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Europa Casino

Item: Europa Casino
Rating: 1
Author: Goran G.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 36 Reviews

4.9/10

36 Reviews

Complaint Response 4 Complaints

7 days avg. 4 Complaints

What we like

$2,400 Welcome Bonus
100+ casino games
Available bonuses on every deposit
Decade of experience

What we don’t like

No US players

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Goran G.

Europa Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.europacasino.com

Established

2004

Licences

Malta Gaming Authority

Company

Universe Entertainment Services Malta Limited

Affiliate Program

Eshkol Affiliates

Languages

English, German, Portuguese, Spanish, French, Russian, Thai, Greek, Arabic, Japanese

Casino Type

Instant Play, Mobile

Deposit Methods

Bank Wire Transfer, Maestro, MasterCard, Neteller, Paysafecard, instaDebit, Visa, Entropay, Sofort, Giropay, Multibanco, Diners Club International, Transferencia Bancaria Local, Skrill, PayPal, EPS, QIWI, AstroPay Card, WebMoney, iDebit, EcoCard, Easy EFT, Yandex Money, Trustly, TrustPay, Zimpler, Payz, Instant Bank Transfer

Deposit Fees

Withdrawal Methods

ClickandBuy, Neteller, instaDebit, Visa, Skrill, MasterCard

Withdrawal Fees

Withdrawal Limit

USD 20,000 per month

Currencies

Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian kroner, Russian rubles, US dollars

Pending Time

0-96 hours

Withdrawal Times

E-Wallets 24-48 hours
Bank Transfers 3-5 days
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Playtech, NetEnt, Pragmatic Play, Quickspin, Betsoft, Red Tiger Gaming, Eyecon, Skywind Group, Wazdan, PariPlay, Games Global, 1x2Games

RTP

Publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

Phone Support

+35924008916

FAQ Section

Suggest an edit

Casino Europa took the Internet by storm at the turn of the century, launching as a premier online casino that has continued its exceptional grow for the last decade. New members will enjoy a casino bonus, plus weekly and monthly bonuses. Powered by PlayTech, members will find a solid game variety and appealing graphics all rolled up into a stellar casino software platform that is available for Download or instant play Flash.

Software

As a Playtech casino, a leading casino software developer, Casino Europa provides a well-rounded gaming experience complete with more than 100 games to choose from. Available as a download or for instant play in the Flash casino, members wonít find too much difference between the two platforms. The online casino is very stable, extremely fast and has fun, realistic graphics to further electrify the atmosphere of the online casino.

Games

Casino Europa has a comprehensive selection of online casino games, available for free or real-money play. Categories include table games, card games, online slots, video poker, arcades and asian Games. Players can also participate in a few live dealer games, including blackjack and roulette. A large assortment of Progressive Jackpots, 17 in all, can be found in multiple gaming categories - mostly slots - worth millions in cash waiting to be released.

Promotions

If a year's worth of valuable bonuses, worth $200 each month, wasn't enough to whet your appetite; Casino Europa has a valuable list of promotions to go along with it. Preferred payment methods earn up to 15% in matching bonuses on each and every deposit, paid on top of any other eligible bonus offers.

Earning comp points is the best way to keep your bankroll padded at Casino Europa. Not only do comp points convert to real cash in the online casino, they determine your VIP status as well. As a VIP member of Casino Europaís, players can receive special bonus offer, take advantage of exclusive offers and receive other perks like VIP treatment.

Complaints

Read the complaints other players have left for Europa Casino. Learn more about complaints.

Show all complaints

Submit complaint

Europa Casino - Email verification not working, support giving me the runaround

I won just over $1,400 The casino and its stuff refuses to verify my email. The links that they are sending me at withdrawal attempts are faulty. After contacting support i was guided through loops and hoops and I was promised a resolution or follow up within 24-48 hours. I also sent them screenshots from my email to which I was getting the confirmation links. so they know its mine on the 29th of December of last year. After numerous attempts of me trying to resolve their issue nothing happened. I have contacted them many times since my initial attempt to withdraw my money, but support got more obnoxious, rude and unhelpful. They avoided questions and lied to me. The Casino is trying to cheat me out of my money. and when asked if this was the case, they couldn't even deny their attempt. Short example of conversations I have been having with them: War4ever: Hello, I have contacted support earlier regading a failed email verification I was promissed that the issue will be fixed or I will have a follow up. I have not recieved anything again. Im asking that you process my verification manually War4ever: i gave anough time to fix the casino issue Stanley: Hi Serguei. This is Stanley War4ever: hi Stanley: Allow me to contact our back office team for 3 up to 5 minutes to check your account. War4ever: ok Stanley: Upon checking Stanley: I can see that our back office team already updated your account regarding your age verification Stanley: And I can see that you received an email, to confirm your email address Stanley: From this link http://www.europacasino.com/verify_email?username=War4ever&token=&source=email Stanley: Should you have any issues in mind, please don't hesitate to contact Online Support as we are available 24/7 online. War4ever: ? what about it? I can not make a withdrawal as the email verification keeps failing. I contacted support numerous times regarding this..... And sent screenshots etc.... this issue is been discussed and not fixed, please refer to my earlier conversations War4ever: ??????????? War4ever: the link doesnt work!!!!!!!!!!!!!! War4ever: "Something went wrong. Please try again later" War4ever: its been weeks! how much longer I will be given a run around? War4ever: the link is broken Stanley: Hi again Serguei. This is Stanley Stanley: I see. Give me 3 minutes War4ever: if casino cannot provide a working link authorise my withdrawals or verification manually War4ever: i have sent screenshots weeks ago from the email adress im getting the link in. so obviously its my email Stanley: Upon checking your account further. Stanley: Allow me to do a follow up with your email verification. War4ever: what do you mean? Stanley: This was already escalated with your back office team, what I will do is to make a follow up and we will update you as soon as possible. Stanley: Please feel free to contact Online Support if you need any help. We are always here to assist you in every possible way we can. War4ever: no! this is no good! i keep on getting false links, lies and run around. I was told this many times already. War4ever: Yes this was escalated and i was told 48 hours, its been longer. War4ever: I want this to be resoved now as this I was told War4ever: WE are not done Stanley, you have to provide me with answeres as i was prommised by the casino earlier Megan: Hi Serguei! Megan here from Online Support. War4ever: please read my earlier conversations Megan: What do you mean? Can you be more specific? War4ever: Stanley keeps on dropping my chat without any answeres that he must provide War4ever: i was talking to Stanley War4ever: he is not responding to the issue that im having for weeks now Megan: I apologize for that but upon checking Stanley did checked your account and responded to your query. Megan: Your concern has been forwarded to the Relevant department and we are still waiting for an update from them as well. Megan: We will surely informed you right away of any update as soon as we received it. War4ever: no, I was told the same thing over and over, nothing got resolved. I was told that i will have answeres week ago, the last time i got fed lies again on Jan 2nd. Now Stanley decided to let me know that nothing ws done again. nothing of value or an attempt War4ever: to fix the problem War4ever: if your back office doesnt respond or exhist its not my fault that the email link doesnt work. I am asking to verify it manually or over ride it. War4ever: all im trying to do is to withdraw the money War4ever: my money Megan: As much as I want to verify your account I won't be able. War4ever: so who can? Megan: It is only the Relevant department that has authority to verify the account that is why we are waiting for their response. War4ever: the account is verified! i sent the screen shots that i was asked from the email that im getting non working links. there was no response for weeks War4ever: how do i contact your relevant department as it seems not complying with support tem queries? Megan: They do not handle players directly. War4ever: yes I already was tolt that we are waiting for responce many times... Megan: Stanley already did a follow up on your concern. Megan: Kindly wait for an email update within the next 24-48hours. War4ever: i have been told that every time... so far I got only mislead. something needs to be done now. Megan: Sorry but I cannot verify your account. Megan: Please wait for an email update. War4ever: then put me in touch with someone who can. Its unethical to tell customers that things will be done and they are not, while againg posponing the issue War4ever: i have been waiting for the email update for very long time now War4ever: i have not recieved any follow up War4ever: now is a good time to contact them directly Megan: We apologize but your patience and understanding on this matter is very much appreciated. Megan: We only send them email and Stanley already send a follow up. Megan: After that we just wait for their respond. Megan: Would there be anything else I can assist you for now? War4ever: how is it apreciated? am I gonne get compensated for it? I been given a run around for weeks now, Stanley just cuts chat without a resolve. Now im being told that i need to wait 24-48 hours more after Mohammed told me to wait another 24-48h on Jan 2nd. War4ever: I have been fed lies, and you telling me that my pacience is apreciated. Is the Casino intends to compensate me for my stress and agony and time wasted? War4ever: ? Megan: Sorry that you feel that way but we really can't verify your account now and we just wait for the Relevant department. Megan: Anything else I can assist you with? Megan: Just contact Online Support in case you need assistance. See you! War4ever: Why are you sorry? You told me that my pacience was apreciated, but my follow up question was ignored again. am i gonna be compensated for this anarchy caused by the Europa casino? War4ever: When will your issue be fixed? Megan: Please wait for an email respond. War4ever: for how long? War4ever: i was told that already many times. I need straight answeres! dates, times Megan: Please wait for an email respond within the next 24-48hours. War4ever: what happened with the previous many responses I was suppoed to get in the past weeks? Megan: We didn't receive update from the Relevant department yet so we have no information. War4ever: so what you telling me its gonna go for ever? War4ever: this is not a sufficient answer. i was aked to wait 24-48h. which i did many times, now is a good time not just push the customer away, but actually fix tthe issue War4ever: where is a guaranty that it wont be just another intentional attempt to misslead me? War4ever: yet agai Megan: Sorry but that is all we can say now as we have no update yet. Megan: Stanley already made a follow up so please wait for an update. War4ever: yes so apparentluy did Mohammed and others before him... Megan: That is all I can say for now. War4ever: thats all been told so far... War4ever: is this an intentional attemt to avoid to pay the customer? War4ever: because it has been a perpetual run around Megan: Please wait for an email update. War4ever: I was, and I still am, why my questions are still being ignored? War4ever: or I will be getting an answer to that via email also? Megan: Sorry but there is no information yet. War4ever: War4ever: is this an intentional attemt to avoid to pay the customer? War4ever: because it has been a perpetual run around no information on that? Megan: Please wait for an email update. War4ever: i am War4ever: when will I be getting one? Megan: Please wait for an email update within the next 24-48hours. War4ever: what if doesnt come like every other time i was told to wait and prommised something with in 24-48h? Megan: There is a follow up send so please wait for an update. War4ever: i was and I am. Im asking if this is just like every other time what do you sugest I should do? Megan: Nothing to do right now but to wait. Megan: Until we received an update there is nothing we can do either. War4ever: can you tell me how many other costomers are waiting to resolve the issues that casino is having? Megan: I do not have the numbers. War4ever: just trying to understand why it takes so long for "back department " to respond to my concern Megan: We do not have an authority over them we just wait for their respond. Megan: Please wait for an email update. Megan: I have to go now. Just contact Online Support in case you need assistance. See you! War4ever: whom do I contact who has an authority over them. they are obviously do not care for the casinos brand This is one of many, many, many, "wait for 24-48 hours" I dont understand why they kept accepting my deposits without any need for email confirmation at registration (which I did by sending them screenshots they have requested even after their system failed), but to excuse themselves to avoid a payout and to cheat the client out of money they won fair and square... When I signed up, I signed up with Europa Casino, I did not read anywhere in their terms and conditions that I will be responsible for their back department or what ever departments faults. However there is a processing time for withdrawals and I complied with all their requests, but in return only been mislead and lied to, causing suffering.

Unresolved

$1413

Europa Casino - Was not awarded $70 I won on Jungle Trouble game

awarded approx 35 free spins in a row betting 45c a spin. Won approx $70 AUD game froze once all spins completed i refreshed browser only to find all winnings were gone. Got in contact with staff member named Braylen and they were no help at all. told me there were no history of my free spins or winnings in the games logs. and they took very long time to answer my questions not to mention they made me feel like i was lying about the matter. I did not take a screenshot before i refreshed my browser which i realise now was a big mistake. please help casinos like europa should not be allowed to get away with issues like this

Unresolved

$70

Europa Casino - Misleading loyalty program

On the 20th of jan i reveived and email from europa casnio saying your 1 step away from becoming a bronze vip and a list of extras that came with being a vip. After talking to live chat i depoisted $55 and become a bronzevip . I received all the benefits promised in the email . 1 being faster withdrawals (attached below ) we.ll i thought i did . On the 1st of feb i had some luck and won some credits so i thought i would withdraw.. i spoke to live chat khesha who informed me netteller was the fastest 24hrs . So i did the withdraw and then i reveived and email saying withdrawals are 4 days pending .. i immediately went back to live chat and asked for khesha .. I spoke to braylon.. i had to copy the chat cause he wouldnt email it to me .. browny66: Hi Braylon_VIP: Hi , Braylon here. Braylon_VIP: How may I help? browny66: Braylon is kesha available Braylon_VIP: I am the one available at the moment Braylon_VIP: She'll be back in about 1 hour browny66: Ok then .. wats the standard withdrawal process at this casnio Braylon_VIP: We do have pending period of 4 days browny66: Everytime u do a withdrawal u havd to wait 4 days browny66: ??? browny66: U still there Braylon_VIP: After the 4 days, your withdrawal should be processed browny66: Ok so this is standard for everyone Braylon_VIP: That is right browny66: Ok so why does the email i received say become a bronze vip and receive added benifits. .. 1 being faster withdrawals Braylon_VIP: Being in Bronze Vip is the first step of having the chance to get your withdrawal be faster Braylon_VIP: As your VIP level goes up, You can get your withdrawal be processed faster browny66: Ok so standard is 4 days wats bronze vip ??? Braylon_VIP: as for bronze, still 4 days but you just need to pass silver and when you get up to Gold, It'll be down to 3 days browny66: Lol .. are u serious .. 3 day is gold. . browny66: Do u know that casnios pay out instantly no matter wat your rank these days browny66: Do yous have a vip manger Braylon_VIP: I am the VIP Manager at the moment, Andrew browny66: Ok we.ll your just saud your standard withdrawals is 4 days ... i have an email promising if i depoist and become a bronze vip i will receive faster withdrawals .. browny66: But now your saying no its 4 days browny66: So is the email a lie Braylon_VIP: NO Braylon_VIP: As I have mentioned, Being in Bronze Vip is the first step of having the chance to get your withdrawal be faster browny66: Lol .. do u need the email sent to you to read ... Braylon_VIP: I have the copy of that browny66: It DOES NOT SAY depoist nowfor your chance to receive faster withdrawals Braylon_VIP: Ok great browny66: Ok great ???? browny66: Ok we.ll its obvious the casnio sends out emails then.doesnt honour wats said in the email .. so im going to send and email off to the gambling commission and get there advice on the is email and situtation browny66: Can u email this chat to me to please Braylon_VIP: You can copy in the chat and paste it in your notes to have a copy of this chat browny66: U cant email it to me ???? Now the email clearly states that becoming a bronze vip gives me faster and higher withdrawals.. but braylon continues to say no 4 days .. if the casnio is going to say standard withdrawals are 4 days , thrn dont send me and email saying depoist now and we.ll give u faster withdrawals when clearly they were never going to .. I just want my withdrawal faster then standatd like promised . Once its done i.ll be closing the account and i recommend all players stay away Andrew

Unresolved

Europa Casino - Chat rep treated me terribly

I was recently completely disrespected by a chat rep at Europa Casino. I was told that I didn't win anything because I wasn't playing the right games and I was betting too high. (none of their business how I spend my $$).
So, I complained about this... I never did hear a response... other chat reps kept telling me that the issue was dealt with, when it wasn't.

They were unwilling to offer me a free bonus for the issues I had... it took over 2 weeks and they finally gave me $20.00... barely nothing! NOT happy.

I am disgusted with this casino.

Unresolved

Complaint Statistics

Avg. Amount $ 366

Avg. Complaint Duration 8 days

Avg. Response Time 7 days

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Player rating

4.9/10 ● 36 reviews

Top reviews from our players

Afi4wins

9 years ago

7/10

UPDATE:

I was just beginning to enjoy my regular plays at Europa Casino when all the lights went out. Nope, it wasn't my room light, it was my local ISP. It has blocked off all access to Europa Casino, along with the other casinos in the same group, Vegas Red Casino being the last survivor in the group to get cut off. As a result, only a handful of other Playtech casinos remains accessible for me. Most are now out of bounds. Damn!

fb_892297470852916

9 years ago

1/10

I enjoyed their bonuses which you rarely got and there customer support team is top notch. Best ***** in the business. In saying that they are excellent at glitching lagging freezing and taking all your money. STAY AWAY PEOPLE

Europa are lying money stealing pieces of.

People if you want a really good online casino Europa are not for you. Extremely long wait for pay outs and 24/7 chat is great if you like waiting 10 minutes between replies.

VideoSlots Casino, Winner Casino, Guts Casino, iGame, GoWild just to name a few are far Superior than europa casino.
EUROPA CASINO is TERRIBLE

winningfly

10 years ago

7/10

Europa casino is an online casino with Playtech software, and also they are very active in their bonuses and promotions, and couple of times I played in this casino. But that was while ago, one of my first online casinos.

You can download casino on your personal computer, and this is what I am suggesting to do, because over about a half of a year active playing in Europa casino download casino I never had any single trouble with their software. Never error in games. While once I tried instant play, and it was laggy and very slow, not happy experience at all.

Customer support is good. I have spoken with them numerous times, and they always was available in live chat. This is huge thumbs up for any online casino, because live chat which working 24/7 is very important for players, because in case you will have any problem - you will get fast and prompt reply.

Bonuses and promotions are very regular, probably once in three days there is reload bonus and some other promotion. Unfortunately reload bonuses have very low value, usually it is even lower than 50%, and it is of course nothing for casino with Playtech software. Also I did not like one type of their promo - 'contact support get a surprise'. Couple of time I did it and generally iIjust spent my time for nothing. Surprise was just another one reload bonus which require deposit, for me it is useless promotion.

I had one or two withdrawals from this casino, and all payouts are held pending for 4 days in this casino. Verification was fast, but what the point if payouts are so long?

I rate this casino with 7 stars. Payouts should be much more faster, because waiting 4 days and see your payout in pending - it's very bad.

4 days pending period for payouts is not acceptable for any casino :(

Ahmo6

10 years ago

7/10

Lately I have been playing way to much in Casinos that are powered by NetEnt and Microgaming software, so I decided to change that. After browsing through the casinos on the AG list I found Europa casino that is solely powered by Playtech and I thought I should give it a try. I opened their website and the first thing that pooped out was the 2.400$ welcome bonus, so I got curios and I checked it out. Basically it is a 100% bonus up to 100$ that you can take once every month. So I made a deposit of 20$ and took the bonus which after I had 40$ and I was ready to hit the slots.

After looking for a game to play I choose Wild Gambler. I played it at 0.40$ and I really enjoyed playing it. I started off pretty good and I was slowly building up my balance but still I couldn't get those free spins. After a while I started to lose my balance but then suddenly I got the free spins. But the free spins were a disappointment since I only got 3$ out of them, but after I got another free spin feature where I got 25$ thanks to some nice wild positions plus the lock and spin option that I loved in several cases. So as my balance slowly grew I decided to raise the bet to 0.80$ but I guess it wasn't such a good idea since for there everything started going bad, I kept lowering the bet but after a while I ended up on zero.

This is a decent casino where I had a great time. The website looked really good, also they have all three ways that you can play (Instant play, downloadable casino and also a mobile casino). Also I contacted their Live support which is kind but very slow. Overall 7/10.

NextTimeWin

10 years ago

6/10

Europa casino it is playtech casino with decent bonuses and promotions, they probably can stand with bonus amounts with top playtech casinos, but few other things at this casino is not nice.

Europa casino have only playtech games, you could play instant play or download software. I think instant play at all playtech casinos are not very great, usually there is slow loading and slow spins, so better to not be lazy and download software on computer.

Europa casino customer support is okay, much more better than at 21nova for example. Everytime I click online chat icon, in about a minute live chat agent already there. A bit sad thing - they can start to chat with you anytime, and just make bonus offers. Sometimes it is good, but sometimes when you already claimed a bonus and made deposit and already spinning it is just sucks when they appear and start telling you about new bonuses. I mean I already playing, having fun, why interrupt my gameplay with your bonus offers?

Bonuses is good, usually about 3-4 deposit bonuses during a week, not big, but at least something. Good comp points system is also a plus. Nothing more interesting I can say about their promos, everything general and usual, nothing special and no any cherry on top of the pie.

Withdrawals are sad in this casino. My first withdrawal took 6 days, it is too long. Verification took 3 days, it is also very slow, but I really thought that my second withdrawal will be paid much more faster...It was mistake, payouts are about this timeframe 4-6 days for skrill and neteller. It is very very long.

Overall it is not bad playtech casino, they pay, they have good bonuses, their customer support is ok. But waiting for about a week to get paid? Not for me.

Very, very, very, I MEAN VERY slow withdrawals.

Inactive user

11 years ago

8/10

I registered at Europa Casino of the first day, when he opened the virtual doors in 2002. With years of business there is the highest degree of professionalism and care of a real players. Anyone who appreciate the beauty of classical Europe he will fall into a recognizable design that exudes a special atmosphere of Europe. This casino is, in my eyes as a travel guide for European delight in earthly casinos around the old continent.

In addition to serving as a travel guide, Europa Casino has a lot to offer. Playtech offers a full range of games, a lot of promotions, superior customer service and a lot of popular banking options. In addition, the casino is also available on Android and Apple devices. It is also clear that Europe Casino communicates with they members on a high level, through a fairly active blog with interesting articles, guides and information on the latest bonuses. Europa Casino is 100% secure, fully licensed to operate in accordance with the jurisdiction of Antigua and Barbuda.

My experience is just a continuation of the above-written thesis, deposit is a logical sequence after the free 10€ you get by opening an account, i deposit here two times lost money, but that is no reason that I am not satisfied with the offer of games, Roulette cost me fast losing money, too big role with not enough money in the account and all become dust with big 0 on my account. I played Fantastic Four Slot game and get 80€ in 4 minutes, then go to roulette and four times miss 1-18 bet, after that i make pause about 2 years and today i play again and feeling is beautiful, big like for great "magic" casino.

Maybe Europa Casino should give some free spins, about 10-15 for depositing players for the biggest holidays (Christmas and New Year). I think so attract those who are like me made a little longer break, who knows maybe in the future we see that from this great casino.

nikita11

11 years ago

10/10

One of the most famous and my best casino. Europa casino is definitely one of the finest in the world. It's been more than 3 years since I had joined this casino site and still their are very less casinos I have played on which match the lever of Europa casino.

Powered by one of the best in the world which is the Playtech software . I came to know about them through emails that Playtech casinos send. I got a very nice 100% match up bonus on the very first deposit I did with them.

This is one the first casinos where I player black jack and slots for the very first time so I have a very personal connection with this casino. I did not win a lot of money from this casino site but l learned to play all the games from them only. They had a very slow support staff and I think that is their only problem because I had to
wait for him to reply for at least 10-15 minutes every time I needed support's help.

Their best game is black jack and video poker is not nice at all and do not try it as it will be a waste of money. I still play with them some times and relive the old days. Europa casino will always on top 5 of my list of best casinos of all times. They always have promotions going on and that is the best thing about them and it
keeps us all waiting for something new from the casinos side. They have the most amazing table games you will every play any where else.

I think every one should try casino once at least. I would rate this casino 10 out of 10 as it gave me something more valuable than money and I wanna thank them.

yapro

11 years ago

5/10

Europa casino and their sister casinos is well-known group of Playtech casinos, which well know for their spammy emails. I think they something like Casino Rewards on Microgaming, really, spam coming from this casinos is never stops, and there is always one two emails from them per single day. I am not tolerant to spam at all, and I am always unhappy to see spam from casino, and of course I will lower rating of Europa casino for such spammy work.

One day I catched for this spammy email, because they offer me 400% bonus up to 100$, and I just decide to try, I am not sure if this guys safe, but 400% is decent bonus and I can take risk to be cheated.

I made 25$ deposit and had my bonus come to me automatically, so I had 125$ to play with. I ask live chat about bonus terms, and that was strange live chat agent, because I waited till he appear on chat for about 10 minutes, then I ask about terms, and wait another 10 minutes. During this 10 minutes he posts in chat few their promotions, and I think this looks really bad, post spam in chat without answering on player questions.

I tried many games with my 400% bonus, and also did not bet too high, because I had a lot of wagering requirements, but when I had 70$ left I open Archer game and start playing high till there is no money on my account.

I think this will be lowest rated Playtech casino for me, such spammy emails, also strange live chat agents make me feel that this casino not safe at all. I rate this casino with 5 stars, and not sure is this casino good or know, I am sure they will pay winnings, but why to play there with such bad customer service.

vaibhavsingh

11 years ago

6/10

My gmail spam folder is filled with emails from casinos about their new promotional offer and new bonuses available for us to benefit from. And from there I came to know about Europa casino and I must say this that this casino room is quite famous and they have made quite a name for themselves because every time before joining a new casino room I check about it on sites like AskGambler and check the rating reviews and try to talk to existing users because they give you the best inputs and in this casinos case everyone was saying good.

They have been powered by the Playtech software which is one of the best in business and going strong as ever. They have offered a very wide variety of games and also a 100% match up bonus on the first deposit you make with them but now I do not care about bonuses at all because their is no point of wasting time with them so now I have made a rule that I will always play with real money. I tried their mobile version which sucked big time and did not give a feel of casino at all or may be it was because of the small screen of my device but I did not like to play with my phone.

They ask for documents at the time of withdrawal and not when you are joining or making a deposit which is really funny because they do not care who you are as long as you are making them money but it is their rules and we cannot do anything about them.

I am not Playtechs biggest fan but this casino room has come out very effectively with this software and the games like Hulk slot which was a really good experience. I think this casino room is worth trying.

Zeljko777

11 years ago

8/10

I'm reviewing Europa Casino for the second time, as I managed to lose my original review in the process.

I'll state by saying that I'm not a die-hard Playtech fan, but Playtech software offers a lot in the gaming world, and it's in contest with some of its other software rankees, so I decided to give this casino a try.

Bearing in mind this was Playtech I wasn't ready to take anything less than "great" service from their casino, and it's exactly what I got.

Of course, you have promotions which make your mouth water, as well as some monthly bonuses for consistant players.

I'd also like to point out that this is one of the best casinos regarding the amount of different payment methods, from your classical ones, to the most absurd ones that I've never heard off, but it's very nice to see they support such a wide amount of deposit/withdrawal methods.

On the other hand I'm holding a bit of a grudge for their withdrawal methods as you have to send verification in order to make an withdraw, which is in my world a bit off a drag to do, especially if you have made a deposit already.

I did not have any problems with the casino though; It was very fun to waste my money on their Marvel slots, and I always find that when I'm enjoying myself, my funds go down really fast no matter how much I wager per spin / play turn.

I'd also have to point out that I've heard a complaint here and there about how the casino bonuses were hard to catch, and the live chat was a bit clunky, but I had no trouble with Live Chat or my bonus pickup what so ever!

I wouldn't, however, rate this casino an 8/10 like it is on AskGamblers, It's great, it's playable, but it's not over 5/10 material. They have a long way to go before they reach a fan rating of 8/10 in my opinion.

All in all I had fun, and this is one Playtech casino I'd suggest you give it a go.

Cheers!