AskGamblers Quick Overview
Editor’s View
Casumo Casino has a sleek and modern design that is appealing to any player who lands on the website for the first time. The games are easy to find, and registration is simple. It takes you only a few minutes to start playing your favourite games.
- Live chat open 24/7
- Different responsible gambling tools available
- Various offer of casino games
- Modern design
- Slightly limited choice of withdrawal methods
- Deposit processing fees may apply
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Ontario Visitors: 19+. T&C Apply. Play Responsibly.
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Casumo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Casumo Casino
Casumo Casino is an online casino with a distinctively modern instant-play interface, mobile compatibility, and a unique "adventure" promotional system.
The casino has several reputable online gambling licences from regulatory bodies such as the Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission, Gibraltar Regulatory Authority, and Alcohol and Gaming Commission of Ontario.
Additionally, the casino has been active since 2012, another great indicator that we’re talking about a reputable online gambling website.
However, to ensure you get all the information you need before you register, we write casino reviews online where we do a detailed analysis of each casino, and present them to you. Keep reading to learn everything about Casumo Casino and what it’s like once you become a member.
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options About Casumo Casino
Because Casumo Casino operates in well-regulated markets with different rules and restrictions, the payment methods available to you can vary, depending on the country you’re coming from. Still, our team of experts marked all the deposit and withdrawal options in the Payments tab.
Overall, Casumo Casino provides basic card options and e-wallets for deposits, but the withdrawal methods are slightly limited. It’s best to use e-wallets, as withdrawals normally don’t take more than an hour, compared to bank transfers, where you’d have to wait up to 7 days.
For instance, the minimum deposit amount for UK players is £5 for debit cards and £10 for all other available payment methods. The situation is similar for other markets. The casino may charge processing fees, which will be clearly indicated upon depositing money.
As for withdrawals, the casino only charges a £3 fee for withdrawals below £10, but any amount above it is fee-free. The casino will conduct verification check procedures for all withdrawals exceeding €1,000, while the maximum amount you can withdraw is €50,000 per month.
Games at Casumo Casino
Casumo Casino has a rich selection of online casino games, most of which are online slots – over 2,000 titles, to be precise. The operator keeps adding new releases from the top providers such as Pragmatic Play, Net Entertainment, Relax Gaming and others.
If you want to stay on track with the new slots, Casumo Casino is the place for you. The video slots are organised in different categories, and demo play is available, allowing you to test the game before you start playing for real.
Outside of slots, players can also enter the live casino lobby, where real-life hosts will welcome them. It’s up to you to choose your table and the game. You will find it all in this lobby whether you’re a blackjack or roulette fan. The casino also offers poker, baccarat and various game shows.
In addition, players can choose from a wide range of table games and pick a variation they prefer. The choices do seem unlimited at Casumo Casino wherever we turn.
Casumo Casino’s Commitment to Responsible Gambling
We’re blown away by the responsible gambling tools Casumo Casino has included for players to use. In the footer of the casino, you can find an entire page dedicated to responsible gambling where you can read all about the features available at the casino.
Players can set deposit, wager and loss limits to keep their spending in check. There are also logged-in time limits and login time blocks that track the time you spend playing and prevent you from logging in during certain hours.
You can trigger reminders that serve as the reality check of the time you’ve spent gambling. And if you ever feel as if you’re losing control, make sure to do a self-assessment test before you take the time-out or decide that self-exclusion is the way to go.
Withdrawal lock is also one of the tools that allow you to lock in the withdrawn funds so that you can’t use them to play with them even if you request to do so.
The best thing about all these tools is that they’re easily accessible to players. Casumo Casino sets an example for other operators when it comes to responsible gambling.
Customer Support at Casumo Casino
If you need assistance, click on the box next to the sign-up button in the upper right corner. You can choose an FAQ that covers some basic questions, but if you ever need additional information, it’s best to use the live chat.
Live chat at Casumo Casino is available 24/7, and you cannot contact the agents as an unregistered user. You have to be a member to do so. We’ve tested the casino’s support and have to say that it works well. If you’re not willing to chat, you can always email the casino and wait for their response.
Complaints
Read the complaints other players have left for Casumo Casino. Learn more about complaints.
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Share your thoughts with other playersTop reviews from our players
Hey! Thanks for enjoying our layout on the page :)! When it comes to withdrawals we are constantly trying to improve our handling times regarding them and when we have a lot of them it might take a bit longer but we are aiming at eliminating long handling times as we go. All the best, Casumo-Alex
Casumo Casino : I've been with you for a while now and I must say you definitely have an X-factor with regards to your approach your unique style and customer focus are definitely next level , I enjoy your large selection of games , Everything runs smoothly haven't had any problems to date , you have a really cool reward system , verification is very fast and straight forward , and withdrawals are a breeze.
I enjoy being a member of your casino and will be back often :)
Ten Stars Keep Shining !
So happy to hear that you enjoy our parallel universe and just so you know, the X-factor and ten shining stars belongs to you! <3 <!--3--> Casumo-Alex
Loads of slots and games to choose from, extremely mobile/tablet friendly, lots of deposit bonuses and free spins etc, every time you move up levels you get rewarded and you collect trophies (a fun little feature). I also like the live winners wall it shows you people winning in real time which I think it's fantastic. Great customer support (very friendly, and extremely helpful) very fast withdrawals to some of the fastest iv seen, withdrawals showing up in my bank after 2 hours.
Also I find the slots to be extremely generous even on 10p stakes they don't eat your money and they payouts are some of the best (plenty of times IV just deposited £10 and played for hours with little big wins)
So far can't fault this site I only play here now it's got everything, fast payouts, excellent customer support, fantastic bonuses, loads of slots. And extremely mobile friendly. 10/10
Hey Lesovhull65! Thanks for those awesome and flattering words. I'll catch ye on the flip-side ;). Casumo-Alex
Played on site for first time Friday. Must admit really enjoyed it .I play on a lot of casino sites. Didn't really understand withdraw policy to start with, but live help very helpful.
Very fast payout. I joined Friday send all my id and had a payout on Monday. I think that is very good back into you bank account. Will defo keep playing on this site.
Hello rozzpolly. I'm very pleased that you have enjoyed Casumo so far, and hope that you will continue doing so in the future. In case any questions come to mind, our support will be there around the clock to assist you. See you at Casumo! Casumo-Anton
Many games, and fast software, friendly supports.
Payout rate is very low, not matter how much and how many times deposited, lost all in few minutes, wagered more than 100 times did not get free games. Many casinos give 5% or 10 % cash bonus or cash money if lost big amount, this casino almost does not give free bonus even lost big amount, they gave around 1 % cash back after losing big amount and still need to wager 20 times for this 1 % cash back....
Hola halo sarayang, No online casino can control the outcome of any game rounds. We are simply offering you to spin around on games from different gaming providers (Net-Ent, Greentube, Scientific Gaming, and more), so you are not playing on our games. The same games/slot machines are available on other Casino sites because we share game providers with a lot of other Casino sites. So, what is the difference between Casumo and the other Casino sites? The biggest difference is that Casumo offers the one and only Casino adventure - you get rewarded throughout your playing, rewards comes in the form of: * Free Spins * Free Bonus Money * Deposit Bonuses If you feel like you are on a bad luck streak, send us an email to [email protected] so that we can check if you are eligible for a good-will bonus! :) I hope your luck change soon. Stretch your legs and shine your dancing shoes, friend! Ciaoabunga, Casumo-Jack
The strange thing about this casino, Casumo, is that I wasn't at all interested to sign up and play at first, until I read how many AskGamblers members here actually liked Casumo and making nice wins from it. Well, if others could win at Casumo, I should be able to as well, I thought to myself. Everything was a little strange and novel to me at that time, being a pure Playtech fanatic all these years, but adapting to new environments was never a problem for me. Soon enough, I was regularly coming back for more and more, not only for the numerous non-Playtech games, but also for the curious missions, which were something new to me. Never had to do any missions in any Playtech casinos before, hahaha.
True enough, I was soon making wins too at Casumo. My total deposited amount grew more and more each month, and I was really enjoying the games and the wins all the way through. Not many casinos can do this! A good balance between wins and losses, with reasonable ups and downs, similar as with some Playtech casinos, but totally and completely unlike any Microgaming casinos!
I love how the indicator in the Withdraw section shows exactlyhow much more wagering needs to be done, or how much of my winnings (when playing with bonuses) could be withdrawn, regardless of how much more wagering uncompleted! Every time I made a good sizeable win playing with a bonus, I would check this indicator to see how much of it was withdrawable, then decide from there. If not much, I would continue on playing until I reach an acceptable amount to withdraw, or have lost it all. Better than just showing me how much more wagering I need to complete, as in most other casino systems.
I also love the regular weekly free Super Spins being offered. Even with just 3 Super Spins, a good win can be had from them, because each Super Spin is played at high bets, usually between $2.50 to $3.00 bet per spin! But I guess you need to reach a certain belt level to enjoy this super privilege, I don't know for sure. On top of the Super Spins, a deposit bonus offer is also always included, the bonus amount depending on the belt level. All these certainly made me come back at least once every week!
Within just a short time, I had done and completed a lot of the missions. Started with the Rope Belt, I was soon wearing the Purple Belt, and aiming to get that ultimate Black Belt, but not getting it yet, even after 1 year of trying! This actually irritated me, because my racing instincts refuses to accept that after much speeding and racing, I was still getting nowhere! When I asked the casino support "how does anyone get the Black Belt?", he gave me an ambiguous answer. When I asked "what are the criteria for getting that Black Belt?", he couldn't or wouldn't answer exactly. So how the heck can I get that Black Belt when I don't even know the ways to get it? I've checked and saw that many Black Belters have much less Experience Points (XPs) than me, so XPs have nothing to do with it. I guess it must all be about MONEY only! Rich players may have deposited ten of thousands of cash monthly, and this gave them the Black Belt, regardless of their XPs. So, we poor players don't even have a blardy chance to get the Black Belt? Totally and completely UNFAIR! In any combat, my 480,000 XPs should be able to defeat any 100,000 XPs Black Belter! Think about it!
Until Casumo can overcome this one eccentricity in their system, that 10 green stars will keep eluding them! Still, having said all that, Casumo is still King to me!
Casumo is probably the first online casino where you can earn trophies by playing the games and since Casumo arrived more and more other online casino using the same theme, for example : Casino Heroes (formerly Casino Saga), Casino Room and many more.
The first time I saw Casumo I was as good as sold. I did not have any doubt and within 3 minutes I became a member of Casumo and I was proudly to received my first belt and yes it was a white one.
I must be honest with you, leveling up at Casumo is a bit slower than at Rizk.com but I must give some kudos to Casumo for having a very cute and fun looking white 'dolls'?
Leveling up means earning a special bonus, these special bonuses could be free spins or free cash but there are some wagering requirement attached to these bonuses while Rizk.com free spins bonuses are wager free.
I am and still playing at Casumo because I always have great time playing there.
Casino games are provided by various top notch software like NetEnt, Microgaming, WMS (williams interactive) and a few others.
A few weeks ago they had very interesting tournaments with very generous prizes, maybe some of you know what I'm talking about. I was lucky to be one of the winners but it was a small prize of 20 free spins and of course the wagering requirements also apply here.
Because Casumo is one of the first casino using trophies to reward their players I put it on my top 20 best online casinos.
By the way, each game has its own trophies to win so this way you could never bored earning them.
The dislikes: yes, even Casumo has its down side.
First I would like to say that confirming my ID was not easy because they are not accepting certain ID while other casinos had no problem accepting it.
At first I thought it was just another kind of an excuse for stalling my withdrawal but in some way it was because my withdrawal was restored to my account and I couldn't make a withdrawal till my documents were accepted. While waiting I just couldn't resist to play and so I did and as I expected I lost it all.
Hey there Leo, Thank you for your review, I am glad we made it your top 20 but really hope we will manage to get on that top-3 least soon enough ;) I am sorry about the fuzz with your age verification, normally being super-fast with documents and payouts is one of our most appreciated sides. Sometimes however, due to different reason whether it being technical or simply someone in the staff being sick, it could take longer. Ending up in a canceled withdrawal where you then loose the money is of course the worst that can happen, but on the other hand I am quite sure that every now and then a canceled withdrawal has also turned into a bigger withdrawal, at the end of the day it´s your money whether they are on the Casino account or in your wallet, thus they should always be treated as such regardless of where they currently are. (Something I constantly fail myself of doing) I hope we can make this up for you by the adventure and journey with us itself, may the slot gods always be with you! /Casumo-Pavel
Everything - fab, great games, great bonuses, loads of free spins good start up bonuses really fast out I cannot think of anything bad to say. I'm really impressed as most online casinos are a rip off - well done Casumo.
Howdy Andy, Thank you for this review, it means a lot and positive feedback like this really fuels up our rocket ship so that we can go further and become even better! I wish you a great journey with us and a lovely evening =)
Fast pay out! Played and won on golden ticket was paid out within hour to my Skrill account. Thank you very much!
Brilliant casino and great set up. Very cutting edge and different from the rest.
Keep up the good work!
Very fast response on chat as well!
Everything is great, can't complain about anything. It's hard to fill this in and come up with 50 words regarding disliking.
Everything about the casino is different than with other casinos. I hope this is good enough.
I will keep on using casino.
Hey there friend! This review, such greatness. Thank you for your kind words, we feel fatantastisumo after your kind words! The negative part of the review has to be one of the best we had ;)I hope your journey with us will be full of joy and pleasant surprises!
I love!!! Casinos with an extra edge! Keeps away the boredom. Therefore I am quite regularly to be found at Casumo: allthough I must say there could have been more rewards for the improvement you make.
Call me old fashioned, but I like the word respect. When I am your mate I will have a beer with you in a pub. The support staff is not only rude and not helpful occasionally, I am definitely not their mate, and their mate is not something I like. Old fashioned or not; it did move Casumo down on my personal top 5
Hey there friend, I am happy about how you are experiencing our Casino, eliminating boredom is one of our key missions and something we work hard on every day. Even the adventure itself with the rewards attached to it is being worked on and there will be plenty of additions coming! When you are playing at Casumo, you are on an adventure in a parallel universe, traveling from planet to planet as you level up. During your journeys the ambassadors are supposed to be your friends, you are in our world and we are so happy to have you here that we all want to be your friend and assist you in any way we can. With that said, we do in no way intend to be rude and I hope it is some kind of misunderstanding if this is how you experienced our contacts. If there is any problem you feel has not been resolved or received the attention it requires, please send us an email to [email protected] and we will look into it again. Allow us to be your friend and I promise we will be good ones, I wish you all the best! =)
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Layout is ok, they have many games and in my experience good and helpful support.
Sometimes withdraws have taken abit long for my taste.