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Jambo Casino

Item: Jambo Casino
Rating: 1
Author: Goran G.

Player Rating 1 reviews

10/10

1 reviews

Complaint Response 2 complaints

2 days avg. 2 complaints

What we like

Home to leading software providers
They have a live chat facility
Mobile friendly design
Various withdrawal methods

What we don’t like

Limited live chat hours 06:00 - 23:00 GMT

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Goran G.

Jambo Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.jambocasino.com/

Established

2019

Licences

Malta Gaming Authority

Company

Aspire Global International Ltd.

Affiliate Program

Sun Partners

Languages

English, German, Finnish, Norwegian, Spanish

Casino Type

Instant Play, Mobile

Jambo Casino is an online casino home to hundreds of games with interesting themes and impressive visuals. Players will be able to enjoy these games from multiple software providers that include NetEnt, Microgaming, Play’n GO and IGT (WagerWorks). The site can be enjoyed in multiple languages and can be reached instantly through a web browser. Players can also use their mobile casino, available on the go. Jambo Casino is licensed and regulated by the Malta Gaming Authority and the Alderney Gambling Control Commission.

Restricted Countries and Territories

Unfortunately, there are some country restrictions at the casino excluding some players from opening an account and enjoying everything Jamo Casino has to offer. There are several countries that cannot access the casino and to see which, please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

The site is also available on the go so players can log in through their mobile and smartphone devices. Their mobile casino can be enjoyed through a compatible mobile browser so players won’t need an app to play. Most mobile devices are now compatible which includes smartphones and tablets.

Security and Fairness

When it comes to security the casino utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the Internet to the casinos secure server, which is protected by the latest firewall.

Their games are also fair as the casino uses a random number generator to make sure the results have not been manipulated in any way.

Deposit Methods

Visa, MasterCard, Bank Wire Transfer, Sofort, Trustly, Skrill, Skrill 1-Tap, Neteller, Payz, PayPal, Interac, Easy EFT, Euteller, Zimpler, EPS, Wire Transfer, Paysafecard, instaDebit, Giropay

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Bank Wire Transfer, Trustly, Skrill, Skrill 1-Tap, Neteller, Payz, PayPal, Wire Transfer

Withdrawal Fees

Withdrawal Limit

EUR 7,000 per month

Currencies

Euros, Australian dollars, Canadian dollars, US dollars, British pounds sterling, Norwegian kroner

Pending Time

48-96 hours

Withdrawal Times

E-Wallets 24 hours
Bank Transfers 5-7 days
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

2 By 2 Gaming, Play'n GO, NeoGames, Big Time Gaming, Games Global, NetEnt, High5Games, Lightning Box, Blueprint Gaming, Just For The Win, Foxium, NextGen Gaming, Inspired, Light & Wonder, Electric Elephant, Ainsworth Gaming Technology, Thunderkick, Side City Studios, Evolution Gaming, Pragmatic Play, Quickspin, Amaya (Chartwell), Rabcat, Realistic Games, Elk Studios, Sigma Games, Fantasma Games

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

The casino is home to a massive range of new and popular games from some of the best providers in the industry. There is a library of different games offering different themes, paylines and features from the likes of NetEnt, Betsoft and Novomatic. Games can be easily played through the casino lobby and the search engine means players can find their favourites almost instantly. Titles here include the Golden Goddess Slot, Thunderstruck 2 Slot, Book of Dead Slot, Starburst Slot and Gonzo’s Quest Slot.

Table games are also available here with games of all types and genres to suit all. There are games of blackjack, roulette and other classic titles. So, whether players like card games or rolling a dice, they’ll find something they like here.

There are some more card games too which include the casinos video poker games like Joker Poker.

Players will also find some other games which include online scratch cards.

Live Casino

Players can even dive into several live casino games which provides a real life casino setting with a live dealer in each game. There’s loads of different games available which are open around the clock and include Live Dream Catcher, Live Blackjack and Live Roulette.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support

Anyone who needs help and assistance can contact the casinos customer support team. The fastest way to get help is by using their live chat facility which is open 7 days a week between the hours of 06:00 GMT and 23:00 GMT. Players will also be able to email or phone the casino should they need further assistance.

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Complaints

Read the complaints other players have left for Jambo Casino. Learn more about complaints.

Show all complaints

Submit complaint

Waiting 3 weeks for my payment

Cashed out €70,- on the 29th of April. Never had any problem with Jambo casino and also this time I quickly recieved an email that my withdrawel was approved. Normally after this email and withdrawing with MuchBetter within minutes the money is in my E-wallet, even though the website mentions max 24h. In my account overview I then see status 'approved'.

This time though, the status remains at 'sending to processor'. I have approached Jambo by chat several times. I get various replies from it's busy wait a little, to 'your documents will be approved soon' or the money was send to you.

A week ago I also approached them by email. I then got a reply that it was escalated to the highest department and that I would be informed by email. Now 7 days later still nothing and the status remains at 'sending to processor'.

As said, never had any problems with Jambo and neither with some other Aspire Global related casinos. Just do not inderstand why this just can't be resolve and now hope by making it known here, someone will pick up this issue an fixes it.

Resolved

€70

No payment

I have a withdrawal dated December 5. I contacted the site and managed to speak to them. The problem I was able to deposit but I could only withdraw by withdraws. However for canda players it is the swift code, but their platform does not allow to withdraw. I sent the withdrawal information with the swift code method (bank code, branch code etc ... I did it several times.) Since that time I have sent three emails and it does not respond to me. So it's a casino that you can deposit, but that you cannot make a withdrawal and they ignore you when you send an email. But it's my technique to check new casinos, you make a small withdrawal and if it doesn't pay, imagine when it will be a real withdrawal. So, it has become that casinos like that take away my taste for playing online. I believe this site is a scam.

Resolved

$70

Complaint Statistics

Resolved 2

Avg. Amount $ 75

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

10/10 ● 1 review

Top reviews from our players

delislep01

6 years ago

10/10

Very good casino, great selection of games and deposit methods, fast cashout, 2 day processing still after it's lightning fast
Great bonuses and you can trust this group

Not all gaming providers, 2 day processing can be long compared to some other operators. Still it's a great place to play and have fun. No unpleasant surprise or weird things going on so good for them.