I ended up winning 2686 euros with my deposit. Luckycasino paid me back my original deposit but declined to pay me my winnings. They would not give me any reason for that. Luckycasino just closed my account and simply declined the payment. I did not have any bonus activated at the site at any time.
Complaint Info

Dear Lucky Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Lucky Casino Complaints
- 5 of 6 resolved
- 1 day avg response
- 6 days avg complaint life
- 955 USD avg amount
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Resolved
Lucky Casino - Withdrawal delay/error
$1,000
Resolved
Lucky Casino - Withdrawal delay/error
I requested a withdrawal of 1000$ on dec 15th using muchbetter. I put my account on timeout as I wanted to ensure I didn’t reverse it.According to ...
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Resolved
Lucky Casino - Error in processing payment, no response from support after days of waiting
$500
Resolved
Lucky Casino - Error in processing payment, no response from support after days of waiting
Withdrew $500 from lucky casino via muchbetter, it moved it to pending. when I looked at the account in the morning to check the account it had been ...
-
Resolved
Lucky Casino - Deposit not credited
€25
Resolved
Lucky Casino - Deposit not credited
Hi. I depositted 25 euros via trustly on 14 september. The deposit didn`t credited so i contacted live chat and chat agent said me to send the receipt ...
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Resolved
Lucky Casino - Withdrawal of £1,000 Delayed For Weeks
£1,000
Resolved
Lucky Casino - Withdrawal of £1,000 Delayed For Weeks
I have tried half a dozen times to get a withdrawl from this site and sent 10 emails in the process. My account and documents have all been verified ...
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