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You can enjoy more than 3,000 casino games and slots when you become a member at Lucky Star Casino. You’ll have access to 24/7 support and a range of popular payment options and cryptocurrencies, with deposits starting as low as €10.
- Excellent selection of payment methods
- Low deposit options
- No withdrawal fees
- Slow withdrawals
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Lucky Star Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Lucky Star Casino
Lucky Star Casino is an online casino open to players around the world. The casino supports multiple languages and is available for web and mobile browsers. The casino supports Android and Apple devices, so you can enjoy your favourite games on the go. More about which games are available can be found as you read our expert casino review.
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Lucky Star Casino
You’ll find all the major payment methods available, including debit cards and web wallets. You must be the account holder for each payment method you choose. Lucky Star is also a casino that accepts crypto, and you’ll see which ones are available in the cashier. The minimum deposit and withdrawal is €10 and there are no withdrawal fees.
You must complete the verification process when asked, which means that withdrawals could take up to 7 days, including the approval of your account. You can not request withdrawal in fiat if you have deposited in Cryptocurrency and vice-versa. However, for verified accounts, the casino aims to process your withdrawal within 72 hours, in order of the queue, if your withdrawal is less than €1,000.
If you accept any welcome bonuses or offers, you must complete the wagering requirements before you can withdraw. The maximum you can withdraw from no deposit bonuses is €50, and the maximum bet when you have a bonus active is €5.
Games at Lucky Star Casino
You can enjoy more than 3,000 casino games and slots! The casino is home to multiple providers, which can be listed in the games lobby and you can use the other filtering and sorting options to help find your favourite games more quickly. You’ll find all the latest slots, bonus buys, and you can see which new slots have been added recently.
The casino has table games to enjoy so that you can test your strategies and skills. You’ll find popular tables of blackjack, roulette, poker and more.
You can also enjoy hundreds of live casino games. You can join the live dealers, including the popular Evolution Gaming. There are more than 600 live casino games available!
Lucky Star Casino’s Commitment to Responsible Gambling
If you want help managing your finances, you can set deposit limits on your account. You must contact the casino to activate this.
If you need to take a break, you can self-exclude. You must fill in a self-exclusion form and send it to the casino. You must specify the length of your self-exclusion, which must be for a minimum of 6 months.
Customer Support at Lucky Star Casino
If you need help, you can contact the casino using the live chat feature. You can speak to one of the friendly support agents who are trained to answer your questions. A chatbot can answer more commonly asked questions, or you can transfer to a customer service agent. Live chat is open 24/7, so help is never far away.
However, if you need additional help, you can contact the casino by email at any time. In our experience, live chat was the fastest way to get help.
Complaints
Read the complaints other players have left for Lucky Star Casino. Learn more about complaints.
Lucky Star Casino Complaint Stats
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Share your thoughts with other playersTop reviews from our players
I thought 30x wagering meant I had to bet my deposit 30 times. It does not. It means deposit plus bonus, times 30. I had 500 pesos deposit and 500 bonus. So 1000 times 30 equals 30000 pesos to wager. I thought it was 500 times 30 which is 15000. Big difference. I found this out after I withdrew thinking I had cleared the bonus. The bonus was cancelled on withdrawal. Lost the 500 bonus amount basically. I read the terms again after. It is written there. Just not where I was looking first.
The wagering terms explanation is buried in the fine print, not shown clearly at the point where you accept the bonus. Also there is no tracker anywhere showing how much of the wagering requirement you have already completed and how much is left.
So one day I got an email from Lucky Star asking me to confirm the source of my deposits. They wanted a document showing employment or income. I had never been asked for this before by any online platform—not even my bank recently. My first reaction was irritation; I thought maybe they were trying to delay my withdrawal, as I had around 1,800 rupees I wanted to take out at that point. However, I sent my salary slip from last month by taking a photo on my phone and uploading it through the link they provided. The verification came back approved the next evening, and my withdrawal went through the day after. I understand now that this is a standard compliance requirement, even though it felt intrusive in the moment.
There was no warning upfront that this kind of document check might be required at some point. It would feel less surprising if you knew it was a possibility before it happened. Also, regarding the link they sent by email to upload the document: it was not clear how long it would stay active or what would happen if you missed the deadline.
There is a number on the Lucky Star lobby that keeps ticking upward. It says progressive jackpot, something like 18 lakhs when I first noticed it. My first thought was whether that number is real or just for display. I searched for any information about someone actually winning it. Did not find much. I have not tried the jackpot slots myself, the minimum bets on those games tend to be higher than what I play. The number went from 18 to 23 lakhs over about two weeks when I tracked it casually. Whether someone wins it or it resets I have no idea. Still curious.
No information anywhere about how the jackpot works or when it last paid out. Would be helpful to know the basic rules, minimum bet to qualify, things like that, without having to search outside the site.
One evening I had a session where I ended up 4,200 pesos ahead, which for me is a lot—more than I had ever won in one sitting at this or any other site. I cashed out immediately, knowing enough not to give it back. The money arrived in my account the very next morning, and I used part of it for groceries. The casino handles payouts quickly and reliably.
The app's interface feels a bit empty after a win. There is no win summary or session recap after you cash out; it just sends you right back to the lobby like nothing happened. There is also no way to see a history of your past gaming sessions in one place—you have to dig through the financial transaction log instead, which isn't the same thing.
I turned off game sounds on the second day. The music in most slots is designed to keep you going. Once you mute it the whole thing feels slower. More boring actually. But I could play longer without getting tired. Some slots have a sound toggle inside the game, some do not. When they do not I just muted my phone. Lucky Star does not have a site-wide sound setting, at least I could not find one. Would be useful. For now phone mute works. Not a big issue.
No site-wide sound setting so you have to mute each game separately or just mute the whole phone. Also some games have sound toggle inside, some do not, so it is not consistent across the lobby.
When i first opened the lobby i did not know where to start. There are slots, live tables, some crash games, sports section also. I spent maybe 15 minutes just scrolling before i picked something. Not complaining, just saying it takes time to navigate if you are new. I mostly ended up playing teen patti live table. The dealer was real person on camera, cards were physical. i liked that part. Some other games i tried once and left because i did not understand rules well. But at least choices are there.
No search bar or filters to sort games by type or popularity - would make it easier to find something fast without scrolling through everything. Also, the rules for some games are not explained inside the game itself, so if you don't already know them you just have to figure it out.
I had question about one transaction that showed as pending for longer than normal. I write to support through chat on the site. i waited around 18 minutes before someone answered. Not instant but also not hours. The person explained that sometimes payments from my bank take longer to process and told me to wait until end of day. It resolved by itself by evening. I don't know if the support person actually helped or it just resolved itself anyway, but at least they responded and gave me some answer. That counts.
Support response time could be a bit quicker - 18 minutes is fine, but faster would be better. Also, the explanation was a bit vague, hard to tell if they actually looked into the issue or just gave a standard reply.
I started with just 300 rupees deposit because i wanted to check first before putting big money. Most sites they want minimum 500 or even 1000. Here it was ok with the small amount. I played some slots, lost half, then won a little bit back. Nothing dramatic. The deposit went through with PhonePe in maybe 2 minutes. I was not expecting it to be so fast honestly. i will try again next week with the bigger amount maybe, if the mood is good.
The slot selection could be a bit wider - would be nice to have more variety to explore. Also, the interface takes a little getting used to at first, nothing complicated but not instantly obvious either.
I don't like to use my main bank card on gambling sites. i buy prepaid card from shop near my house, load some amount on it. I try to use it on Lucky Star for deposit. Some sites reject prepaid cards automatically. Here it's accepted without any problems. I put in 300 rupees from prepaid card and it reflect in my account in few minutes. This way my main bank account stay separate from casino activity which i prefer for personal budgeting reason. Not everyone think about this but for me it feels cleaner to keep things separate.
The only small thing is that finding where exactly to enter the prepaid card details took me a moment, the deposit section has few options and i had to look around a little before i figure it out. But once i found it, everything went smoothly.
Recommended This Month
I read somewhere that setting a time limit before you start helps. I tried it. Set an alarm for 30 minutes on my phone. Started playing at 8:15pm. Alarm rang at 8:45. I was in the middle of a spin. Finished that spin. Closed the app. Balance at end was 180 rupees down from 500 starting amount. The alarm thing worked because I had committed to stopping before I started. When I play without a timer I sometimes go 70 or 80 minutes without noticing. The site has nothing to do with this. Just a method that works for me.
No built in session timer or time limit tool on the site itself, you have to manage it yourself with a phone alarm or something external. Also no reminder or notification after you have been playing for a while, other sites have that as an option somewhere in account settings.