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Cloud Casino

6.8
CasinoRank
7.9
Player rating 7 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • 0-24 withdrawal timeframe
  • Mobile friendly design
  • Available worldwide
What we don’t like
  • No live chat available
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2015

Licences

Gibraltar Regulatory Authority, UK Gambling Commission

Affiliate Program

Casino Type

Instant Play, Mobile

Deposit Methods

Trustly, MuchBetter, PayPal, Visa, MasterCard, Payz, Skrill, Neteller, Boku, Paysafe Card

Currencies

British pounds sterling, Euros

Withdrawal Methods

MuchBetter, PayPal, Trustly, Visa, MasterCard, Payz, Skrill, Neteller

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: Not offered
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 72 hours

Withdrawal Limit

GBP 2,000/ EUR 2,000 per day, GBP 10,000/ EUR 5,000 per month

Software

NetEnt, Nyx Interactive, NextGen Gaming, Nektan

RTP

Publicly audited

Contact

Support Telephone: 020 3457 3256
Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Cloud Casino is a colorful online casino with plenty of games for both desktop and mobile players. It features leading online slot games and some other favorites from NetEnt, NextGen Gaming, Nyx Interactive, and Nektan. Players at Cloud Casino can also enjoy a host of benefits, including regularly updated promotions and VIP club perks. Cloud Casino is licensed by the UK Gambling Commission and Gibraltar.

Restricted Countries and Territories

There are some country restrictions here, so players need to make sure that online gambling is legal in their jurisdiction before attempting to open an account here. The full list of restricted countries can be found under ‘More Casino Details’.

Virtual Games

Cloud Casino is home to a huge selection of online slots from NetEnt, Nektan, and NextGen Gaming/Nyx Interactive. Players have access to nearly 100 different games in total. Some of the most popular ones include Guns N’ Roses slot, King of Slots, the Foxin’ Wins slot series, the Irish Eyes slot series, and An Evening with Holly Madison slot.

Other games are much more limited at Cloud Casino. The site currently features just one Roulette variant, single-hand and multi-hand Blackjack, and a couple of slot-themed scratch games. No table pokers, video pokers, or other casino specialties are available at this time.

Mobile Gaming

Cloud Casino makes mobile players a top priority. Most of their games can be played directly on a smartphone or tablet with no app download required. The site is compatible with most modern mobiles, including iOS and Android devices.

Support

Customer service representatives are available at Cloud Casino from Monday through Friday only, between the hours of 9am and midnight. The fastest way to reach them is through their toll-free phone number. Players also have the option of emailing the casino. Unfortunately, there is no live chat option available at this time.

Security and Fairness

Cloud Casino uses state-of-the-art SSL encryption on all sensitive portions of their website. This includes the registration page, the casino lobby, and all banking pages. This technology ensures that no one is able to read private data sent to the casino at any time.

Independent agencies like GLI are regularly hired to test the games for statistical soundness and genuine randomness. All of the games have continually passed these tests for years.

Player Reviews

7.9
7 reviews
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Player rating
Bomber12
May 18, 2017
6

Just singed up today and got 200% percent bonus so I decided to give it a whirl. Only deposited 10 and got 20 pound bonus so 30 in total. I decided to play a couple of games such as secret santa, cleopatra and didn't have much luck so I tried jungle jackpots and had some luck on that and managed to win 330 pounds but 250 of that was taken in bonus money so was a bit disappointed after live chat explained... so I decided to go onto live roulette and managed to win 400 pound so it wasn't all bad and for a 10£ deposit can't complain at all. Overall good casino

Bonus terms and conditions a bit sneaky how they say that it's 30x deposit and bonus money and then it's cashable butility it has a max conversion rate better of playing without bonus. Still pending withdrawal will post a review after it has been processed in regards to time

Message
JackLar
February 12, 2017
10

This is a new casino for me, but already one of my top 3 favourite. Easy to use, great slot games, and also works great on my mobile.

They should get some more video poker games to few of them.

Message
Kratostoner
November 10, 2016
9

I'd give them overall rating of 9/10
Friendly staff
Direct number
Good games
Grate experience

For me it took only 2-3 days for my identity to be approved and my withdrawals to go from pending to paid. I loses 1 point only coz the lines not 24 hours

Thumbs up to this casino

Message
nickuk911
July 2, 2016
6

Well I found this casino and made a small £20 deposit to try it out (Did Not Take Deposit Bonus).

Played Dragonborn slot and managed to get to £100, I thought I would withdrawal to test how efficient the casino is in paying out winnings as let's face is nobody likes hassle when it comes to waiting for your hard earned winnings!

I will report back on the outcome/speed of my withdrawal.

- I found it impossible to deposit from the webpage on a PC, clicking the deposit or account buttons did nothing and the layout for some reason was very large and not very user friendly. However when loading up the website on android I was able to make a deposit and play. Cloud casino need to look into that.

- Not the widest selection of slots available.

5/10 from me will rate higher when I have received my money :)

Message
lena1967
May 10, 2016
9

Nice layout no lag on games. Emailed support quick response quite happy to deposit here. Have very good games and lots of choice, will be back for sure to play again.

Nothing so far all round good casino, nothing negative to say about Cloud casino.

Message
givara58
April 10, 2016
10

Tonight I found this casino at AskGamblers, I want to try my luck... I deposited 10 sterling pounds, they have a generous first deposit bonus, 5 free and 200% first deposit... I called by tel. how to get my bonus, they told me to claim it after my active bonus is back to zero... I had 0.19 pence, so he added the bonus manually in seconds after I accepted to remove the 0.19... So I had 30 credits to play with.

I was lucky to win 320 pounds, so I just withdrew without wagering the 20 bonus, and cashed out 300. Well they have a good selection of games Netent and Nextgen and more. The software have no errors and fast, I recommend all to give it a try.

About the payments I have no idea how long pending time for e-wallets, I used my Skrill account.

Very good casino, as soon as I got paid, I will try it more and more. I rate it 10/10

Nothing negative to say, one word its a good casino.

Message
LilianInThaHouse
February 21, 2016
5

Every day the AskGamblers list of casinos is getting bigger and bigger and it already has more than 1,000 casinos. The Cloud Casino, at the time of this writing, is the last casino that has been added on this list. First, I'll write that some information about this casino here on AskGamblers needs more data. In the "Restricted Countries" states only one state and that is the United States. But I could not register an account at this casino because the casino does not allow that for players who come from my country. I believe that beside to the United States and Bosnia and Herzegovina there is more states that should be found here.

This casino offers only one currency for your account and that is the British pound. Already by that it may be concluded that the Cloud Casino is mainly focused on players from the United Kingdom. I believe that the players who come from outside the UK would not like this too much.

Also I believe that anyone would not like the fact that this casino does not offer live chat support. The live chat is the fastest and the best way of communication between player - casino. Perhaps, the only thing that personally makes me impressive at this casino is their welcome offer. The welcome offer here consists of even 4 bonuses. The first is a no deposit bonus of 5 pounds but the casino has protected in that way, when it comes to this bonus, you have little chances to reach the wagering requirements which are incredibly 100 x bonus. Not only that, the max withdrawal in this bonus is limited to 20 pounds. Beside to this bonus there are also 3 bonuses for the first 3 deposits with different bonus percentages - 200%, 100% and 50% on the third deposit. The wagering requirements for these deposit bonuses are 30 x deposit + bonus.

Overall, the Cloud offers so little to receive a positive rating from me. For this casino I give 5 out of 10 possible stars.

Message
Welcome Bonus

Cloud Casino: 100% up to £100 + 100 Bonus Spins, 1st Deposit Bonus

First 3 deposits only. Min deposit £10. Max total bonus £500 & 150 spins. 30x wagering (dep+bonus). 30x on spins, 4x conversion, bonus and spins valid on selected slots. Full T&Cs apply. Full Terms apply.

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