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Europa Casino

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Average Complaint Response Time: 6 days
Average Complaint Response Time: 6 days

Europa Casino Review

  • $2,400 Welcome Bonus
  • 100+ casino games
  • Available bonuses on every deposit
  • Decade of experience
  • No US players
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General info & Latest Promos
Website http://www.europacasino.com
Established 2004
Owner Universe Entertainment Services Malta Limited
Casino Promotion

Casino Europa took the Internet by storm at the turn of the century, launching as a premier online casino that has continued its exceptional grow for the last decade. New members will enjoy a casino bonus, plus weekly and monthly bonuses. Powered by PlayTech, members will find a solid game variety and appealing graphics all rolled up into a stellar casino software platform that is available for Download or instant play Flash.


As a Playtech casino, a leading casino software developer, Casino Europa provides a well-rounded gaming experience complete with more than 100 games to choose from. Available as a download or for instant play in the Flash casino, members wonít find too much difference between the two platforms. The online casino is very stable, extremely fast and has fun, realistic graphics to further electrify the atmosphere of the online casino.


Casino Europa has a comprehensive selection of online casino games, available for free or real-money play. Categories include table games, card games, online slots, video poker, arcades and asian Games. Players can also participate in a few live dealer games, including blackjack and roulette. A large assortment of Progressive Jackpots, 17 in all, can be found in multiple gaming categories - mostly slots - worth millions in cash waiting to be released.


If a year's worth of valuable bonuses, worth $200 each month, wasn't enough to whet your appetite; Casino Europa has a valuable list of promotions to go along with it. Preferred payment methods earn up to 15% in matching bonuses on each and every deposit, paid on top of any other eligible bonus offers.

Earning comp points is the best way to keep your bankroll padded at Casino Europa. Not only do comp points convert to real cash in the online casino, they determine your VIP status as well. As a VIP member of Casino Europaís, players can receive special bonus offer, take advantage of exclusive offers and receive other perks like VIP treatment.


Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

    Playtech, NetEnt, Pragmatic Play, Quickspin, Betsoft, Red Tiger Gaming, Eyecon, Skywind Group, Wazdan, PariPlay, Games Global, 1x2Games
  • Deposit Methods

    Bank Wire Transfer, Maestro, MasterCard, Neteller, Paysafe Card, instaDebit, Visa, Entropay, Sofort, GiroPay, Multibanco, Diners Club International, Transferencia Bancaria Local, Skrill, PayPal, EPS, QIWI, AstroPay Card, WebMoney, iDebit, EcoCard, Easy EFT, Yandex Money, Trustly, TrustPay, Zimpler, Moneta, EcoPayz, Instant Bank Transfer
  • Withdrawal Methods

    ClickandBuy, Neteller, instaDebit, Visa, Skrill, MasterCard
  • Withdrawal Times

    EWallets: 24-48 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 0-96 hours

  • Withdrawal Limit

    USD 20,000 per month
  • Affiliate Program

    Eshkol Affiliates
  • Restricted Countries

    • Aland Islands
    • Antigua and Barbuda
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Bahamas
    • Barbados
    • Belgium
    • Belize
    • Bulgaria
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • Cyprus
    • Czech Republic
    • Denmark
    • Dominican Republic
    • Estonia
    • Faroe Islands
    • Finland
    • France
    • Greenland
    • Grenada
    • Guyana
    • Haiti
    • Hungary
    • Iraq
    • Israel
    • Italy
    • Jamaica
    • Latvia
    • Libya
    • Lithuania
    • Macau
    • Montserrat
    • Netherlands
    • Philippines
    • Poland
    • Portugal
    • Romania
    • Saint Kitts and Nevis
    • Saint Lucia
    • Saint Vincent and the Grenadines
    • Serbia
    • Singapore
    • Slovenia
    • South Korea
    • Spain
    • Sudan
    • Suriname
    • Sweden
    • Switzerland
    • Trinidad and Tobago
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • RTP

    Publicly audited
  • Currencies

    Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian kroner, Russian rubles, US dollars
  • Languages

    English, German, Portuguese, Spanish, French, Russian, Thai, Greek, Arabic, Japanese
  • Licences

    Malta Gaming Authority
  • Company

    Universe Entertainment Services Malta Limited
  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

    Support Telephone: +35924008916

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cool Off/Time-Out Tool

  • Reality Check Tool

  • Self-Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

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Europa Casino Reviews by Players


Write a review
glenwild 6 reviews
Reviewed on September 2, 2022


I'm surprised, but here is a very good selection of games. You can find slots from providers that you will never find on other sites (the best Dueces wild game i've played)


The big disadvantage is that you will wait a very long time for a response in the chat. Also, they seem to be having problems with payouts. They themselves claim that their payouts are among the fastest, but this is not true. Actually it takes more than 48 hours.
JamieCNZ 5 reviews
New Zealand
Reviewed on August 18, 2021


Website design ✅
Game selection✅
Customer support✅

Europa is one if my go to Casinos and easily between me and my mrs ( more so her ) we have won a lot of money here. Withdraw times are fast and communication is 99% the time fast as well.

Not sure why they are on the no reply list or bad casinos but nothing but very good experince and winning from me here. I recommend them.


My only pet peeve about Europa is the fact you cant demo play their games, I wish this would be updated to give players the opportunity to see what the game plays like beforehand.
mikedemarco 1 review
Reviewed on February 11, 2020


Nothing -- the site is a total scam. It has nice games which are visually appealing and some that are nostalgic. Easy to read and browse the games. this site is a scam this site is a scam this site is a scam


Promises of deposit bonuses are false. Initial deposit bonus is given, but promises of a 60% match on your second deposit are false. No customer service is available, the Email address they provide for customer service won't receive emails. I sent one from my Gmail account and it said address isn't recognized. Its a total scam. They have advertisements stating the casino is connected to an algorithm on the stock market which enables the casino to put our money into certain stocks which increase their profits and in turn allowing them to give out more jackpots. False, False and again False. And finally, after my first initial deposit I was texted by my bank to say my card is under watch for potentially fraudulent activity. Shows you what kind of reputation they have.
Flockagear 1 review
Reviewed on June 13, 2019


Withdrawal is impossible from Europa Casino! Don't bother depositing your money. I can't withdraw my money and customer support is terrible!! They ignored my messages and stopped replying my messages. It's not possible to deposit with Visa, even if you deposit with Skrill they won't allow you withdraw with it. Total scam! Stay away from this site please I beg you!
Kwezic 1 review
South Africa
Reviewed on May 20, 2019


Absolutely nothing good to say about this casino, bad customer support, can't validate my drivers license or identity document, nothing.. Absolute SCAM!


Seems impossible to withdraw from this casino. They keep saying my drivers license does not meet their requirements but they cannot day exactly what is wrong. What kind of customer support is that? They are quick to take our deposits but so unfair when it comes to withdrawals. Please do not play... You will never be able to withdraw if u win anything...
winjerssi 4 reviews
Reviewed on May 17, 2019


One of the most normal online casinos. The registration is simple, you`ll get the bonus at the first deposit. In some reviews, it is written that there is no return. Everything is OK here, I gambled all my money first, tried again and picked it up normally. But this is a casino, not an every-ticket-wins lottery. With the withdrawal, everything is normal, to wallets or cards. With the website maintenance I spoke once, we worked everything out and also no problems. There are enough games for any tastes and you can play from your cell. No, sure, no one speaks about big money, but what about me, I have my small stuff due to slots, the main thing is not losing your head.
mk_fire 1 review
Reviewed on December 19, 2018


I played on europacasino last week and won 40k kr and when I tried to make a withdraw they asked me to write my IBAN and SWIFT nr so I did, the same numbers I use in like bet365. After two hours I got a message that said that my IBAN number is wrong so I contacted my bank and they told me that the account nr I wrote is right. I did that several times in different withdrawing methods and I got the same message.
When I spoke with live support they told me that I have to send them an official bank statement with my all account information. The bank will send it now to me, it will take 3 days and I will then send it to there support which will review it and then deside to send it or not to there economic department.
I know they are scamming me because Iam 100% sure that I wrote the right account number and they refused to withdraw the money. Please help me. 40k is a lot of money for me and I will be in your dept forever if you can help me. Iam from Sweden and used to play in different casino sites and never hade any problems before. Please please help me.
krustinsek 3 reviews
Reviewed on August 29, 2018


Absolutely nothing good to say about this casino, bad customer support, can't validate account, nothing.. Absolute SCAM!


Don't even bother registering here. First of all they are forcing you the "welcome bonus" so there is no choice in that, you just need to stick with ridiculous wagering requirements. As expected while you are wagering your "bonus" you are winning in pretty much any game but just as much so you would be a little on top from your deposit. The moment you are close to have wageredI' all the required amount you just keep loosing and don't get anything back AT ALL!!
Above all, in order to make a withdraw you need to wait for some kinda mysterious email with instructions - it's been 48 hours now, still haven't received a single mail about that, even though it has been requested several times and I've asked support team to sort this out, they just say that they will resend it and ask you to wait. So basically forget about getting any withdraws from here, even the money you have deposited.. If I could my rating for this sh@it place would be at least -5
hyperion 7 reviews
Reviewed on March 4, 2017


It used to be one of the best casino, In I the past I won pretty good cash over there, however now everything has changed. The bonuses are gone, its only 30 % now (used to be 100 to 125 % ).

The worst thing is their Support, they have the worst support ever, I tried to contact them via chat icon and even though it says support is online, you are unable to write in the chat box. I just wish I receive all my money which I spent in this Casino.

Worst Support, Worst Support Ever!
Four thumbs down for Europa Casino

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