. Here you can get freespins or metal coins.
4. This casino has an own casino stream on Twitch 20 - 22.00 CET. Every tuesday and thursday u can win prizes during the stream. Man greetings to Janne and Marielle "You are awesome"!
5. The withdrawals are lightning fast. Via Neteller I received my money in under 5 minutes. This is awesome Metalheads. Thanks a lot for the fast payments!
6. The KYC was lightning fast, too. Brilliant!
This is my new favourite casino. I love you, Metalcasino! 10 stars for the best casino experience I ever had.
Sorry for my bad language!

This is definitely my favorite casino in terms of design. Besides that they do have a great selection of games and I absolutely love their "merch room" with so many offers, makes you keep coming back.

Metal Casino is a place I've heard about several times and I was quite curious to try them out myself. I think that they have a good name and solid branding behind which makes them very memorable. Although I'm not a fan of metal music, I found the casino and the look of their website very appealing.

The casino is powered by several well-known game providers and when I noticed that they had Push gaming slots, I decided to sign up. All the sign up process went well and was quick which was good. The casino offers a welcome bonus of 100% and 3 wheelspins. The wheel is something I've been seeing more often lately, in a way it reminds me of the new Videoslots jackpot wheel. You can win free spins, metal coins which you can use at their shop as well as jackpots. Although the thought of 3 free spins on the wheel seemed quite exciting, I decided to not take the welcome offer simply because of the wagering requirements. Although they're not the absolute highest, still, 25x deposit+bonus is a bit high.

Regardless, I made a 30eur deposit and started playing Jammin Jars. I've seen so many 1000x bet wins from other players but somehow I have had only one solid win on it in months. I was low-rolling with 20 cent bets as I know the game can be a money eater. It was the case this time too as I didn't get a single hit over 40x bet, the game was completely dead.When my balance was around 10eur, I decided to play Carnival Queen. With minimum bets my balance lasted for about 30 minutes, I managed to get one bonus round but it didn't pay much.

Overall I had a good time, the casino has a game collection that really fits my taste - Thunderkick, Play'n Go, Push Gaming and of course Netent and others. I think I'll be coming back to see if I can have a good run there and next time, hopefully, make a cashout. Otherwise, I had no technical problems and no reasons to contact support.

Metal Casino is part of theMT SecureTrade Limited Casinos and as I like playing in all their brands I decided to open account here. They are established in 2017 but i didn't know they existed back then, because I found out about this guys early in the 2018.

They have solid gambling licenceMalta Gaming Authority, UK Gambling Commission and as can see they got even the Swedish Gambling Authority for Swedish players.

They might have nice welcome bonus of 100% match or an average one but unfortunately I wasn't eligible for that bonus. Its really frustrating because they all come with the same owner and in some of the MT casinos I am eligible for their welcome bonus and at some of them I am not.

I liked Metal casino but they really look a like Rik casino which when you look at their bonuses or rewards you'll see there is a lot of similarities.maybe they named them differently but yes, they have the same rewards. I like playing at Rizk so why not try my luck here.

Beside that I still wanted to open account, which I did and made my few deposits here, actually cant remember how many they were 2,3 or maybe 4 deposits in this newly added casino.

After I made my last deposit I received an email that i should send my ID for KYC verification if not my account will be blocked, which I am ok with that step as any casino would ask for.Ihave send all my documents for verification purpose and what's more frustrating they have been rejecting it all several times. I really don't understand...how my documents are accepted in all their brands as Guts,Rizk,Casino Calzone,Dunder just to name few of them and this Metal casino keeps rejecting my documents.

I would of close my account immediately,butif i have done that in that moment then I wouldn't be able to play in any of their MT Secure brands. Well not nice experience from Metal casino and really don't understand their behavior, but from all this as I can see they don't care about some countries as they are oriented for several countries only,so you Metal Casino are a bigdisgrace for MT Secure casinos.

Liked the Metal theme and decent bonuses (at least on the surface)

Where to start? Didn't get off to a great start as I deposited £50 and got 3 spins on the Mega Wheel, all of which gave me the lowest possible reward, which actually amounted to absolutely nothing when you see how many Metcoins I got compared to how many you need to buy anything, but that's to be expected I suppose.
However, the problems really began when I tried to actually use the site. I couldn't play anything until my ID had been checked and I can honestly say I've never had to jump through so many hoops or supplied so much personal information to a casino before. One thing after another was required, from bank statements to info about how much money I earn, and each time I supplied the documents they wanted something else. There's a progress section you can check, and even though each section I completed was saying I had supplied the documents and came with a tick, it was coloured in red indicating failure.
Time after time I contacted support asking why I was getting conflicting information and each time I was told it would be sorted by the next day, which of course it wasn't. This went on for over 2 weeks and I couldn't withdraw my money or play anything, and every support chat resulted in the same thing, being told there was a glitch that was being looked at by the tech department.
Eventually I had to inform them I was going to contact the Gambling Commission to get my money back unless it was fixed within 48 hours, and soon after that the problem was resolved and I could finally access the games and my money.
They did give me some free spins, but by then I had decided I didn't trust the site at all and withdrew my money, and haven't been back since. The money at least came out quite fast.
I'm not saying they're at all dodgy or were doing it on purpose, but if you don't mind a ton of really personal questions about your financial situation (way more than any other casino I'm in) before you've even had a chance to actually do anything, then go ahead and join. Just don't expect anything from the Wheel and be prepared for a very long delay getting verified.

Like the special "rock" feeling the site gives! Good game selection, clear bonus terms. Professional, fair and fast paying casino - 100 % recommended and trustful imo

No bonuses on skrill deposits which is my favorite personal deposit and withdrawal option.