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Editor’s View
Golden Star Casino offers its players a wide range of video slots and live casino games. The casino also provides crypto games to members who prefer to use this payment option. With thousands of games at their disposal, tournaments, and a chance to win the casino’s exclusive jackpots, players are guaranteed tons of fun.
Overall, the casino is user-friendly and intuitive. You can simply find your favourite titles, change the language on the website, contact the live chat support, deposit and withdraw money.
- Live chat open 24/7
- High number of payment methods available
- Different responsible gambling tools available
- Drawn-out verification process
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Golden Star Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Golden Star Casino
Golden Star Casino is an online casino with gambling licences from the government of Curacao and the Estonian Tax and Customs Board. The casino was established in 2012 as a brand of Dama N.V.
When you land on the page, you can pick your language. You must enter personal information to register, but the process is quick. Players who prefer mobile casinos can download the app directly from the website and enjoy their favourite games regardless of location.
Make sure to check the casino rating of Golden Star Casino before you start playing. We’ve created this detailed review to help you learn all about payments, games, customer service and the casino’s commitment to responsible gambling so you know what to expect before you sign in and deposit your money.
At the time of writing, the casino offers a welcome bonus of 100% up to €1,000 and 300 Free Spins. The operator has the right to change its welcome package at any time, and before you claim it, we suggest you read the bonus terms and conditions.
Enjoy top-rated slots such as Big Wild Buffalo or Sun of Egypt 3. We’re sure you’ll find something, whether it’s a drops & wins, progressive jackpot or bonus buy slot – Golden Star Casino has it all. Their selection of table games and live casino games is also admirable. Add tournaments to the mix, and you have lots to do each time you log in.
We love Golden Star Casino’s responsible gambling tools, the choice of payment methods and the customer support that’s easily accessible and responsive. Overall, Golden Star Casino is a solid hub for players, but share your review when you check it out.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Golden Star Casino
Payments are easily accessible from your side menu. On the page, you can check some basic information about payments.
Players at Golden Star Casino can choose from a multitude of payment options, including credit and debit cards and various e-wallets. The online gambling site is also a cryptocurrency casino, allowing players to deposit and withdraw Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, XRP, and Tether.
Remember that not all payment methods may be available to you, depending on the country you're from. For some options, the operator may charge a processing fee of 2.5% upon deposits or withdrawals.
Golden Star Casino withdrawals are fast, especially for e-wallets, taking no longer than an hour, with a minimum withdrawal of €25 (Neteller, Skirll); the rest of the withdrawal minimums vary depending on the withdrawal service.
The maximum withdrawal at Golden Star is capped at €5,000 per transaction. Daily and weekly limits are set to €10,000 and €20,000; on a monthly basis, you will be allowed to withdraw up to €60,000.
Naturally, the casino reserves the right to check your identity upon putting in your first withdrawal request.
Games at Golden Star Casino
Golden Star Casino has over 4,000 games at their disposal. Most of these are online slots, which are grouped in different categories. You can sort out games by providers or look for your favourite releases by typing them in the search bar.
The casino has a wide selection of table and live casino games. Whether you enjoy playing poker, baccarat, blackjack or roulette with or without a real-life dealer, you can. Evolution and Pragmatic Play Live are at the helm of the live casino game lobby and you know what that means – the choice of best live casino titles is at your fingertips.
Keep an eye on the Tournament page as the casino often organises competitions where you can win generous prizes.
Unique to Golden Star Casino is a system of in-house jackpots for players who want the best gambling experience. The casino awards a progressive jackpot to a random player. To become eligible, all you have to do is place at least €1 in bets and you might be the next winner.
Golden Star Casino’s Commitment to Responsible Gambling
Golden Star Casino introduces different features to help players who may struggle to control their spending. Within your account, you can set different limits for a day, a week or a month. These include the deposit, loss and wager limit.
There’s also a session limit that can help you keep track of the time spent gambling. When you hit the limit, you will automatically log out of your account.
The casino allows you to cool off and self-exclude. Both measures prevent you from depositing money to the casino and gambling, except that with a cooling-off limit, you can still log in and withdraw the remaining funds from your account. Self-exclusion completely prevents you from accessing the casino or receiving any promotional offers.
- +442038076569
Customer Support at Golden Star Casino
The casino has reliable customer service, which you can contact via email or live chat. In the footer, the Support button leads you to the page to send an email. However, we advise you to use the live chat available 24/7.
To activate the live chat, enter your name and email address. The chat is available in English, Russian, and German. You’ll be connected to the bot, but you can always request to be transferred to an agent.
We were able to contact the casino representatives in seconds. They were responsive and eager to help, answering all of our questions.
Complaints
Read the complaints other players have left for Golden Star Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear LUCKYMAN, Thank you for kindly leaving your feedback for Golden Star Casino. I am very happy to read the positive feedback you have left for us, and it is great to hear you feel our casino with a new look, this feedback means a lot to us. I hope you also enjoyed the winnings on Golden Star Casino. Very soon we will finish our latest updates and run a Tournament. All our players will earn Comp Points which are can be exchanged for real money, stay tuned. Yay! I wish you all the luck playing on Golden Star Casino and I hope you have a Merry Christmas and Happy New Year ahead! Katherine
+ Seems like a deacent selection of software providers, even thoug alot of them disapeered suddenly.
- Support dont speak OR understand to good English, so I had a hard time communicating with them on chat.
- Couldnt send the chat we had to myself (guess they dont want any proof). Asked for time we started chat so I could post this here, and even this I had to argue with them to provide. Chat was at 22.10 danish time, and ended 23:14. Simple questions, never a correct answer.
- Didnt receive any money deposit bonus on deposit. So went to aloha machine for free spins, and I got a error on this machine saying I was restricted. Tried startburst and the same thing happened. Now I cant even find these machines anymore, or any other for this provider. I didnt click any "I don't want to receive any Bonuses" on first deposit.
- They dont have Danish Gambling Authority License, but still allow danish players to enter.
Dear MRDKHEJ, Thank you for taking the time to review Golden Star Casino. Please accept my sincere apologies for the service you feel our customer support team provided you. I would now like to investigate this matter further for you in hope I can help you with your case. Probably mentioned restrictions occurred because of your location. Provider, in its sole discretion and from time to time may limit access to slots for players from certain countries. Anyway, I would appreciate if you would allow me to look into this matter further for you to help provide a solution. So I can locate your account with Golden Star Casino, please forward me an e-mail from your registered e-mail account to [email protected] with my name in the subject line. Once I have your email I will be able to locate your account and of course, help you further. I will also be able to view all communication you have had with our support team and provide feedback to the agents you spoke with. And as for a license. Our casino is licensed and regulated by the responsible authority of Curacao in accordance with the laws of Curacao and the Netherlands Antilles. The terms of such license do not include any prohibitions and restrictions for Danish players. We are not providing facilities for remote gambling or advertising to consumers intentionally within the territory of Denmark. Thus, the ban on entry for Danish players is the prerogative of the responsible authority of Denmark. I wish you all the luck playing on Golden Star Casino and I hope you have a Merry Christmas and Happy New Year ahead! Katherine
Good game selection, live chat and decent ratings meaning the casino seems serious.
Wont be playing there again, no mobile site and very poor game payouts, deposit lost in no time without bonus round. Bad first impression, closed account, at least that went fast. 3/10 is my rating.
Dear CAESAR2, Thank you for interest in our website and taking your time to review Golden Star Casino. I am happy to read that you feel we hold a good game selection, live chat and I hope you feel our Casino has huge potential, we appreciate your kind comments. I am then sad to read that you no longer are enjoying your gaming experience with Golden Star Casino due to our poor payouts on certain games you have played with us. We, of course, are sorry to hear you feel this way. When gambling, winnings are unfortunately never guaranteed but I do understand that at times when players have a run of bad luck they can feel that their gaming experience is no longer entertaining and enjoyable for them. We are always on the move and do our best to earn our players confidence. In the coming Christmas, it is our intention to release new designs for the website and for the integrated mobile version you will get them excited about. I look forward to hearing from you again, until such time I wish you super best week ahead! Katherine
The best Casino I ever played at.
I cant belive how fast Payouts they have 3 min after request.
10 min for kycs.
Everything there is 10/10.
So many fun Games.
They realy care for the players REALY.
The Best of The Best.
Thanks Golden Star.
Nothing i like everything there. They have everything a Top Casino should have
Dear Melorium, Many thanks for giving such great feedback about Golden Star Casino, we really appreciate that. Our ambition is to be the best online casino in the world and we cannot do that without comments we receive from our players. I can assure you that such feedbacks continue to motivate all of us to strive for creating exceptional gambling experiences for our players every day. I will keep our team informed. Have a great day and good luck, Katherine Golden Star Casino
I'm not gonna lie. In the beginning I had my doubts joining here even though the rating is a 9. Well I registered and deposited many times received welcome bonus package played cash only. I have made many good withdrawals here and I will continue playing here with big doubt. Also for bonus lovers every Friday to Sunday the casino gives 50% on the first deposit to every player. Don't forget to type the code.
Support is friendly. Verification took around an hour to be completed and withdraws via e wallet are made in 10 minutes. Perfection. I don't say that much but when I say it it's a standard. Recommended from me.
Nothing about it. A recommended casino for players to join and play.
Dear KAYENNE23, Thank you so much for the great review! We appreciate to hear that you have been having a great time in LOKI Casino. Our Team is always in the move and do best to earn our Players confidence! We are constantly updating our range of games and payment options. Your positive feedback makes us to work better and better. Keep coming back and good luck, Katherine Golden Star Casino
Golden Star Casino is quite new online casino which offer you games powered byNetEnt, Betsoft, Habanero, Mr. Slotty, SoftSwiss, iSoftBet and Amatic software providers. I came across Golden Star Casino a few weeks ago while I was looking for some new casino which offer NetEnt games.
After I opened their website I saw that they have good welcome bonus of 100% match deposit up to 200$. But before I claimed this bonus I received into my account 20 free spins on Starburst just because I registered at their casino. Well with those free spins I didn't have much luck and after some minutes I decided to make deposit there. I made a small deposit of 20€ and I got the same amount of bonus money into balance. The bonus was credited right away and I was ready to play.
I played here only NetEnt software games and I had good run on them. My balance was quite good, I raised it to around 200€ from 20€ deposit. At the end I tried a few rounds with some higher bets, but I didn't triggered any bonus or free spins feature on those games. When I finished the wagering for the bonus I had on my balance around 100€ and I decided to cash out those winnings. But first I uploaded my documents. Documents were approved within' some minutes after I uploaded them, so thumbs up for that. And some minutes later I got the winnings too.
I like their casino, I trust them. Their support agents are good, I didn't have any problems while I was playing here. I also claimed second and third deposit bonus, but I didn't complete the wager for them. I will rate this casino with 9 stars, maybe I will play here more often if I will get some decent bonus to claim.
Dear ZEROOO, We are very happy to hear that you enjoyed your experience with Golden Star Casino. We aim at development by satisfying customer needs, guarantying high and unique quality of Golden Star Casino — after all, your Happiness is our top priority. We wish you every success! Best Regards, Ramil
Good variety of games, support was fast when needed, fast verification process and payout, nice bonus. All in all everything a good casino needs. :)
Dear FAVELJ, We appreciate your comments about Golden Star and it was especially pleased to read your kind words. We can ensure you that we’ll work hard in order to keep delivering the best gambling experience. With all my heart I wish you all the best of luck! Best Regards, Ramil
Golden Star casino is one of the newest added casinos and they attracted my attention the day they got added to AskGamblers. I am always interested in exploring new casinos and I was glad to see that they accepted players from my country. But not only that, they also are powered by Netent and few other softwares so I already knew I would like their games.
I also liked the fact that they are a quite generous casino as they offer 3 welcome bonus package and the match amounts are great. For first deposit you get 200% match bonus and 50 free spins but for second deposit you get a great 150% match and third gives 50%.
When I visited their page to register, I noticed that they offered 20 free spins on Starburst slot for new members that fill in their account details. That seemed awesome, so after registration I activated my account, filled in details and contacted live support, as it was mentioned in the promotion details.
Support was very nice and told me that I have the free spins added. I managed to win little over 1€ from them and the wagering was quite friendly from a freebie as it was 50x.
After claiming and losing the no deposit bonus, I went in with a 20€ deposit and claimed the 1st deposit bonus. I had 60€ balance and 1600 wagering to meet. I had a nice session with a couple of great winnings but still didn’t manage to meet wager. The second day I came back and claimed 2nd deposit bonus. I had a longer session than before with many ups and downs but still lost. At this time I have claimed all three welcome bonuses but haven't had the luck to make any withdrawals.
Overall I think that Golden Star is a quite promising casino, they have really nice promotions and I am sure I will be visiting them soon.I have also played on their mobile casino and it was very convenient and had good game collection, so that is a plus. I have nothing bad to say about them and therefore I recommend this casino.
A wide range of games, friendly support, good bonus offer, fast payouts, I recommend.
Got my pending withdrawal and bonus for inconvenience
Previous comment:
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I dont got mail about that after I write u that u have problem whit bitcoin, and after that I play there now I lost half my pending withdrawal slot are dead after I cancel withdrawal and play. First time I request 0.95 BTChope I got something!!!
If I knowed that u have problem whit the payment I no cancel and play and lost my winings
Golden Star Casino reply:
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Please accept my apologize again to you for this inconvenient situation.
We are here to help you, and I am very sorry to hear and read that you didn't wait your withdrawal and lost half of your winnings. But please aware that we didn't hold your money. It's not in our interest.
Today is Sunday and I will try to do my best to resolve this issue as soon as possible. I would very much appreciate if you could be patient to wait a little longer until we look into your situation in a details. It can take more time that you think.
Thanks in advance and hope for your understanding!
Best,
Ramil
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The new design and functionality are great! I was shocked to see the new site. Now he looks like a very modern and makes to attract attention. New functionality is very interesting. I hope the new look will not worsen the work of your team. It is a pity that there are no tournaments. I would hope that they will very soon. Thank you for your work!
No running tournaments. Not all pages have been translated into languages.