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CatCasino

Our Rating CasinoRank
6.3/10
CasinoRank
Player Rating 163 reviews
9.5/10
163 reviews
Complaint Response 15 complaints
2 days avg. 15 complaints
What we like
  • Home to well known software providers
  • Accepts cryptocurrencies
  • Live chat is open 24/7
  • Mobile friendly design
What we don’t like
  • Some country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


CatCasino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.catcasino.com/en
Established
2021
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, Finnish, French, German, Norwegian, Uzbek, Kazakh
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

CatCasino is an online casino home to a library of games for players to enjoy instantly through virtually any web browser or mobile device. Players can choose from numerous software providers which includes some of the biggest names in the industry like NetEnt, Microgaming, Play’n GO, Pragmatic Play, Quickspin, Red Tiger Gaming, Relax Gaming and Nolimit City. The site supports multiple languages and players can feel safe as they are fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here, this means that players that reside in certain countries will not be allowed to open an account. We will list all of the restricted countries and territories under ‘more casino’ details and players should also check that online gambling is legal in their jurisdiction too. 

Mobile Gaming

CatCasino can be enjoyed on the go through virtually any mobile device, like the latest smartphone and tablet. No app is needed as such, players can simply load the casino through a mobile browser using operating systems like iOS and Android

Many of the casinos' most popular games can be enjoyed this way and they play just as seamlessly as the web version. 

Security and Fairness

The casino takes security seriously so players can enjoy peace of mind that they have chosen a safe online environment. This is thanks to encryption methods and firewalls that keeps sensitive information confidential at all times.

They also use a random number generator to determine the outcome of all their games to make sure they are fair and random

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for CatCasino. Learn more about complaints.

Show all complaints
CatCasino - Account blocked with 8600 euro

Hello,


I started playing in Cat Casino almost two years ago on 07/04/2023. I immediately verified my account. I played live blackjack and sometimes slots to wager a bonus provided by the personal manager via email, phone call or a message in Telegram chat.

I repeatedly lost my deposits, made new ones, and withdrew when I won. Cat Casino had never had any problems with how I played and always withdrew my winnings.

Over January I lost a lot of funds, close to 4'000 euro, then I decided to double my bet to 100 euro and started making deposits of 5'000 instead of 2'000. Prior to that I had a chat with personal manager about higher withdrawal limit for my account, on which he has answered the following (translated via google translate):

“Cool, I like your aspiration, good

I will send a request for an increase to the administrative department, but I would like to warn you right away that this is not a quick procedure. But as soon as they give me an answer to my request, I will immediately write to you. Agreed?”

After that I lost another 5’000 euro, deposited again, won and withdrew 4’000, lost the remaining balance and then made my final deposit of 5’000.

On 20/02/2025 I got lucky and won a lot in live blackjack and had a little bit more than 8'600 euro on my balance. I set 4'000 on withdrawal in the evening, but had to wait for longer than usual, so I went to sleep. I woke up with my account banned, my winnings taken from me and an email from Cat Casino saying that I allegedly broke the ToS by gaining an unfair advantage over the casino.

If needed, I can provide all the emails, messages, transactions of deposit and withdrawals.


With best regards,

< first name removed >

staus Resolved
CatCasino - Formal Complaint Against Cat Casino for Failing to Close Account and Unprofessional Conduct

I am writing to file a formal complaint against the "Cat Casino" platform for their unprofessional behavior regarding the failure to close my account as requested and the manipulation of my personal data.

Details of the Complaint:

1. Request for Account Closure:
Five months ago, I requested to close my account with "Cat Casino" due to personal issues related to gambling. Despite my repeated attempts to contact their support team via email and other communication channels, I have received no response to date.

2. Continued Gambling:
During this period, due to the lack of response from "Cat Casino" regarding my account closure request, I continued to place bets and play on the platform, which led to losses amounting to 250,000 euros. I was in a vulnerable mental state due to these personal issues, and the closure of my account should have been an immediate priority.

3. Manipulation and Avoidance of Responsibility:
About a month ago, I filed a complaint on another platform regarding the failure to close my account, and their response was to create a fake email address and claim it was my email! This reply raises serious concerns about the integrity of the company and appears to be a deliberate attempt to manipulate my data and avoid addressing my complaint.

4. Requests:

* I demand the immediate closure of my account and compensation for the losses I incurred due to their failure to act on my request.

* I request an investigation into their conduct and a review of how they handle customer complaints, especially in cases like mine.

* I expect a clear response explaining the delay in closing my account and their failure to address my concerns appropriately.


Thank you for your attention to this matter. I look forward to a prompt and effective resolution of the issue I have faced.

staus Unresolved
€250000

Complaint Statistics

Resolved 14
Avg. Amount $ 18,425
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
9.5/10 163 reviews

Top reviews from our players

I really enjoy the layout of this casino. It is very easy to find exactly what you want very quickly. Support is always online and able to answer any of your questions quickly and they are always willing to go that extra mile to make sure that you are happy with your gaming experience. Cat Casino also offers a ton of bonuses that players can take advantage of and chat support is always willing to throw in a free spin bonus after most deposits.

Thank you for your review! Thank you for your feedback. We are glad that you have not had any difficulties using our site, we will continue to try our best for you. If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

I am surprisingly shocked by this amazing casino, I only have the positive experience with it, the withdraws are very fast, you have the multiple deposit and withdrawal methods that’s also very positive. Casino have a huge selection of games to choose from so it’s amazing. Also I have been in big profits with this site almost 4k in profits. So only positive words about this site I can tell!

Thank you for your review! Thank you for your feedback. We are glad that you have not had any difficulties using our site, we will continue to try our best for you. If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

I really like Cat Casino and have played slots there for a long time now enjoying much success. Verification and withdrawals have been sorted very quick, my main method of payment being Bitcoin.
Support have always helped with all my enquiries in an efficient manner and been friendly at the same time. I would recommend them to anyone who hasn't given them a go yet.

Thank you for your review! Thank you for your feedback. We are glad that you have not had any difficulties using our site, we will continue to try our best for you. If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

Still playing at Cat Casino and they are still my absolute fav. They are consistent with their service and although I’ve looked around, I always come back to Cat Casino because I know what to expect and don’t have to worry about having a bad experience!
I have to honestly say that after trying MANY casinos, Cat Casino always comes out on top.
Trust is such an important factor when dealing with online transactions so their consistency with transparency concerning deposits and withdrawals is a leading factor in my choice to play and keep playing time and time again!

Thank you for your review! Thank you for your feedback. We are glad that you have not had any difficulties using our site, we will continue to try our best for you. If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

Awesome Casino. definitely in my top 5. Have made many deposits here, even when I lose I have a great time. Great selection of games, excellent deposit/withdrawal methods available (, friendly staff, good bonus on site, but even better promos sent to you via email. 5 stars

Thank you for your review! Thank you for your feedback. We are glad that you have not had any difficulties using our site, we will continue to try our best for you. If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

I will now make an honest statement about Cat casino to the best of my knowledge, conscience and experience! I have really tried many online casinos and have a lot of fun gambling and also the financial means to bet large amounts in the casino with a good feeling! So far, no other casino has been able to give me this feeling of trust and transparency and above all (player protection) like on Cat casino, I have fun playing there and I feel very well looked after!!!

Thank you for your review! Thank you for your feedback. We are glad that you have not had any difficulties using our site, we will continue to try our best for you. If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

Fantastic Site! Very professional support team, fast verification and got a 200€ win on a 10€ deposit when I was very low on funds. Excellent casino, great games and very friendly and safe to play here.

Thank you for your review! Thank you for your feedback. We are glad that you have not had any difficulties using our site, we will continue to try our best for you. If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

The selection of games is extensive and should satisfy anyone who likes to play. Registration is pretty easy and I received the free bonus instantly, in which I entered the code Guru10.
The live chat was more than impressive. The support I dealt with answered my questions quickly The support was courteous, respectful and incredibly helpful and that's why I would recommend everyone I know to try CAT CASINO.
Let's see what is offered there because I was told in the chat that there are actions via code, and of course I hope to win even more money. It's worth a deposit because I've already taken the 1st bonus of 125%.

Thank you for your review! Thank you for your feedback. We are glad that you have not had any difficulties using our site, we will continue to try our best for you. If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

I played a few deposits at Cat casino, no negatives at all, great support, near instant withdrawals, great offers and promotions each week with great tournaments to join for really big wins! Very friendly and reliable cashier system , verification took 2hrs in total.

Thank you for your review! Thank you for your feedback. We are glad that you have not had any difficulties using our site, we will continue to try our best for you. If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

To me, this casino is one of the best and most trusted casino today. I've been playing here for almost 2 years, and until now I never experienced any problem with this site.
My winning here is on + but it's not much. It is almost a break-even for me, but so satisfied with their service.

Thank you for your review! Thank you for your feedback. We are glad that you have not had any difficulties using our site, we will continue to try our best for you. If you have any additional questions - we'll be happy to answer them! To do this, please contact us in online chat on the site or e-mail [email protected]

user avatar

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