Grand Fortune Casino

Used to be my favorite casino. Now I’m worried I’ll be waiting forever on my $2500, minus 92$. It’s going on 3 weeks although I been sore over by manager on the 12th I was told diff things.

All of the above, hopefully I get paid soon in time for Christmas could really use the money. it sounds like another 10-15 days after managers approval. Which is weird because I was told Bitcoin withdrawal is supposed to be faster.

Decent looking casino, offered variety bonuses. Slots seemed to have good payback % though not much good if you dont get your money. Luckily my issue was with terms not being accessible upon redeeming.

Used free chip bonus $35, won little over $1300 but min/max cash out was $100 with 30x playthrough. While I'm completing playthrough auto-spinning it auto deducts about $900 without warning so 2 spins later I'm below min/max cash out. CS not remotely helpful and I would NEVER deposit money there ever again. Plenty of legitimate online casinos still never makes much sense to me why some these places conduct themselves so poorly. Stay Away!

Just in case people are not seeing the yellow warning, I want to make sure no one lost their money with them. So my positive point is...I am happy that this forum help people to not loose their money with then.

Fraud, Scam, fake license. When I start to play online, I play and win many time on this casino and also to their fraudulent sister Casino Raging Bull. I run after my money for 6 months, and discover at then end that they operate with no licence.

I won t tell you to be carefully playing there. I am telling you to not play there at all!

Games are fun, and odds of winning are good. Graphics are really good and they add new games fairly often.

Payout is unbelievably slow. Even though I had previously sent all requested verification and had it accepted, I'm going on 3 weeks waiting on a withdrawal. Word to the wise, request a cash out that includes the amount of your bonus, because even if you leave enough in your account to cover it, they will still deduct the amount from your withdrawal. I requested a withdrawal of $800 from a total of $1300+, leaving well over $500 in my account, whiich was more than enough to cover my $300 in bonus money, but of course in the 3 weeks I've been waiting, I've played and lost that money. Support tells me my withdrawal less $300 is approved and will be processed 'soon'. Make sure you play every deposit plus bonus down to zero before you add more money, too. Also, since I've requested a withdrawal and after playing the remaining balance down to zero, I've been unable to get into the software, no matter how I try. Maybe when and if they ever actually pay me, I'll be able to get back in.

Good slots, but the site feels very '' old ''. Should make it look better or something.

I got a free chip on my email but just because I am from Sweden, the chip doesn't count even though I've wagered all the money and everything. Very good job to send me a free chip and then deny me my payment because apparently, its not possible for swedish players to withdraw. 2 stars is the only I can give for their slots but that's straight up stupid to send me a free chip and then tell me that I can't withdraw the money after I've wagered everything.

The casino and others within the Virtual Group have improved dramatically in regards to customer service and availability to respond to customers. They have exceptional bonuses and the RTG games are the best in the industry in my opinion.

I've read a lot of negative comments and they were mostly deserved - especially when communications broke down, From experience; they are not out to screw anyone over. Ultimately they will pay, but there are many areas that get involved and not enough staff to follow through causing extensive delays. If you do not have patience you need to play elsewhere. Payment delays make us wary to trust. Things have improved tho and let's hope they catch up, because they appear to be trying to turn things around, so credit needs to be given where deserved!!!

Nothing what so ever, they are down right fraudsters who should be closed down

What ever you do people do not play at raging bull, there games are a disgrace to the gaming fraternity so unfair, but they say they are checked if so the company checking them should be charged with fraud as well.

I initially gave it 2 stars but then I thought it was a little unfair so I upgraded to 3. The site itself is good lots of variety of games, doesn't drink your money like a lot of sites do. However!!!

I wish I'd found this site a while ago and maybe it would have saved me from the agonising process that is their withdrawal system.

First withdrawal was rejected as I hadn't verified the account, that's ok, that's understandable, (although most sites I go on will leave it 'pending' until they have approved your documents).
I then resubmitted it after receiving the email that my account had been verified. On the banking help pages it states 5-10 working days for Wire transfer (the only option available!!! Are we back in the 1960's???).
It has now been 14 working days since I requested it, 9 working days since it was approved still no sign of the money. I went on Live Help (clearly false advertising!!) No help whatsoever. Apparently they can see it was approved on 0-/0-/17 and it is in process and it will be sent to the processing team soon!
Seriously 9 working days since approval and its not even got to the 'processors yet'!!! How big are their offices? They could have posted it a dollar at a time and it would have been here quicker!

So that said, if you want a site that you can make your money stretch a little further they always have good bonus offers on and decent games to enjoy it on. Just be careful not to actually win any money because your enjoyment will be short lived.

The games are great and especially like to play tournament slots which I have been doing almost daily for 2 years now.

Very very slow when it comes to paying you any winnings. I applied for some of my winning a while back and saw on my acct that the 400 dollar request was approve in early May and payment was sent overnite express. I guess that someone over at the Grand Fortune needs to tell me what they mean by overnite express since its been over 2 weeks now. Here is a copy of my withdrawal request and approval;05/11/2017 08:39 AM Overnight Express Withdrawal Approved! -$400.00
05/11/2017 08:03 AM Overnight Express Withdrawal Requested -$400.00

Grand Fortune Casino are cheaters!
I have won $100- from free bonus money. First they told me to wager to make them cash and now they won't give me that money!

Hear the question and answer:
Me: I know about the wagering. But I want to know which % I already have completed. Is there no possibility to know that?

But I read when I have completed the wagering it is possible to withdraw max. 100.- is it possible or not?

Supporter: The approximate percentage would be above 60%. Once you have met your wagering requirement you will then be able to withdraw your bonus. The maximum cashout amount is $100.

Me: Hi, now my account change from Bonusmoney 145.- to 💰Cash 100.- :).
But the site withdraw is blank.
Can u please help me withdraw the money that I won? I have play so long Time to make them cash! So please help me.

Supporter: Unfortunately your withdrawal will be forfeited because free money is not
available for players from your jurisdiction due to licensing restraints.

You need to make three successful deposits at Grand Fortune Casino in order
to qualify for withdrawing winnings from a free bonus.

However you can make a deposit and play with your own money which will not
be tied to any wagering requirements or maximum cashout amount.

So I have to make 3 deposits to get the 100. but when I make the deposits I will loose them or when I win, they will say one more time something else!