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Lucy's Casino

3.29

Learn more about AskGamblers CasinoRank, our rating system built on over a decade's experience working with casinos and players alike.

We may earn a commission through affiliate links. Get the truth. Then play.

Players from your country not accepted
Average Complaint Response Time: 4 days
Players from your country not accepted
Average Complaint Response Time: 4 days

Lucy's Casino Review

  • Home to lots of software providers
  • Multiple payment methods available
  • Live chat available
  • Games are mobile friendly
  • Limited live chat hours
Suggest an edit
General info & Latest Promos
Website https://lucyscasino.com/
Established 2021
Owner Famagousta B.V.
Casino Promotion Lucy's Casino: 300% up to €1000

Lucy's Casino is a fun online casino where players can relax and enjoy their favourite games from slots and tables to lotto and sports. A number of different software providers are on the roster here, including but not limited to, Pragmatic Play, Spinomenal, Betsoft, GameArt and Wazdan. The site caters to an international player audience and is available in English, German, Finnish, Norwegian, French, and Portuguese. Players can enjoy the casino instantly through virtually any device and web browser. Lucy's Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Due to legal stipulations, the casino cannot accept players from all countries. Some of the restricted countries and territories include Afghanistan, Cuba, Finland, Hong Kong, Italy, Malta, Sweden, and the United Kingdom. All restricted countries are listed under 'More casino details' so study this section before proceeding to the casino.

Virtual Games

The casino caters for players around the globe thanks to many of the industry's most popular video slots. There are lots of software vendors to choose from which should suit the needs of any player.

The user-friendly lobby design allows players to find their favourites using the live search function or browse games per the provider. Players can try their luck on games like the Safari Sam Slot, Mighty Kong Slot, Pinocchio Slot and At the Movies Slot.

Since there are so many different providers here, there are naturally lots of table games, too, including variations of Blackjack, Baccarat, Roulette and Poker. Players who like to use strategy to win may like trying their hand at these tables and should check which games best suit their minimum and maximum stakes.

The casino also has some video poker games for those who are into card games more. These include Tens or Better and Royal Court, among others, and can be found in the casino lobby.

Other games in the lobby include sports betting options and virtual games.

Live Casino

Their live casino is home to additional games, only they are far more immersive and provided by live giants like Vivo Gaming. These games do not run on software like the rest; instead, each of them is hosted by real-life dealers and streamed from a live studio. Players can get close to the action with croupiers and bet against other players in a live environment or face the dealer.

Mobile Gaming

Lucy's Casino is also available for games on the go. The site supports almost any mobile device so players can even enjoy the casino in the comfort of their own homes, via their smartphones or tablets.

Just like the web version, there are lots of games to choose from and many of the features are the same, too. No app is needed so players don't need to download additional software; they can simply log in or sign up through a compatible mobile browser.

Support

Anyone who needs help and assistance can drop the casino a line using their live chat facility. However, the facility has limited working hours, from 09:00-01:00 CET. Outside of live chat working hours, players can send an email and do so in a number of languages, including English, German, Spanish, Norwegian, and Finish.

Security and Fairness

When it comes to security there are no issues here. The casino uses industry standard encryption methods which are backed up by the latest firewalls. This means any kind of sensitive information will always be stored securely and kept encrypted during transmission.

Game results in slots and table games are always unbiased as they are determined by a random number generator, meaning that players can rest assured they are getting fair results every time they wager.

Screenshot

Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    https://lucyscasino.com/
  • Software

    1x2Games, Apollo Games, Betsoft, BGAMING, Booming Games, Booongo Gaming, Caleta Gaming, CT Interactive, Evoplay, Fazi Interactive, Felix Gaming, Fugaso, GameArt, Habanero, Iron Dog Studios, KA Gaming, Kalamba Games, Leap, Mr. Slotty, NetGame, NetGaming, Nucleus Gaming, OneTouch Games, Pocket Games Soft, Platipus Gaming, Pragmatic Play, Red Rake Gaming, Saucify (BetOnSoft), Spade Gaming, Spinomenal, Tom Horn Gaming, Wazdan, SA Gaming, VIVO Gaming, Belatra, Eurasian Gaming, Espresso, Inbet Games, Microgaming, Mancala Gaming, Mascot Gaming, Playson, PlayPearls, SmartSoft Gaming, ZEUS PLAY, Medialive Casino, Kiron Interactive, Arrow's Edge
  • Deposit Methods

    Visa, MasterCard, American Express, Skrill, MuchBetter, Bitcoin, Bitcoin Cash, Tether, Neosurf, Litecoin, Ethereum, EPS, CashtoCode, MiFinity, AstroPay Card, Sofort, Paysafe Card, Rapid Transfer, Interac, Euteller, GiroPay, Multibanco, Cashlib, Bancontact/Mister Cash, EcoPayz
  • Withdrawal Methods

    MasterCard, Visa, Bank Wire Transfer, Skrill, MuchBetter, Rapid Transfer, Interac, MiFinity, Litecoin, Paysafe Card, EcoPayz, Bitcoin, Bitcoin Cash
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 0-72 hours

  • Withdrawal Limit

    EUR 7,000 per month
  • Affiliate Program

    Infinity Stars Partners
  • Restricted Countries

    • Afghanistan
    • Australia [1]
      • New South Wales
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • China
    • Cuba
    • Curaçao
    • Estonia
    • Hong Kong
    • Iran
    • Italy
    • Malta
    • Netherlands
    • North Korea
    • Russia
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile, Sports, Crypto Casino, Live casino
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Euros, US dollars, British pounds sterling, Norwegian kroner, Australian dollars, Canadian dollars, New Zealand dollars, Japanese yen, Brazilian reals
  • Languages

    English, Finnish, German, Norwegian, Portuguese
  • Licences

    Curacao
  • Company

    Famagousta B.V.
  • Established

    2021
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

    No
  • Wager Limit Tool

    No
  • Loss Limit Tool

    No
  • Time/Session Limit Tool

    No
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    Yes
  • Reality Check Tool

    No
  • Self-Assessment Test

    No
  • Withdrawal Lock

    No
  • Self-Exclusion Register Participation

    No
Suggest an edit

Lucy's Casino Reviews by Players

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ninareesess 2 reviews
Reviewed on May 11, 2022

LIKED

After experiencing some tech difficulties on my computer, the support staff team were fantastic in helping me sort things out and get things up and running again. I’ve made a couple of withdrawals and have seen that the transactions run smoothly. Thank you, Lucy’s Casino!
viktorromanov12 2 reviews
Reviewed on May 11, 2022

LIKED

After trying a few different online casinos out there, I was impressed with this one. The registration process was quick and straightforward, and it’s easy to use e-wallets, credit cards, and cryptocurrency – whatever you’re playing with.
damienstone 2 reviews
Reviewed on March 24, 2022

LIKED

The support staff have been helpful and helped me out with some tech issues on my computer.
Now that Ive done a few withdrawals I can see that the transactions do run smoothly.

DISLIKED

Responses can be slow and the kyc process is a bit drawn out.
Whilst Ive only made about four withdrawals they didn't arrive in three days as they told me but they took more like four days to complete.
Freedo 2 reviews
Finland
Reviewed on October 29, 2021

LIKED

I dont usually write reviews as i have had some kind of response from casinos. Good looking site in first, good games ect. But this site is not good as it looks like

DISLIKED

They don't have live chat.
They don't answer your mails.
They don't process your withdrawals in 48 hours as they say.
7000/month limit but you wont get it.
ssaedal12 10 reviews
Ireland
Reviewed on October 25, 2021

LIKED

I play in this site more than once a day and I have seen some good games and the focus on slots is a good idea. There are many sites out there that have a wide variety of games but this one was designed for slot games, and that makes it easy for a lot of players to use this site alone since it is good for slots. You can save a lot of time by using this site than any other online casinos out there. That is a good idea I would want to praise this site for. On top of that, their fun deals and bonuses have also been attractive for me and I like it as well.

DISLIKED

Probably the downside for this site is the lack of good games to play. Sure, there is a focus on the slots, but most of their games are released like one or two years ago. There are a lot of new slot games every day and I think there is no way that they cannot get them right away. Another flaw for this site is the fact that they cannot give a proper flow when it comes to their transactions and real time deposit updates. That is just bad for any online casino that focuses on slots - where people mostly go for quick deposits and withdrawals more than once a day. They better update this one right away or they will lose lots of followers.
Rachel101 1 review
Croatia
Reviewed on October 12, 2021

LIKED

Easy to deposit and verify papers - and less than 12 hours withdrawal by wire. Managed to win the first time I played here which never happens to me so was a nice way to start the week!

DISLIKED

The mobile option is not the nicest. Something about it just isn't 100% in terms of the navigation but still - did not affect the game experience at all.
d_danigirl 6 reviews
Venezuela
Reviewed on October 6, 2021

LIKED

It is nice that there are some sports betting markets if ever you get tired of playing casino games. If you are a fan of jackpot games like I am, there is a specific category for it so you won’t really have to explore the site just to look for them. As a crypto user, it is great that there is crypto bonus.

DISLIKED

Did not have a difficult time when it comes to withdrawing and depositing funds. Most of the games are made by known developers. However, I am not really familiar with them. I think it is better if they will add more popular games.
Sawguy58 3 reviews
Canada
Reviewed on July 28, 2021

DISLIKED

I would suggest you not play here. They have no live chat so the only way is send them a message but they don't respond.
I played and won enough for a withdrawal but the withdrawal was disabled till I get verified. I sent in all my documents but never hear back from them. Wrote them twice and still nothing, even to this day.
Anyway I went and blew my withdrawal because am tired of trying to deal with these kind of casinos and will not recommend this casino to anyone.
Oliver7 1 review
Niedersachsen
Reviewed on July 5, 2021

LIKED

I couldn't believe they actually give our 30% Cashback on deposits. Played here for hours and support was available when I wanted to withdraw - took less than 6 hours to see my money!

DISLIKED

No mobile app which was frustrating at the start. But after playing with the mobile site was clean and easy so not all that bad - but much easier to play in apps

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