AskGamblers Quick Overview
With great licences comes great responsibility, and Lucky Casino takes it seriously, offering exquisite service every step of the way.
- High withdrawal limits
- Fast payouts
- Live chat 24/7
- No weekend withdrawals
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Lucky Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Lucky Casino
Double-licensed by the Swedish Gambling Authority and Malta Gaming Authority, Lucky Casino is a whimsical site with a vast selection of games for desktop and mobile casino players, with a unique quest element that can earn players special rewards as they play.
Thanks to its two licenses, Lucky Casino serves a global audience, with the website available in English, Swedish, Spanish, and Finnish.
Like many modern online casinos, Lucky covers several betting verticals, including casino and sportsbook, as well as live casino.
In the casino department, there are over 30 studios powering the games, with the most frequently sought-after categories lined up in the lobby. You can learn more about the offer of games at Lucky in the dedicated section of our casino review below.
Unfortunately, Lucky Casino doesn’t offer a VIP or loyalty program at the time of writing.
Finally, in the promotions department, Lucky Casino bonuses are limited to a single welcome bonus.
- E-Wallets 0-48 hours
- Crypto Currencies Not offered
- Bank Transfers Not offered
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Lucky Casino
You can use multiple fiat currencies at Lucky Casino, including Canadian dollars, Euros, Swedish kronor, and Chilean pesos.
The minimum deposit at Lucky is set at €10, and it’s the amount you need to trigger the welcome bonus. The same minimum applies for withdrawals at Lucky Casino.
Now, when it comes to the maximum withdrawal limit, Lucky Casino is pretty generous, allowing players to cash out €100,000 per month. Of course, for cumulative deposits and withdrawals exceeding €2,000, the casino will trigger the KYC procedure.
Payout requests are generally processed quickly: after up to 48 hours of pending time (excluding weekends), e-wallets will take up to two days before you get the money, while card payments should be allowed up to 7 days before the transaction is reflected in your account.
Games at Lucky Casino
The site features an extensive game collection spanning the full iGaming range, including slots, scratchcards, live casino options, and exclusive titles. The main menu is user-friendly and makes browsing key categories easy, including Lucky Casino Originals, New Games, Online Slots, Popular, Bonus Buy, and Jackpot, to name a few.
Video poker and classic table game video versions have their own dedicated sections, too, making browsing easy and fun.
During our testing, all games performed smoothly without technical issues. We also tried several games in demo mode. Although live casino games cannot be played in demo mode, all other titles are available to play for free before placing real-money bets.
Lucky Casino's Commitment to Responsible Gambling
Deposit limit, session limit, self-exclusion, time-out, and reality check tools are at your disposal should you feel that you need to put a cap on your time spent at the casino.
Additionally, Lucky has an entire page dedicated to responsible gaming principles, with links to relevant organisations that work with people who feel they need help curbing their gambling.
Customer Support at Lucky Casino
In addition to a fairly comprehensive FAQ, you can get in touch with Lucky Casino’s support team via live chat, available 24/7.
For more serious matters, fire up an email, and the team will try to get back to you within 24 hours.
Complaints
Read the complaints other players have left for Lucky Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hi, and thank you Martin for your review. It is not uncommon to have max wager contribution in place by a casino. And with your calculation yes, if you place a bet of 5 NOK/SEK (we dont have DKK) the total amount wagered (bets placed) to convert the bonus is 12 500 SEK/NOK. This you can do even on a 1 or a 2 SEK/NOK bet. you are not required to place a bet of 5 NOK / SEK. I dont see why Euro or SEK/NOK makes a difference in wager contribution. Yes, currently you can place a larger bet from Euro than from SEK and it counts towards wagering. But then you will loose your balance quicker. This will come in future upgrades to separate max contribution per currency. SAying there is a 0% chance to convert is incorrect. We are daily converting both free signup bonus, and deposit bonuses at Lucky Casino. Please also make note, that as you deposit with your real money. Your real money is not locked with us. You can always withdraw your real money. So in this way, the bonus is your security/second shot at winning,converting and withdrawing a win. I hope you are still willing to give us a go!
Lucky casino is a quite new casino, established only this year and I joined them last month. I saw that they were giving free spins for new members and as a freebie lover, I got really attracted to the offer, although it was only few free spins, you can never know when you'll hit big. I remember I signed up and didn't get anything. At that point I think they didn't have live support and I wrote them an inquiry to which I received an answer that I wasn't eligible for the spins as they were for few countries only.
The first thing I would like to distinguish is the huge amount of games they have, as they are powered by more than 10 software's, I could find all my favorites there- Netent, Microgaming, Play'n Go etc, so that is really impressing. Two weeks ago I visited them again and saw that they are giving 100% match bonus for 1st deposit. I decided to try my luck and made a deposit of 30€ and received match right away. I went to play Immortal Romance and I sticked with minimum bets throughout all session. Within the first few spins I had Wild Desire that paid 40x bet. My balance went up to 71€, but that was my highest point, although I had 5 free spins rounds, none paid over 80x bet and at the end I lost all.
Since I had a bad run, I decided to ask live support if they could give me some complimentary bonus. Their live support works every day but they work limited hours, in my session I wanted to ask about wagering but they were offline, but at the end when I had lost all, they were online and I was told that I wasn't eligible for anything right now but that I should keep my eyes open for some promotions in my email.
For now I think they are a good casino, I’m glad they have a live support now and even though they don't work 24/7, it is better than not having them at all. Game selection is really great and there are many banking options, so I would recommend them.
My only critique is about the casino design, it isn't easy to navigate, it took me some time until I found where are promotions and other account details, and that should be easier in my opinion.
Lucky Casino offers 624 games, even from 14 software providers. This is really impressive offer of games but let’s check out what else this casino offers.
First, I'll tell you something more about the casino bonus offer. For the new players they offer 10 free spins on Betsoft games. Free spins are always a good offer but this offer is limited only on players who come from the following countries: Australia, Canada, Germany, Sweden, Norway & Finland. My country is not listed, but however there is the deposit signup bonus. It is about a bonus of 100% with wagering requirement of 40 x bonus which is, if you ask me, acceptable even though the wagering requirements can be fulfilled only on slot games. As here at AG stands the fact that the wagering requirements for this bonus are 40x and on the casino website writes 50 x bonus, I have contacted the live chat where the operator said to me that the data on the casino website is correct.
Otherwise, their live chat support is fast and the operator was polite and professional but so, it is not available 24/7. Right after the registration, I had intention to contact the support via live chat but at the time was not available.
The pending time here is 48 hours and it is on the edge of acceptance for me because the payments on some of the e-wallet service are within 24 hours. So, for an eventual withdrawal you will wait for a maximum of up to 3 days. I really like the appearance of their website. Clean and without any unnecessary details with tabs that are well arranged so the navigation on their site is really easy. Overall, Lucky Casino will get a positive rating from me i.e. high 7 out of 10 possible stars, mostly because the variety and the wide offer of games. Also, this casino is marked on the list of casinos where I could play in the next few days.
Explore our expert casino reviews
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The design.
Simplicity of website.
Trusty for deposit and withdrawal.
Bonus requirements being near fraudulent.
"Any bet made from bonus money contributes maximum 5 from the remaining wagering requirement in any currency(real money bets does not count against wagering requirement)"
People with a 1/10 currency of the euro or dollar, like NOK, SEK, or DKK. Will have about 0% chance to make a withdrawal using bonuses. As the bonus is 100% of lets say 250 SEK. The wagering req are x50 x 250 SEK which is 12 500SEK. That means a requirement of at least 2500 spins.
You do the math.