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Cozino Casino is restricted in your country, please try these instead:

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Cozino Casino

Our Rating CasinoRank
4.7/10
CasinoRank
Player Rating 11 reviews
5.8/10
11 reviews
Complaint Response 4 complaints
2 days avg. 4 complaints
What we like
  • Mobile friendly design
  • Top-tier software providers
  • UK Commission-licensed
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Ad Disclosure

18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware


Cozino Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.cozino.com/
Established
2018
Licences
UK Gambling Commission, Alderney Gambling Control Commission
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Live Casino

Cozino Casino is a western-themed online casino where members can enjoy a stress-free experience with games like slots, table games and live-dealer casino classics. Members can enjoy 1,500+ games from well-known providers which include the likes of NetEnt, Games GlobalPlay’n GO and Yggdrasil Gaming and the site is available to play in multiple languages. Players can log in instantly through a web browser or use the mobile casino version. Cozino Casino is licensed and regulated under UK Gambling Commission.

Restricted Countries and Territories

Unfortunately, due to legal restrictions, players in certain countries won't be allowed to register an account. The restricted countries include, but are not limited to, Austria, Belgium, China, Cyprus, Estonia, France, Greece, Greenland, Hungary, Iran, Israel, Italy, Latvia, Lithuania, Mexico, Philippines, Poland, and Russia.

Mobile Gaming

The casino is also available on the go for anyone who likes to play from their mobile, smartphone and tablet devices, fully optimised for virtually all mobile devices.

Security and Fairness

When it comes to security the casino uses a high level of SSL encryption which means all customer data will be treated as confidential and is encrypted before being transmitted over the internet.

The casino also uses a random number generator which determines the outcomes of the games available at the casino, guaranteeing players will always get a fair game.

StallCation

Complaints

Read the complaints other players have left for Cozino Casino. Learn more about complaints.

Show all complaints
Cozino Casino - Delayed Verification Of Docs
I signed up and deposited with this casino a week ago with no problems. The issue arises when I tried to play with my deposited funds it asked me to contact support which I did. It transpires unbeknown to me that I had previously self excluded under a license, which makes no sense to me as have never been a member of this casino before but apparently different casinos operate under the same license? I was informed via live chat that the self exclusion had now expired and to be able to play with my deposited funds I needed to provide two documents which I forwarded that same day and received confirmation that these had been received by the casino. After 2/3 days I was still unable to play with my funds so again I contacted live chat which takes on average 10/20 mins to get connected and was told that flash photography was not allowed and to resend one of the docs which again I did the same day. At no point did I receive any comms from casino stating there was an issue with one of the docs and I was told that this would now be put under high priority. Another 48hrs passed and I again contacted casino for an update and was told again that this would be placed under high priority. I spoke with them again last night and have now been told that they haven’t received any of my documentation despite receiving confirmation emails and support staff telling me they had received them. This casino has allowed me to join and make and deposit and now they are in my opinion delaying the KYC, but are quite happy to keep my funds. If there was an issue I should not have been allowed to sign up let alone deposit. I have attached a cpl of screen shots and can provide more proving this casino is lying about receiving docs.
staus Resolved

Complaint Statistics

Resolved 4
Avg. Amount $ 7,039
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
5.8/10 11 reviews

Top reviews from our players

The availability of games is awesome. I’ve had some decent wins since joining Cozino, but haven’t cashed out yet. Maybe I will have the opportunity to soon. They have all of my favourite games including games from providers like Thunderkick, BTG, and Play n Go (Book of Dead is my all time favourite). So far this is an awesome casino, which is hard to find as a Canadian player.

Fees on deposits aren’t great but not a big deal. Chat times to connect are a bit long. Like, very long

Thank you for the review. We think that you’re awesome too. Keep your eyes open, because more game releases are coming. We promise that they’ll be just as good as Book of Dead 👌. Go Canada!

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