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MaxCazino has been terminated due to being unresponsive. Consider these instead:

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MaxCazino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 24 reviews
9.2/10
24 reviews
Complaint Response 3 complaints
1 day avg. 3 complaints
What we like
  • Home to leading software platforms
  • Payments within 24h once processed
  • Live chat is open 24/7
  • Mobile friendly games
What we don’t like
  • Fewer video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


MaxCazino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.maxcazino.com/en
Established
2020
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, Finnish, German, Spanish, Portuguese, Turkish, Polish, Norwegian
Casino Type
Instant Play, Mobile, Crypto Casino

MaxCazino is an online casino home to some of the most popular games around the world which include slot machines, table games and they have a live casino. They’re also home to a fantastic array of software platforms like Microgaming, NetEnt, Pragmatic Play, Quickspin and Big Time Gaming. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. MaxCazino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are a few country restrictions here which means some players will be excluded from opening an account. These countries include France, the Netherlands, the United Kingdom and the United States. This list may also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

MaxCazino is available on the go through virtually any mobile devices which include smartphones and tablets. There is no need to look for an app as the games are compatible to use through most mobile browsers that come standard with the device. They work on operating systems like iOS and Android and players will have instant access to hundreds of games just like the web version. 

Security and Fairness

When it comes to security the casino uses encryption protocols to ensure their players are safe at all times. Data and financial information will always be kept confidential for complete peace of mind and protection. 

Players won’t need to worry about games either. The casino uses a random number generator to keep their games fair and producing random results every time. 

StallCation

Complaints

Read the complaints other players have left for MaxCazino. Learn more about complaints.

Show all complaints
MaxCazino - Win not credited and no game history

To AskGamblers,

I recently deposit funds at MaxCazino, 3rd deposit and accepted the bonus offer. I was playing the Leander slot, '20,000 leagues under the sea and my balance went below a dollar to $0.63 cents, then on the last $0.50 bet, with only $0.13 left on my balance, I managed to get the bonus round.

This paid me a total of $72 however upon completion of the bonus, the funds were not added to my balance. I immediately then contacted live chat and was told to log out and in and to clear the cache. Upon clearing the cache and logging back into my account, the funds had still not been credited. At this point I tried to find my game history within my account but could not find it anywhere. Once again I got on live chat and spoke a staff member called Chloe and told her the story and asked her how I can check my game play history. Chloe then informed me that "unfortunately we do not have such a section as section as a bet history" (copy of chat history with Chloe has been provided and is attached).

This of course is quite unbelievable - a casino that either does not have or will not provide a game history. Please also find attached a screen shot of my account with the balance exactly as per the amount when the bonus commenced, being $0.13 cents. This amount was also referenced in the live chat with Chloe.

There has been no change at all in the balance and even worse, no communication from Macazino and my $72 remains missing. I doubt I will ever see it but the most important thing from my end is that other players are aware of what they are actually dealing with when playing here. Quite shocking that a supposedly reputable casino with high ratings on this site, state the have no such thing as a game history. Sadly, after extensive review, it seems this true, unbelievable isn't it?

Regards Paul

staus Resolved
MaxCazino - Crypto deposit pending for almost 5 days

How should I start?! Well, I saw the casino on AG and wanted to try to deposit and test it out. I deposited +4 days ago (exactly 2021-02-19 14:55 GMT) the min required amount in Litecoin/LTC which was at that time LTC around 300 AUD (Based on Binance and Google LTC/AUD chart). I deposited at that time 1.16692 LTC which based on LTC AUD price at that time equals to around 340-350 AUD (I'll let the casino confirm that). The exact time and amount can be calculated accurately on based on blockchain transaction time. The transaction was confirmed within 30 min as all know that LTC required 6 min confirmation.

Well, since then nothing happened, I contacted their support from that first day and they said that they sent this issue to the appropriate department and keep getting the same message until today. I'm a develop and software engineer too, it literally takes few hours to figure out what went wrong and few min to deposit funds manually in the database and credit that to the user. So far 5 days and no response from the casino team. Also, based on last crypto drop, my deposited funds are now equal around 270 AUD. I personally would blame the casino for this, as I usually complete wager requirements without 2-3 hours, so even with the market volatility wouldn't even lose that much as that was based on 4 full or even 5 days period.

Not sure if they will alter the deposited amount to match what equals in AUD at the time they credit that (just to show a fairness, but that's not my issue here). Anyway, I opened this issue after an advise from AG team and hope this complain will escalate the resolution of my issue.

LTC Blockchain tx reference: https://live.blockcypher.com/ltc/tx/90e8128b4abb0f7c6509737de0c89e827e79d5c1d8ffd22328af44e8632e7972/

LTC casino address: MRtg31WqxGcgii2rm2EmqR3WFreUVfb8t5

staus Resolved
$350

Complaint Statistics

Resolved 3
Avg. Amount $ 9,335
Avg. Complaint Duration 5 days
Avg. Response Time 1 day

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Player rating
9.2/10 24 reviews

Top reviews from our players

Great promotions and VIP program. A lot of deposit and withdraw options. Big choice of slot games. Option to play live games like roulette and blackjack

Very bad live support, withdraw time is very long( up to one week), design could be better. The site have curacao license which is not very safe.

Dear HENRIK.PETERSEN07, Thank you for your honest feedback. It is a pleasure for us to hear that you liked our promotions and VIP program along with the wide choice of slot games. We are very sorry to hear that you had a bad experience with our live support and withdrawal times. We take all reviews very seriously and would like to make sure that all our players are satisfied with the services we provide. We would like to ask you to contact us at [email protected] and share with us the issue you experienced, this will help us to improve and offer the very best service. Management will review the email and solve any issues. Thank you once again for the review and we wish you a great holiday. Warm regards, MaxCazino team

user avatar

Really nice casino. Layout looks great, slot selection is decent and gameplay without lags and bugs. Bonus offer is fair and the terms are clear and published on the main page. Verification and cashout within a day. Nothing more you can ask for. Absolutely recommendable.

Nothing to dislike so far. Support is friendly quick and helpful. I made terrible experiences with curacao licensed casinos. Not in this case. Nevertheless one star subtraction for the offshore license.

Dear PRINCENASEEM, Thank you so much for your kind feedback and trust. We're really glad you appreciate our helpful team as well as our fast payouts. Very pleased to have you as our player! Wishing you a brilliant day! Warm regards, MaxCazino team

user avatar

I made my 3 first deposit yesterday and was lucky enough to get a win on the last deposit with bonus (great third deposit bonus of 200 %).. wagered it finish and played some other games that I couldent while wagering.... then in the evning I made the whitdraw and uploaded my dockuments... 10 houers later I gat a mail that my money was payed and a confirm male from Skrill saying the money was recived!
This seems to be a great casino with great chat support, fast verification/payout, one of the best welcome bonuses I hawe seen and the site worked perfect on the games I played without any laging etc.. I realy think this is worth a try for others but if you do read the bonus terms becase its some game you cant play while wagering (witch it alaways is.. :-) )

This casino seems perfect in every way so far, the only thing I can mention is that my experience so far has only been for 24 hour but I hawe tried all that is importenf for me at a casino

Dear ASOP, Thank you so much for your review, we are loving it. We are extremely glad that you enjoy playing on our website with a great variety of slots and amazing bonuses. Let us mention, that our active players can get bonuses every day according to our loyalty program. More details you will get to know once you contact us. We are doing our best to provide you with a fast and convenient verification process and withdrawals. The support team is here 24/7 and always happy to assist you! Big thanks to you for being an awesome player, we are looking forward to having you with us in the future as well! Wishing you a fantastic day! Warm regards, MaxCazino team

user avatar

MaxCazino is one of the newest online casinos that I visited lately and without a doubt one of my favorites. Casino has a very nice layout and a dark theme. Also, the site runs smoothly so there is no lagging whatsoever. When I completed the registration I went to the account and uploaded my documents. After that I decided to deposit and take advantage of the welcome bonus. First deposit gives you a 100% bonus. On the second deposit you get a 50% bonus and 300 free spins. And on the third deposit you get a 200% bonus. The bonus terms are easy to be read and found as well since they are displayed on the main site. After I used all the welcome bonus i can surely say that I had a really great time. Honestly I spent hours of playing and wagering the bonus. I even managed to win big on 2 occasions which is quite good, since I also managed to request withdrawals 2 times. When it comes to the verification time process I can say that it was completed the same day I uploaded the docs, without any problem at all. When it comes to the withdrawal time process via ewallet, it takes 24 hours in order to be fully completed. Personally, when I requested the first withdrawal via ewallet, the very next day it was processed and sent to my account. The second time I requested a withdrawal via ewallet, it was the same thing. So yes, 24 hours. Also, casino provides a big variety of software providers and a live casino. Last thing I can say about this casino is that it has a really good potential.

From my personal experience there was not anything that I disliked in this casino. I had a very good time playing here and hopefully, I will continue having fun playing here.

Dear KAYENNE23, Thank you so much for your review! It's a pleasure for us to hear that you are satisfied with your experience in our casino. We would like to congratulate you with your big win and hope luck will always be on your side. We are doing are best to make verification process and withdrawal as fast as possible for our players. That is absolutely amazing that you like the variety of slots and providers on our website and had great time playing it. By the way the list of games is updated very often and you can find new slots that you might like. Thank you for choosing us. Warm regards, MaxCazino team

user avatar

MaxCazino News

Read all news about MaxCazino, check for updates and stay tuned for exclusive bonuses.

Monthly Spotlight - AskGamblers Brings Back Quizando!
Industry Monthly Spotlight - AskGamblers Brings Back Quizando!

To start off our year in style, we’ve decided to bring back our new quizzes on Quizando! Likewise, we were following some striking big win stories as well as industry-related topics that are worth your while. Stick with us for a little longer, as we take a look back to see what January brought us!AskGamblers’ DelightsWe Are Now Back on QuizandoWe have once again teamed up with Quizando to give you guys another chance to snag some incredible prizes! That’s right, you can now play our new quizzes on Quizando completely free and win real cash while tokens are on us!Players who took part in our quizzes last time sure know what to do, but for those of you who would like to participate for the first time, all it takes is to log in using your AskGamblers account (or Facebook or Google) and answer questions for a chance to win real cash.New AG Coin at Kingdom Casino, Ready for the TakingOur next AG Coin is ready to be claimed at Kingdom Casino. As always, the rules are pretty straightforward—to get your hands on the coin you must use our exclusive links and be a new player ready to sign up at the casino for the very first time.Once you become a member of this online casino (through AskGamblers), they’ll give you a €5 AG Coin attached to a 1x wagering requirement. Just remember, the AG Coin is on the house. And, yes, you can use it to play your favourite games. Neat, right?Dream Big, Win BigPlayer Breaks the Iron Bank SlotDid you hear that a player found MaxCazino through AskGamblers and broke the Iron Bank with an epic 18,595x win? Yeap! That’s another story you must read, in case you still haven’t.Since the online casino was keen on finding more details about this big win, their team managed to get in touch with the lucky player and ask a few questions about the winning streak, so make sure you read our article to see why he chose the Iron Bank slot and how he managed to win big!90K Big Win Scored at Gslot CasinoThis month, we witnessed another immense win. Namely, a German player snagged a €90,200 win from a single spin at Gslot Casino and we couldn’t be more thrilled about it. Turns out spinning the reels of Jewel Scarabs was the best decision he made in 2021 thus far. You’ll find all the details in our story.Important Actions and Industry ThrillsiGaming Debuts in Michigan With Major Providers Joining the LaunchiGaming enthusiasts living in the United States will be happy to find out that following in the footsteps of New Jersey, West Virginia, and Pennsylvania, Michigan is the next US state to launch the online casino market. According to the Michigan Gaming Control Board, nine casino operators were authorised to launch online sports betting and iGaming, whereas the state will benefit from taxes derived from wagering revenue.Why is Kahnawake Gaming License Becoming More PopularAs Kahnawake was one of the first jurisdictions to foresee the potential of the online gambling sector and decide to regulate it, it is worth mentioning that as of July 1999, the Mohawk Territory of Kahnawake has been issuing licenses through the Kahnawake Gambling Commission to applicants who wish to run online casino sites. So far, they’ve issued more than 250 licenses and here’s why they are becoming more and more popular.Microgaming's January CalendarSomething’s been cooking in the Microgaming’s kitchen! The software supplier has teamed up with several studios to bring new games to you, dear iGaming aficionados. One thing is for sure, Microgaming's January calendar is packed with new, exciting releases, and games like Shamrock Holmes Megaways™ Slot and Forgotten Island Megaways™ are already live. Now all that’s left for you to do is try them out!Updates Regarding Responsible GamblingNew National Gambling Treatment Service Campaign LaunchedWorking together with the National Health Service (NHS), British gambling industry charity – GambleAware – has recently launched a New National Gambling Treatment Service Campaign. Focused on promoting ease of access to treatment, the campaign intends to help people with gambling problems connect with their family and friends again, as they often feel isolated.New Study Calls for Greater Flexibility in Setting Deposit LimitsAnother news regarding GambleAware is about a new study that calls for greater flexibility in setting deposit limits. More precisely, the study was commissioned by GambleAware and conducted by the Behavioural Insights Team on 1,701 customers of bet365. The aim of the study was to find out whether available ‘design of deposit limits’ affects players’ behaviour and you can read all about it in our news article.GeoComply Gave a $200,000 Donation to Conscious GamingOnly a few weeks ago, GeoComply announced a $200,000-worth donation to Conscious Gaming - the non-profit organisation it set up with an aim to protect consumers and enhance responsible gaming. In doing so, GeoComply will support Conscious Gaming’s deployment of self-exclusion tool PlayPause.AGCCS StatsAs usual, we've munched numbers to give you more precise insight into what AGCCS has been working on. Well, throughout January, AGCCS recovered $302,000 player money and resolved 137 complaints. Out of 922 complaints received, AGCCS has processed 249 (with 81 still ongoing, and 31 unresolved). In total, it affected 319 casinos and 755 users.

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