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Madame Chance Casino

Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

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Madame Chance Casino Review

  • Wide range of slots
  • 24/7 support via different options
  • SSL encryption
  • Proven fair
  • Live chat not available 24/7
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General info & Latest Promos
Website http://www.madamechance.com
Established 2016
Owner Game Tech Group N.V.
Casino Promotion

Madame Chance Casino is an online casino that offers a wide range of online slots powered by leading software providers, including NetEnt, NextGen, NYX Interactive, Betsoft, Thunderkick and Cryptologic. The casino hold an online gaming license by the Curacao eGaming.

Restricted Countries

Due to strict regulations Madame Chance Casino do not accept players from Singapore, Turkey, Israel, and the United States.


Madame Chance Casino offer a wide variety of games. Fans of video slots players can choose between all the most popular titles. From the action-packed world of Batman and Gonzo’s Quest slot to the favourite Starburst slot. There are also classic slots such as Lucky Fruits.

Those who want a little table game action have a wide assortment of games to choose from at Madame Chance Casino. The roulette and blackjack games come in a number of different styles, allowing gamblers to pick the set of rules they most enjoy. Other games include Caribbean Poker and baccarat.

For video poker lovers, Madame Chance Casino has enough games to keep everyone dealing and drawing. To begin, they offer a plethora of varieties from Deuces Wild to Alien Poker.

Additionally, there are specialty games such as Keno and Reels of Fortune.

Live Games

Players that love the thrill of brick and mortar casinos simply must try the live casino room. There they can take a seat and play Roulette, Blackjack, or Baccarat against stunning dealers.

Mobile Casino

Madame Chance Casino is also available via mobile devices. This mobile casino can be accessed via browser and offers popular titles such as Jimi Hendrix slot, Event Horizon, and Gorilla Go Wild among other.


Players with any kind of concern, question, or feedback can get in touch with a representative in a matter of seconds 24/7. There is a live chat feature available from 4am to midnight GTM. Alternatively, there is also a contact form and FAQ section where players can seek their answers outside the live chat’s working hours.

Security and Fairness

Madame Chance Casino meets our standards for keeping players safe. Their security system begins with 128-bit SSL encryption. This industry-standard technology obscures all personal data.

The games at Madame Chance Casino are powered by renowned software providers which are regularly audited for fairness.


Casino details
More Casino Details More details
  • Website

  • Software

    NetEnt, Cryptologic (WagerLogic), Betsoft, Nyx Interactive, NextGen Gaming, Playson, Booming Games, Booongo Gaming, Spinomenal
  • Deposit Methods

    Maestro, MasterCard, Neteller, Paysafe Card, Postepay, Ukash, Visa, iDEAL, Sofort, Nordea, POLi, GiroPay, CartaSi, ePay.bg, Internet Banking, Skrill
  • Withdrawal Methods

    Neteller, Postepay, Ukash, Visa, iDEAL, Sofort, Nordea, POLi, GiroPay, CartaSi, ePay.bg, Skrill
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: 5 days

    Bank Transfers: 5 days

    Cheques: Not offered

    Pending Time: 5 days

  • Withdrawal Limit

    EUR 5,000 per month
  • Affiliate Program

    CasinoPartners 365
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Belgium
    • Estonia
    • Israel
    • Italy
    • Puerto Rico
    • Singapore
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • RTP

    Publicly audited
  • Currencies

  • Languages

    English, Finnish, German, Italian, Norwegian, Spanish, French, Russian
  • Licences

  • Company

    Game Tech Group N.V.
  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

    Support Phone Telephone: +357 25 281876

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Madame Chance Casino Reviews by Players


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Ajgambler 2 reviews
United Kingdom
Reviewed on November 17, 2020


Good selection of games, staff are really helpful on live chat. I'm based in England -
I won €4000euros. Roughly £3600 quid. They paid out the full €4000. Alot of negative reviews of the company but they are not entirely fair. The casino only limit your winnings to 10x your deposit IF you utilise a deposit bonus. I never used the bonuses and when I won they paid me out in full. Took quite a while to get my winnings. 6th -17th but they did warn of this. They also ask for quite a lot of verification but again to be expected. I think also a lot of people who complain aren't being wholly honest either.
Again staff were really helpful. There is no UK player restriction either. That is fictitious. I suspect competitors may be behind the negative reviews online.


Nothing really. I was scared I wasn't going to get my winnings because of negative reviews but I got every penny of the 4000 euros barring a 5 euro processing fee. Even though it did take a while.
Marthasmummy 1 review
United Kingdom
Reviewed on June 13, 2020


Nothing liked a complete scam company. Only plus is chat is always available but they are rubbish. Can never answer cause they don't know, and don't speak good English.


Everything, won big multiple times, never paid out always said I had breached terms and conditions. Now I find out they don't hold a UK gaming license and shouldn't be taking money from UK players. I recommend anyone who has had issues to report them to their license holder which is curacao e gaming. (Dutch) They use an offshore cyprus address but are based in London. Am trying to get all my deposit money back as advised as they shouldn't take money from UK players.
ukjarvis 3 reviews
Reviewed on April 2, 2020


Gamstop avoidance. However, this was short-lived after I realized why I self-excluded. Staff was fairly quick to respond when they were online, although you can clearly see that English is a problem for them.


I am a problem gambler and have already done Gamstop, after trying to negate this I found madame chance, I spent nearly £800 in a weekend and then decided to call it quits. I asked them to close my account and delete my details, instead they say here let me just add you £40 bonus to try your luck again.... even to this day they keep topping up my account to get me to spend more and more and terminate the chat when I ask to close my account, they are clearly out to take without paying back in a low sleazy way, I would avoid. Also, you can literally play for a week without hitting one in-game bonus their RNG system is not so RNG!

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