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Heypoker Casino is closed, please try these instead:

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Heypoker Casino

Player Rating 23 reviews
6.1/10
23 reviews
Complaint Response 1 complaints
8 days avg. 1 complaints
What we like
  • Both Microgaming Quickfire and NetEnt games available
  • Large selection of slots and other casino games
  • Completely instant-play
  • Player assistance available via live chat, telephone, and email
  • SSL encryption used for protection
  • Proven fair by SKL
What we don’t like
  • No US players accepted
  • Support availability varies based on country and/or language
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Heypoker Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.heypoker.com/en/
Established
2005
Licences
Malta Gaming Authority, Alderney Gambling Control Commission, UK Gambling Commission
Affiliate Program
Languages
English, Finnish, German, Norwegian, Polish, Russian
Casino Type
Instant Play

Heypoker Casino is the official online casino of the Heypoker network. It is run with two most popular instant-play software platforms: NetEnt and Microgaming Quickfire. Other platforms include Ongame, Nyx Interactive, WMS (Williams Interactive), BetsoftThunderkick and Evolution Gaming. The casino is licensed by the jurisdiction of Malta. Regulations prohibit Heypoker Casino from accepting residents of the United States at this time.

Security and Fairness

The Heypoker Casino system is protected with all the latest security technology. This includes the use of SSL encryption for all sensitive data. When you register your account, provide verification, or conduct any financial transactions, your information is safeguarded with an advanced algorithm that makes it impossible for intruders to see. This ensures that your privacy is maintained.

Both the NetEnt and Microgaming platforms have been proven fair continually over the years. Heypoker Casino makes it easy for players to check this for themselves with the "RNG Certified" seal on the bottom of their website. Click this seal to be directed to a full independent audit report from SKL.

StallCation

Complaints

Read the complaints other players have left for Heypoker Casino. Learn more about complaints.

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Complaint Statistics

Avg. Amount $ 283
Avg. Complaint Duration 8 days
Avg. Response Time 8 days

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Player rating
6.1/10 23 reviews

Top reviews from our players

I thought I'd seen all the Bonnier group had to offer with Redbet and its sister casino Whitebet, and then I found out about HeyPoker! It's very similar to Redbet really with two different tabs - this time labelled Gold and Black - hosting the same selection of slot providers as Redbets Red and Blue casinos. Because of that the main reason to sign up with this casino is probably the bonus offers or possibly if your a poker player, to enable yourself to be tagged to a different affiliate for rakeback purposes in the attached Ongame poker room.

HeyPoker Casino has the full catalogue of NetEnt slots including the high variance games such as Dead or Alive populating the Gold casino, but I much prefer the black side where you can play games from NextGen and Microgaming amongst others.

The excellent service I'm used to receiving at the other casinos in this group remains the same at HeyPoker including the ability to contact support and request your withdrawals be processed immediately which is extremely useful if you use an e-wallet to deposit. There's a cap on the maximum amount which I believe is set at 500 EUR and of course you need to be verified before you can take advantage of this, but it's a great feature nonetheless.

Where this casino does fall down, and in fact this group as a whole, is with their promotions - aside from the welcome bonus and a regular reload bonus they don't really reward their loyal players with much. Occasionally I've received a few free spins on a new game here and there but I've had to read about it on a forum - for some reason they haven't actually e-mailed to say they were adding the spins to my account! I've checked with support to ensure my details are stored correctly and of course they are so I'm not sure what's going on with this, but I've noticed the same thing happen at Redbet before too. Perhaps they only want to reward players who log in regularly enough to notice the "Free Spins" banner across a game on the homepage?

Updated review, Heypoker is going to refund me so thank you very much.

Can not really leave comment as problem solved.
Thanks again.

Good selection of games, Netent usual set up. There's not a lot to say as I closed account due to id problem/birth certificate not allowed 8/10 for DOA.

Sent id ( birth cert) deposit£20 by Skrill to be told they not excepting my id, fair enough some casinos do, some don't. So ask how I get remaining balance. Told by live chat to send email to close account and ask for manual return to Skrill, then got email telling me to send id to get return balance ! haha jokers.
Told them keep the money, I cant be on with this silliness!

Nothing.

The worse casino I ever played and I have played some.

1000 euros deposited and the biggest pay out was no more than 50 euros. How can this site given them 9 stars, it is beyond me. This should be reviewed again as this is seriously bad.

Inactive user
1/10

Nothing, absolute fraud no chance for win, no bonus games nothing, one fraud and robbery, casinos such as this should be closed.

Heypoker is a casino I joined some time ago. I was looking for some no deposit bonus because my Neteller balance was dry. On some affiliate site I found a no deposit promo for this casino of 25 free spins on Gonzo’s Quest for new player. The offer seemed great so I decided to take it and try my luck in the casino. I made an account and entered the code but after logging in the free spins weren’t added to my account.

I decided to contact live chat and was happy to see that they have it in several languages. Unfortunately the operator informed me that the promo was eligible only to players from Sweden and a few other countries. Considering the fact that they have live chat support in Swedish, Finnish and English I think this is a Scandinavian oriented casino.

I couldn’t make a deposit at the time so I decided to have a look around. Their site looks pretty good. Navigation is easy and you will find everything you need here. They have a nice selection of NetEnt slot games so I’m sure I will deposit in the future here and try my luck. I decided to learn a little more about their bonus offers and reputation. I checked out their rating and saw that they score pretty high without any complaints. The pending period here is 1-4 hours and e-wallet payout in only an hour so I can definitely say that this is a safe casino to play in. As far as their bonus policy goes they offer standard bonuses like most NetEnt casino. Their welcome bonus is a 100% match bonus with a 25 x bonus + deposit wager. Max bet during an active bonus is 5 euros per spin so every term of the bonus rules is clearly stated to protect themselves from unhappy customers who just fail to follow the rules.

Overall a descent and safe casino to play in, but they could use some better bonuses.

Heypoker casino has the same casino owner as Redbet and Whitebet. I decided to join Heypoker casino after I claimed welcome bonus at Redbet and Whitebet casino. This is the latest casino I joined. They offer a lot of different games from different softwares providers. These are: Microgaming, Ongame, NetEnt, Nyx Interactive, WMS (Williams Interactive), Betsoft and Evolution Gaming.

I deposited 20€ and received 20€ bonus. I decided to play only Dead or Alive slot. I had 40 on my account so I started with 0.18 bet per spin. After about half a hour of playing it, I received free spins. Later when free spins ended my balance was up to 70€. I said to myself to tried the wish master game. I had no luck on the second game so I changed it again. I started to play big bad wolf game, I didn't have any big wins on it and I ended my gameplay on this slot. My balance was at zero.

Recently I don't have enough luck to beat the wagger and managed to cash out something. After I lost money, i looked at their website what kind of promotions they offer. I think they should offer better bonuses. At least for second and third deposit. I think I won't deposit here again. If I will make deposit I will make it at Redbet. I think. I don't know anything about withdrawal but as I can see on this website they are really quickly. 1- 4 hours for pending period and 0- 1 hours to e–wallets. This is great. And manual flushing is allowed.

I would recommend this casino to all who are not claim this welcome bonus yet. I will rate this casino with 7 stars.

For the second or third deposit I would not recommend them, because there are many others casinos that offer better bonuses.

Heypoker casino is website with same casino owner as redbet and whitebet. At this casino I played couple of times, main reason why I joined this casino is simple - redbet casino is great place, and of course I want to try their sister place. But generally both sister casinos of redbet is not very nice.

Heypoker casino offers games from quickfire, netent, betsoft, WMS. This is more than enough to have nice gambling times, there is a lot of awesome games with this providers, so can't say anything bad about this softwares and games presentation at heypoker casino.

Customer support I do not touch, almost. Only few times contacted live chat, they was ok, no any problems, they answered to me fast, was friendly. Nothing else to say about customer support at heypoker casino, they ok, and this is more than enough.

Promotions and bonuses are poor, really. Same as whitebet casino, they do not offer anything interesting for me, and only 50% reload monthly bonus they give me, and I do not get any emails with other bonuses, it is really not very nice. I really like to see at netent casinos a lot of bonuses, nice promotions, and regular bonuses, and when I do not see this from any casino - I am simply do not play at such casino.

Payouts are done within a few hours I guess. I have one small payout of 80 euros, and it was paid very fast. Also as good thing casino did not ask my documents at all, and it is what ri really like, because when casino start asking my documents it is just make all withdrawal process much more slower, it is not great.

Overall heypoker casino is not nice, they decent and reputable casino, but do not offer anything really nice. I can't compare it with many others netent casinos.

Poor bonuses and promotions, it is not nice.

I've been looking at Heypoker casino for a while but never registered there before just because I thought my country was restricted from playing there. Then, one day, I was going through askgamblers casino list and didn't see myself in the country restrictions and it gave me courage to seek for more information. I went to their page and used live chat option. I asked about the restrictions and very shortly I was told that there is no reason for me to think that and that I definitely can play there.

I was really relieved because Heypoker has amazingly high rank on askgamblers, which is very important, they have very fast withdrawal period and besides few other softwares they also have Netent and Microgaming which I really enjoy. All of that made a great first impression for me. Another nice fact- they allow deposit and withdrawal method by Swedbank, and I have a bank account with them, so it was nice to see something familiar.

After my sign up I made a deposit of 20€. It was just around the time Netent had released their new game Steam Tower and I wanted to try it. I placed the minimum bets of 0.15€ per spin and played 100 spins. After 40 spins I got 1 stacked wild that led me to 10 free games. I have to admit that the free spins game is super exciting because of the levels and extra free spins you get when you have a wild symbol. I played it for an hour, reached the 12th floor (from 16) and overall, an hour playtime gave me 10 bonus rounds and I ended with 80€ balance. Then I visited their amazing table game selection and played Blackjack Classic for some time with 2€ bets. When my balance reached 140€ I decided to use this profit and withdraw this time.

Thankfully I didn't have to send any documents and since I used ewallet, I got my winnings the same day! Amazing! The support was great, game selection too, instant play worked good too without any lagging and the withdrawal was smooth and fast. Trustful, recommendable casino!

They honored the 100% signup bonus.

This site is an absolute disgrace, played through £100 on 40p a spin and won absolutely nothing, the machines are terrible.

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