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ExclusiveBet Casino

Our Rating CasinoRank
4.8/10
CasinoRank
Player Rating 24 reviews
4.6/10
24 reviews
Complaint Response 11 complaints
3 days avg. 11 complaints

AskGamblers Quick Overview

Editor's View

With over 10,000 games in the library, ExclusiveBet Casino promises non-stop fun. Unfortunately, the fun does stop the minute you launch the KYC process or put in a withdrawal request.

What we like
  • Instant play
  • Excellent choice of games
  • 24/7 live chat
What we don’t like
  • Drawn-out KYC procedure
  • Slow withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


ExclusiveBet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.exclusivebet.com
Established
2013
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Italian, Portuguese, Spanish, French, Turkish, Swedish
Casino Type
Instant Play, Mobile, Live Casino, Sports, Crypto Casino

General Information About ExclusiveBet Casino

ExclusiveBet Casino has been around since 2013, boasting a commendable tradition, knowing that online casinos nowadays have a lifespan of several months. The Curacao-licensed ExclusiveBet also boasts a massive collection of casino games, live casino titles, e-sports, virtual sports, and an extensive range of sports events in the betting section.

The site supports multiple languages, including English, Italian, Portuguese, Spanish, French, Turkish, and Swedish. Accordingly, it allows for dozens of fiat and cryptocurrencies.

Among many casino promotions, you will also find a non-tiered loyalty program: once you accumulate 200 points, you can convert them into cash at a rate of 100 points = €1.

ExclusiveBet Casino takes all the necessary precautions to keep its players safe. One such measure is 128-bit SSL encryption, making it virtually impossible for anyone to see your personal or financial information as it travels to the ExclusiveBet servers. Additionally, your details are protected by a legally binding privacy policy.

Our casino review below reveals more information about games and providers, but we can tell you right away that all games at ExclusiveBet Casino have been proven fair by independent audits, so you don't need to worry about fairness here.

StallCation

Complaints

Read the complaints other players have left for ExclusiveBet Casino. Learn more about complaints.

Show all complaints
ExclusiveBet Casino - ExclusiveBet withdrawal delay

I researched ExclusiveBet before deciding to try the site for my sports bets. On 05-03-2025 12:11, I made an initial deposit of €100 to explore the platform and check the variety of sports markets and betting options available. Impressed by what I saw, I placed my first bet and then topped up my balance with an additional €900 on 05-03-2025 12:16.

I spent some time gambling, mainly on sports betting, and after an evening and the following morning, I noticed that my account had been restricted from placing larger bets. That was fine—I understand that gambling sites often limit winning customers, and I’ve experienced this before. In situations like this, the options are usually either to withdraw the full balance or keep it and switch to playing casino games.

I decided to withdraw my entire balance, starting with a €919.93 withdrawal on 08-03-2025 07:46, followed by another €64.88 withdrawal on 08-03-2025 15:31, bringing my balance to zero. The reason for two separate withdrawal requests was that I had pending bets that won after the first withdrawal. My second withdrawal of €64.88, that I made after the first one, got approved and paid quickly. However, my first withdrawal of €919.93 from 08-03-2025 am I still waiting on.

It has now been over nine days, and I’m still waiting for my money. This is absolutely disgraceful! Customer support keeps responding with the same copied-and-pasted template, telling me to wait, without providing any real clarification. I need answers.

Let me be clear—I am already fully KYC-verified.

This situation needs to be resolved. A reputable casino site (at least what I thought it was) should not be handling withdrawals this way.

Please help me get this sorted.

staus Resolved
€919.93
ExclusiveBet Casino - Delaying payments
Hello to all friends . It´s my time for a problem with the exclusivebet.com casino. In last 18 January i have open account in the website casino : exclusivebeteu.com . After i have read the terms and conditions for the casino games i like and i have make one deposit 10 euros and other 20 euros. In the last deposit i go play in roullete in the numbers and after 5 hours in the game i transform my 20 euros in 1700 euros with two withdraw : the first 1000 euros and the second 700 euros. i have contacted support chat and in the chat the assistent tell me for i send my documents. i have send my documents and the same is confirmed in 20 January 15hours. In the my chat conversation i have the feelling some wrong situation and i have make a question when my payment is proced . The assistent tell me 48 hours because my deposit is make with neteller. Today make 48 hours bussiness and i dont have any payments. I have send email for [email protected] and i have receveid one email at where assistent tell me my payments will be split into severals installments. today i contact again the support chat and Mavi tell me my payments is make to the end of week :) I do not believe and I'm sure they're fooling me. for you see the situtation please see my last conversation in the chat Please wait for a site operator to respond. You are now chatting with 'Mavi'. Please confirm your Email Address and Phone Number during this chat. Mavi: Hello, thank you for contacting us. How can I help you? redtugaPT: hi redtugaPT: my name is < name removed > and one more time i need you tell me when i receveid my withdraw pending. it´s possible? Mavi: Kindly hold while I look into your query. redtugaPT: ok thanks Mavi redtugaPT: today 15 hours make a 48 hours business after my verification account Mavi: I'll ask the accounting department redtugaPT: Thanks redtugaPT: i wait please Mavi: my colleague said the cashins should be paid by the end of this week redtugaPT: Mavin i have make a deposit for neteller and in yout t&c tell 48 hours... Mavi: I know, unfortunately we have a long list of payments to make, especially because it is the end of the month redtugaPT: if exclusivebet not want pay me not problem ... i go expose this situation in my forum and for my 600.000 folowers in twitch and youtube. it´s unbelieble this situation... i play in all casinos and is the first time i have this problem... Mavi: therefore there are some delays Mavi: we apologise for the inconvenience redtugaPT: i have see in google other people with the same problem with exclusivebet redtugaPT: :( redtugaPT: my final question is ? it´s possible you today pay me some value ? partil payments ? or no ? Mavi: I am sorry but I do not manage payments and my colleague from the accounting department said this will be done by the end of the week Mavi: I do not have more precise information I'm afraid Mavi: however, I advise you to come back in chat on Friday if you still haven't received the moneyt redtugaPT: i dont contact more redtugaPT: i want my money today not friday.. But ok ... i go make my procediments today and expose this situation for the PAB and go make a publication in askgamblers for this situation... One casino dont have money for make payments ? is he first time i know this situation... Please see this : "Mavi: I know, unfortunately we have a long list of payments to make, especially because it is the end of the month " It´s unreal ... I have try use last assistent tell me ( partial payments ) but not acepted for the exclusivebet.com In atach i have send all my information for the case with number of my deposit´s and my withdraws. For the last if someone have a contact of organization with lawyers for the casino with licence in corazon please contact me ... I´m very interesting for Take this far .... it´s a really a problem with this casino ... :(
staus Unresolved
€1702
ExclusiveBet Casino - Stalling withdrawal
Hello Askgamblers. I need some help here. I made a deposit of 2500NOK and won 18.000NOK without any bonus. I asked for an withdraw and they needed documens, I gave them all of them. Then I asked how long my withdraw would take, they said 2 days after verify of documents. Ok, I played at the casino 01/05/2016 and still havent seen any single dime at my account. I have been on livechat several times and they are telling me that they had problems with Neteller. I talked to neteller about this, and there was no issue there. After I told livechat that, they said that I needed to withdraw to my bank account even though I deposited with neteller. So I did not accept that and was told that my withdrawal was proseed may 19th and 26th may, And they did not hold up on their deal, so I got an new date, and then same problem like the first time. Here is a log from my mail regarding this. Dear XXXXX, Thank you for your last email. I would like to apologise as there has been a delay in the payments and this is why yours has not been processed. I can confirm that your withdrawal request will be paid in 2 parts due to the delay. The first installment will be paid on the 19th of May and the second one on the 26th of May. Should you require an further information, please do not hesitate to contact us again. Regards, Lina Accounts department ExclusiveBet And this is the same everytime I contact them. So I really need some help here. If someone needs some more documentation, then just ask, I have several chatlogs and e-mails with the casino. To other ppl out there. DO NOT PLAY AT THIS CASINO!!! Just take a look at the other casino complaints on this casino. all of them is about the same problem. Thanks.
staus Resolved
kr18000
ExclusiveBet Casino -Confiscation of winnings?!

Hello first of all i am very happy that i am member to your site and wish you can help me with my problem.

Lets take the things from the beginning.

On 19 October i made my registration to Exclusive Bet casino with username Bul3Adr4.

I make a deposit 150 euro via method Neteller.I played Blackjack 2 bets each 75 euro
and i lost.

After that i claim the welcome bonus via chat.I receive the bonus another 150 euro and
continue to play in slot games and specific Andre the Giant with 12,5 euro each bet per spin.

After i made about 600 spins my winnings was ended 3656 euro.I finished the wagering and request for a withdrawal via Neteller the amount 2300 euro.

On 22 October they send me a email asking documents verification.I reply them and
send that documents my ID and a utility bill.

The documents has been verified as they told me via chat on 25 October and it takes
3-10 business days to receive the money.

On 29 October i try again and speak on live chat about the withdrawal because they
return back the cash out.They told me that must be made some more verification and
inform me via email for an update.

Next on 01 November i sen them email to ask if i can request for a new withdrawal,i dont get any answer from them.

Next day on 02 November i spoke live chat they told me that verify is done and i can ask
for a new cash out.I made a new one again 2300 euro via Neteller.

I waiting for 5 days and 07 November i spoke again on chat about the pending withdrawal and they told me to wait for an update.

I spoke again and last time on 11 November when i login to my account and noticed that my balance was zero.They told me that my account has similarity with other accounts and for this reason the money i have deposit have been sent back to my Neteller account the amount 150 euro.And the winnings from that deposit has been cancelled.

This is all the details i have until now and i asking for your help please to find a solution in that issue.

Thank you.
George.

staus Unresolved
0

Complaint Statistics

Resolved 6
Avg. Amount $ 557
Avg. Complaint Duration 12 days
Avg. Response Time 3 days

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Player rating
4.6/10 24 reviews

Top reviews from our players

ExclusiveBet casino I tried becouse no deposit offer :). Maybe month ago I saw on your site that offer and I said “why not” . Because I love NetEnt casinos. So first I must to tell you that I accidentally put my no deposit bonus (10e) on red on roulette and won :) but soon I was without any money on my balance and I decided to deposit some money.

They have a lot of deposit option but I use the most popular Skrill. So I didn’t had any problem with deposit ( of course problems usually come after when you withdraw money :P ). Also first I do in case if I want to play on casino seriously, is that I send them my document and first verify my account (without their request) and than I play and withdraw money without problems. So I send them my document and they receive it and approve my account. So when technicalities were done I start to play :)

On their casino you can find a games from Netent, Microgaming, Betsoft built I prefer Net ent. There are some of great video slots and I just love play it because they are so interesting. You can wach all interesting characters and animation playing on your screen while collecting some serious money, but of course I didn’t collect any money I just lost everything :) but that is not matter for this review.

The most important thing is that they have I lot of great games and you can find some great fun here. Also costumer support is cool and they respond to my request for my document very quick and I don’t have any complaint for them neither. So when I make some money here and withdraw I will tell you how they do that, but until that is happened I can opnly say that this is one cool and fun casino, and they look like a casino that is worth of play.

I never heard before from them but when I’m searched at the no deposit section I found they give 10 euro for new players to try their casino without deposit.
So I decided I register to them because they seems like harry casino. They had a large scale of slots from lot of casino software. Like Netent, Microgaming, Betsoft, and some kind of other slots.

So I register to them via their home page and it was simply and fast. After I registered I didn’t get the no deposit bonus instantly but when I’m started a slot my money was on my balance.
The 10 euro had some wagering requirements (this promotion is not valid anymore) so I picked the Dead or alive slot because I’m a big NetEnt fan so I wanted to try this section first.

I played 0,18 cent / spin but I only won some small money so when I’m reached the 7 euro I decided to went to the flowers machine. This slot minimum bet is 0,3 euro / spin so I didn’t had a lot of spin but I gave a shot to that. I started to play and I was amazed, I won the free spins from my third spin.
I get 10 free spins with 3 x multiplier, I won from massive 40 euro from that bonus game so I decided pick another slot with higher bets. I tried the Girls with guns slot because I never tried it before.

I played 1,2 euro per bet because I wanted to hit some big, but like many other times my balance is running down and I stopped when I reached the 10 euro. I went to the Gonzo quest with minimum bet but the luck not was in my side and lost my money.

I like the no deposit bonuses because if I lost my balance is not cut my bank account : )
I don’t think I deposit here but never say never : )
Thank you!

Inactive user

ExclusiveBet Casino, a really new casino that provided me with 10 pounds ($13 in Canadian Dollars) no deposit thanks to AskGamblers for their generosity.

As a new player, before I can use the no deposit bonus I had to fill in that simple registration form and contact live help to enable this free $13. Just before 5:00 EST or 4:53pm I continued to wait for a live operator to issue me the bonus. With a lot of patience in mind I kept seeing a message saying "All operators are currently assisting others.....". This appeared twelve times before an actual operator would assist me. Maybe I was in an hour where they weren't really available or maybe they really are helping others or maybe the volume of assistance is much higher than usual. When it became 5:10pm EST I finally got the assistance I needed. I did not ask as to why they were taking too not only because I utilized my time doing something else (Facebook, hotmail) during the wait.

When the $13 became my own I can finally spent it on games I know and trust. Microgaming and NetEnt. Surely I mixed my balance towards these well known brands to come across a variety of wins. I started with Jack Hammer 2 (can't get enough of those sticky wins) for the smallest bet of $0.50 because $13 is way to small to bet big with then Elements for a Level 3 bet of $0.60 where I saw 2 Earth Storm features, then Twisted Circus (those ticket scatters were a pain in the **s for giving me only two every time) swinging for $0.60 a spin where I gained entry into the bonus round.
My balance grew to $56.09 after about an hour and a half playing on these three. When my eyes were starting to dry up I went for a 30 minute break with eye drops to aid me with my focus on my computer. Once I came back a brief meteor shower broke loose to try to strike me where ever I went (in other words my balance was slowing being drained). This only lasted about 10 minutes but with $56.09 it now went down to $34.22 but not everything entirely went sour. With the aftermath of the meteor shower I recovered playing Demolition squad for $0.80 (Level 2) and came up a little over $15 for $52.32.
Unfortunately no Free Spins came out during my play on Demolition squad. I then tried my luck out playing the newest additions Great Czar (new to me) and Piggy Fortunes. This video slot bestowed me with it's Imperial Crown bonus in a few spins on $0.60 bets. There were eight different options for Free Spins to choose from. 30 at 1 x, 15 at 2 x, 10 at 3 x, 6 at 5 x, 5 at 6 x, 3 at 10 x, 2 at 15 x or 1 at 30 x. I was feeling moderately lucky but not extremely lucky enough to choose 1 Free Spin at 30 x (wow the leap of faith, too ridiculous for me) so I decided to take up the 3 Free Spins at 10 x. In conclusion on the Free Spins I got $16 + $3 from the 3 scatters earlier. $68.32 was now my total. After this feature I went on to Piggy Fortunes. Piggy Fortunes had the style similar to Octopays but without the Way wins ability (no paylines, left to right wins). For 20 minutes on a $1 bet I was liking the style of this 25 paylines video slot.

The tune for when a win shows up, how Microgaming made the classic kid's story come alive as a video slot for adults and how the feature became well under way. The feature is like the Xmen feature on the Playtech casino where unlimited spins come into play until Magneto shows up in the 3rd Reel turning unlimited spins to 8 Spins in Villain mode but in this case Free Spins keep going until the Bad wolf blows all the houses down. Every house he blows down lowers my chances of ending the feature, however the wins become multiplied after as compensation. What I found to not make sense is...how does the Bad wolf blow down a house of bricks in this video slot? In the story he can only blow down the first two houses but here I guess anything goes lol. A nice $45.60 blew towards me after the destruction of the 3 houses. But seriously though a wolf blowing away a brick house!? Okay maybe with a wrecking ball, a bulldozer, a drill or something bigger than his breath would do. Sorry, I just find that hard to believe even if it's just make belief. With $106.92 I decided to make it rest until the moment is right for me to withdraw at least $200 or more. But just in case...I went on to process a deposit just to make sure if support wanted one prior to making a withdrawal. It will take away any obstacles standing in my way (if this becomes one). Now as with a second future deposit I may come back after this withdrawal but it is my opinion to not continue because to me once a win or a big win pays out, making a deposit would just make wins bounce back to them.

Who knows, maybe they will not let me win anymore than my first win. This is solely my personal opinion. An excellent yet a new casino that brought me into a good mood! For now it is an 7 out of 10! But if my withdrawal is successful in less time than expected 7 becomes a 9.5 regardless in the delay with support!

ExclusiveBet Casino is a brand new casino as far as I am aware. I had never heard of it before yesterday when I seen it here onAsk Gamblers. I am always keen to take a look at new casinos, I was over the moon when I saw what slots they had!! They have a few different softwares to choose from including Microgaming, Bet soft and Play 'N' Go and NetEnt. Now, the Play 'N' Go games aren't that popular at the moment, it's hard to find a casino worth depositing at with this software but I reckon this is the casino of the future.I reckon they will storm ahead In a year or two. There are hundreds of good slots to choose from, I can guarantee you there will be a slot here to suit every type of gamer.

I had a look at their promotions page and they offer all new customers at their casino a 100% deposit match. Happy days, the only slight negative is the wagering is a little on the high side at forty times the bonus and deposit. I went ahead and registered and was definitely going to deposit here, however, on completion of my registration a message came up saying my account had to be reviewed and approved by the casino manager before I could use it? How weird, I've never seen that before, and also a bit disappointing as I wanted to play here straight away. I didn't get any kind of email from them, and about 4 hours later I sent an email to them asking when it would be active but still no reply. By chance I thought I would try and reset my password and see if it accepted my login details I registered, it did and it sent me an email with a link to reset my password. I clicked it, changed my password on the site and abra cadabra I was logged in, looks like my account had already been activated. It was only then I realised they had Live Help lol.

I checked with them to make sure I was eligible for the promotion before depositing and they told me I was but I would have to claim the bonus from Live Help as they had an error on the site with the bonus code. They stayed in the chat session for me while I made my deposit by Moneybookers and then they credited the bonus straight to my account.

I didn't know where to start there were so many to chose from but whatever I was doing I was doing it wrong because in no time at all my balance had gone down to £15 from my starting bankroll of £40. I logged out for an hour or two and when I went back to play the rest of my money this is when the magic began. My luck just got better and better and better. I think my most profitable spin was on the slot 'Riches of ra'. It is a 15 line slot with a minimum bet per line of 0.01p. Because I was doing so well I was playing at 5p a line so 75p a spin and I landed the free spins, which is stacked wilds on the 1st and last reel. I couldn't believe it...the win I had for the matching symbols on reels 2,3&4 just kept going up and up and up and I won £250!!! And the free spins hadn't even started yet. In total I won £369, now that's what I call a free spin round. From here on I was staking like a £1 a spin wherever I played and my balance stayed around the £360 mark. Before I knew it I had met my wagering and was free to make a withdrawal.

I have just made the withdrawal for £350 to my Moneybookers. I expect I will have to send verification documents but no email from them yet. I will update you as soon as I have my winnings.

This is a great casino definitely one of the best newest casinos I have played in a long time!
Try it out.

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