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Lucky Star Casino

Lucky Star Casino
Cashback Bonus

Up to 30% Cashback Bonus

Our Rating CasinoRank
6.8/10
CasinoRank
Player Rating 89 reviews
9.5/10
89 reviews
Complaint Response 4 complaints
3 days avg. 4 complaints

Lucky Star Casino: My Expert Opinion

You can enjoy more than 3,000 casino games and slots when you become a member at Lucky Star Casino. You’ll have access to 24/7 support and a range of popular payment options and cryptocurrencies, with deposits starting as low as €10. 

What we like
  • Excellent selection of payment methods
  • Low deposit options
  • No withdrawal fees
What we don’t like
  • Slow withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Lucky Star Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2023
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, Azerbaijani, Hindi, Indonesian, Malaysian, Portuguese, Spanish, Thai, Turkish, Uzbek
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile
Mobile Apps
IOS, Android

General Information about Lucky Star Casino

Lucky Star Casino is an online casino open to players around the world. The casino supports multiple languages and is available for web and mobile browsers. The casino supports Android and Apple devices, so you can enjoy your favourite games on the go. More about which games are available can be found as you read our expert casino review.

Payment Information and Options at Lucky Star Casino

You’ll find all the major payment methods available, including debit cards and web wallets. You must be the account holder for each payment method you choose. Lucky Star is also a casino that accepts crypto, and you’ll see which ones are available in the cashier. The minimum deposit and withdrawal is €10 and there are no withdrawal fees. 

You must complete the verification process when asked, which means that withdrawals could take up to 7 days, including the approval of your account. You can not request withdrawal in fiat if you have deposited in Cryptocurrency and vice-versa. However, for verified accounts, the casino aims to process your withdrawal within 72 hours, in order of the queue, if your withdrawal is less than €1,000. 

If you accept any welcome bonuses or offers, you must complete the wagering requirements before you can withdraw. The maximum you can withdraw from no deposit bonuses is €50, and the maximum bet when you have a bonus active is €5.

Customer Support at Lucky Star Casino

If you need help, you can contact the casino using the live chat feature. You can speak to one of the friendly support agents who are trained to answer your questions. A chatbot can answer more commonly asked questions, or you can transfer to a customer service agent. Live chat is open 24/7, so help is never far away. 

However, if you need additional help, you can contact the casino by email at any time. In our experience, live chat was the fastest way to get help. 

Games at Lucky Star Casino

You can enjoy more than 3,000 casino games and slots! The casino is home to multiple providers, which can be listed in the games lobby and you can use the other filtering and sorting options to help find your favourite games more quickly. You’ll find all the latest slots, bonus buys, and you can see which new slots have been added recently. 

The casino has table games to enjoy so that you can test your strategies and skills. You’ll find popular tables of blackjack, roulette, poker and more. 

You can also enjoy hundreds of live casino games. You can join the live dealers, including the popular Evolution Gaming. There are more than 600 live casino games available!

Lucky Star Casino’s Commitment to Responsible Gambling 

If you want help managing your finances, you can set deposit limits on your account. You must contact the casino to activate this. 

If you need to take a break, you can self-exclude. You must fill in a self-exclusion form and send it to the casino. You must specify the length of your self-exclusion, which must be for a minimum of 6 months. 

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Complaints

Read the complaints other players have left for Lucky Star Casino. Learn more about complaints.

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Lucky Star Casino Complaint Stats

Resolved 0 / 4
Avg. Amount $6,921
Avg. Complaint Duration 4 days
Avg. Response Time 3 days

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Player Rating
9.5/10 89 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the smooth and quick login process, which eliminates unnecessary friction. The game library is extensive and includes a variety of options, ensuring players find what they want without feeling overwhelmed.

Players dislike the lack of two-factor authentication options for added security and the absence of a loyalty program or rewards for regular players. Additionally, there are complaints about the slow response times from customer support and the lack of a clear history of past promotions.

Top Reviews From Our Players

Logging into Lucky Star takes maybe 10 seconds. Email, password, done. No CAPTCHA every time, no two-factor requirement on every session unless I am on a new device. I have logged in hundreds of times across months, and it has been smooth each time. Small thing, but repeated friction at login adds up. There has been none here.

No option to enable two-factor authentication yourself if you want extra security on your account. The site only asks for it on new devices, but there is no way to turn it on permanently for every login if that is something you prefer.

The game library on Lucky Star has covered everything I have wanted to play. Slots from providers I recognize, live tables with real dealers, and a few other formats. I have not found myself wanting something the site does not have. That is a reasonable measure of whether the selection is good enough. It has been good enough for several months without me thinking about what is missing.

No way to filter games by provider if you have a favourite one. You know a game you like is from a certain studio but finding other games from the same studio means scrolling through everything or searching by name one at a time.

Got a cashback offer from Lucky Star by email one week ago. 15 percent back on losses for the weekend. I had a losing Saturday, down about 900 pesos. The cashback credited 135 pesos to my account on Monday. Not a lot, but it arrived automatically without me having to ask. I used those 135 pesos later that week on a short session. Won 80 back from them. Cashback was small but worked as described.

No history of past promotions or offers in the account area. After the cashback was used there was no record of it anywhere, had to check the email to remember what the terms were. Also the offer came by email only, easy to miss if you do not check regularly, nothing inside the site itself told me it was running.

My wife was curious about Lucky Star after seeing me use it. She made her own account and tried it for a few sessions. Her experience was the same as mine. Deposit went through, the games loaded, she played, and she withdrew a small amount without issues. She does not use it regularly, maybe once every two weeks. But she has not complained about anything, and her withdrawals have arrived the same as mine. Two people, same account setup, same results.

No option to set up a shared household view or link accounts in any way. Two people using the site independently with no connection between them even though they are in the same house going through the same process separately each time.

I do not spend time worrying about whether Lucky Star is the right site for me. That question is settled. It has worked consistently for long enough that I have no reason to doubt it going forward. Payments arrive, games run, nothing unexpected happens. If you asked me six months from now, I expect the answer would be the same. Nothing has given me a reason to think it would change.

No way to export your full account history as a file if you ever wanted it. After this long, a year of sessions and transactions, having that somewhere outside the site would just be a sensible thing to have access to.

I decided one month to try a different game each week instead of going to my usual ones. Week one was a slot I had not tried. Week two was live blackjack. Week three was a crash game. Week four was live baccarat. All four ran fine on Lucky Star. I liked week two and four well enough to go back to them. Week three I did not enjoy much. Week one was neutral. Good way to find out what else is available without committing to anything.

No way to mark games as tried or rate them privately so you can remember what you thought after testing something new. A month later with four new games played there is no record of that anywhere on the site, just your own memory.

I crossed a year on Lucky Star recently. Nothing notable has happened in that time in a negative sense. I have played, deposited, withdrawn, and moved on. The site has held up across all of it without giving me a reason to go somewhere else. Some things in life you just stop questioning when they consistently work. This is one of them for me.

No acknowledgment of the one-year mark, not even a small email. After a year of deposits and withdrawals, you would expect at least something to mark it. Also, still no loyalty rewards of any kind, same as day one. For a site that otherwise runs that part reliably, it does feel like a gap after this long.

I have been using Lucky Star through a few different phases of life over the past year. A busy stretch at work where I barely played, a quieter period where I played more regularly, a week away from home. The site worked the same through all of it. It did not matter how long I had been away or how often I was using it. Each time I returned the experience was the same. That kind of steadiness is not something you think about until you notice you have had it for a long time.

No way to pause or temporarily deactivate the account yourself if you know you are going to be away for a while. You can just stop playing but there is no formal option to put things on hold and come back to everything exactly as you left it.

I set my own bet sizes on Lucky Star and nobody pushes back on that. There are no pop-ups telling me to increase my stake or messages suggesting I should be playing at a higher level. I play at the amounts I choose and the site accepts that without comment. That absence of pressure is something I noticed and liked from early on. Not every casino site leaves you alone to play how you want.

No option to set a default bet size that saves between sessions. Every time you open a game it starts at whatever the default is and you have to adjust it manually again. Small thing but if you always play at the same amount it adds an extra step every single time.

At some point Lucky Star became part of my routine without me deciding it would. I play a bit on Thursday evenings usually, sometimes on Saturday. Not every week, but often enough that it has a regular place. The site made it easy to build that routine because nothing about using it is difficult or stressful. When something fits into your life without friction it tends to stay.

No weekly summary or anything that shows you how your sessions went over time. After months of playing the same days each week there is no way to look back at your Thursday evenings as a group, just individual transactions listed one by one. Small thing but for someone with a regular routine it would actually be useful.

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