Complaint #2 Lucky Star Casino

Deposit not credited to my gaming account

By Marbakor02

9 months ago

Hi my name is Marba I’m from India, and I deposited an amount of 1000 rupees yesterday on Luckstar and I haven’t received it till now.

Never expected this to happen in luckystar, I have also contacted customer support but they keep giving me the same excuse that they haven’t received the fund.

I have also send them a screenshot of the receipt, I mean if they haven’t received it yet than that’s not my problem right? The money has already been deducted from my bank account, so it’s up to them what to do next, they should contact the merchant that I send money to, I won’t feel safe to deposit here if this keeps happening.

Disputed Casino Lucky Star Casino

Reason Amount not credited

Amount ₹1000

Discussion

AskGamblers

• Support Team

9 months ago

Dear Lucky Star Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Lucky Star Casino Complaint Stats

Resolved 0 / 2

Avg. Amount $22

Avg. Complaint Duration 4 days

Avg. Response Time 3 days

Lucky Star Casino Complaints

See all complaints for this casino

Deposit not credited since one week

Hi, I had made a deposit of 2830/- on 13/08/2025.. but until today no amount credited.

When I asked casino they are saying that they are reviewing since a week... I tried so much that i lost hipe in them..

I always trusted askgamblers so I am raising a request to you.

Please check and do needful.

Unresolved

₹2,830