- Home to 7000+ games
- Access to industry-leading providers
- 24/7 live chat
- Certified by iTech Labs
- Mobile friendly games
- Multiple country restrictions
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Chipstars Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Chipstars Casino is an online casino where players can register within 30 seconds and enjoy more than 7000 games from 60 different providers. These providers include well-known names such as Nolimit City, Pragmatic Play, Playson, Thunderkick and more.
When players visit the casino, they can select their preferred language, which includes English, German and Italian. The site is also available for players through virtually any device, including the latest web platforms, smartphones and tablets.
The casino is fully licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Due to online licensing laws, there are some country restrictions. We will provide more information under ‘more casino details’.
Mobile Gaming
The casino is fully compatible with most mobile devices, including the latest smartphones and tablets. Players will not need to download an app. They can enjoy the games through a compatible mobile browser.
One account can be used across all devices so that everything stays in one place, and players can easily switch between devices.
Security and Fairness
There are no issues with security and fairness. The casino uses high levels of SSL encryption to protect customer details at all times. Personal information and financial transactions are always protected.
They also use a random number generator to determine the game results. This means games provide fair and unbiased results every time.
- E-Wallets 0-24 hours
- Bank Transfers 0-24 hours
- Card Payments Not offered
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
The casino is home to thousands of games, many of which are video slots and some of the most popular titles in the industry. The games lobby is user-friendly, and since there are so many providers to choose from, there is a drop-down menu players can use to find their favourites quicker.
If players know which games they want to play, they can use the search engine to find them. The casino has also listed games by provider, so it couldn’t be easier for players to track down their favourite games.
Top titles include the Sakura Fortune 2 Slot, Sweet Bonanza Slot, Big Bass Bonanza Slot, Wolf Gold Slot and Fruit Party Slot.
For players who enjoy table games, they have plenty of those here too. Players can enjoy variations of Blackjack, Roulette, Baccarat and more. Game rules vary from table to table but allow players to bet against the house, using their best strategies.
If players enjoy a 5-card draw, they can also enjoy various video poker games, including the classic Joker Poker.
Live Casino
In the live casino are more games, these are hosted by real-life dealers, hosted by providers including Evolution Gaming, Ezugi and Pragmatic Play Live. There are a variety of games to choose from, and betting limits vary from room to room.
Support
Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is through their live chat facility, which is open 24 hours a day, 7 days a week.
The casinos' professional support team is available between the hours of 09:00 - 16:00 CET, and if players think their issues are more complex, they can email the casino at any time or use the online contact form.
Complaints
Read the complaints other players have left for Chipstars Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi, Thank you for your kind words! We're glad to hear that you’re happy with our VIP service. Your VIP manager is dedicated to providing you with the best experience, and we're glad the bonuses and fast payouts are meeting your expectations. We appreciate your feedback regarding limits and promotions. Our team continually works to improve and offer the most rewarding experience for all players, and your comments are very valuable in guiding those efforts. We look forward to supporting you throughout your gaming journey.
The pros of this brand are many. All the payment methods I need are available, many of which provide instant payments. The casino did not ask me for KYC yet, I had 3 small-ish withdrawals and they paid fast, same day/next day. Cashback is real, real money. If I lose, at least I get something back. 10.000 games available, it is like the Disneyland of online gambling.
I wish I had discovered this casino before, that's all I can say. Support could have told me what it takes to be a VIP, because then I get 25% cashback, they told me it is an algorithm(?) deciding that, ah, well.
Hi, Thank you for your detailed feedback! We're glad to hear that you're enjoying the wide range of payment methods, rapid withdrawals, and real cashback offers. Your comparison to "the Disneyland of online gambling" is truly flattering! We appreciate your enthusiasm about our game selection and are pleased that you've had a positive experience with us so far. Regarding your inquiry about becoming a VIP, I understand the curiosity around the criteria. VIP status is based on your weekly and monthly deposit amounts, which help us evaluate your level of engagement with the casino. If you have further questions or need assistance, our support team is always here to help!
I am getting 20% cashback in real money on average. My VIP host Bane, is the best I've ever had. 8 welcome bonuses, 3 of which I have fully unlocked. With Interac for instant withdrawals.
Some game providers are not available without a VPN, but it's not really a problem. The website had some stuck free spin rounds 2 or 3 times for me, but this was resolved in no time.
Hi, Thank you for sharing your positive experience! It's great to hear that you’re enjoying your cashback, our VIP host Bane, and the convenience of instant withdrawals with Interac. We appreciate your understanding regarding the game provider access and are always working to improve the platform for a smoother experience. Sorry for the occasional technical hiccups with free spins, but it's great to know they were resolved quickly. Your feedback is valuable, and we look forward to continuing to provide you with a top-tier gaming experience. Thanks again for your support!
Top support and VIP managers, very friendly and the platform has all my favourite games. Payouts in crypto and to bank are very fast, usually done and received on the same day, big compliment and thank you.
Nothing to dislike really, my experience has been very smooth so far and if there was any issue, it was helped fast and always received some free spins for that.
Hi, Thank you so much for your kind words and positive review! We're happy to hear that you’re enjoying our support, VIP managers, and the wide selection of games. Providing fast payouts and great customer service is our priority, and it’s fantastic to know they’ve met your expectations. We truly appreciate your feedback and look forward to continuing to offer you a smooth and enjoyable gaming experience. Thanks again for your support!
Hi! this is an office of scammers, I made an account with them, passed KYC, replenished and started playing, I managed to turn my $ 400 into $856, then I decided to withdraw, to which I received a letter with additional verification asking me to provide a notarized passport and provide them with my place of work and how much I earn. To which I refused them since they do not have the right to request such information, I asked them to simply return my deposit of $400 to me, so after that their tech support called me a fraudster and gave me the label of a fraudster. I have proof of this, and they refuse to give me my money back, I don't recommend this office to anyone.
Hi Gasbek, We apologize for any inconvenience you've experienced. To investigate this matter and better understand your situation, could you please provide us with your username or email address? This will enable us to review your case thoroughly and address any issues. The Chipstars Team
This casino asked me for kyc to withdraw my winnings and then made me wait 2 weeks to block my account and confiscate my winnings, they did not give me any valid reason and the live support does not respond to me.
We apologize for any inconvenience you've experienced. To investigate this matter and better understand your situation, could you please provide us with your username or email address? This will enable us to review your case thoroughly and address any issues. We appreciate your patience and are here to assist you in resolving this matter. The Chipstars Team
I was denied access to Casino Chipstars, did not give out my winnings! Ignored the dispute and did not contact askgamblers support about my complaint. Support as soon as you try to withdraw funds starts to ignore. Breaks their own rules. Does not pay out. Chip Stars Casino is just an intermediary between providers, it is not responsible. It doesn't have its own sports line. If a dispute arises regarding sports betting, Chip Stars Casino is absolutely not autonomous. They immediately start referring to the provider Sportsbook. Just think about it, a sportsbook provider. Totally unreasonable overestimation of the casino!
My review is true! You can check the dispute in the complaints section of this casino.
We understand that being denied access to your account and your winnings can be frustrating, and we appreciate your feedback. We want to clarify that your account was suspended due to a violation of our terms and conditions. We take these violations seriously to ensure a fair gaming environment for all players. In the instance of a dispute regarding your account, we have provided all relevant documentation and evidence to AskGamblers to support our actions and decision. We acknowledge the confusion caused by our communication channels and sincerely apologize for any misunderstandings. Our intention is always to provide a clear and transparent process. The Chipstars Team
At first, I liked it, I saw that in sports there were matches, only top events, and I liked that there would be no distractions. I’ll tell you below what happened during the withdrawal.
First, I topped up the casino with 60 euros and lost it, then I topped up with 50 euros. I had 45 euros left and decided to withdraw the money. I receive a message that I must certify my passport and provide them with a photo, take a selfie with my passport, confirm my address again (I confirmed it before topping up) and also write about my work, etc.
I was left in the red and to withdraw the rest of my money, I have to pay a notary. Why don't you ask for these documents when people fund their account? People are casino scammers. If you are saving your money, do not replenish this casino.
Dear player, We wanted to clarify the situation and inform you that an additional KYC check was requested because our sportsbook provider flagged your betting activities as suspicious. This resulted in certain limits being imposed on your account, as it was marked for the "arbitrage group." We understand that this may have caused some inconvenience, and we sincerely apologize for any disruption it may have caused to your betting experience. However, as a licensed casino, we must comply with regulatory requirements. We would also like to point out that the withdrawal was processed, but unfortunately account had to remain closed due to these regulations. We wish you all the best in your future endeavors.
Good afternoon, my name is Samuel, I accidentally came across this fraudulent site, as it turned out after a while.No one said that I had violated any rules, and I didn’t know, I thought it was an ordinary identity check, nothing more. I registered, played, placed bets, it was about 3-4 days ago, I don’t remember well. From my deposit of 100 euros, I won 500 euros, well, I think I’ll bet on withdrawal. I received a refusal and an identity check.Having sent the documents that were at hand, I waited for a response. The answer did not keep me waiting, I was told to send my passport or ID card to be notarized, since I was on a business trip, I simply could not do this, physically and financially. But he continued to play on the site, tried the Aviator casino, and played on it until he had completely passed the verification. It so happened that with 500 euros my game balance was already 1400 euros. When I had the opportunity to make a notarized document, I sent it to support for successful verification and withdrawal of my funds. After checking the documents, it was revealed that I allegedly violated their rules and set up arbitration situations. I, as an ordinary passerby in bookmakers and casinos, do not understand what they are talking about and why I am being accused after 4 months. And just when I wanted to collect my winnings. That is, you understand, they want to deceive me. Support answers me and says that I violated the rules, and I will only be paid my deposit of 100 euros. Please note, after 4 months. And I played until I sent the document and requested my withdrawal of funds. It turns out that the support thought that if I didn’t send the documents, they simply wouldn’t give me anything, and if I did provide the last document, they would only give me the deposit. It turns out that the casinos are scammers. The message was clear, keep in mind everyone who is going to play here. If I get paid the amount of my game account, I will tell you about it and edit my review. So far, there is no deposit, nor the full amount that was on the game account.
Thank you for taking the time to share your experience. We want to clarify that the additional KYC checks were necessary because your account triggered certain flags related to activity that our provider monitored. Specifically, your account was associated with patterns that led to it being placed in an arbitrage group. As a result, limitations were set on your account to ensure compliance with our provider's policies. We genuinely apologize for the late reply and any inconvenience this may have caused you. Since you did not pass the KYC check, your account had to remain blocked according to the Terms and Conditionsa and our policy. Unfortunately, this meant that we were unable to process your winnings. However, we have processed the return of your deposit. We regret any confusion or frustration this has caused you. Thank you for your understanding. Best Regards, Chipstars Team
Without exaggerating, this is really the best casino site where you can gamble safely and quietly, they have a very good team, they are just super friendly and helpful, the support is really great, they can be reached quickly and even through others platforms, quick verification, great work always stay like this, you are the best ❤️🙏
Thank you for your friendly feedback, we are glad that you enjoy our games and service. Our team is tirelessly working on upgrading the platform, and we hope you will continue enjoying it. Respectfully, Chipstars Team
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Ever since I became a VIP, I am extremely happy. Support was friendly and the casino good before that, but the VIP service is something else, my VIP manager is giving me very generous bonuses and has my payouts processed super fast to my Interac account, even during weekends.
There are some limits on Live Casino Roulette and sports bets and withdrawal limits if you are not a VIP player. The promotions are getting much better recently, really, that's all there is which is not perfect.