AskGamblers Quick Overview
Editor’s View
Golden Star Casino offers its players a wide range of video slots and live casino games. The casino also provides crypto games to members who prefer to use this payment option. With thousands of games at their disposal, tournaments, and a chance to win the casino’s exclusive jackpots, players are guaranteed tons of fun.
Overall, the casino is user-friendly and intuitive. You can simply find your favourite titles, change the language on the website, contact the live chat support, deposit and withdraw money.
- Live chat open 24/7
- High number of payment methods available
- Different responsible gambling tools available
- Drawn-out verification process
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Golden Star Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Golden Star Casino
Golden Star Casino is an online casino with gambling licences from the government of Curacao and the Estonian Tax and Customs Board. The casino was established in 2012 as a brand of Dama N.V.
When you land on the page, you can pick your language. You must enter personal information to register, but the process is quick. Players who prefer mobile casinos can download the app directly from the website and enjoy their favourite games regardless of location.
Make sure to check the casino rating of Golden Star Casino before you start playing. We’ve created this detailed review to help you learn all about payments, games, customer service and the casino’s commitment to responsible gambling so you know what to expect before you sign in and deposit your money.
At the time of writing, the casino offers a welcome bonus of 100% up to €1,000 and 300 Free Spins. The operator has the right to change its welcome package at any time, and before you claim it, we suggest you read the bonus terms and conditions.
Enjoy top-rated slots such as Big Wild Buffalo or Sun of Egypt 3. We’re sure you’ll find something, whether it’s a drops & wins, progressive jackpot or bonus buy slot – Golden Star Casino has it all. Their selection of table games and live casino games is also admirable. Add tournaments to the mix, and you have lots to do each time you log in.
We love Golden Star Casino’s responsible gambling tools, the choice of payment methods and the customer support that’s easily accessible and responsive. Overall, Golden Star Casino is a solid hub for players, but share your review when you check it out.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Golden Star Casino
Payments are easily accessible from your side menu. On the page, you can check some basic information about payments.
Players at Golden Star Casino can choose from a multitude of payment options, including credit and debit cards and various e-wallets. The online gambling site is also a cryptocurrency casino, allowing players to deposit and withdraw Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, XRP, and Tether.
Remember that not all payment methods may be available to you, depending on the country you're from. For some options, the operator may charge a processing fee of 2.5% upon deposits or withdrawals.
Golden Star Casino withdrawals are fast, especially for e-wallets, taking no longer than an hour, with a minimum withdrawal of €25 (Neteller, Skirll); the rest of the withdrawal minimums vary depending on the withdrawal service.
The maximum withdrawal at Golden Star is capped at €5,000 per transaction. Daily and weekly limits are set to €10,000 and €20,000; on a monthly basis, you will be allowed to withdraw up to €60,000.
Naturally, the casino reserves the right to check your identity upon putting in your first withdrawal request.
Games at Golden Star Casino
Golden Star Casino has over 4,000 games at their disposal. Most of these are online slots, which are grouped in different categories. You can sort out games by providers or look for your favourite releases by typing them in the search bar.
The casino has a wide selection of table and live casino games. Whether you enjoy playing poker, baccarat, blackjack or roulette with or without a real-life dealer, you can. Evolution and Pragmatic Play Live are at the helm of the live casino game lobby and you know what that means – the choice of best live casino titles is at your fingertips.
Keep an eye on the Tournament page as the casino often organises competitions where you can win generous prizes.
Unique to Golden Star Casino is a system of in-house jackpots for players who want the best gambling experience. The casino awards a progressive jackpot to a random player. To become eligible, all you have to do is place at least €1 in bets and you might be the next winner.
Golden Star Casino’s Commitment to Responsible Gambling
Golden Star Casino introduces different features to help players who may struggle to control their spending. Within your account, you can set different limits for a day, a week or a month. These include the deposit, loss and wager limit.
There’s also a session limit that can help you keep track of the time spent gambling. When you hit the limit, you will automatically log out of your account.
The casino allows you to cool off and self-exclude. Both measures prevent you from depositing money to the casino and gambling, except that with a cooling-off limit, you can still log in and withdraw the remaining funds from your account. Self-exclusion completely prevents you from accessing the casino or receiving any promotional offers.
- +442038076569
Customer Support at Golden Star Casino
The casino has reliable customer service, which you can contact via email or live chat. In the footer, the Support button leads you to the page to send an email. However, we advise you to use the live chat available 24/7.
To activate the live chat, enter your name and email address. The chat is available in English, Russian, and German. You’ll be connected to the bot, but you can always request to be transferred to an agent.
We were able to contact the casino representatives in seconds. They were responsive and eager to help, answering all of our questions.
Complaints
Read the complaints other players have left for Golden Star Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear AMAZONIUM, It is very nice to read such review. The comfort of our players is very importanf for us. We try to do our best. We also always try to take your comments into account in order to make our casino more entertaining and accessible. Have a good day! Kind regards, Golden Star casino team
In my opinion Golden Star is a good casino. I like that there are some different types of promotions like the slot races. As well, there are plenty of deposit and withdrawal options. All transactions are free, and payout approvals are promoted to be within 24 hours.
Dear NEWMAN, Thank you for reviewing our casino. We appreciate that you like our promotions and the range of payment methods that we provide. We'll keep moving that way to satisfy the needs of our players. Wish you best of luck. Sincerely, Golden Star casino team
Good afternoon, I'm playing casinos for a few years now, at the GOLDEN STAR casino I'm new.
I want to leave my congratulations here for the golden star casino, because they are fantastic in everything: better softwares, better service and great credibility that my first deposit made gains of 1200 euros. I was asked for my statements, so I sent the documents paid me my winnings in 10 minutes, I never saw an online casino to pay with this speed, many congratulations, excellent casino.
Dear SERGIOLOUREN, Thank you for such positive feedback. We are happy that you've enjoyed playing at our casino and will do our best to provide you with even better experience in the future! Best regards, Golden Star Casino Team
Absolutely amazing customer support!
Great selection of games.
Withdrawals are fast and easy
Dear MATRONATOR, thank you for your time and reviewing Golden Star Casino! We appreciate your pointing out our positive sides. Wish you best of good luck! Best regards, Golden Star Casino Team
I love the range of games, they have most of my favorites and they load quickly
The "RELOAD" bonus was confusing. I clicked on "Get Bonus" and made a deposit assuming it would be applied automatically but it wasn't. I contacted live support for help but they said I could not get the bonus because I didn't enter the bonus code. They didn't try to help. There was no reason to click the "Get Bonus" if it does nothing. So I went back to my usually gaming site
Dear Helennan, We are deeply concerned about the fact that our support team has let you down and hope that you will contact us, so we can make up for our mistake and solve this inconvenience.
I have played on here for a couple of months and I liked it. The great diversity of games that they have is fabulous. The verification and withdrawal is very fast. The collection of slot games is excellent. I liked almost everything about Golden Star Casino, for me, it is like the Golden star that shines very bright in the sky.
I would be happy to have some new bonuses and more promotions
Dear DANIELMART, thank you for reviewing Golden Star casino! We are pleased to provide our players with fast and friendly service! Please, feel free to contact us via email [email protected] to get some nice bonus. Have a nice day! Your sincerely, Golden Star Casino Team.
Just a regular casino like many othes, nothing special.
I don’t know how you can treat costumers like this!
Today Friday I got an e-mail with a 50% bonus, 5 min after I got the mail I deposit with correct
code "LUCKY50" and no bonus showed up. Talked to the slow chat and 5 min later he told me
the management decided that the don’t give me the bonus.
How can you treat customers like this!
Very unprofessional.
Dear MIKBRINK, As per our bonus terms and conditions 1.8, If the Player has repeatedly made deposits to the Casino with the use of the Reload bonuses, and did not make deposits or bets without an active bonus in the interval between obtaining the Reload bonuses, the Casino has the right to treat this as an abuse, and can restrict or completely prohibit the Player to obtain Bonuses at the Casino at its discretion. We've taken such actions just in order to prevent potential bonus abuse. This is not a permanent one, you will be able to receive bonuses as soon as bonus/deposit ratio will be lower. We apologize for any inconveniences caused and wish you a nice week! Best Regards, Golden Star casino team.
I’ve played in this casino from 1 month. There is big variety of games. Fast verification and withdraws. I still haven’t used the support and can’t say anything about that.
Maybe the amount of bonuses. There aren’t many bonuses like FS except the loyalty program (bronze, gold etc. levels, which I haven’t reached yet).
Dear VENETKA1, thank you for your time and reviewing the casino! We appreciate your pointing out our positive sides! Regarding bonuses, please feel free to contact our support team and your account will be credited with some free spins in case it's possible. Wish you best of good luck!
Golden Stars my first casino and I adore it. The collection of slots is excellent, and most importantly, money is quickly withdrawn in case of a win. Golden Star is the standard for me. I compare different casinos with Golden Star, and I say to myself: "You have to wait the payment for two days"))) Here I get a win in three hours! But I heard that Golden Star has changed the playing platform on SoftSwiss. Is that really so?
Dear ZATRA, Thank you for your kind words! Good to know that our customers choose us when it comes to fast withdrawals and slots selection, we are trying to do our best :) Yes, we are currently working on Softswiss platform If you do have any questions or assistance - please, contact our support department Have a great day! Kind Regards, Goldenstar Casino Team
Absolutely love this casino, I've never had any issues with verification, withdrawals or deposits.
One of the best casino's I've ever played at and the only 1 I have chosen to stay with.
Love u guys xo
Only 1 thing I can say is a dislike and that is you need more variety of the softswiss games.
My 2 favourite games are there but there are so many awesome 1's that aren't such as "book of pyramids" & "Slotomon".
But other than that, GOLDEN STAR IS a 10/10 ....
Dear MEEDLEBEEDLE, Thank you for your feedback! We do have now two updated BGaming games Aztec Magic Deluxe and Platinum Lighting Deluxe. Hopefully, you'll like it, do not forget to check them out :) More new games are on their way! Have a great day! Best Regards, Goldenstar Casino Team
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For me, Its one of the best casino, where I was playing. After first playing, I received email from casino, where they said that I have VIP Premium status now, have personal manager, special offers and bonus promotions and I can ask any questions directly to manager. His name is Aleks A, and its great, because I can ask special bonus offer for me and get it instantly. Last time I was lucky and won 2777 €. It was night time, but my cash out was accepted and approved very fast (may be during 1 hour night time!) and I get money to my mastercard after couples of days (Its depends on your bank).
Also I can notice, that it was no any problems with documents verification. Everything was very fast and without any additional questions.Thanks!
No Big time gaming games at this time, but all other games providers are great at this casino.