AskGamblers Quick Overview
Editor’s View
Golden Star Casino offers its players a wide range of video slots and live casino games. The casino also provides crypto games to members who prefer to use this payment option. With thousands of games at their disposal, tournaments, and a chance to win the casino’s exclusive jackpots, players are guaranteed tons of fun.
Overall, the casino is user-friendly and intuitive. You can simply find your favourite titles, change the language on the website, contact the live chat support, deposit and withdraw money.
- Live chat open 24/7
- High number of payment methods available
- Different responsible gambling tools available
- Drawn-out verification process
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Golden Star Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Golden Star Casino
Golden Star Casino is an online casino with gambling licences from the government of Curacao and the Estonian Tax and Customs Board. The casino was established in 2012 as a brand of Dama N.V.
When you land on the page, you can pick your language. You must enter personal information to register, but the process is quick. Players who prefer mobile casinos can download the app directly from the website and enjoy their favourite games regardless of location.
Make sure to check the casino rating of Golden Star Casino before you start playing. We’ve created this detailed review to help you learn all about payments, games, customer service and the casino’s commitment to responsible gambling so you know what to expect before you sign in and deposit your money.
At the time of writing, the casino offers a welcome bonus of 100% up to €1,000 and 300 Free Spins. The operator has the right to change its welcome package at any time, and before you claim it, we suggest you read the bonus terms and conditions.
Enjoy top-rated slots such as Big Wild Buffalo or Sun of Egypt 3. We’re sure you’ll find something, whether it’s a drops & wins, progressive jackpot or bonus buy slot – Golden Star Casino has it all. Their selection of table games and live casino games is also admirable. Add tournaments to the mix, and you have lots to do each time you log in.
We love Golden Star Casino’s responsible gambling tools, the choice of payment methods and the customer support that’s easily accessible and responsive. Overall, Golden Star Casino is a solid hub for players, but share your review when you check it out.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Golden Star Casino
Payments are easily accessible from your side menu. On the page, you can check some basic information about payments.
Players at Golden Star Casino can choose from a multitude of payment options, including credit and debit cards and various e-wallets. The online gambling site is also a cryptocurrency casino, allowing players to deposit and withdraw Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, XRP, and Tether.
Remember that not all payment methods may be available to you, depending on the country you're from. For some options, the operator may charge a processing fee of 2.5% upon deposits or withdrawals.
Golden Star Casino withdrawals are fast, especially for e-wallets, taking no longer than an hour, with a minimum withdrawal of €25 (Neteller, Skirll); the rest of the withdrawal minimums vary depending on the withdrawal service.
The maximum withdrawal at Golden Star is capped at €5,000 per transaction. Daily and weekly limits are set to €10,000 and €20,000; on a monthly basis, you will be allowed to withdraw up to €60,000.
Naturally, the casino reserves the right to check your identity upon putting in your first withdrawal request.
Games at Golden Star Casino
Golden Star Casino has over 4,000 games at their disposal. Most of these are online slots, which are grouped in different categories. You can sort out games by providers or look for your favourite releases by typing them in the search bar.
The casino has a wide selection of table and live casino games. Whether you enjoy playing poker, baccarat, blackjack or roulette with or without a real-life dealer, you can. Evolution and Pragmatic Play Live are at the helm of the live casino game lobby and you know what that means – the choice of best live casino titles is at your fingertips.
Keep an eye on the Tournament page as the casino often organises competitions where you can win generous prizes.
Unique to Golden Star Casino is a system of in-house jackpots for players who want the best gambling experience. The casino awards a progressive jackpot to a random player. To become eligible, all you have to do is place at least €1 in bets and you might be the next winner.
Golden Star Casino’s Commitment to Responsible Gambling
Golden Star Casino introduces different features to help players who may struggle to control their spending. Within your account, you can set different limits for a day, a week or a month. These include the deposit, loss and wager limit.
There’s also a session limit that can help you keep track of the time spent gambling. When you hit the limit, you will automatically log out of your account.
The casino allows you to cool off and self-exclude. Both measures prevent you from depositing money to the casino and gambling, except that with a cooling-off limit, you can still log in and withdraw the remaining funds from your account. Self-exclusion completely prevents you from accessing the casino or receiving any promotional offers.
- +442038076569
Customer Support at Golden Star Casino
The casino has reliable customer service, which you can contact via email or live chat. In the footer, the Support button leads you to the page to send an email. However, we advise you to use the live chat available 24/7.
To activate the live chat, enter your name and email address. The chat is available in English, Russian, and German. You’ll be connected to the bot, but you can always request to be transferred to an agent.
We were able to contact the casino representatives in seconds. They were responsive and eager to help, answering all of our questions.
Complaints
Read the complaints other players have left for Golden Star Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I love the site's set up. Extremely easy to navigate. There are a ton of fun games. The actual site itself is fantastic.
I'm not just some guy who deposits once and then gets mad because he didn't win. I have deposited many times.
I have 2 major problems. 1st it has been impossible for me to enter a bonus code. So I was never able to use my 1st 2nd and 3rd bonuses. Then finally it let me use my first deposit code last night and then it didn't show up.. (As that's the 1st time it accepted any code at all)I had tried a few from the sites promotions when I could never use my initial bonuses. Anyway long story short on that is I've gotten no bonus/promotion rewards at all.
My 2nd problem is the games are so tight that I don't think I've ever once be on the + side of my deposit. Meaning I've never been in the positive after depositing. It just quickly eats my money even when I lower my stakes to the minimum bet.
So not being able to extend my play time by at least having a bonus code has been quite frustrating.
Again I don't expect to win often. I understand the stakes and I don't wager more than i can afford to lose. However it's just simply not fun to constantly get drained then continue to deposit only to watch it drain even faster. Loosen them up a little. I've played a lot of online casinos and never been drained so fast and I've never not been able to use bonuses. Let me at least enjoy losing my money. Lol
The rating would be 10 stars if I felt I was not constantly needing to deposit more money. $500-$600 dollars with probably about an hour of actual play time is just ridiculous.
I may try you guys again in the future but for now I'll return to ignition.
Dear SWITCHES1 You can contact the chat support of our casino and you will be helped to understand your situation. Best Regards, GOLDEN STAR Casino team
I played the first time at casino Gold Star. I really liked it. I played the slot machine and Black Jack. I had a lot's of fun. Interface is very convenient and deposit and withdrawal are fast and easy. I received the win during the 24 hours on the map. I'll drop in to the gold star with great pleasure.
Dear IVAR6353, I am delighted to read how much you enjoyed your play with us at Golden Star Casino. I am very happy to read that you had a pleasant experience with us. Keep coming back and good luck. Sincerely, Katherine Golden Star Casino
I played for over a month now and wasn't that lucky but today I won big for the first time so I did a cashout request. I thought it will take some time because it was my first cashout but it was in my e-wallet in 5 minutes. Really great!
Dear RS72, Thank you for taking your time for the review. We love to hear about our great Casino. We really appreciate it and wish you more and more luck, take care! Best Regards, Katherine
Has amatic games and a wide variety of other games.
I made a $20 euro deposit and didn't receive the 50% match offer because I pasted in the wrong bonus code by accident. I pasted in HAPPYWEEKEND instead of LUCKY50. I only noticed after I deposited and I straight away spoke to live support to let them know that I accidentally pasted the wrong code, the person I spoke to was not helpful at all and basically said I can't do anything because its my fault and to make another deposit. I didn't even play the $20 euro yet and I asked if they could manually adjust it for me but after a long wait for a response I get told its not possible. That is not true because even when I deposit previously with the correct code the 50% doesn't show up and I have to speak to support each time to have it added and I even get told that I didn't put the code in which is incorrect so I've always had it manually added.
If you look at my transaction history you can see I always use the correct code, it was only this time I didn't notice I pasted the wrong one in.
Live chat is not helpful at all and I don't think my email I wrote will ever be replied to, that's why I'm also posting here.
Dear POO, Thank you for your review on AskGamblers. It brings me great pleasure to hear that you like the selection of slots in Golden Star Casino. I am then very sorry to read that you feel dissatisfied with our Casino. Please be careful when entering bonus code next time. On behalf of my team, thank you for patience and apologize for any inconvenience. I can ensure you that we’ll continue to work hard in order to improve our support service and keep delivering the best gambling experience. I really hope you will keep enjoy playing in Golden Star Casino. If you need any assistance in the meantime, please feel free to contact our support agents that are more than happy to help you further. Mega Good Luck, Katherine
Very modern casino. A lot of different games. You can try to play at all. I liked that the attachment begins with small deposit 10 -20$. A fast and easy withdrawal. I like to play long, and just at this casino I did it.
Dear VAN7DIESEL, Thank you for your feedback for Golden Star Casino and for rating us an incredible 10 Stars. Our team is very glad that you are happy about so many features on our website: modern design, fast and easy withdrawals, and a lot of slot games. I am happy that you were enjoying your casino experience and staying with us! Super Best Regards, Katherine
many games to play.....
Lucky50 promotion on weekends
The most stupid CP points system i've ever seen. Only from "golden star" you get 10% cash back. Until now i deposited €700 and i have 250 cp points. For "golden star" status you need 5000 cp points!! In that rate i need to deposit €14000 before i get some cashback.
Dear RS72, Thank you for taking the time to review Golden Star Casino. Collecting CP points at our casino provided for bets, not for deposits. These CP points you can exchange for real money at any level. If you would require any information on CP points Casino regulations you can find in the Bonus Policy section of the Golden Star Casino website or please kindly contact our friendly customer service team and they will guide you further. In the meantime, I wish you all the luck whilst playing on Golden Star Casino and I hope you have a great day ahead. Katherine
I joined this casino several months ago when I was looking for new Amatic casinos to play in. I liked the looks of the website, everything was easy to find. Later on they changed the design so now it’s even better. Like I said I joined this casino because of the Amatic games they had. They also have video slot games from a number of other providers like NetEnt, Endorphina, Pragmatic Play, Booming Games, Betsoft, SoftSwiss and so on. So the choice of games is big and everyone will find some game to their liking.
They also have a decent bonus offer for all new and regular players. If you decide to make a deposit and play in the casino you can redeem match deposit bonus promos on your first 3 deposits in the casino. You will get a 100% match up to $100 + 50 free spins on Aloha, Starburst, Fruit Zen or Boomanji, 75% match deposit bonus up t $100 on your second deposit and 50% match up to $100 on your third deposit in the casino. My recommendation for the free spins is to always play the Betsoft slots as they pay more than the NetEnt ones. They also have a regular weekend 50% match reload bonus with the code LUCKY50 which I used on a regular basis.
I had a few withdrawals in this casino and about a dozen deposits so far. Documents verification is almost instant so you won’t have any problems there. As far for payouts it usually takes between 12-24 hours before your winnings are paid to your e-wallet account. They also have a decent loyalty policy. I would get some freebie after 2-3 deposits but you have to wait for a manager’s approval before you receive it as the live chat operators can’t do anything. As for live chat the operators need to work a bit on their English but all in all you’ll come to an understanding. Overall, a decent casino to play in and a safe one from my experience.
I opened up an account at Golden Star Casino thru AskGambler's link. I made a Bitcoin deposit on the first day and won a little and made a withdrawal. Although the withdrawal was within their time limit of 0 to 24 hours, I talked to the Live Support and he said usually it takes about 10 minutes for Bitcoins. But apparently it took almost an hour before it was processed.
Today I made again a Bitcoin deposit and again made a little winnings but as experienced previously, the withdrawal took about 20 minutes before they processed it. Compared to BitStarz and BitCasino.io, wherein withdrawals are almost instantaneously (under 2 minutes tops), I hope this will be done as well by Golden Star considering they have a high rate here at AskGamblers. As for the games, I think it is also similar with BitStarz.
But then again I would still recommend this Casino as they are real and solid company.
Slow withdrawal on Bitcoin compared to BitStarz and BitCasino.io.
Good selection of games, efficiency customer support, fast payout! Must try at this casino.
Keep it on ^-<
Dear RUSSELFOO, I am very happy to read that you enjoyed playing with our casino and you like the game selection, support team and really fast payouts Golden Star Casino has to offer players. It is always nice to hear such positive feedback for our casino on AskGamblers.com. We wish you all the very best of luck your future enjoying Golden Star Casino. Katherine
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Account verification is very fast. I'm very quickly deposited money into the game. I didn't have to wait long to start the game. Interface is modern and user-friendly. The games load quickly, everything works well, no freezes.
The win was transferred on the my card for 10 hours, under the big impression of the work support. There are so many opportunities to make a payment. I am going to play in this casino is constantly!