Casoo Casino

Made an account on casoo some weeks ago, didn't play that much. Then received email about Wazdan tournaments and I like wazdan games thought to give it a go. Made a 50 aud raw dep there and went to play some wazdan!
Went good, now I'm looking to win 250 aud from tournament. Looks like a good casino. Many things going on, no problems on the technical side.

Big thanks to Casoo team. Just received sms from them: We gave you 1000 glimmer. I just go in shop and buy free spins. And my balance now is 240 eur. thanks! I am playing in 5 different online casino at the moment. No one does anything like that. If you want something, you need to ask. not here ;d casoo have a big heart? Everything is in top quality! Maybe german translation?

With my first dip I had some depositing problems, I contacted them via live chat and they advised me more convenient depositing method. Also they gave me aditional 30 free spins for this situation. Been playing here since. And Casoo have not dissapointed. Had 3 big withdraws with zero issue. I really like their weekend tournaments.

Once I waited in live chat about 10min for an answer! Probably to much work or something? Usually they are quick in respondsed That time something went wrong, so to speak.

I have been playing recently in lot of new online casinos (they are popping out like crazy), but casoo seems the most legit and by far my favourite. Everything is smooth and slick. Payouts are quick and live chat is very supportive (reported that my daily bonus didn't add, Jelena fixed it instantly). Winning big and withdrawing big is not a problem. Simple, effective, customer friendly and most importantly - profitable. Big thumbs up! :)

Hi there
I don't usually write casino reviews, I don't think it's necessary. Now I have registered here to write this review.
1) First, I would like to note the unique design of the casino. This is what people have been working on. The design can't get tired, the planets are fascinating, the deposit menu is very convenient, the progress of the planet's level makes you play more and more, I want to see what planet will be next. Fantastic
I have never met such a thought-out and beautiful design among casinos, never.

2) Bonus policy! This is the first such casino, where playing at an average bets of $ 0.30 I received a new bonus every half hour. At the end of the day I lost the whole balance, during which time I was added about 10 or more different bonuses. It was freespins, bonus money, glimmer points
Glimmer points - I was so happy when I walked into the store and was able to buy a few extra bonuses without a wagering requirement of my choice. Also there is bonus money and real money (bought once). Brilliant menu!

3) support
Support agents were very polite to me, trying to solve all my problems and questions. Sometimes there was no live chat, but there was probably just a line. But the answers to the email questions came in 3-5 minutes, which is very good I think. They were very very helpful

Now about the sad one.
Never in my life have I faced so many technical errors. Never!
Problems were with bonuses for the level, with bonuses for deposit (not credited themselves), with bonuses for glimmer. Several times just did not work shop. Purchased freespins were not added at once, it was necessary to address in a chat. The deposit could be made only with 3-4 times. Problems were in everything, at every step. Support compensated all the losses, compensated me for the inconvenience of various bonuses and offers. But in the end, I was just tired of all this.

I just wanted to play in your casino, I wasn't interested in winning, most of the time they weren't big. But because of technical problems, I have to give up the game with you.

I blocked my account for six months, so I hope that then you will have fixed all the bugs and technical problems.

I have been playing here on and of for a month, Great Casino With all the providers I like, fantastic bonus system With "glimmer" store that you can "buy" Your own bonuses.. In the start I lost a lot of Money and they actually sent me a mail fast and gave me 10000 glimmer point extra

Finally made my first win here With glimmer bonus here, but now I been waiting for a week, without getting feed back on my verification documents and withdrawal.. Contacted chat that say they can do nothing to speed up process, and also dent mail and just getting late answers back With "please wait"...lets hope its just because its vacation time.. ? (would have gotten a 10/10 if it wasn't for this problem but the point for me With gambling is to actually get my Money in decent time..)

I've been playing at Сasoo for about a month now and the best thing for me is their loyalty system. I love the part that I can buy bonuses myself in their "Glimmer store". Even if my balance is zero, I exchange Glimmer for free spins and enjoy playing (Glimmer is like an internal cosmic currency I get as a loyalty reward). The whole storyline is amazing, planets are really beautiful! I love playing here!

I enjoyed how quick was the response from live chat. I was confused about the terms of the first deposit bonus but everything was sorted out fast and efficient. I liked the design and the customer friendly dashboard. Was I lucky or something, but payouts where pretty nice. I'm more than satisfied!

Had some problems with Red Tiger games, but maybe it was my internet connection or something. They where slow to load up, but once I started to spin, everything worked fine. No big flaws as I mentioned.

Hey! Just found out about this casino, made my first deposit and took the "welcome" bonus, got lucky and wagered it pretty fast! Also, the live chat was very responsive with my 'withdraw and depositing' questions. The game selection is great.

Definately one of the best casinos. I can tell you one thing, I have deposited 30 $$, made bets on 2-3k and receive a HUGE numbers of bonuses. Two of them were bonus money on account! BANG - free spins - BANG - new level - BANG - bonus money. Wow!
And after my first withdrawal (700 NZD) support has told me about glamour points from new planets, and I can buy ANOTHER BONUSES in the star shop!!
Design - Cosmic theme, I never saw something like that before. Those planets with level progress line - just BLOW your mind!
I will play here again for sure!

It's very hard to understand how loyalty system works, faq is not really helpful. Bonus terms - too low for me
Chat is good, thank god there was normal man :) Hey Rob!