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Europa Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 36 Reviews
4.9/10
36 Reviews
Complaint Response 4 Complaints
7 days avg. 4 Complaints
What we like
  • $2,400 Welcome Bonus
  • 100+ casino games
  • Available bonuses on every deposit
  • Decade of experience
What we don’t like
  • No US players
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Europa Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.europacasino.com
Established
2004
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, German, Portuguese, Spanish, French, Russian, Thai, Greek, Arabic, Japanese
Casino Type
Instant Play, Mobile

Casino Europa took the Internet by storm at the turn of the century, launching as a premier online casino that has continued its exceptional grow for the last decade. New members will enjoy a casino bonus, plus weekly and monthly bonuses. Powered by PlayTech, members will find a solid game variety and appealing graphics all rolled up into a stellar casino software platform that is available for Download or instant play Flash.

Software

As a Playtech casino, a leading casino software developer, Casino Europa provides a well-rounded gaming experience complete with more than 100 games to choose from. Available as a download or for instant play in the Flash casino, members wonít find too much difference between the two platforms. The online casino is very stable, extremely fast and has fun, realistic graphics to further electrify the atmosphere of the online casino.

Games

Casino Europa has a comprehensive selection of online casino games, available for free or real-money play. Categories include table games, card games, online slots, video poker, arcades and asian Games. Players can also participate in a few live dealer games, including blackjack and roulette. A large assortment of Progressive Jackpots, 17 in all, can be found in multiple gaming categories - mostly slots - worth millions in cash waiting to be released.

Promotions

If a year's worth of valuable bonuses, worth $200 each month, wasn't enough to whet your appetite; Casino Europa has a valuable list of promotions to go along with it. Preferred payment methods earn up to 15% in matching bonuses on each and every deposit, paid on top of any other eligible bonus offers.

Earning comp points is the best way to keep your bankroll padded at Casino Europa. Not only do comp points convert to real cash in the online casino, they determine your VIP status as well. As a VIP member of Casino Europaís, players can receive special bonus offer, take advantage of exclusive offers and receive other perks like VIP treatment.

StallCation

Complaints

Read the complaints other players have left for Europa Casino. Learn more about complaints.

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Europa Casino - Email verification not working, support giving me the runaround
I won just over $1,400 The casino and its stuff refuses to verify my email. The links that they are sending me at withdrawal attempts are faulty. After contacting support i was guided through loops and hoops and I was promised a resolution or follow up within 24-48 hours. I also sent them screenshots from my email to which I was getting the confirmation links. so they know its mine on the 29th of December of last year. After numerous attempts of me trying to resolve their issue nothing happened. I have contacted them many times since my initial attempt to withdraw my money, but support got more obnoxious, rude and unhelpful. They avoided questions and lied to me. The Casino is trying to cheat me out of my money. and when asked if this was the case, they couldn't even deny their attempt. Short example of conversations I have been having with them: War4ever: Hello, I have contacted support earlier regading a failed email verification I was promissed that the issue will be fixed or I will have a follow up. I have not recieved anything again. Im asking that you process my verification manually War4ever: i gave anough time to fix the casino issue Stanley: Hi Serguei. This is Stanley War4ever: hi Stanley: Allow me to contact our back office team for 3 up to 5 minutes to check your account. War4ever: ok Stanley: Upon checking Stanley: I can see that our back office team already updated your account regarding your age verification Stanley: And I can see that you received an email, to confirm your email address Stanley: From this link http://www.europacasino.com/verify_email?username=War4ever&token=&source=email Stanley: Should you have any issues in mind, please don't hesitate to contact Online Support as we are available 24/7 online. War4ever: ? what about it? I can not make a withdrawal as the email verification keeps failing. I contacted support numerous times regarding this..... And sent screenshots etc.... this issue is been discussed and not fixed, please refer to my earlier conversations War4ever: ??????????? War4ever: the link doesnt work!!!!!!!!!!!!!! War4ever: "Something went wrong. Please try again later" War4ever: its been weeks! how much longer I will be given a run around? War4ever: the link is broken Stanley: Hi again Serguei. This is Stanley Stanley: I see. Give me 3 minutes War4ever: if casino cannot provide a working link authorise my withdrawals or verification manually War4ever: i have sent screenshots weeks ago from the email adress im getting the link in. so obviously its my email Stanley: Upon checking your account further. Stanley: Allow me to do a follow up with your email verification. War4ever: what do you mean? Stanley: This was already escalated with your back office team, what I will do is to make a follow up and we will update you as soon as possible. Stanley: Please feel free to contact Online Support if you need any help. We are always here to assist you in every possible way we can. War4ever: no! this is no good! i keep on getting false links, lies and run around. I was told this many times already. War4ever: Yes this was escalated and i was told 48 hours, its been longer. War4ever: I want this to be resoved now as this I was told War4ever: WE are not done Stanley, you have to provide me with answeres as i was prommised by the casino earlier Megan: Hi Serguei! Megan here from Online Support. War4ever: please read my earlier conversations Megan: What do you mean? Can you be more specific? War4ever: Stanley keeps on dropping my chat without any answeres that he must provide War4ever: i was talking to Stanley War4ever: he is not responding to the issue that im having for weeks now Megan: I apologize for that but upon checking Stanley did checked your account and responded to your query. Megan: Your concern has been forwarded to the Relevant department and we are still waiting for an update from them as well. Megan: We will surely informed you right away of any update as soon as we received it. War4ever: no, I was told the same thing over and over, nothing got resolved. I was told that i will have answeres week ago, the last time i got fed lies again on Jan 2nd. Now Stanley decided to let me know that nothing ws done again. nothing of value or an attempt War4ever: to fix the problem War4ever: if your back office doesnt respond or exhist its not my fault that the email link doesnt work. I am asking to verify it manually or over ride it. War4ever: all im trying to do is to withdraw the money War4ever: my money Megan: As much as I want to verify your account I won't be able. War4ever: so who can? Megan: It is only the Relevant department that has authority to verify the account that is why we are waiting for their response. War4ever: the account is verified! i sent the screen shots that i was asked from the email that im getting non working links. there was no response for weeks War4ever: how do i contact your relevant department as it seems not complying with support tem queries? Megan: They do not handle players directly. War4ever: yes I already was tolt that we are waiting for responce many times... Megan: Stanley already did a follow up on your concern. Megan: Kindly wait for an email update within the next 24-48hours. War4ever: i have been told that every time... so far I got only mislead. something needs to be done now. Megan: Sorry but I cannot verify your account. Megan: Please wait for an email update. War4ever: then put me in touch with someone who can. Its unethical to tell customers that things will be done and they are not, while againg posponing the issue War4ever: i have been waiting for the email update for very long time now War4ever: i have not recieved any follow up War4ever: now is a good time to contact them directly Megan: We apologize but your patience and understanding on this matter is very much appreciated. Megan: We only send them email and Stanley already send a follow up. Megan: After that we just wait for their respond. Megan: Would there be anything else I can assist you for now? War4ever: how is it apreciated? am I gonne get compensated for it? I been given a run around for weeks now, Stanley just cuts chat without a resolve. Now im being told that i need to wait 24-48 hours more after Mohammed told me to wait another 24-48h on Jan 2nd. War4ever: I have been fed lies, and you telling me that my pacience is apreciated. Is the Casino intends to compensate me for my stress and agony and time wasted? War4ever: ? Megan: Sorry that you feel that way but we really can't verify your account now and we just wait for the Relevant department. Megan: Anything else I can assist you with? Megan: Just contact Online Support in case you need assistance. See you! War4ever: Why are you sorry? You told me that my pacience was apreciated, but my follow up question was ignored again. am i gonna be compensated for this anarchy caused by the Europa casino? War4ever: When will your issue be fixed? Megan: Please wait for an email respond. War4ever: for how long? War4ever: i was told that already many times. I need straight answeres! dates, times Megan: Please wait for an email respond within the next 24-48hours. War4ever: what happened with the previous many responses I was suppoed to get in the past weeks? Megan: We didn't receive update from the Relevant department yet so we have no information. War4ever: so what you telling me its gonna go for ever? War4ever: this is not a sufficient answer. i was aked to wait 24-48h. which i did many times, now is a good time not just push the customer away, but actually fix tthe issue War4ever: where is a guaranty that it wont be just another intentional attempt to misslead me? War4ever: yet agai Megan: Sorry but that is all we can say now as we have no update yet. Megan: Stanley already made a follow up so please wait for an update. War4ever: yes so apparentluy did Mohammed and others before him... Megan: That is all I can say for now. War4ever: thats all been told so far... War4ever: is this an intentional attemt to avoid to pay the customer? War4ever: because it has been a perpetual run around Megan: Please wait for an email update. War4ever: I was, and I still am, why my questions are still being ignored? War4ever: or I will be getting an answer to that via email also? Megan: Sorry but there is no information yet. War4ever: War4ever: is this an intentional attemt to avoid to pay the customer? War4ever: because it has been a perpetual run around no information on that? Megan: Please wait for an email update. War4ever: i am War4ever: when will I be getting one? Megan: Please wait for an email update within the next 24-48hours. War4ever: what if doesnt come like every other time i was told to wait and prommised something with in 24-48h? Megan: There is a follow up send so please wait for an update. War4ever: i was and I am. Im asking if this is just like every other time what do you sugest I should do? Megan: Nothing to do right now but to wait. Megan: Until we received an update there is nothing we can do either. War4ever: can you tell me how many other costomers are waiting to resolve the issues that casino is having? Megan: I do not have the numbers. War4ever: just trying to understand why it takes so long for "back department " to respond to my concern Megan: We do not have an authority over them we just wait for their respond. Megan: Please wait for an email update. Megan: I have to go now. Just contact Online Support in case you need assistance. See you! War4ever: whom do I contact who has an authority over them. they are obviously do not care for the casinos brand This is one of many, many, many, "wait for 24-48 hours" I dont understand why they kept accepting my deposits without any need for email confirmation at registration (which I did by sending them screenshots they have requested even after their system failed), but to excuse themselves to avoid a payout and to cheat the client out of money they won fair and square... When I signed up, I signed up with Europa Casino, I did not read anywhere in their terms and conditions that I will be responsible for their back department or what ever departments faults. However there is a processing time for withdrawals and I complied with all their requests, but in return only been mislead and lied to, causing suffering.
staus Unresolved
$1413
Europa Casino - Misleading loyalty program
On the 20th of jan i reveived and email from europa casnio saying your 1 step away from becoming a bronze vip and a list of extras that came with being a vip. After talking to live chat i depoisted $55 and become a bronzevip . I received all the benefits promised in the email . 1 being faster withdrawals (attached below ) we.ll i thought i did . On the 1st of feb i had some luck and won some credits so i thought i would withdraw.. i spoke to live chat khesha who informed me netteller was the fastest 24hrs . So i did the withdraw and then i reveived and email saying withdrawals are 4 days pending .. i immediately went back to live chat and asked for khesha .. I spoke to braylon.. i had to copy the chat cause he wouldnt email it to me .. browny66: Hi Braylon_VIP: Hi , Braylon here. Braylon_VIP: How may I help? browny66: Braylon is kesha available Braylon_VIP: I am the one available at the moment Braylon_VIP: She'll be back in about 1 hour browny66: Ok then .. wats the standard withdrawal process at this casnio Braylon_VIP: We do have pending period of 4 days browny66: Everytime u do a withdrawal u havd to wait 4 days browny66: ??? browny66: U still there Braylon_VIP: After the 4 days, your withdrawal should be processed browny66: Ok so this is standard for everyone Braylon_VIP: That is right browny66: Ok so why does the email i received say become a bronze vip and receive added benifits. .. 1 being faster withdrawals Braylon_VIP: Being in Bronze Vip is the first step of having the chance to get your withdrawal be faster Braylon_VIP: As your VIP level goes up, You can get your withdrawal be processed faster browny66: Ok so standard is 4 days wats bronze vip ??? Braylon_VIP: as for bronze, still 4 days but you just need to pass silver and when you get up to Gold, It'll be down to 3 days browny66: Lol .. are u serious .. 3 day is gold. . browny66: Do u know that casnios pay out instantly no matter wat your rank these days browny66: Do yous have a vip manger Braylon_VIP: I am the VIP Manager at the moment, Andrew browny66: Ok we.ll your just saud your standard withdrawals is 4 days ... i have an email promising if i depoist and become a bronze vip i will receive faster withdrawals .. browny66: But now your saying no its 4 days browny66: So is the email a lie Braylon_VIP: NO Braylon_VIP: As I have mentioned, Being in Bronze Vip is the first step of having the chance to get your withdrawal be faster browny66: Lol .. do u need the email sent to you to read ... Braylon_VIP: I have the copy of that browny66: It DOES NOT SAY depoist nowfor your chance to receive faster withdrawals Braylon_VIP: Ok great browny66: Ok great ???? browny66: Ok we.ll its obvious the casnio sends out emails then.doesnt honour wats said in the email .. so im going to send and email off to the gambling commission and get there advice on the is email and situtation browny66: Can u email this chat to me to please Braylon_VIP: You can copy in the chat and paste it in your notes to have a copy of this chat browny66: U cant email it to me ???? Now the email clearly states that becoming a bronze vip gives me faster and higher withdrawals.. but braylon continues to say no 4 days .. if the casnio is going to say standard withdrawals are 4 days , thrn dont send me and email saying depoist now and we.ll give u faster withdrawals when clearly they were never going to .. I just want my withdrawal faster then standatd like promised . Once its done i.ll be closing the account and i recommend all players stay away Andrew
staus Unresolved

Complaint Statistics

Avg. Amount $ 366
Avg. Complaint Duration 8 days
Avg. Response Time 7 days

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Player rating
4.9/10 36 reviews

Top reviews from our players

Hi everyone! First, before I start on my review of Europa Casino, I had read the earlier reviews below and I was rather alarmed at some of the comments made. Yes, some good points had been put forward regarding reviewers' random ratings for the casino, which I doubt would influence AskGamblers rating anyway, but I am in disagreement with some of the other mentioned aspects. Anyway, I am not here to argue about someone's personal opinion of the casino, or about distrusting any reviewer's credibility either. I am a Playtech software fan, a die-hard one, fanatic even, and all my Playtech reviews here at AskGamblers are based on years of playing at the various Playtech casinos. If that doesn't add up for a solid and trustworthy review, then I honestly don't know what would. ;)

I didn't come across Europa Casino by chance, or by the lure of its no-deposit bonus. I was regularly playing at two of their sister casinos and I was then introduced to Europa casino, with a better incentive...a $20 no-deposit bonus, a 100% first deposit bonus plus an additional $20 free! That's equivalent to a 200% first deposit bonus. I accepted the offer, signed up at Europa and played my usual 3 favourite slot games, one at a time of course. A standard practice I do at all Playtech casinos. Familiarity of any game I want to play has always been important for me, as much as having good luck itself, because it keeps the anticipation in control, without losing self-control...for most of the time anyway! ;)

My first win at Europa Casino didn't come easily. It took many deposits and numerous disappointing moments. Wins that could have been made if not for the 25 times wagering requirements. Credits that simply drained away as the wagering balance decreased. But I guess every gambler has had a taste of this, at one time or another, and knows how frustrating it could be! Still, even by the worst law of averages, a win must come sooner or later. It did for me. And quite a good one too...a $700 win for a $20 deposit! Incredibly enough, a second win came not very long after the first...a $500 win for another $20 deposit! With that $1200 win, I almost drew even with the casino's bank. A marvelous achievement after a long dry spell of fruitless deposits. In fact, my record shows that my deficit at Europa Casino is a mere -$7!!! Yes, that close to breaking the bank, so to speak! Hehehe. The withdrawals? No problems at all. My documents were sent, acknowledged and approved in 2 days. The payment came in 2 or 3 days later.

I have not been playing so regularly at Europa Casino since, not for any bad reason, but merely because I was, and still am, having a wonderful time at a few other Playtech Casinos! If you had read my reviews, you'd know exactly which casinos I am referring to, hehehe. I never had any complaints on Europa, even after all these years, but I do wish they would start offering much bigger deposit bonuses, like my top favourite casino is doing! :)

Afi

Europa casino is powered by Playtech, and i decide to join because I have no any nice bonus offers from Playtech casinos in which I already played. So I just found Europa casino, saw that they giving 100% welcome offer, think to my self why not, and download casino.

Live support confirm that everything ok, I am usually speak with live chat right after registration, asking about bonuses, probably I have account in this casino in past, who know, better spent 5 minutes then have your account locked in future, I think I am right with it.

I made deposit of 40$ to play with 80$ and of course this is nice boost, but after some nice offers what was made for me from winner casinos and william hill casinos, this offer seems to be a bit low. But anyway, deposit done, bonus accepted, and I have nothing to do then just playing. I decide to give a shot to jackpot slots, and primarly set a target on marvel slots. I like that all marvel slots on playtech have jackpots, it can be triggered on any bet, but of course as always higher your bet, higher your chances to jackpot. Honestly speaking I never trigger that jackpot, and this made me very sad.

But I still have a hope that one day I will trigger it, and I hope that I win something bigger than lower jackpot. I start from Incredible Hulk slot with 50 paylines, and there is very funny and sad story in one moment. I play probably 20 minutes, and everything was fine, than i just saw that I have no money for bet, I check what is it, and I found that I am missclick to max bet, and continue to play with max bet after just one missclick! Oh, that was pity, but if I hit something big with max bet, I am think I was be more happy :)

That's all, thank you for reading my review about Europa casino, now I will give them some marks:
Support: A
Bonuses: B-
Withdrawals: not tested
Games selection: B

In my opinion this is a very good casino and in this review I will tell you why!
First of all, I like the website because it isn't too crowded, it has only the information that you need, nothing else: games, download option, login form and promotions!

Also,very important for me is that it has Romanian language which is my native language and this makes me feel better when I am playing slots on online casinos! Another good thing about this casino is the bonuses that you can receive if you decide to make your first deposit and try their casino games! For the first deposit, you will receive 100% bonus up to 100 euro with wagering requirements of 40 times! Then, every month, for your first deposit you will receive 100% bonus up to 100 euro with same wagering requirements! In addition to this monthly bonus, this casino also rewards you with comp points that you will receive when you are playing for real money! This points can be changed later to real money straight to your casino account!

They have a lot of games to play like slot games, table games and video poker and also they have a mobile version of the casino which could be played on ios or android devices! I tell you, the mobile version looks pretty good, I've tried it and I can say it is a pleasure to play slot games on your smartphone when you aren't home or you are travelling and you are feeling lucky but your pc isn't available!

My experience with this casino is one of the most important and I am saying that because I felt good even I didn't won much money and didn't get riched!

Now I will rate this casino, I will give a 9 for the games, 10 for website look, 9 for the support and a big 10 for the monthly bonus you receive if you make at least one deposit every month!

Inactive user

Looks like the scamster reviews are learning not to be too enthusiastic. Most of the reviews since mine below have been much more subtle and almost an attempt to move down in the list of reviews. None of the reviewers are credible as they don't seem to have played much or spent much- but be aware the below is still all true:


Dodgy promotional reviews by casino staff?

THESE SITES ARE FULL OF FALSE/DODGY REVIEWS WITH PEOPLE PROMOTING THEIR OWN CASINOS IT SEEMS. (the site itself is genuine as I am allowed to place a review but it cannot control casino placed reviews!)

A great example is the review below my original review.

Now let us examine this care fully he gives the casino the following points:

Support: 10/10
Terms and Conditions: 9/10
Withdrawals: 8/10
Deposits: 10/10
Payouts: 9.5/10

Firstly, he states he had played with a no deposit bonus and at the end states "you will come out a winner!".

So let me start my dismantling of this blatantly fraudulent casino placed review:

1. He cannot give 8 out of 10 for withdrawals - he did not make a single withdrawal

2. He cannot give 10 out of 10 for deposits - he did not make a single deposit

3. He cannot give 9.5 out of 10 for payouts - he did not make a single payout

4. He gives 9 out of 10 for terms and conditions yet as I've pointed out in my previous review, the terms and conditions don't tell you the following:

"First your payout/withdrawal is left in the 'pending' category for 4 working days and then it takes at least another 14 days to process your money - so to re-cap: 1 day to debit your account when you’re depositing and at least 18 working days if you wish to withdraw your winnings - disgusting."

As for his final line that "you will come out a winner" - he of course won nothing and gambled no money of his own. The bonus system (wagering requirements) is almost guaranteed to ensure you are not allowed to withdraw any winnings but condemned to gamble it all till you lose it all.

Go for a casino with no pending period- hence you get instant withdrawals and be very careful of the reviews- they are mainly rigged. People aren't interested in BS and feel etc they want to know if it's fair and whether customers are respected and looked after!

Above all watch out for scam reviews.

After they sent me an promotional e-mail with some serious bonuses I wanted to try them out, but I didn’t made my account immediately because I runs out from the money and later I completely forget them, unfortunately I get them e-mail to the spam and it was deleted automatically. So I left the thing again, later when I get some money I remembered to them so I searched them.

I found them home page and they offers an acceptable welcome package. They give a one hundred percentage match bonus up to 100 euro with twenty times wagering requirements and no max cash out. That was an automatically bonus to my first deposit, so I didn’t needed to speak with the live support to get it but they had another bonus. They gives every months a chance to get a bonus from your deposits. I saw I can claim the promotion money, I need to contact with them to credits my bonus money and it is a standard promotion and them gives maximum 100 euro.

So I registered to them through the instant play version because I didn’t want to download the software. After I made my account I went to the cashier and deposited 20 euro with my Neteller. I get the bonus too so I started to play with 40 euro and 800 euro play through requirements.

I started to play with the Artic fortune slot with 1 euro stakes because I really like the bonus game on it. I get the bonus but I choose the smallest so I only collected 12 euro from it. After it I didn’t get the bonus game again so I blame myself because I picked the wrong ones. Sadly I lost my money but I enjoyed it a bit at least.

Europa Casino is one of the flagship casinos of Playtech powered gambling sites and some say it's the gentlemen's casino (not that I know what exactly it means) and not without reason. An elegant-looking, easy-to-use interface helping players to feel themselves more comfortable. They make their customers more satisfied with a large selection of deposit methods, available languages and great promotions. I quietly observe here, since the latest casino software update I've had several technical problems and the Lobby window is always out of display so every time I have to close the right side gadget bar to fit properly the screen. I hope they are going to fix this soon.

Like many other Playtech casino they offer 10-15% extra deposit bonus depending on what method the player use to fill up the casino balance (To be honest I never use this option as being too lazy to look after what are the criteriaof this plus 10% if there's any at all).

Last time I deposited €120 from my Skrill account and played with Panther Moon, Archer, some roulette and blackjack but nothing happened that I wanted so I thought it's better to rest the play for a while.

That night of the day was the first game of the NHL Stanley Cup Finals that I wanted to watch but somehow I miscalculated the time zone differences and my alarm clock woke me up 1 hour earlier as I planned. To pass the time and keep myself awake I thought I would play a little with the 8-line Vacation Station. After circa 20-25 spins 5 purple ship symbols emerged one after the other, forming 2 winning lines diagonally. I performed that sequence on a €0.25 bet line so I won €375 for a €2 total bet. Needles to say I was so elated that it was no longer a problem to stay awake for the hockey game. It was just icing on the cake that my team won that already classic hockey game so I had a really great night. Two days later I requested a €439 cash out and another 2 days later (of course after that stupid pending withdrawal time) it's been on my e-wallet account.

I've never had any problems with Europa Casino. I like to play here, like the environment and trust them.

Europa Casino-I saw that players from my current location (The Netherlands) are not accepted, but players from my foreign location (Romania) are. It Is one of the few casinos that have this policy and I wonder why. The casino’s website is pretty average- maybe too much blue. You can play either by downloading their software or through Flash. You can also play imply from your mobile phone.

Their first deposit bonus is 100% only up to 100$, which is pretty rare, usually casinos have cooler promotions. However, if you deposit 1000$ or more the casino will give 500$. The last time I played was about 1 and a half year ago. I remember that I did not have any problems with their support team, they were very friendly and eager to answer any question I had.

I remember playing Iron Man 2 at this casino, which is one of the best slots (not because of the winnings, but because of its design). I also remember winning big once time- something like 300$ (which for me is a lot, maybe for others it is not). My conclusion is that the casino is pretty nice and it deserves a shot. Plus, if you are into Playtech slots, then Europa Casino is a good place to play.

My ratings are as follows:
Software: 8/10 Playtech software
Bonuses 7/10 average bonuses
Support: 9/10 I do not have any reasons to complain, 9 is only to motivate them to perfect
Cashouts: 9/10 I got my money in 4 days, pretty fast I guess
So in the end my grade is higher than 8.2

Hello, I play at europa casino because I like Playtech slots( but seems like they do not like me) and because they offer me a 200% bonus on deposit, so I decide to give it a shot, and deposit 100$ that give me 300$ balance, high wagering, but good money to start with.

So I decide to start with high variance game, probably the highest variance from all Playtech slots - Great blue. I start with 1.5 bets, because I think even 200 bets balance it is not a insurance that you hit something, I play slot, but it do not want to pay me at all, so I just leave it with 250$ and try next slot on my list to play - Iron man 2. Iron man 2 liked by me for nice graphic, and also yes, I am watch movie and so I like to play this slot. I play 2$ bets, but again no any luck for me, and I just decide to leave this slot with 150$ left , and try wild games slot, it has a olympic games theme, and also 3 or 4 different freespins rounds. So I play it 1.5$ bets, and hit my favorite feature with leopard, also you should choose your sportsmen number, and if he win you will get better chances to hit something. I choose second number, and it cross finish line first! :) So freespins give me a nice 300$ win, and with 400$ I continue my journey at Lucky panda slot, I like this slot because it have multiway wins, and wilds on middle reels. I start playing with 4$ bets, and god damn it was great mistake, it suck my balance very fast, and I do not get any feature or win over 20$. That's was painful and sick, and I really hate this slot right now.

So, here are my marks for Europa casino:
Software: 8.5/10
Bonuses: 9/10
Support: do not test
Cashouts: do not test
Total: 8/10 average Playtech casino that obvious deserve your attention.

Inactive user

Beware- morally corrupt casino.

Europa, like it's sister site Eurogrand - hides the true facts of its operations - for example in its terms and conditions there is no mention of how long it takes to withdraw your winnings. Deposits are instantly debited from your account but withdrawals are very different indeed. First your payout/withdrawal is left in the 'pending' category for 4 working days and then it takes at least another 14 days to process your money - so to re-cap: 1 day to debit your account when you’re depositing and at least 18 working days if you wish to withdraw your winnings - disgusting.

But wait - at least they do have as advertised a progressive jackpot of £6 million However if you won the £6 million you would be paid out over 50 YEARS! The maximum payout is £10,000 per month, which includes progressive jackpot payments. These casino's are a disgrace to the industry and morally fraudulent.

Also watch out for bonuses – for a £200 bonus you would have t gamble £40,000 at blackjack!!!! Do not ever accept a bonus and watch out as they put it onto your account without your approval. Do not play and ask for it to be removed otherwise you will never be able to cashout any winnings (if indeed you won).

The only positive is that it is Playtech software which is fair – shame about the casino.

Inactive user

Europa Casino is one of my favourite places to play on since I received a $50 no deposit bonus by signing up through an affiliate with code 50EUROPA. As always wagering requirements for any type of bonus such as this one are needed to be fulfilled in order to withdraw funds from your account.

My opinion for this particular casino interested me because the atmosphere and look of Europa casino just caught my eye! The No deposit bonus is worth trying (I was more interested in free chances such as this) out and with it I managed to climb my bankroll from $50 to about $90 playing Video slots. Some of the games I played on were The Mummy, Azteca, Arctic Treasure, Daredevil, Xmen and finally Iron Man II. But wait! The fun doesn't stop there! Europa casino also offers Live games such as Live Blackjack, Live, Roulette and Live Bacarract! When you enter into one of the live games you'll see a Live dealer actually dealing the cards for other players. I find that as a unique feature in a casino. It did surpass my expectations and it did ring a few good wins!

The best lucky streak I had was playing on Live Blackjack and winning almost every hand, some of which were considered really lucky because a few of my wins turned out to be Blackjacks and almost everytime the Dealer had an A shown as one of their cards I end up with an automatic win or a push, a Blackjack. The biggest win I had was $100 for a $50 bet. yes, it's one of those moments where I decided to either go big or go home! Double up for me! You can too if you choose the right slots and play your cards right you will come out a winner!

For this casino I would give the following:

Support: 10/10
Terms and Conditions: 9/10
Withdrawals: 8/10
Deposits: 10/10
Payouts: 9.5/10

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