AskGamblers Quick Overview
Editor’s View
Golden Star Casino offers its players a wide range of video slots and live casino games. The casino also provides crypto games to members who prefer to use this payment option. With thousands of games at their disposal, tournaments, and a chance to win the casino’s exclusive jackpots, players are guaranteed tons of fun.
Overall, the casino is user-friendly and intuitive. You can simply find your favourite titles, change the language on the website, contact the live chat support, deposit and withdraw money.
- Live chat open 24/7
- High number of payment methods available
- Different responsible gambling tools available
- Drawn-out verification process
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Golden Star Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Golden Star Casino
Golden Star Casino is an online casino with gambling licences from the government of Curacao and the Estonian Tax and Customs Board. The casino was established in 2012 as a brand of Dama N.V.
When you land on the page, you can pick your language. You must enter personal information to register, but the process is quick. Players who prefer mobile casinos can download the app directly from the website and enjoy their favourite games regardless of location.
Make sure to check the casino rating of Golden Star Casino before you start playing. We’ve created this detailed review to help you learn all about payments, games, customer service and the casino’s commitment to responsible gambling so you know what to expect before you sign in and deposit your money.
At the time of writing, the casino offers a welcome bonus of 100% up to €1,000 and 300 Free Spins. The operator has the right to change its welcome package at any time, and before you claim it, we suggest you read the bonus terms and conditions.
Enjoy top-rated slots such as Big Wild Buffalo or Sun of Egypt 3. We’re sure you’ll find something, whether it’s a drops & wins, progressive jackpot or bonus buy slot – Golden Star Casino has it all. Their selection of table games and live casino games is also admirable. Add tournaments to the mix, and you have lots to do each time you log in.
We love Golden Star Casino’s responsible gambling tools, the choice of payment methods and the customer support that’s easily accessible and responsive. Overall, Golden Star Casino is a solid hub for players, but share your review when you check it out.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Golden Star Casino
Payments are easily accessible from your side menu. On the page, you can check some basic information about payments.
Players at Golden Star Casino can choose from a multitude of payment options, including credit and debit cards and various e-wallets. The online gambling site is also a cryptocurrency casino, allowing players to deposit and withdraw Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, XRP, and Tether.
Remember that not all payment methods may be available to you, depending on the country you're from. For some options, the operator may charge a processing fee of 2.5% upon deposits or withdrawals.
Golden Star Casino withdrawals are fast, especially for e-wallets, taking no longer than an hour, with a minimum withdrawal of €25 (Neteller, Skirll); the rest of the withdrawal minimums vary depending on the withdrawal service.
The maximum withdrawal at Golden Star is capped at €5,000 per transaction. Daily and weekly limits are set to €10,000 and €20,000; on a monthly basis, you will be allowed to withdraw up to €60,000.
Naturally, the casino reserves the right to check your identity upon putting in your first withdrawal request.
Games at Golden Star Casino
Golden Star Casino has over 4,000 games at their disposal. Most of these are online slots, which are grouped in different categories. You can sort out games by providers or look for your favourite releases by typing them in the search bar.
The casino has a wide selection of table and live casino games. Whether you enjoy playing poker, baccarat, blackjack or roulette with or without a real-life dealer, you can. Evolution and Pragmatic Play Live are at the helm of the live casino game lobby and you know what that means – the choice of best live casino titles is at your fingertips.
Keep an eye on the Tournament page as the casino often organises competitions where you can win generous prizes.
Unique to Golden Star Casino is a system of in-house jackpots for players who want the best gambling experience. The casino awards a progressive jackpot to a random player. To become eligible, all you have to do is place at least €1 in bets and you might be the next winner.
Golden Star Casino’s Commitment to Responsible Gambling
Golden Star Casino introduces different features to help players who may struggle to control their spending. Within your account, you can set different limits for a day, a week or a month. These include the deposit, loss and wager limit.
There’s also a session limit that can help you keep track of the time spent gambling. When you hit the limit, you will automatically log out of your account.
The casino allows you to cool off and self-exclude. Both measures prevent you from depositing money to the casino and gambling, except that with a cooling-off limit, you can still log in and withdraw the remaining funds from your account. Self-exclusion completely prevents you from accessing the casino or receiving any promotional offers.
- +442038076569
Customer Support at Golden Star Casino
The casino has reliable customer service, which you can contact via email or live chat. In the footer, the Support button leads you to the page to send an email. However, we advise you to use the live chat available 24/7.
To activate the live chat, enter your name and email address. The chat is available in English, Russian, and German. You’ll be connected to the bot, but you can always request to be transferred to an agent.
We were able to contact the casino representatives in seconds. They were responsive and eager to help, answering all of our questions.
Complaints
Read the complaints other players have left for Golden Star Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear JASKA00, Thank you for your feedback! We do have personal bonus system for every player if a player may need something additional from welcome offers of the website. Please, do not hesitate to contact us via e-mail so we could offer you a large variety of persona; bonuses :) Have a splendid day! Kind Regards, Goldenstar Casino Team
Good interface and a very original level up reward program
Eternal and degradating verification process. Ok it is in the T&C (of each casino, not only this one) that they can make additional procedures to verify your identity. In my case it has reached the limit. I strongly recommend players, if they decide to deposit here (I wouldn't enter in this place), to first get verified before depositing high amounts.
Dear CRAWFALL, We are sorry for the inconveniences caused within verification procedure Sometimes as per the management decision, additional documents may be requested. But we always act only strictly as per our rules We do really hope we now can ease the verification procedure for our players Have a nice day! Kind Regards, Goldenstar Casino Team
I absolutely love the grand collection of games at Golden Star Casino! There are more than 100 games and it’s always awesome to try a new one each time.
But, I would love to see a revamp of the site. TBH, the grey plain background is. . . boring!!
Dear MIA3ADAM , Thank you for your feedback! We are always trying to bring our customers variety of awesome games from different providers. Regarding the site design - we are currently working on our brand new sweet look , so we'll keep you posted ;) Have a great day! Best Regards, Goldenstar Casino Team
Great casino. Definitely one of, if not the best online casino available and being from Australia it really is a blessing to be able to play in Golden Star. I recently withdrew $6000 AUD and $1000 AUD and these transactions were pleasant, fast and easy and the money was in my bank account within 48 hours. Online support is exceptional and the VIP managers really know how to make you feel VIP (well mine anyway - Laura). Good to play in a casino that you can trust and know you'll have no hassles whilst enjoying the punt.
Struggling to have something worth writing but if i absolutely must put in a negative maybe the 50c min bet on some slots could be lower.
Dear Peter, Thank you for your kind words! We are glad we could do everything possible to make you feel comfortable playing at our casino. This helps us to move forward on the way to improve our work with our players and such a nice review only proves this once again :) Good luck in game! Best Regards, Goldenstar Casino Team
The customer support is very good. Complimentary points are awesome. Their tournaments are good. Alot of games means lots of fun. :)
Fast deposit and withdraws always been working fine. Never having any problems and been playing there now few months.
Missing few providers that I like (wms and play'n Go)
Dear NUUSKAMUIKKUNEN, Thank you for your kind words! We'll do everything possible to widen our game provider's list :) We do hope you really enjoy your time playing at our casino Good luck in game! Kind Regards, Goldenstar Casino Team
Wide variety of providers, which you can find in several online casino more reliable and more serious than the golden star.
The worst online casino. Many errors while playing on their slots machines. They set the minimum bet on all amatic slots at 0.10 x 5 = 0.50 that I find absurd.
About bonuses, all you have is the 50% reload promotion with 60 free spins divided into 20 spins per day, that you have to claim every day, on the worst and stupid slot in the history of online gambling: " Lucky Sweet " of Softswiss which is 5 lines at a value of 0.01, you can never win $1 from those free spins on this slot machine.
And after all that, while playing on any slot, I got an error window pop up "casino error" every 10 to 15 minutes, and precisely when the machine started to pay back, so I had to reload the slot again, and start losing again and again, I have taken many screenshots of those errors.
You can not play an EGT slots when you deposit with the bonus. I did not even have fun playing on every deposit I made, all my deposit did not exceed 15 or 20 minutes of playing while playing with the minimum bet. With these interdiction, the total lack of promotions, as well as the vulgarity to impose the minimum bet to play on several slot machines, I don't see why a player or myself will continue to play in this casino unless we find pleasure in losing money.
There are better casinos, no interdiction what to play or not with the bonus, many bonuses promotions, and all slot are sets to their original minimum bets.
I have never withdraw money from this casino to know the withdrawal times. But the question remains, how this casino stands on the top of askgamblers.
Dear Player, Promos stated at our website are not the only ones that players can get if you contact our awesome support team - they will provide you with all info about all possible promos/set of spins/cashbacks that you can get If you faced any technical errors - our support guys or techteam will do everything to make your game process the most comfortable here, just do not hesitate to contact the, :) Best Regards, Goldenstar Casino Team
Standard casino, like Loki and others. Reasonable variety of providers, easy to navigate, payout terrible (but it not depends on the casino, but on luck and on the providers), a typical product of the market.
It offers only the same promotion: 50% more 60 free spins (in the weekend). But the free spins are ridiculous: 60 divided in three parts of 20 in the most stupid slot of the market: Lucky Sweet of Softswiss. An "incredible" 0.01 x only 5 lines. And it is a game without free spins or bonuses. It means that the possibility to win using these free spins it is very, very, very closed to zero. Is should be much more serious NOT offer any spins at all. I am tired of fake promotions.
Dear Valdo, Thank you for your feedback! We would like to notify you, that we have personal promotion system for each player You can contact us via our e-mail to find out, what can we offer to you as a player. We do really hope we can make you feel comfortable playing at our casino Thank you for the understanding and sorry for any inconveniences caused! Best Regards, Goldenstar Casino Team
The customer support is outstanding!
Deposits in BTC are almost instant.
Huge selection of games.
No need to verify account with ID*
*Withdrawal to a bank account or credit/debit card takes a little more time without the document verification.
Dear MATRONATOR, Thank you so much for the great review! We are happy to hear that you have been having a great time at Golden Star Casino. We will continue working hard to keep the high standards of the casino. With the best wishes of Golden Star Casino. Best regards, Golden Star Casino.
God selection of games. Nice layout and user friendly.
Unfriendly chat. Have To verify several Times even do you already is verified. Long withdrawal time.
Dear LUNA33, thank you for your time and reviewing the casino! We are very sorry for any inconvinience caused while passing the verification, but the casino reserve the right to ask you to upload documents in order to avoid the fraud activity at the casino. As soon as requested documents are uploaded, withdrawals are processed. Best regards, Golden Star Casino.
Good bunch of popular games. Lot of different promotions on site
Couldn't get money out. I'm from New Zealand. Saw same problem to Canadian players
Dear Oliver, Thank you very much for the feedback! We are sorry for any inconveniences that might have appeared We are always ready to help our players with all of the questions Please, contact us via livechat or write an e-mail to our support department if you need any assistance, our crew will do everything possible to solve any problem Best Regards, GoldenStar Casino
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