- Live chat open 24/7
- Mobile friendly design
- Top Tier software providers
- Games proven fair
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Casino Room Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Casino Room is a stylish online casino with interesting mission concept. It offers state-of-the-art casino games that are powered by top-notch software suppliers including NetEnt, Microgaming, Betsoft, and Thunderkick among others. The casino is licensed and regulated by the government of Malta and The Swedish Gambling Authority.
Restricted Countries
Due to strict rules and regulations, residents of United States, the United Kingdom, Australia, Spain, Denmark, Italy, Netherlands and Portugal are restricted from opening an account and taking part in the casino activities.
Mobile Gaming
The Casino Room Mobile Casino allows players to enjoy favourite casino game on the move, on both tablet and smartphone devices. What’s more, no download is necessary, as it can be accessed from the web browser.
Security and Fairness
Players at Casino Room can rest assured that their personal and financial details are protected; as the casino takes all necessary measures to ensure that their private data are kept safe. It uses SSL encryption on all sensitive areas of its website, including the registration and banking pages.
Also, the games software are regularly tested by third-party authority assuring players get a fair gaming experience.
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
A multitude of games are on offer at Casino Room. The majority of their vast portfolio are video slots and players can enjoy spinning the reel on the popular titles such as Koi Princess slot, Starburst slot, Twin Spin slot, Nirvana slot, The Tipsy Tourist slot, and Hook’s Heroes slot.
Apart from slots, players can enjoy a variety of table games including Blackjack, Roulette, Baccarat, Pontoon, Scratcherz, Craps, Keno, Red Dog Progressive and other
Video poker fans will also find a game of their liking, as the casino has in their collection games such as Joker Wild, Deuces Wild, Jacks or Better, Casino Hold’em, Triple Edge Poker, Caribbean Poker, and many others.
Live Casino
In addition, the Casino has a Live section for Roulette, Blackjack and Baccarat where a player gets the opportunity to play against the dealer in real time which adds to the effect of actually being in a land based casino.
- +35627922034
Support
The Customer Service team at Casino Room are dedicated to helping their clients 24/7 and offer a full range to contact the Casino in the preferred method of the player, no matter what the hour. There is a complete FAQ section on the website that should be reviewed for any general questions a player may have. The Casino can be contacted via Live Chat, email, telephone or by submitting a form directly on the site around the clock. They can also be contacted via Skype from 2 pm till midnight CET.
Complaints
Read the complaints other players have left for Casino Room. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi GIVEME88 and thanks for the review, we run different bonuses and there’s some with 100x wagering, usually the most generous ones, however there’s 25x, 35x and cash bonuses without requirements. With our current bonus system, you clear bonus wagering requirements as soon as you start playing our bonus games, this means that cash bets count for bonus play-through and not just the bonus part of bet, therefore the requirements are much lower. We will be happy to review your account and come up with the best possible offer you can get.
Casinoroom another casino with a planet adventure style similar to Casinos heroes and Casumo. Unlock rewards like free spins and cash for an extra chance to make some money when budget is running low.
With many providers, like PlaynGo, Netent, Microgaming, Thunderkick, made me fall in love with this Casino. The fact that I could even play in my own currency made it even better. Wagering was set at x45 at the time for every bonus. I claim their welcome offer back then it was 100% bonus and 180 free spins on starbust as I already claimed 20 no deposit spins on sign up. The free spins were issued over 9-day period and every day you get 20 free spins. I made several deposits after but could never reach withdrawal even when I did not claim a bonus.
I have not played in a while and lately I received offers from them and when I look at the bonus terms, it made me want to run away. They offered me 500% bonus or 500 free spins on starbust or 200% and 50 free spins on other games. There was like five offers on the table via email. I decided to claim the 500% bonus but the biggest surprise came down on me when I read the terms for the specific promotion.
The bonus wagering was x75 the bonus amount which is extremely high for my taste. Bonus games include about 40 - 50 Netent that you can place bets on with bonus funds, PlaynGo, NextGen, Microgaming, Yggdrasil, Thunderkick are all providers that are excluded from playing with bonus funds. Now you cannot claim bonuses with e-wallets anymore, which is a standard from many casinos, but mostly apply to the welcome bonus. Given their ridiculous bonus terms, they could have allowed e-wallet deposits to qualify for claiming bonuses.
I think my days are numbered at this casino unless they make some drastic changes to their bonus terms. The only thing good about it is that their support is very good and very responsive.
Very helpful and fast response from the support. I also started receiving e-mails with free spins bonuses everyday.
A very convenient Banking methods for us Canadians because of Interac.
And also, the first time I withdrew in this casino, pending time wasnt even 12 hours, it was almost instant. Then a few hours later, my funds were already on my iDebit account.
Thanks guys. <3
Although, I sometimes find some of the slots payout were different and low compare to other casinos. I can tell because I basically play the same games and some wins were a bit odd. And I end up losing money faster with those little wins.
And lastly, live games minimum bets are high, and not much table for a low roller like me. :( [but this is the casino that made me bet like a high roller, when I won my first withdrawal. Fun memories though..]
Just that. :) wish I can win big again, and not having to lose them because of the games that used to pay big but sometimes,pay more often but less than the amount of your bets..
I got several bonuses, last time I got 500% netent bonus, wagering was 75x bonus and I manage to clear bonus and get paid for one day. Very good slots and many times I got big money with one spin, in other casinos u can't win nothing on same slots.
Good support but sometimes I feeling that I was bothering them. 75 x wagering is big.
Support is very good. I deposited 20 for welcome bonus. Just recently started to play online casinos back then. Did few spins on Tarzan then I thought why I got only 20 on my balance ? And I just landed in bonus 400 GBP playing on 0,80 cents. Asked support and they were happy to let withdraw my money because I haven`t touched bonus at all.
These guys made me believe that even casino can focus on customers and do fair business as much as possible in industry.
Maybe lack of Novomatic and specific games for bonus. But even that on my personal experience can`t take a star off the rating.
Dear PERSONI4, thanks for the review! it makes us really happy to hear about this and that you got lucky ;) We put great emphasis on a prompt and stress-free service, our customers are our priority and anything you need moving forward, we're there to help ;) I will follow up with our team regarding Novomatic, I appreciate the recommendation.
When I joined the CasinoRoom casino I claimed their 20 free spins. It was automatically on my account don’t needed any special link or bonus code.
The 20 free spins credited on the Starburst, at this time they used the old slot not the new better gaming kind machine. I liked much better because I able to change the lines and some times I won nice money with a few lines. So when I went through the registration and get the free rounds I played down in a few minutes and get about 2 euro. I wanted to play on the dead or alive slot but when I opened my bonus money wasn’t on my account. I talked with the live support about the problem, she was very friendly and advised me to go to the my account section and open the bonus games menu and my balance will be available immediately. I followed her instructions and opened the bonus games, my favourite video slots are there but a few missed like the dead or alive.
I started to play with the creature of the black lagoon with 40 cent bets. From the first spin I get the free spin feature so I was lucky but the end of the free games I was richer with 11 euro. I played a bit more and decided to play spinata grande with my remaining balance. It wasn’t starts well but with my last spins I hit the mini slot and get 7 free spins. With 40 cent stake I get 77 euro because the colossal wild came out with some red bull. I played more and ended the session with 100 euro balance.
I wanted to make a withdrawal so I made a small deposit with skrill (10 euro) then I made the withdrawal from 110. They processed it but I had to wait at least 24 hour to process it. In mean time they asked my documents to verify my account, I sent them soon and they approved in 30 minutes.
I really like they casino.
FINANC thanks a lot for the review! I'm glad to hear it went well with the welcome bonus, always nice to get lucky and it's great that the KYC went smoothly, the 24 hour delay is basically because ewallet payments are processed in batches and everything that is included in a batch will be processed the next day. We have released new bonuses for deposits in case you want to have a look, all info is available on the website, just go to Bonuses, thanks again!
Fast, responsive and friendly support. Honesty: you win, they pay - no bs or trickery. I took the 500% bonus with a 20 Euro deposit and managed the 75x rollover within a day. Pretty insane ride :) The verification process took less than 3 hours. The money was in bank account in less than 24 hours. Perfect!
+ Good collection of providers and games
+ Good mobile version
+ XP system with missions and frequently goodies like freespins
+ Fast performance, no delay in slots
- 45x or 75x are pretty challenging bonus terms
- Not all slots can be used with bonus money
- Some dead wood like the defunct "South park" slots in the mobile version
Hey KANALMALOCHER thank you! very nice feedback about the games and service, the mobile version is pretty cool and blazing fast indeed ;) it's great that you noticed and that you have mentioned it in the review. I know what you mean with the wagering, we have all types of rewards, from cash to bonuses, higher play-through will normally apply only to very generous promotions, but that's not a problem when it's your lucky day ;) Thanks again! and if anything our support is round-the-clock to help! We have looked into "South park" it has been disabled, thanks for the heads up.
Decent selection of games
Decent user interface / design of website
If you win they pay
Latest bonus I got was 75x wagering (too much tbh)
Only a few games are allowed with bonus money
Lack of transparency with the x75 wagering req
JACOB86 thanks for the review, glad to hear you liked the games and yes we pay as fast as we possibly can ;) in your case I recommend Trustly, that's really good option for Sweden. I'm sorry to hear you were disappointed with the bonus requirements, higher wagering applies only to more generous bonus offers, we work with cash and wagering from 10x to 75x depending on the offer, bonus terms and conditions are available in newsletters and also directly from the website in the bonus games page. Anything that you need please don't hesitate to contact us.
Good solid trustworthy site I've had a couple of withdrawals and they were paid back to my debit card super fast just a couple of days (usually takes longer on other sites for cards). Great choice of netent games my fave. Online help 'ok' but in my experience you're looked after better if a problem is escalated as I was receiving a lot of generic answers to the couple of problems I had in chat but everything was sorted in the end. I play there on and off although had no more withdrawals as yet after my initial good luck (there's time though). Would recommend to others. Given it a slightly lower score because of high wagering everything else more or less fine
Wagering a bit steep x45 when compared to other sites. I also don't always receive all promo emails they arrive ad hoc so I miss out sometimes. When I asked about this wasn't really given an acceptable reason for this. It would also be nice if they had a promotions section on their site for ease of use which I believe at the moment they don't. Bit of a niggle with verifying my account but that was sorted quickly when I escalated problem.
The casino always has several promotions running throughout the week where u can claim a deposit bonus OR free spins and sometimes even a deposit bonus as well as free spins when u make a deposit. I play in USD so the min deposit for me is $13 which is good for a low roller player like myself. Casino room deposit bonuses can usually be claimed with a min deposit which is great becoz a lot of other sites like guts casino will allow u to deposit $10 but u need to deposit a min of $20 to claim any bonus.
Live chat is now 24/7 which is great!! The chat hosts are always very helpful and friendly and generous with bonuses.
Every time that I deposited without claiming a bonus, I have gone to live chat and asked for a deposit bonus and have always been given one whether it be a 50% - 100% deposit bonus or sum free spins.. usually 10 free spins on starburst
they have a great loyalty program where u earn XP points from doing the usual stuff such as logging in and wagering in real cash as well as completing missions where u can also win free spins. These points allow you to level up and gain access to another planet....the higher level you get access to the more missions and better rewards u get. I didn't think much of the loyalty program until I looked at my missions today and my jaw nearly dropped!! I'm at Paranoid Asteroid planet (level 9) and these are the free spins I get just for logging in:
Mission reward:
Login every day 3 of 5 5 Free spins on Starburst
Login every day 4 of 5 5 Free spins on Starburst
Login every day 5 of 5 20 Free spins on Starburst
Login every week 2 of 5 20 Free spins on Starburst
Login every week 3 of 5 20 Free spins on Starburst
Login every week 4 of 5 20 Free spins on Starburst
Login every week 5 of 5 100 frees spins on sStarburst
WOW!!! If these are the missions I get at this level imagine wot missions I will get at the next level.
The 45x wagering requirements is a bit higher than other netent casinos I play at. Also, I dunno about other players but for me, wen I get a bonus or free spins, I can only play netent games with the bonus or winnings from the free spins until I have completed the wagering requirements.
Hi TWEEKSTA that is a fantastic review, thanks a lot for this, I’m glad to hear you’re happy with the site, service, rewards and with our support team. Is this also your nickname at Casino Room? If it is then you have been with us for many years and that’s really something special and I’d like to thank you for your loyalty! We have many more good things coming, including improvements to the current bonus system. Please PM me when you have a chance. Cheers!
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Withdrawals I think remember ok and good times?????????????
100x wagering requirements on bonus funds?????? Sorry for this bad review Casino Room but people need to know.
I remember around a year ago playing with Casino Room. But upon confirming with live chat the requirements stated in terms are actually x100 I'm gobsmacked! Your choice people! I did however used to enjoy playing there but as long as that requirement remains at that level I will not be participating. What a shame I used to love them!