Dazard Casino is an online casino home to hundreds of different casino games ranging from video slots to the live casino. Players can choose from a number of top performing software providers like NetEnt, Microgaming, Pragmatic Play, Betsoft and Endorphina which are all available instantly through most web browsers. Players who prefer gaming on the go can also enjoy these games through their smartphone and tablet devices. The casino is fully licensed and regulated by the Tobique Gaming Commission.
Restricted Countries and Territories
Unfortunately, there are some country restrictions so this means some players will not be allowed to create an account. Some of the casinos listed in their terms and conditions include the USA, the United Kingdom, Spain, France, Netherlands, Lithuania, Russia, Ukraine, Greece and Curacao. Players should also check that online gambling is legal in the jurisdiction before making a deposit.
Mobile Gaming
The mobile version of their site has been optimized to use through most mobile devices which includes the latest iPads and iPhones. There are loads of games to choose from, just like the web version and players won’t need an app. Players can log in or register through most mobile browsers and can use one single account for all devices.
Security and Fairness
Security will never be an issue as the casino uses the best and most innovative technologies which includes 128-bit Secure Socket Layer Encryption and PGP protocol. This ensures the safe and secure transfer of personal information.
The casino also has high standards when it comes to fair gaming. Their slots and table games come from reliable software providers and all games hold necessary random number generator certificates.
Support
Anyone who needs help and assistance can contact the casino using their live chat system. A friendly and professional customer service agent will be on hand to help around the clock, 24 hours a day, 7 days a week. However, anyone who feels they need additional support can also email the casino at any time.
Virtual Games
The casino is home to a decent game choice which includes some of the industry's finest video slots from award winning providers like NetEnt and Pragmatic Play. Some of their most popular titles include the Money Train 2 Slot, Dead or Alive Slot, Immortal Romance Slot, Book of Dead Slot and Reactoonz Slot. The lobby allows players to easily filter games by their provider or use a search engine to find their favorite titles.
There is no shortage of table games as the casino offers the most popular versions of Blackjack and Poker and card games like Baccarat and Poker. Some games are very traditional with classic rules but other variants are far more modern with new rules and themed tables.
When it comes to video poker games players won’t be disappointed as there’s plenty to choose from. Some of these games come in single hand and multihand variations in order to cater for all types of bets and players.
Live Casino
In their live casino are more games so players can enjoy a unique and versatile experience regardless of their game choices. Some of the most popular live games include Live Dream Catcher, Live Crazy Time, and Live Monopoly. These games are all hosted with a real life croupier, in live studios and are often open around the clock. Table limits vary but suit players with both small and big budgets.
I like their website design, and they have a good selection of games. I didn't have any problems when signing up, that process was quick. I cannot speak to any withdrawal process as I had issues with my deposits.
I am compelled to share my extremely frustrating experience with Dazard Casino, which involves not one, but two cryptocurrency deposits that have not been credited to my account despite confirmation of receipt on the blockchain. My initial deposit via Cardano and a subsequent deposit via XRP were both successfully transferred but have not appeared in my casino wallet.
From the outset, the customer service was unsatisfactory. The responses from various support agents were repetitive and non-progressive, mostly instructing me to wait without providing any concrete resolution timelines. Each conversation with support ended with promises of updates that never materialized, showcasing a lack of efficiency and transparency in handling financial transactions.
My follow-up efforts have been met with vague assurances and a consistent deferral to an undefined “relevant department.” The lack of urgency and transparency in resolving these issues is alarming, especially considering the clear blockchain evidence showing the transfers were successful. This has led me to escalate the matter repeatedly, but with no tangible response or acknowledgment of the urgency of the situation.
The cumulative effect of these unresolved transactions and the customer support’s inability to expedite resolutions or offer clear, timely communication has significantly impacted my trust in Dazard Casino. I advise potential customers to be wary of possible complications with financial transactions and the apparent gap in effective communication between their payment processing team and customer support.
As it stands, both deposits remain unresolved, and the nonchalant attitude of the customer service team towards significant financial discrepancies is concerning. I am left with no choice but to publicize this experience and advise caution to anyone considering this platform.