General Information about Kazeeno Casino
Kazeeno Casino is an online casino that is owned and operated by Round Square Limited, registered under number 000043257. The casino is also licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, and operates under License No. ALSI-202410052-F12.
The registration process is quick and easy and the casino supports most web and mobile platforms. You’ll be prompted to choose a welcome bonus! We’ve listed the best Kazeeno Casino Bonuses so you can pick one before you play. You can also check our online casino reviews for more casinos with great welcome bonuses!
Payment Information and Options at Kazeeno Casino
The casino supports the major payment providers. When you open the cashier from a registered account, you’ll see which options are available in your country. Any fees for these payment methods will also be listed in the cashier.
You must complete the verification process before you can make a withdrawal. You may be asked for your passport, drivers license, copy of credit or debit card and utility bill. Have these documents ready to help speed up the process. You need to submit these by email within 7 days of being asked. Some casinos allow up to 30, so 7 days is quite quick, don’t miss that deadline. The casino tries to review all documents within 24 hours which is a quick turnaround. The verification department is open 09:00 - 18:00 (GMT+3).
Once verification is complete, the casino aims to process your withdrawals within 24 hours. Withdrawals are processed daily between 09:00 - 18:00 (GMT+3). Unfortunately, this means there are no evening or weekend withdrawals.
The amount you can withdraw depends if you are a VIP user. The maximum limits are as follows:
- per transaction: up to €2,000
- per day: up to €2,000
- per week: up to €10,000
- per month: up to €30,000
However, if you win more than €10,000, it can be paid in installments. The minimum you can withdraw is €20. I’d say these limits are pretty much industry standard, although the daily limit is quite low.
Customer Support at Kazeeno Casino
If you need help, there are a few support options available. One of the fastest options is live chat. I could only find this when I went to the Contact Us section. I could not find any additional icons to lead me to the feature. You can launch the live chat box, fill in some personal details and you’ll be transferred to an agent if one is available. However, when we tested the feature no one was available. When this happens, you will receive a reply by email. You can also email the casino directly.
When you open the Contact Us section, you’ll also see some topics that have been covered. You’ll see some commonly asked questions around payments, casino bonuses and more. It may be worth checking here, especially if live chat is busy. Unfortunately, I could not see any options for phone support.
Games at Kazeeno Casino
The casino is home to more than 50 gaming providers, providing a great selection of online slots! I found these providers listed in the lobby so that I could select my favourites and narrow down game results. You’ll also see some other sporting options so the lobby doesn’t become overwhelming. You can also use the search bar to find games. I tested it and was able to find any game in a matter of seconds.
There are so many slots to choose from! I tested a few games to see how they performed and did not have any issues at all. Unfortunately, I could not see any information relating to the RTP of each game. You can check our slot reviews for more information about the games available.
The casino also has lots of table games you can play. You can try the latest card games, roulette and more. Or, enjoy more than 600 live casino games. This is such an impressive selection of live dealer rooms! You can join the live hosts, chat with other real players and enjoy an immersive live experience from any device. I wouldn’t particularly say there are any standout features in this lobby, but there’s a great selection of games I think most players would enjoy.
Kazeeno Casino’s Commitment to Responsible Gambling
The casino actively promotes responsible gambling and has a page of helpful hints and tips. Unfortunately, I couldn’t find any information about setting personal limits like deposit, loss and wager limits.
However, if you need to take a break, you can. The casino has a self-exclusion option you can activate. You can self-exclude for a minimum of 6 months up to 5 years. You must send the casino an email to activate this and it cannot be revoked.
I’ve had a very positive experience with Kazeeno. The platform is user-friendly, there’s a nice variety of games to choose from, and the overall experience has been smooth. I also appreciate the professional customer support. So far, I’m very satisfied with the service.