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Dreamz Casino

VERYGOOD 8.27
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Average Complaint Response Time: 1 day
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Average Complaint Response Time: 1 day

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Dreamz Casino Review

  • 0-24-hour e-wallets withdrawal time frame
  • Top-tier software suppliers
  • Mobile-friendly design
  • Live chat open 24/7
  • No phone support
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General info & Latest Promos
Website https://dreamz.com/en/
Established 2018
Owner N1 Interactive Ltd. Casinos
Casino Promotion Dreamz Casino: 100% up to €100 + 50 Bonus Spins on Book of Dead Slot

Dreamz Casino is an online casino where players can enjoy a wide range of popular online slots, table games and live casino games created by top-tier game providers like NetEnt, Microgaming, Quickspin, Pragmatic Play, Play’n GO, Elk Studios, Blueprint Gaming and others. Dreamz Casino is available in several world languages including English, German, Swedish and Norwegian. The casino comes with an interesting design solution and an easy-to-navigate platform. They are licensed and regulated by the Malta Gaming Authority and the Swedish Gambling Authority.

Restricted Countries and Territories 

Unfortunately, there are some country restrictions here and players from certain countries including but not limited to the United States, the United Kingdom, Australia, Italy and France. Players can find detailed information on restricted countries and territories under ‘More casino details’ section.

Virtual Games

Members at Dreamz Casino will get plenty of chances to enjoy a massive selection of video slots supplied by world-class game providers including names such as Microgaming, NetENt, Elk Studios, Betsoft, NextGen Gaming, Red Tiger and others. The titles include Mega Moolah slot, Starburst slotVikings Go To Hell slot and Wild Toro slot

Members who prefer table games can try their luck on various types of roulette including Immersive Roulette, Premier Roulette, Monopoly Roulette Tycoon and French Roulette - High Limit. 

Live Games

Players at Dreamz Casino can also have a great gaming experience playing live casino games such as Live Blackjack, Live Lightning Roulette, Live Three Card Poker and Casino Hold’em Live. Skillful live dealers are at Dreamz Casino will help players to feel at home while enjoying exciting live table games.  

Mobile Gaming

Those who prefer playing on various mobile devices will be able to do so since Dreamz Casino is fully optimized for mobile including Android and iOS devices. This means that players can enjoy their favourite games and online slots anywhere and anytime.

Support

The casino’s friendly live chat team is available to players 24 hours a day, 7 days a week. Besides the live chat facility, the casino also has an email address which players can use in case they need answers to any additional questions.

Security and Fairness

All information players provide to Dreamz Casino is stored on their secure servers while any payment transactions are encrypted by SSL encryption technology to guarantee that players’ personal information is always safe.

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Casino details
More Casino Details More details
  • Website

    https://dreamz.com/en/
  • Software

    Microgaming, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Play'n GO, IGT (WagerWorks), WMS, NextGen Gaming, Blueprint Gaming, Barcrest Games, Genesis Gaming, Leander Games, Yggdrasil Gaming, Rabcat, 2 By 2 Gaming, Betdigital, Big Time Gaming, Elk Studios, SG Gaming, Lightning Box, Push Gaming, Sigma Games, Genii, Pragmatic Play, Red Tiger Gaming, Skillzzgaming, Foxium, Just For The Win, Fantasma Games, Side City Studios, Old Skool Studios, Zonelock, Shuffle Master, BlaBlaBla Studios, Gamomat, Thunderkick, Nolimit City, Relax Gaming, iSoftBet, Merkur Gaming, Cayetano Gaming, Stakelogic, Kalamba Games, 1x2Games, GiG Games, Red7 Mobile, Adoptit Publishing, Northern Lights Gaming, Quickspin, Iron Dog Studios, Playson, Wazdan, Novomatic
  • Deposit Methods

    MasterCard, Visa, Trustly, Skrill, Neteller, EcoPayz, Paysafe Card, Sofort, instaDebit, iDebit, Interac
  • Withdrawal Methods

    Bank Wire Transfer, MasterCard, Visa, Trustly, Skrill, Neteller, EcoPayz, Interac, iDebit, instaDebit
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 72-96 hours

    Bank Transfers: 72-96 hours

    Cheques: Not offered

    Pending Time: 0-72 hours

  • Withdrawal Limit

    EUR/USD 7,500 per week, EUR/USD 15,000 per month
  • Affiliate Program

    Pirate Partners
  • Allowed Countries

    • Africa
    • Aland Islands
    • Albania
    • Andorra
    • Anonymous Proxy
    • Antarctica
    • Arab Jamahiriya
    • Asia
    • Asia/Pacific Region
    • Bahrain
    • Bangladesh
    • Belarus
    • Bolivia
    • Bosnia and Herzegovina
    • British Antarctic Territory
    • Brunei
    • Canada
    • Canton and Enderbury Islands
    • Chile
    • Colombia
    • Curaçao
    • Côte d’Ivoire
    • Europe
    • Falkland Islands
    • Finland
    • French Southern and Antarctic Territories
    • Gaza Strip
    • Georgia
    • Germany [15]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Thüringen
    • Guernsey
    • Iceland
    • Isle of Man
    • Japan
    • Johnston Island
    • Kenya
    • Kiribati
    • Kuala Lumpur
    • Lebanon
    • Liechtenstein
    • Luxembourg
    • Macau
    • Macedonia
    • Malta
    • Metropolitan France
    • Mexico
    • Moldova
    • Monaco
    • Mongolia
    • Netherlands
    • Netherlands Antilles
    • Neutral Zone
    • New Zealand
    • Norway
    • Pacific Islands Trust Territory
    • Paraguay
    • Peru
    • Qatar
    • Reunion
    • Russia
    • San Marino
    • Satellite Provider
    • Saudi Arabia
    • Serbia
    • Sri Lanka
    • Statia
    • Taiwan
    • Thailand
    • U.S. Miscellaneous Pacific Islands
    • Ukraine
    • Union of Soviet Socialist Republics
    • United Arab Emirates
    • Venezuela
    • Vietnam
    • Wake Island
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Euros, British pounds sterling, Swedish kronor, US dollars, Canadian dollars, New Zealand dollars, Norwegian kroner
  • Languages

    English, Finnish, Norwegian, German
  • Licences

    Malta Gaming Authority
  • Company

    N1 Interactive Ltd. Casinos
  • Established

    2018
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

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Dreamz Casino Reviews by Players

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JadeFusion 1 review
Canada
Reviewed on December 22, 2020

LIKED

The games are awesome and aren't easily found at other online casinos. The withdrawal I made was in my bank account within 2 business days...I was surprised as I was told 3 to 5...so they were outstanding. :) Read below for what happened after I made that withdrawal.

DISLIKED

I agree 100% with ChefhotTurkey's review above regarding the Customer Service. Indeed, Jenna is wonderful as is Susanne. There are several that are painful to speak to. Bonuses? At the beginning of joining Dreamz...they were fairly generous. After a few months, nothing..."it is based on activity" "there are no bonuses available at this time", and it goes on.
Oh, "we do not offer bonuses or goodwill for delays in 'relevant' department because of workload." They **** up, we have our accounts restricted. Mine has been restricted for about 3 1/2 weeks (2 inicidents...one was 3 weeks...this most recent was from Friday and continues to be hung up today Monday because of a Tech error). I don't really buy their excuses anymore.
The times this has happened has started happening fairly soon after I made a $ 10,000.00 withdrawal at the end of October. Since then, I have been restricted from playing for "verification" purposes (which was being done after they sent my withdrawal) for 3 weeks...this past one that is on day #4 is due to a message saying "you have reached your gaming limit". It was 1,000/day...I didn't deposit anywhere near that in any given day for many weeks.
So, okay...I changed it to $ 2,500.00 day...waited the 24 hour time limit and STILL have the message, so I can't deposit which means once again, I can't play. It doesn't seem to matter that I've deposited probably 3x what I've withdrawn.
The other thing that's been happening ALOT have to do with the games. There have been several times where you know darn well you're going to land on the big prize and poof! The game loses connection or there's a 'technical' error. I've also noticed that before your account becomes restricted...your deposit made right before them is allowed to be played out, but trust me...it will NOT have one single winning spin no matter what game you try-try several. If there's nothing coming, not even a 5 cent win, you're about to be restricted.
They have no problem taking your money and withholding in the games. I've also been given "valuables" that have popped into my account for about 30 seconds... One that I'm referring to was 100 spins which to my understanding is their typical sort of bonus at the beginning of a new month for the previous month's activity, so it seems to be as a result of the deposits made. This particular valuable was run through my account while my account was hung up for 3 weeks due to verification purposes. I have asked them 3 times for them as I feel they were paid for, they weren't in the account 30 seconds I'm sure, I've been told 3 different times that 'relevant' department will look into it. I've been told that "relevant" department is extremely busy due to unforeseen workload so verification is taking longer than expected (even though their extended timeline posted was 72 hours rather than the typical 24) and also that "relevant department will look at it in 1j-2days as you have to go into the queue. I would like to know who 'relevant' department is and why it takes them so long. And, I would like to know why I'm in a 'queue' for verification with the heavy workload dept when I've been told that this was being sent to Tech support.
I don't know if the employees at this place understand that the reason they get a pay cheque is because of the players or that the Dreamz Management/Administration realizes we're why they're in business at all. They have been getting progressively worse.
One fellow in particular clearly doesn't read what you send him as he repeats the same thing even though he's on a different subject. Wow. There is nothing 'reactive' in regards to issues, let alone 'proactive'.
I have never ever played at a casino that made it so hard to deposit and punished you for winning. In all fairness...before making the withdrawal, things were really good...the games seemed fair, the bonuses were half decent for Dreamz (nowhere near other casino's) and Customer Service was friendly and willing to be helpful. Right now, Dreamz is a 'wolf in sheep's clothing'. They're very sly, give the impression of professionalism and 'caring' in customer service and it's all BS. They could care less...they take your money, then block you from playing on weekends, which is when the machines will typically pay out more-go figure. I'm seriously considering filing a formal complaint for this casino to be investigated by their governing authority.
I see a few unfair gaming practices here. It's too bad because to start with, I loved playing the games...they've got some that no other casino has. Oh well, shouldn't be throwing money down the drain anyway. I sincerely hope whomever is reading this has a better long term experience than I've had.
Oraclefinityx15 7 reviews
Netherlands
Reviewed on August 28, 2020

LIKED

Interface and easy to deposit. Chat agents are humans. (however not much different than what replies you get from those bots) one of 10 agents I spoke to is friendly.

DISLIKED

If you are on a bad roll and you keep depositing and loosing, other casinos atleast give you worthy bonuses.

I deposited about 14k euro on this website in a span of four weeks. Never got lucky. Never got worthy bonuses cash from the casino either. I played a lot on wildz or casinowinner. Or even leovegas. They always gave good cash bonuses..or wager free cashback. Dreamz never gives anything back..even when it gives..it's peanuts compared to what you deposit. Stay away from it if you are a big better and high roller. So dear HIGH ROLLERS: Stay away from this website.
DREAMZ CASINO REPLIED ON SEPTEMBER 1, 2020
Hi there ORACLEFINITYX15

Sorry to hear about your bad run with us. Dreamz has since day 1 put a high effort to reward our players with relevant and generous bonuses which is why many of our players remain loyal for a long time. We will continue to strive for further perfection based on your input. Wish you a good day!

Jimineycricket 1 review
Reviewed on May 28, 2020

LIKED

It’s easy to see how much I have deposited compared to how much I’ve withdrawn. It’s easy to set limits and suspend your account if you want. Good games. 24/7 chat available.. so far it seems good

I am currently waiting for 4150$ withdrawal that I had set up a few days ago .. 950$ of that is still in the reversible period 3200$ has been processed.. I really hope it doesn’t take long to go into my bank account. But based on what one of the reviews said .. I’m getting a little worried now.

DISLIKED

How hard it was to get verified.. I had to send my bank information in a few different ways to finally get it accepted..
which seemed like overkill because I thought I had clearly proven that it was my account..
But it seems to be settled now.
DREAMZ CASINO REPLIED ON JUNE 1, 2020
Hi Jimineycricket

Thanks for the review! Will look into the experience you had, would just need the user name from your end.

Regards

Bruno

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