Complaint #10 Lucky Star Casino

Severe outstanding withdrawals

By Vaibhav G.

5 days ago

Hi. My id is 369241727
I have played with all of my efforts and hard work and won a good wage
I have many plans with that money to do my upcoming sister's wedding, but unfortunately, they are keeping my withdrawals pending for weeks and months. If I ask the vip manager who is in touch with me on Telegram asking me to cancel the current withdrawal and raise a new request
The same has been happening for a long time.
Can anyone please try to resolve the issue?
Thank you

Disputed Casino Lucky Star Casino

Reason Delayed payment

Amount ₹2640544.37

Discussion

AskGamblers

• Support Team

3 days ago

Dear Lucky Star Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

bg4795hs2k

• India

5 days ago

Thanks for the published I can understand it’s not possible to withdraw total amount one off however they are not releasing in installments as well Atleast guide LuckyStar to give my money on Time for the present withdrawals

Lucky Star Casino Complaint Stats

Resolved 0 / 3

Avg. Amount $9,209

Avg. Complaint Duration 4 days

Avg. Response Time 3 days

Lucky Star Casino Complaints

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Deposit not credited to my gaming account

Hi my name is Marba I’m from India, and I deposited an amount of 1000 rupees yesterday on Luckstar and I haven’t received it till now.

Never expected this to happen in luckystar, I have also contacted customer support but they keep giving me the same excuse that they haven’t received the fund.

I have also send them a screenshot of the receipt, I mean if they haven’t received it yet than that’s not my problem right? The money has already been deducted from my bank account, so it’s up to them what to do next, they should contact the merchant that I send money to, I won’t feel safe to deposit here if this keeps happening.

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I always trusted askgamblers so I am raising a request to you.

Please check and do needful.

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