AskGamblers Quick Overview
Editor’s View
Golden Star Casino offers its players a wide range of video slots and live casino games. The casino also provides crypto games to members who prefer to use this payment option. With thousands of games at their disposal, tournaments, and a chance to win the casino’s exclusive jackpots, players are guaranteed tons of fun.
Overall, the casino is user-friendly and intuitive. You can simply find your favourite titles, change the language on the website, contact the live chat support, deposit and withdraw money.
- Live chat open 24/7
- High number of payment methods available
- Different responsible gambling tools available
- Drawn-out verification process
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Golden Star Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Golden Star Casino
Golden Star Casino is an online casino with gambling licences from the government of Curacao and the Estonian Tax and Customs Board. The casino was established in 2012 as a brand of Dama N.V.
When you land on the page, you can pick your language. You must enter personal information to register, but the process is quick. Players who prefer mobile casinos can download the app directly from the website and enjoy their favourite games regardless of location.
Make sure to check the casino rating of Golden Star Casino before you start playing. We’ve created this detailed review to help you learn all about payments, games, customer service and the casino’s commitment to responsible gambling so you know what to expect before you sign in and deposit your money.
At the time of writing, the casino offers a welcome bonus of 100% up to €1,000 and 300 Free Spins. The operator has the right to change its welcome package at any time, and before you claim it, we suggest you read the bonus terms and conditions.
Enjoy top-rated slots such as Big Wild Buffalo or Sun of Egypt 3. We’re sure you’ll find something, whether it’s a drops & wins, progressive jackpot or bonus buy slot – Golden Star Casino has it all. Their selection of table games and live casino games is also admirable. Add tournaments to the mix, and you have lots to do each time you log in.
We love Golden Star Casino’s responsible gambling tools, the choice of payment methods and the customer support that’s easily accessible and responsive. Overall, Golden Star Casino is a solid hub for players, but share your review when you check it out.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Golden Star Casino
Payments are easily accessible from your side menu. On the page, you can check some basic information about payments.
Players at Golden Star Casino can choose from a multitude of payment options, including credit and debit cards and various e-wallets. The online gambling site is also a cryptocurrency casino, allowing players to deposit and withdraw Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, XRP, and Tether.
Remember that not all payment methods may be available to you, depending on the country you're from. For some options, the operator may charge a processing fee of 2.5% upon deposits or withdrawals.
Golden Star Casino withdrawals are fast, especially for e-wallets, taking no longer than an hour, with a minimum withdrawal of €25 (Neteller, Skirll); the rest of the withdrawal minimums vary depending on the withdrawal service.
The maximum withdrawal at Golden Star is capped at €5,000 per transaction. Daily and weekly limits are set to €10,000 and €20,000; on a monthly basis, you will be allowed to withdraw up to €60,000.
Naturally, the casino reserves the right to check your identity upon putting in your first withdrawal request.
Games at Golden Star Casino
Golden Star Casino has over 4,000 games at their disposal. Most of these are online slots, which are grouped in different categories. You can sort out games by providers or look for your favourite releases by typing them in the search bar.
The casino has a wide selection of table and live casino games. Whether you enjoy playing poker, baccarat, blackjack or roulette with or without a real-life dealer, you can. Evolution and Pragmatic Play Live are at the helm of the live casino game lobby and you know what that means – the choice of best live casino titles is at your fingertips.
Keep an eye on the Tournament page as the casino often organises competitions where you can win generous prizes.
Unique to Golden Star Casino is a system of in-house jackpots for players who want the best gambling experience. The casino awards a progressive jackpot to a random player. To become eligible, all you have to do is place at least €1 in bets and you might be the next winner.
Golden Star Casino’s Commitment to Responsible Gambling
Golden Star Casino introduces different features to help players who may struggle to control their spending. Within your account, you can set different limits for a day, a week or a month. These include the deposit, loss and wager limit.
There’s also a session limit that can help you keep track of the time spent gambling. When you hit the limit, you will automatically log out of your account.
The casino allows you to cool off and self-exclude. Both measures prevent you from depositing money to the casino and gambling, except that with a cooling-off limit, you can still log in and withdraw the remaining funds from your account. Self-exclusion completely prevents you from accessing the casino or receiving any promotional offers.
- +442038076569
Customer Support at Golden Star Casino
The casino has reliable customer service, which you can contact via email or live chat. In the footer, the Support button leads you to the page to send an email. However, we advise you to use the live chat available 24/7.
To activate the live chat, enter your name and email address. The chat is available in English, Russian, and German. You’ll be connected to the bot, but you can always request to be transferred to an agent.
We were able to contact the casino representatives in seconds. They were responsive and eager to help, answering all of our questions.
Complaints
Read the complaints other players have left for Golden Star Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear JASAMDAM1129, We are very pleased to hear that you like the selection of slots at our online casino: we constantly try to add more slots and providers to make the experience for our players even more exciting. Our support team appreciate your kind words: they work around the clock and are always ready to help you with every query ;) Thank you for your review again and we hope that you'll keep enjoying your time at our online casino. Warm regards, Golden Star Casino team
Support is amazingly helpful and fast. The cashout with the documents provided took less than 1 hour to Skrill. Huge variety of slots, lot of providers. All in all a perfect casino.
Dear DAN1KA, Thank you so much for such kind words! Special thanks from our support team. We work 24/7, every day, and always ready to help you or answer any of your questions. Congratulation on your winning and withdrawal! We try to check and approve documents and cash outs as soon as possible. Thank you for staying with us! Wish you only good luck ahead! Best regards, Golden Star Casino team
After an initial miscommunication with support that could have ended with me just walking away and never depositing again, I instead got to witness firsthand how committed the management of Golden Star is to creating and maintaining a playing environment the player is happy, comfortable and above all secure in the knowledge their bets are secure, their returns are safe and their loyalty is valued.
At first glance it may seem to be just another cookie cutter Direx site, but I find the big difference here is the daily/weekly custom promotions and the bonus/loyalty rewards on offer. It's not very often that you open your emails an find an offer for for a 75%-100% match+free spins both with reduced wagering of only 15/20%, but I have not only seen such an email from Golden Star, I've seen, used and enjoyed the playtime and profits from such generosity. The offers you receive from Golden Star actually work to encourage further play at the site, which is more than I can say for the thousands of "This Deal is Too Good To Ignore!" emails sitting unread in my spam box.
It's also nice to receive random emails letting you know that there are free spins available in your account in return for your activity on the site.
Verification/Deposits/Withdrawals are all handled promptly and without any hassles. Cashout to my Ecopayz in most cases is under 30 minutes with the occasional delay of a few (infuriating if you're impatient) hours during the overnight shift, but nothing out of the norm or worth complaining about.
Slot selection has all the typical fan favourites, is updated frequently and games run without any major lag, interrupts, resets or errors.
Can't speak much to the VIP/Loyalty system in place as I've yet to progress beyond the first level.. seems to take a fair amount of wagering to chug-chug along down the VIP path, but if the random loyalty drops and special offers at the base level are any indication, it's probably worth seeing where the tracks lead.
The only thing that seems to be missing when compared to other sites with similar offerings is a daily/weekly tournament and perhaps greater participation in/availability of network wide events.
Dear THEAVERAGEGUY, On behalf of our casino team, I would like to thank you for posting such positive feedback. We are very pleased to hear such kind words, they mean a lot to us. We are trying our best to keep every player happy and comfortable in our casino. We're glad you appreciate that. We are constantly working and developing to make Golden Star Casino even better. We will take all your suggestions into consideration as well. Thank you for staying with us! Wish you the best of luck! Best regards, Golden Star Casino Team
Won 13500 euro from 300 euro deposit, all was paid by terms and conditions, support is fast and payments after KYC. All 13500 euro was paid in time, just wish they would have higher limits. I would rate their overall service 9.5 stars.
Dear KOMEAUROS, We appreciate your kind words about Golden Star Casino, thank you for pointing out the things we are good at ;) We always do our best to provide the best experience for our players. We'll take into account your opinion on the withdrawal limits. Actually, once you reach VIP-level they can be raised, so that's a motivation to continue playing, right? :) Thanks again for the review! Warm regards, Golden Star Casino team
The Casino I think that is the best on the market share and the Manager is simply amazing and very helpful anytime.
The Manager Andreas is always available and anytime helpful, Really thank you for that. Amazing Casino
Dear GABBOT77, We would like to thank you for such kind words. It is our pleasure to hear that in your opinion, our casino is the best among the other ones. Our players are of utmost importance for the managers so that they go to great lengths to be helpful. Derive joy from your game! Warmest regards, Golden Star casino team
Really nice selection of games.
Fastest support
Fastest verification
FASTEST payout
Nothing bad to say about this casino.. everything was nice
Dear JETRO1, We appreciate such positive feedback. Thank you so much for pointing out fast finance operations and verification procedure. Our support team works for you round the clock so feel free to contact us via live chat if needed. We wish you more winnings and more joy in our casino. Kind regards, Golden Star Casino team
A basic casino with basic games
-fast verification
The games on offer were nothing great might be due to my location
Dear THETRUTHHURTS, Thank you for pointing out the fast verification process at our online casino. Concerning the games' availability, it depends on providers, so if you can't play some of the games, they might be restricted for players from your country :( But I'm sure we can offer a range of other exciting games by other providers! Kind regards, Golden Star Casino team
This casino is the best! I love slots from Endorphina and EGT!
I deposit with Ecopayz and receive any withdrawal in half an hour! That's awesome!
The KYC is fast, too!
I never used the support, because I had no problems there!
All I have to say is: "I love you GoldenStar!"
Dear Chris, Thank you so much for such a review! We'll make sure to keep up the good service. And all we have to say from the whole Golden Star Casino team: "We love you too!" :) Kind regards, Golden Star Casino team
- One of my top 3 casino to go with.
- Support it always patient and friendly.
- All of my cashout has been within 24 hours which is awesome.
- Great variety of games.
Not much to complain about except for the low withdrawal limit for BTC. I have 1.75 BTC pending so it's going to be another 1.5 month before I can start playing again with them after I have fully cashout.
Dear URESHIIKEN, Thank you for the kind words! We are happy that we are one of your preferred gaming destinations. 🙂 Unfortunately, the Bitcoin markets are not stable at the moment so we will calculate the limits for withdrawal for BTC according to the value of the Euro. Kind regards, Golden Star casino team.
No complaints about Goldstar at all for me. The staff are professional and they have all the games I want. Live dealer games could be a bit better and more of them though.
Dear TYBRAD88, Thank you for posting such a positive feedback about our online casino. We appreciate that you like our staff and games. We will consider your opinion about Live games and we'll keep moving forward to improve our customer service. Wish you best of luck. Sincerely, Golden Star casino team
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
I'm in. Best slot my favorites end support is great. Every time she helps😊Huge variety of slots, lot of providers. All in all a perfect casino.
Slot selection has all the typical fan favorites, is updated frequently and games run without any major lag