Duelbits Casino

Item: Duelbits Casino
Rating: 7.2
Author: Goran G.

Duelbits Casino

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Get 500 Bonus Spins

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Our Rating CasinoRank

7.2/10

CasinoRank

Player Rating 23 reviews

7.8/10

23 reviews

Complaint Response 10 complaints

3 days avg. 10 complaints

What we like

Home to top tier software vendors
Live chat is open 24/7
Mobile friendly games
Attractive VIP rewards system

What we don’t like

Very few table games

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

By Goran G.

Duelbits Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://duelbits.com/

Established

2020

Licences

Curacao Gaming Control Board

Company

Liquid Entertainment N.V.

Affiliate Program

Duelbits Affiliates

Languages

English, Spanish, German, Portuguese, Japanese, Chinese, French

Casino Type

Instant Play, Live Casino, Mobile, Crypto Casino, Sports

Deposit Methods

Bitcoin, Litecoin, Ethereum, Dogecoin, Ripple, Tether, Binance, TRON

Deposit Fees

Withdrawal Methods

Bitcoin, Litecoin, Ethereum, Dogecoin, Tether, Ripple, Binance, TRON

Withdrawal Fees

Withdrawal Limit

Not Stated

Currencies

Bitcoin, Ethereum, Litecoin, Dogecoin, TRON, Ripple, Tether, Binance Coin

Pending Time

0-24 hours

Withdrawal Times

E-Wallets 0-1 hours
Bank Transfers Not offered
Card Payments Not offered
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

3 Oaks Gaming, Avatar UX, BGaming, Big Time Gaming, Blueprint Gaming, Amusnet (Former EGT Interactive), Electric Elephant, Elk Studios, Evolution Gaming, Evoplay, Fantasma Games, Four Leaf Gaming, Hacksaw Gaming, High5Games, IGT (WagerWorks), Mascot Gaming, Games Global, NetEnt, Nolimit City, Old Skool Studios, OneTouch Games, Pocket Games Soft, Play'n GO, Playson, Pragmatic Play, Push Gaming, Quickspin, Red Tiger Gaming, ReelPlay, Relax Gaming, SmartSoft Gaming, Spinomenal, TrueLab Games, Wazdan, Oryx Gaming, Playson, Play'n GO, Pragmatic Play, Quickspin, Push Gaming, Red Tiger Gaming, Relax Gaming, Spinomenal, TrueLab Games, Wazdan, Evolution Gaming

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

Duelbits Casino is an online casino powered by some top software vendors from across the globe. Players can enjoy games like slots and live dealer games and the casino has its own exclusive games too. There are well-known providers like NetEnt, Wazdan, Thunderkick, Big Time Gaming, and Pragmatic Play. Players can enjoy the casino instantly through their web browser or switch to a mobile device. Duelbits Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Players should note that there are some country restrictions here which means some players will be excluded from opening an account. These countries include France, the Netherlands, Singapore, the United Kingdom, and the United States of America. This list may also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

Duelbits Casino can be enjoyed through virtually any mobile device too such as a smartphone or tablet. Players can log in or register through a compatible mobile browser to gain instant access to the games. The mobile version supports platforms like iOS and Android and players will enjoy a seamless experience, just like the web version.

Security and Fairness

Safety is not an issue at the casino so players can enjoy complete peace of mind. They use industry-standard encryption methods which are also backed up with the latest firewall technology.

The casino also focuses on providing its players with a fun and fair gaming experience. They have developed state-of-the-art Provably Fair algorithms to prove their own games are fair. They also use a random number generator for their other games.

Support

Anyone who needs help and assistance can contact the casino's customer support team thanks to their live chat facility which is open 24 hours a day, 7 days a week. Players can also use this facility to upload their verification documents or the casino can be reached by email if players don’t want to use live chat.

Virtual Games

Thanks to the volume of different software providers the casino caters to most types of players when it comes to video slots. There are plenty to choose from and the lobby is user-friendly allowing players to use filtering options to cut down the amount of time they spend searching for a game. These filters include sorting games into alphabetical order or players can search for games by their popularity.

The casino also likes to keep its portfolio up to date by adding the newest releases. Players can enjoy games like the Sweet Bonanza Slot, Money Train 2 Slot, Deadwood Slot, The Dog House Megaways Slot, and Legacy of Dead Slot.

Table games are limited, players interested in these kinds of games may want to see the “Live Casino” section below. However, the casino has developed its own table games of Blackjack, and Roulette which can still be enjoyed.

Live Casino

In the live casino players will find games like Live Blackjack, Live Dream Catcher, and Live Roulette from the likes of Pragmatic Play Live and Evolution Gaming. There are lots of different rooms to choose from which are all hosted in a live studio with real croupiers. Betting limits can vary and players should find the right table to best suit their limits.

Complaints

Read the complaints other players have left for Duelbits Casino. Learn more about complaints.

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Submit complaint

Duelbits Casino Cannot withdraw 11203 USD from Duelbits

Hi,

I’m currently unable to withdraw $11,203 from Duelbits.com.

I was new to Duelbits and started out by playing some Blackjack on March 17, 2025. I had a lucky streak and had some consecutive wins over the course of 20 minutes. After that, I decided to take a break and make the withdrawal.

That’s when the trouble started: Every withdrawal has been stuck in “processing” since then.

Hours after I initiated these withdrawals, I noticed that I needed to complete KYC2 to continue playing their games. I submitted all the required documents and done the liveness check. However, I didn’t automatically pass KYC2 — support told me to ignore the error message and assured me they’d do a manual review.

Since then, It’s been days now with no resolution from live support or email. I’ve contacted support multiple times, and every time it’s the same response saying that my KYC and withdrawals are still under review.

I'd like to ask their representative here to handle with this situation as soon as they can. Thanks

Unresolved

$11,203

Can't pass verification for 5 days already

It all started with the fact that I made a deposit, then I had several winning and losing bets in the end the balance was 934 dollars I wanted to withdraw part of the money but they suddenly wanted to check my documents I tried to pass verification through sumsub but it gave an error although I did everything according to the rules I was told to contact support by mail from them I heard to expect within 24 hours in the end it's been 5 days and I'm sick of it, can you somehow hurry them up because I do not have the patience for their support

Unresolved

$934

Scammed out of 15000 in deposits and 3000 in winnings

I made an account and started playing on Duelbits on 7/23/2024. Since then, I have made a total of $17,000 in deposits and $2,000 in withdrawals. On 7/31/2024, I suddenly could not play any games, and I got the error message "account is suspended" any time I tried to place any bets. I then contacted live support and was told I had to complete KYC, to which I promptly completed. The next day, on 8/1/2024, I was informed my account has been permanently closed, and my balance of $18,000 has been completely zeroed.

This is completely unacceptable as not only did Duelbits close my account for no reason but also refuse to give me back $15,000 of my own money. At this point I don't even care about my winnings. I just want my $15,000 in deposits back and go back to before I started playing on Duelbits. I wish I had never played on this site.

Unresolved

€3,000

250 000 Dollars held hostage

Complaint: Unresolved Withdrawal of $253,290 from Duelbits.com

On June 14-15, 2024, I deposited the following amounts into my Duelbits.com account:

14/06/2024, 23:55: +34,779.42 ETH
15/06/2024, 00:33: +34,833.38 ETH
15/06/2024, 01:43: +34,933.72 ETH

On June 15, 2024, I requested a withdrawal of $253,290 in ETH:

15/06/2024, 02:28: -253,290.00 ETH (Status: Processing...)

Despite submitting all requested documents promptly, my withdrawal remains unprocessed and stuck in “Processing” status. Over the past weeks, I have provided more than 30 documents, including certified company records and personal identification. These include:

Certified Incorporation Document
Certified Articles of Association
Certified Share Register (two versions)
Register of Directors
Various forms of ID (Norway Passport, Norway ID Card, USA Driver's License)
Utility Bill
Detailed breakdowns of crypto wallet transactions

Since my last comprehensive email to Duelbits.com on June 26, 2024, I have received no response. Additionally, I attempt to contact them via live chat daily, only to receive generic responses or be told to wait.

Despite my complete cooperation and submission of all requested information, there has been no clear timeline or substantive progress on processing my withdrawal. The prolonged lack of timely and transparent communication is causing significant stress and concern.

I seek AskGamblers' assistance in resolving this issue with Duelbits.com promptly.

Unresolved

$250,000

They won't tell me why tehy closed my account

Hi AskGamblers Team,

I need your help with something that's really bothering me. I was playing on Duelbits Casino for the first time on March 30, 2024. I made some bets and actually won quite a bit of money. But then, out of nowhere, they took away my winnings without even telling me why.

I tried talking to Duelbits about it, but they haven't given me a good explanation. I don't understand what I did wrong, and it doesn't seem fair that they're keeping my money like this.

Can you help me figure this out? I'd really appreciate any assistance you can offer.

Thanks a lot

Unresolved

$5,719

Delayed withdrawal with no explanation

I started an account on Duelbits two months ago and deposited 200 US Dollars. I was fortunate on sports betting and made some wins. December 5 I made a withdrawal for 1100 USD.

I was asked to verify my account which I did several weeks ago. Now, one and a half month later, I am STILL WAITING for my withdrawal.

I've asked live support several times for an update. Several persons have said for weeks that they will escalate the situation and let me know. I never hear anything and return to live support, only to read the same answer yet again: That they will escalate.

No serious company spend weeks to verify a valuable customer, and have no clue to what the verification delays, and even promises to notify the customer without doing ANYthing for weeks on end!

This is very unprofessional and irresponsible.

Unresolved

$1,100

Account closed with no further justification

hi, help me please. I registered with the bookmaker Duelbits on July 23, 2023. I made a deposit in USDT and made several bets. When I had 409 dollars in my account, I ordered them for withdrawal. But the money did not arrive in my account. In the chat at first they said that they would be there soon. And then they closed the account altogether without explaining the reasons. When asked why, what I violated, they never answered informatively. They said that the decision was final, but I did not break any rules... I don’t understand. Please help

Unresolved

$409

Casino don't let me withdraw my funds

Hello all, I was playing on that sportsbook for few days, everything was fine but one day I recieved email that I wont be able to take advantage of their promotion and my account is limited (weird strategy but still) - after that I decided to withdraw my funds. And here we go - please do KYC - no problem did it instantly and since there for 3 days now I didnt recieve anything besides copy paste formulas that they can do anything more. I feel robbed hard here for only 500 dollars.. Can you askgamblers team please help me to recover my funds? Duelbits seems unintrested to even contact me with any info. They can only paste same things time after time, Im really exhaused with them already.

Unresolved

$500

Giveaways are not fair

Duelbits "scammed" me on $1000 PREDICTION GIVEAWAY

1. on may 28th I posted my prediction "datetime="2023-05-28T17:25:58" 4 minutes and 2 second before the matches

2.Duelbits support is lying that I made prediction on may 29th (1 day after)

3. Someone from their side make a mistake and I SHOULD BE A WINNER they give other person consolidation prize for 2/3 picks (i have 3/3 right)

They blocked me and delete my prediction comment

Unresolved

$1,000

They do not payout and do not verify my account

I asked withdraw before 48 hours. At their company withdrawals are instant. waited 2 hours and nothing. Than I asked in chat, they said we need to verify you, they told me after I requested them, they didnt notice me. Anyway I did all things they asked , id and photo. And asked from them to review, they said we have a lot of work and dont have time to verify and as a reason my withdraw remains freezes. More than 48 hours passed and they dont pay my deposit. I havent used any bonus from them. And I have deposit more than I have withdraw.

Unresolved

$193

Duelbits Casino Complaint Stats

Resolved 0 / 10

Avg. Amount $27,434

Avg. Complaint Duration 4 days

Avg. Response Time 3 days

Review this casino

Share your thoughts with other players

Player Rating

7.8/10 ● 23 reviews

Top reviews from our players

klaudia2001

1 year ago

1/10

i registered to the site and started gambling with thousands of USD and i hit top on tournaments and they just banned me out from tours cuz of I used another account on the same IP which is a lie, cuz i only had 1 account to play, lost so much and they still banned me out from tournaments, just be careful cuz they doing this and i believe if someone new get a good position on any tournaments, he will get banned for sure and they ask high KYC then.. very unfair is that

kerigma33

2 years ago

1/10

Casino has a good design, withdrawals are quick and verification (first step/ID verification) is quick, which would make it the perfect site to bet on if it wasn't for their mediocre user treatment.

Poor user treatment, subpar bonuses and mediocre/abusive/low sports odds, no real reason to play here, any other site is a better option. You will get stake restricted really soon, possibly the quickest operator to target users.

TIKAMASAL

2 years ago

5/10

On the plus side, their game selection is solid. I found some unique titles I hadn't seen elsewhere, adding a fresh twist to my gaming sessions. Cheers to Duelbit for that.

Their bonuses are a bit underwhelming. The hype I got from Hize's stream didn't match up with what I experienced. The welcome bonus was mediocre at best, and the wagering requirements were a bit steeper than expected. Not a deal-breaker, but definitely left me wanting more.

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