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Cozino Casino

GREAT 8.92
Players from your country not accepted
Average Complaint Response Time: 2 days
Players from your country not accepted
Average Complaint Response Time: 2 days

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Cozino Casino Review

  • 0-24 hour withdrawal timeframe
  • Mobile friendly design
  • Top tier software providers
  • UK Gambling License
  • No live chat
Suggest an edit
General info & Latest Promos
Website https://www.cozino.com/
Established 2018
Owner Skill On Net Ltd. Casinos
Casino Promotion Cozino Casino: 100% up to €100 + 50 Bonus Spins

Cozino Casino is a western themed online casino where members can enjoy a stress-free experience with games that include slots, table games and a live casino. Members can enjoy 500+ games from well-known providers which include the likes of NetEnt, MicrogamingPlay’n GO and Yggdrasil Gaming and the site is available to play in multiple languages. Players can log in instantly through a web browser or they can use the available mobile casino. Cozino Casino is licensed and regulated under the laws of Malta, Sweden and the UK Gambling Commission.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. The casino cannot accept players from certain countries which includes but is not limited to the United States of America. Players should also make sure that online gambling is legal in their jurisdiction before attempting to open an account here. The full list of restricted/allowed countries can be found under ‘more casino details’.

Virtual Games

Players will find over 500+ games in the lobby which includes hundreds of video slots from the likes of NetEnt, Microgaming and Play’n GO. Whilst there are not any filters to help with browsing players will be able to use the search engine. Players simply need to write a few letters and the casino will match this with the matching slot making it easy for members to find their favourite games. Titles include the Immortal Romance Slot, Vikings Go Berzerk Slot, Thunderstruck 2 Slot, Spina Colada Slot and Raging Rhino Slot.

There is a small selection of table games which includes popular variants of blackjack and roulette. Other table games include Punto Banco and Baccarat.

Live Casino

Those who prefer the thrill of a live casino environment can try out the live games available here. There are multiple games available which are hosted by friendly dealers and are open around the clock. Players can enjoy games from the likes of Evolution Gaming and NetEnt and these include ones like Live Roulette, Live Dream Catcher and Live Blackjack.

Mobile Gaming

The casino is also available on the go for anyone who likes to play from their mobile, smartphone and tablet devices. There’s no app required as games are optimized so they can be easily played through a compatible mobile browser.

Support

Members who need help and assistance can use the casinos customers support team. Unfortunately, there is no live chat available however, players can email any questions or problems to the customer service department. The team will be on hand to help and make sure players have a trouble-free experience. Multilingual support is available, but this won’t always be 24/7.

Security and Fairness

When it comes to security the casino uses a high level of SSL encryption which means all customer data will be treated as confidential and is encrypted before being transmitted over the internet.

The casino also uses a random number generator which determines the outcomes of the games available at the casino. This guarantees players will always get a fair game.

Screenshot

Casino details
More Casino Details More details
  • Website

    https://www.cozino.com/
  • Software

    Microgaming, NetEnt, Play'n GO, Yggdrasil Gaming, NextGen Gaming, Eyecon, High5Games
  • Deposit Methods

    EcoPayz, Neteller, Paysafe Card, Postepay, WireCard, ewire, Visa, Entropay, Przelewy24, Sofort, Nordea, GiroPay, EPS, Abaqoos, Boleto, eKonto, Euteller, Teleingreso, Multibanco, DineroMail, QIWI, Todito Cash, Lottomaticard, Skrill, WebMoney, Yandex Money, ComGate, Zimpler
  • Withdrawal Methods

    Neteller, Paysafe Card, Postepay, WireCard, ewire, Visa, Entropay, Przelewy24, Sofort, Nordea, GiroPay, EPS, Abaqoos, Boleto, EcoPayz, Euteller, Teleingreso, Multibanco, QIWI, Todito Cash, Lottomaticard, Skrill, WebMoney, Yandex Money, Zimpler
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 2-7 days

    Bank Transfers: 2-7 days

    Cheques: Not offered

    Pending Time: 24-48 hours

  • Withdrawal Limit

    EUR 5,000 per transaction, EUR 10,000 per month
  • Affiliate Program

    Bigwin Affiliates
  • Restricted Countries

    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia
    • France
    • Germany [16]
      • Baden-Württemberg
      • Bayern
      • Berlin
      • Brandenburg
      • Bremen
      • Hamburg
      • Hessen
      • Mecklenburg-Vorpommern
      • Niedersachsen
      • Nordrhein-Westfalen
      • Rheinland-Pfalz
      • Saarland
      • Sachsen
      • Sachsen-Anhalt
      • Schleswig-Holstein
      • Thüringen
    • Greece
    • Iran
    • Israel
    • Italy
    • Metropolitan France
    • Mexico
    • Netherlands
    • Portugal
    • Puerto Rico
    • Romania
    • Singapore
    • Slovakia
    • Slovenia
    • Spain
    • Switzerland
    • Turkey
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Australian dollars, Canadian dollars, Swiss francs, Denmark kroner, Euros, Norwegian kroner, Russian rubles, Swedish kronor, US dollars, South African Rand
  • Languages

    Danish, English, Finnish, German, Norwegian, Swedish, French
  • Licences

    Malta Gaming Authority, UK Gambling Commission, Swedish Gambling Authority
  • Company

    Skill On Net Ltd. Casinos
  • Established

    2018
  • Live Chat

    No
  • Contact

    Support Mail Email: [email protected]

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Cozino Casino Reviews by Players

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reinhardweiss 1 review
Reviewed on September 3, 2021

LIKED

Cozino Casino has a pretty favourable deposit match bonus and appealing attached ‘wild’, explaining why I was instantly hooked to trying out their services. To save you the hassle on your research, the wild is a 100% bonus up to €100 and 50 free spins. Then, another extra 10 free spins for 5 days.

DISLIKED

VIP clubs or of some sort are also appealing. While I do appreciate that Cozino Casino offers one, I can’t help but to call out that their conditions and points required are quite labour intensive. What is even worse is that whenever I like to question some of their posted conditions, they don’t have a live chat.
COZINO CASINO REPLIED ON SEPTEMBER 10, 2021
Hi REINHARDWEISS

Thank you for sharing your feedback, its much appreciated. We’re glad to hear that you enjoyed our great welcome package and hope that your positive experience on site continues.

Sorry to hear that you weren’t as pleased with the terms on our Club programme. I have passed your feedback on this to the CRM team to help with future decisions on this promotion.

Thank you again for taking the time to share your experience with Cozino.

Kind Regards,
The Cozino Team
insa801 1 review
United Kingdom
Reviewed on November 30, 2020

LIKED

Managed to Deposit twice and won some amount
Bonuses seems to be fair although I never use them as they limit you on withdrawals
Slot return was great as with the slot I played from £2 stake four around £400.

DISLIKED

Verification was bit later than said but still within timeframe. Mine was within 24 hours although it says it is completed within 12 hours.
Now, withdrawals are biggest pain. It says ‘same day’ which is completely untrue. On the day I requested withdrawal never received it so contacted support and was advised withdrawals take 11hrs but some small delays can be possible. After 24 hours contacted again and this time was told 11-24hrs to process. Again. Nothing happened. Contacted again and this time was told We cannot give you a timeframe. Apparently team is checking as fast as they can. Have no idea what are they checking for 1.5 days as I never used bonuses, account was verified by them and my winnings came from playing one slot and not using any other perks.
Still have no winnings. Probably trying to find a loophole not to pay.
COZINO CASINO REPLIED ON DECEMBER 4, 2020
Hi INSA801,

Thank you for taking the time to leave information about your experience with Cozino, any feedback is much appreciated. We are glad to hear that you had a pleasant experience when playing onsite and thank you for the positive feedback regarding our offers and bonuses even if you did not choose to partake in them.

We are sorry to hear about the issues you are having with your withdrawals. Regarding the delivery times, please note the time frame for withdrawals can vary depending on the method being used, more details can be found in the Withdraw section of the Cashier. The times stated are also from when the payment has been processed. I will pass along your feedback regarding the problems you’ve had with this part of the system and hopefully assist in providing a better experience for both yourself and our other players. If you continue to have any problems then please do get back in touch with our customer support team.

Kind regards,
The Cozino Team
nicaKel 11 reviews
Berlin
Reviewed on June 23, 2020

LIKED

The user website is fairly easy to use and it's also appealing to look at to be honest. There are a lot of games than offered at the homepage. They only showed a few so the site would load quicker.

DISLIKED

There's not enough selection of payment methods. I had to make a Neteller account despite my preference being PayPal. Also, I'm not sure if it's the casino or the provider, but the withdrawal process is annoying. There's too many things to submit and fill up and it takes too long to process.
COZINO CASINO REPLIED ON JUNE 24, 2020
Hi Nicakel,

Thank you for your feedback, it is very much appreciated. We are glad to hear that you enjoyed the appearance and layout of our site and found it at ease to navigate. We are also appreciative that you were able to highlight the great range of games we offer onsite and the fast loading speed too.

Regarding your feedback on the payment options, we are sorry that your first preference was not available, and I will pass your feedback onto the team. Our withdrawal process is in place to ensure everything is completed safely and securely for the players; however, I will also pass these comments on – we take on whatever we can to ensure a better player experience on the site.

Kind Regards,
The Cozino Team

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