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Golden Star Casino

Golden Star Casino
Welcome Bonus

100% up to 1500 CAD + 300 Free Spins, 1st Deposit Bonus

Bonus Code: GS100
Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 165 reviews
7.6/10
165 reviews
Complaint Response 31 complaints
1 day avg. 31 complaints

Golden Star Casino: My Expert Opinion

Golden Star Casino offers its players a wide range of video slots and live casino games. The casino also provides crypto games to members who prefer to use this payment option. With thousands of games at their disposal, tournaments, and a chance to win the casino’s exclusive jackpots, players are guaranteed tons of fun.

Overall, the casino is user-friendly and intuitive. You can simply find your favourite titles, change the language on the website, contact the live chat support, deposit and withdraw money.

What we like
  • Live chat open 24/7
  • High number of payment methods available
  • Different responsible gambling tools available
What we don’t like
  • Drawn-out verification process
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Golden Star Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2012
Licences
Estonian Tax and Customs Board, Tobique Gaming Commission
Company
Affiliate Program
Languages
German, Estonian, Arabic, English, French, Italian
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino
VIP / Loyalty Program
VIP Program
Social Platforms
Facebook, Telegram, Instagram, X, WhatsApp

General Information About Golden Star Casino

Golden Star Casino is an online casino with gambling licences from the Tobique Gaming Commission and the Estonian Tax and Customs Board, established in 2012.

When you land on the page, you can pick your language. You must enter personal information to register, but the process is quick. Players who prefer mobile casinos can download the app directly from the website and enjoy their favourite games regardless of location.

Make sure to check the casino rating of Golden Star Casino before you start playing. We’ve created this detailed review to help you learn all about payments, games, customer service and the casino’s commitment to responsible gambling so you know what to expect before you sign in and deposit your money.

Payment Information and Options at Golden Star Casino

Payments are easily accessible from your side menu. On the page, you can check some basic information about payments.

Players at Golden Star Casino can choose from a multitude of payment options, including credit and debit cards and various e-wallets. The online gambling site is also a cryptocurrency casino, allowing players to deposit and withdraw Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, XRP, and Tether.

Remember that not all payment methods may be available to you, depending on the country you're from. For some options, the operator may charge a processing fee of 2.5% upon deposits or withdrawals.

Golden Star Casino withdrawals are fast, especially for e-wallets, taking no longer than an hour, with a minimum withdrawal of €25 (Neteller, Skirll); the rest of the withdrawal minimums vary depending on the withdrawal service.

The maximum withdrawal at Golden Star is capped at €5,000 per transaction. Daily and weekly limits are set to €10,000 and €20,000; on a monthly basis, you will be allowed to withdraw up to €60,000.

Naturally, the casino reserves the right to check your identity upon putting in your first withdrawal request.

Customer Support at Golden Star Casino

The casino has reliable customer service, which you can contact via email or live chat. In the footer, the Support button leads you to the page to send an email. However, we advise you to use the live chat available 24/7.

To activate the live chat, enter your name and email address. The chat is available in English, Russian, and German. You’ll be connected to the bot, but you can always request to be transferred to an agent.

We were able to contact the casino representatives in seconds. They were responsive and eager to help, answering all of our questions.

Games at Golden Star Casino

Golden Star Casino has over 4,000 games at their disposal. Most of these are online slots, which are grouped in different categories. You can sort out games by providers or look for your favourite releases by typing them in the search bar.

The casino has a wide selection of table and live casino games. Whether you enjoy playing poker, baccarat, blackjack or roulette with or without a real-life dealer, you can. Evolution and Pragmatic Play Live are at the helm of the live casino game lobby and you know what that means – the choice of best live casino titles is at your fingertips.

Keep an eye on the Tournament page as the casino often organises competitions where you can win generous prizes.

Unique to Golden Star Casino is a system of in-house jackpots for players who want the best gambling experience. The casino awards a progressive jackpot to a random player. To become eligible, all you have to do is place at least €1 in bets and you might be the next winner.

Golden Star Casino’s Commitment to Responsible Gambling

Golden Star Casino introduces different features to help players who may struggle to control their spending. Within your account, you can set different limits for a day, a week or a month. These include the deposit, loss and wager limit.

There’s also a session limit that can help you keep track of the time spent gambling. When you hit the limit, you will automatically log out of your account.

The casino allows you to cool off and self-exclude. Both measures prevent you from depositing money to the casino and gambling, except that with a cooling-off limit, you can still log in and withdraw the remaining funds from your account. Self-exclusion completely prevents you from accessing the casino or receiving any promotional offers.

Petar Mitrovic
Written by Petar Mitrovic Content Specialist
210 Casino Reviews

Building on a decade of content creation, Petar has spent over eight years deep in the iGaming world reporting on industry news, regulatory updates, and slot mechanics. His focus lies in helping players through top-tier casino content, with an emphasis on operator reviews and high-impact landing pages.

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Golden Star Casino Bonuses

Check out other Golden Star Casino bonuses and pick the one that best suits your preferences.

Discover all bonuses
Free Spins
Up to 50 Free Spins
Minimum Deposit €30
Free Spins 50
Bonus Code: WEDSTAR
High Roller Bonus
50% up to €2000
Minimum Deposit €100
Wagering Requirements 30xb
Bonus Code: HROLLER
Welcome Bonus
100% up to €1000 + 300 Free Spins, 1st Deposit Bonus
Minimum Deposit €30
Wagering Requirements 40xb
Bonus Code: GS100
Match Deposit Bonus
75% up to €500 + 50 Free Spins, 2nd Deposit Bonus
Minimum Deposit €30
Wagering Requirements 40xb
Bonus Code: 75DEP
Match Deposit Bonus
50% up to €500, 3rd Deposit Bonus
Minimum Deposit €30
Wagering Requirements 40xb
Bonus Code: GST50
Free Spins
Up to 50 Free Spins On Wednesdays
Minimum Deposit N/A
Free Spins N/A
Bonus Code: WEDSTAR50
Reload Bonus
50% up to €1000 + 60 Free Spins Friday Reload
Minimum Deposit €40
Wagering Requirements 40xb
Bonus Code: LUCKY50

Complaints

Read the complaints other players have left for Golden Star Casino. Learn more about complaints.

Show all complaints
Refund delayed declined
Dear AskGamblers Team! I'm writing a complaint because i have troubles getting my money from Golden Star casino! I stumbled upon the website, and decided to sign up. Before signing up I have asked their live chat whether if I'm allowed to place bets from Finland , which they have confirmed therefore I've signed up. Once the deposit went through however I couldn't place any bets. I contacted their customer service via Live Chat and they were not able to resolve this issue. Next I wanted to withdraw my money however I was denied, due my profile was not verified yet. I verified it and after verification they have told me that I can't withdraw my money unless i wager 3x times the deposited amount. Therefore they've directed me to send an email to their customer service from which i've later received that due to geo-restrictions I am unable to wager my money. So at this point I couldn't withdraw my money due to the fact that I was unable to wager because of their geo-restrictions. After that the customer team asked me to provide my bank account details which I did. They've told me that the issues has been forwarded to their payment provider however they could not tell me a definitive timeline how long would it take to review my case. Furthermore I've read the casino's Terms and Conditions and I could not find a paragraph where it says players from Finland are not allowed to participate. Secondly I was mislead by their live chat as they have told me that I can place a bet from Finland, which they've admitted in their apologising email. Lastly if this is the case why am I able to open their website from Finland if they have geo-restrictions? So therefore I think it is completely unreasonable for them to hold my deposited 200 euros as I was mislead by them, furthermore I can not fulfil their wagering requirements due to geo-restrictions, so my money is stuck with them. I would like to ask Golden Star Casino to provide an immediate payback of my deposited funds as they are holding my money wrongfully. 4 days have been passed and there is still no information from them.
Status solved Resolved
€200

Golden Star Casino Complaint Stats

Resolved 27 / 27
Avg. Amount $3,125
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

Golden Star Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 18 out of 18 complaints in this category have been resolved.
This operator's average complaint duration is 6 days, while the average duration across all operators is 8 days.

Review This Casino

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Player Rating
7.6/10 ● 165 reviews

Top Reviews From Our Players

Tbh, the best way to describe this place is golden star- it's awesome. Everything is fast, the bonuses are reasonable, and cashing out is a breeze. I've been playing here for a while now and haven't run into a single issue.

Hello Allegra1992, Thank you for your fantastic review. We’re thrilled to hear you’re enjoying our bonuses, fast service, and smooth cashouts. We truly appreciate your loyalty and support! ✨ Best Regards, Golden Star Casino

user avatar

Golden Star Casino has been a really solid experience overall. The game selection is great with plenty of variety, so it never feels repetitive. One thing that stood out to me is how smooth and easy the platform is to use — everything loads quickly and is simple to navigate.

Payouts have been fairly quick in my experience, which is always a big plus. Customer support is also reliable and responsive if you run into any issues. The bonuses and free spins are a nice added touch, especially for new players getting started.

Hello Hsbl42k, Thank you for your wonderful feedback. We're delighted to hear that you enjoy our game selection, smooth platform experience, fast payouts, and responsive customer support. Your kind words about our bonuses and free spins mean a lot to us. Best Regards, Golden Star Casino

user avatar

It is the best casino and has fast payouts. It is one of my favorites and I love playing it. They are always ready to help if there is a technical problem. They are reliable.

Hello lea2000, Thank you for your kind review. We're delighted to hear that Golden Star Casino is one of your favorite places to play. It's great to know that you appreciate our fast payouts, reliable service, and the support our team provides whenever technical assistance is needed. Best Regards, Golden Star Casino

user avatar

Lots of games, all my favs, such a good variety. Great customer support! Easy to use and some good wins too. Give it a go! You won't be disappointed.

Hello Baddyll, Thank you for the great feedback — we’re glad you enjoy our game variety, support, and wins. Best regards, Golden Star casino

user avatar

I am relatively new to the online gaining community however the experience i have had so far with Golden Star have been positive. They have many games and customer service is easy and fast to connect with. Free bonuses and spins are a bonus

Hello Mamabare, Thank you for your positive review — we’re happy you’re enjoying our games, bonuses, and quick customer service. Best regards, Golden Star casino

user avatar

Lots of games. Games that other casinos don’t have. They also have a quick withdrawal. Once you have verified yourself then you are good to go. Customer service is quick to answer.

I don’t like the currency change when depositing via credit card. It’ll change when doing the authorization From Canadian to EUR. I don’t like how it changed n which woman cause more money taken out.

Hello Ericaa1217, Thank you for your feedback — we’re glad you enjoy our unique games, fast withdrawals, and responsive support, and we’ll review the currency conversion process for card deposits. Best regards, Golden Star casino

user avatar

Is a very good game you have fun with it and you have a lot of choice of games. The bonuses are also very good and I recommend it. I look forward to more bonuses and promotions

Hello Sascha_1908 , Thank you for your kind words — we’re glad you enjoy our games and bonuses, and we’ll continue to bring more promotions. Best regards, Golden Star casino

user avatar

Golden Star casino is great, there are lots of games, over 5,800 slots and over 600 live games for you to enjoy and a wide range of bonus offers and tournaments. The support is very friendly and helpful. When creating the account I encountered some misunderstandings, the live chat was prompt and clear in its answers. Top providers like NetEnt, Play’n GO, and Yggdrasil offer high-quality slots with excellent graphics and features. With VIP Levels and Benefits: Golden Star Casino’s VIP program features six levels: New Star, Bronze Star, Silver Star, Golden Star, Platinum Star, and Black Pearl where you receive perks like increased cashback, exclusive bonuses, and special promotions. The site is user-friendly but could benefit from improved search features due to the large game catalog. Golden Star Casino is optimized for mobile devices, even if on mobile the pages load a little harder, and you can wait a few seconds. Super casino I highly recommend it worth attention well made site many games from different providers there is plenty to choose from service and help just as good overall nice casino worth visiting and playing I recommend

Promo and bonus's are confusing and vague on info. This is casino is very trustworthy, and they don't offer much no deposit spins but they do offer a ton of deposit bonus on their telegram account channel.

Hello SDelport, Thank you for such a detailed and positive review — we’re glad you appreciate our wide game selection, VIP program, and support, and we’ll keep improving our promo information and search features. Best regards, Golden Star casino

user avatar

Casino with slots games and sports betting available, it has regular promotions with good deposit bonuses. All in all, they offer everything the other casinos offer, and you can also deposit and play with crypto. I did not have any problems with withdrawals; I always got my money both in cash and crypto.

I have problems with customer support, they are not very good at English sometimes and I have to try several times before we can understand each other, but all in all, I had no problems with the casino.

Hello frekvenca, Thank you for your detailed review — we’re glad to hear you appreciate our games, bonuses, and smooth withdrawals, and we’ll work on improving our support communication. Best regards, Golden Star casino

user avatar
Inactive user
10/10

It’s been good so far as expected from a dama casino. Good selection of games and the live chat is very responsive. If you want a good experience with no hassles then this is a good site to start.

As for dislikes they could do better on the free spins and also they could do better promotions as I haven’t seen that many but I haven’t been here too long either

Dear valued user, Thank you for your continued support – we appreciate every player. Best regards, Golden Star Casino

user avatar

Golden Star Casino News

Read all news about Golden Star Casino, check for updates and stay tuned for exclusive bonuses.

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