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Casino Room

Player Rating 123 Reviews
Complaint Response 10 Complaints
1 day avg. 10 Complaints
What we like
  • Live chat open 24/7
  • Mobile friendly design
  • Top Tier software providers
  • Games proven fair
What we don’t like
  • Cannot filter games by provider
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Casino Room Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.casinoroom.com
Established
2005
Licences
Malta Gaming Authority, Swedish Gambling Authority
Affiliate Program
Languages
English, Finnish, German, Norwegian, Spanish, Hungarian, Swedish
Casino Type
Instant Play, Mobile, Live Casino

Casino Room is a stylish online casino with interesting mission concept. It offers state-of-the-art casino games that are powered by top-notch software suppliers including NetEnt, Microgaming, Betsoft, and Thunderkick among others. The casino is licensed and regulated by the government of Malta and The Swedish Gambling Authority.

Restricted Countries

Due to strict rules and regulations, residents of United States, the United Kingdom, Australia, Spain, Denmark, Italy, Netherlands and Portugal are restricted from opening an account and taking part in the casino activities.

Mobile Gaming

The Casino Room Mobile Casino allows players to enjoy favourite casino game on the move, on both tablet and smartphone devices. What’s more, no download is necessary, as it can be accessed from the web browser.

Security and Fairness

Players at Casino Room can rest assured that their personal and financial details are protected; as the casino takes all necessary measures to ensure that their private data are kept safe. It uses SSL encryption on all sensitive areas of its website, including the registration and banking pages.

Also, the games software are regularly tested by third-party authority assuring players get a fair gaming experience.

StallCation

Complaints

Read the complaints other players have left for Casino Room. Learn more about complaints.

Show all complaints
Casino Room - They have taken my second withdrawal due to unproven accusations
I recently opened an account at Casino Room where I deposited 10 000SEK and received the welcome bonus of 100%.
So With the bonus i had 20 000SEK to play with. The wager requirment for the bonus was 35 times the deposit which gives a wager requirement of 350 000SEK before you can make a withdrawal.

On Casino Room the slots You can play with a bonus active is under the section ”bonus games” and these are the ones you are allowed to play with the bonus active. I only played slots under bonus games!

For 3 entire days I played and managed to fullfil the wager requirement of 350 000SEK.

Once finished I had a balance of about 14 000SEK left. Which is 4000SEK in profit beacuse my deposit was 10000SEK. I made a withdrawal and received the money the day after!

Since it worked quite well the first time I played on casino room I decided to deposit another 1000SEK. This time I had no bonus activated in my account. I played all night and managed to turn these 1000 sek into 19 151SEK playing different slots. Happy with my big win of 18 151SEK I made a new withdrawal but this time i had not received the withdrawal the day after. And when I tried to log in to the site again i got one message that said that my account is blocked ....

I contacted live support and asked them what was wrong and they said i would receive an email later.
In the email I got they said I had cheated and been working together with other people ...
Which for me sounds very strange beacuse it is the first time I play this site! I sent another email confronting them about this and the reply I got was that they would investigate this and send me a reply in 10 days. I have now received the reply and read and I still don’t understand why they took my win of 18 151SEK.

I have saved the emails and only want to get some answers to what has happened! I don’t like being called a cheater when I havent done anything wrong :/ I fulfilled the wager requirement and so on and followed the terms and agreement of the bonus ! I I don’t think this is fair to me as a new player on casino room And I have never experienced anything like this on any other casino site ! I looked online to see if this had happened to other people and found ask gamblers. So this Is why I write to ask gamblers now to try and get some answers.
Best regards
Elise
staus Resolved
kr18151
Casino Room - Delayed Account Verification & Withdrawal Payment

Dear ASKGAMBLERS,

I want to complaint about a withdrawal I have made on the 3rd of March on CasinoRoom.com.

I have made a depost of 10 Euros and selected the 500% bonus so I received 50 Euros and I had to wager it plus my deposit 75 times. I successfully fulfilled the wagering conditions and made a win of 500 Euros respecting the terms and conditions of the casino. On the 3rd of March I required a withdrawal of the amount of my win. The day after, the access to my account was blocked and I received an Email which saying that I have to validate my account by sending my personal ID, an electricity bill including my adress and my name, and a document proving that I am the owner of the bank account from which I have made my deposit.

The Terms and Conditions of the casino says following:

8. Deposits, Transfers and Withdrawals:

8.1.10.

It is a precondition for the processing of withdrawals which cumulatively exceed € 2,000 that You provide Ellmount with a copy of Your valid passport or official identity card (confirming identity and age) and a utility bill (confirming place of residence). In the case of deposits via credit card, the player may be requested to submit a copy of the front and back of the used credit card showing only the first six and last four digits on the front, and hiding the CVV2 number from the back.

Although I have sent all the documents required from the casino.

- On the 5th of March I received this answer:

Hello,

Thank you for your email.

Please provide a new photo of your utility bill that shows the full document (all borders and corners) and also we need your German work visa or residence permit.

Best regards,

Louise

- I have sent those documents.

- On the 6th of March I received this Email with new documents request:

Thank you for the clarification, can you please provide a payslip where we can see income from your employer ?

Best regards,

Joe

- I have sent this document also though I do not know how far is this request legal.

- Again on the 7th of March:

Hi username,

thank you and I do understand that you're unhappy about this, it's been a long process but we need enough information to support that we can have a business relationship.

We need an additional document, if you can please provide faceID, this is a selfie photo of you holding your ID, this is all we will need for the moment and then we'll get back to you with an update as soon as we finish the review.

Thank you for all your cooperation.

Best regards

Joe

- I have sent the picture and received on the 7th of March this email as answer:

Hello Ismail,

Thank you very much for the picture, we will appreciate your cooperation.

We will get back to you as soon as possible.

Best regards,

Adi

- On the 10th of March received again this email:

Hello username.

As per finance team request in order to validate your account please send a picture of yourself holding your passport on the ID page. Send this information to [email protected]

Best regards,

Noelia

Casino Room Support Team

- I responded that I have already sent it per Email and also uploaded the picture on live chat conversation. though I have sent it again.

Today I asked the live support again if there are any news about my account validation, and the reply was that they did not receive any kind of picture where I am holding my passport (Face ID), I have sent screenshots of the confirmation email to the chat, then they said they will give me an answer within an hour. I still did not receive any answer and the access to my account is since the 3rd March blocked.

Dear ASKGAMBLERS I ask your help to resolve this conflict with the CasinoRoom Casino. If you need more informations please do not hesitate to contact me.

in the Attachement you will find a screenshot of my requested withdrawal.

Best Regards.

staus Resolved
€500
Casino Room - Refusing to refund deposit after violation of bonus terms
Sorry for my English! It's hard for me to write and I'm taking Google translator as an assistant. 10/19/2017 I played in the casino room. I made two deposits for 450 euros. I played through my mobile phone. Going to the page of the bonus - I saw the basic conditions. "OR 200% up to € 300 Deposit € 150, play with € 450 " Casino room positions itself as a casino for Russian players, including. The site has been completely translated. The exception is the rules of the casino. They are not translated into Russian. In this connection, I contacted the chat support. Where they told me that they only have support in English. I explained that I do not understand English well and it's difficult for me to understand the rules. They tried to help me and told me - Dmitriy h75 take off the wager. Play only in the slots of the provider NETENT.I started to play. My balance reached 10 000 euros. I constantly contacted their support in the chat, because the site does not see any progress on the phone. Communicated with two operators more than 4 times. Asked different questions. And then I finally launder the bonus. I asked in the chat again - is everything alright, can I withdraw money ?! They answered me - yes, congratulations !. I issue an application for withdrawal. A letter comes to me in a couple of hours. Your winnings are canceled, since you played for 12.5-20 euros a bet. I'm writing to the chat again, why so !? I asked questions, asked about the bonus! - I was told yes, we saw it, but unfortunately we did not have time to tell you. You closed the chat. I wrote a lot during the day!They could warn me at the next appeal. they could write me a mail. But they did not. Only apologized. I asked them to return my deposit to me - there was no answer. a feeling that I was blocked. I have a number of claims to this casino and I believe that I am right: 1) Why is the site available in Russian, then the rules in English? 2) Why if a player contacts a chat requesting help with a bonus - the operators do not fully answer, and then apologize? 3) Why did not they return my deposit? Please help me. I'm a cancer patient. And it is very hard for me to experience such stress once again from the casino. I play very rarely, but the first time I was so upset by the casino. Yes. I'm probably guilty that I know bad English - but this requires the support of the casino! I was hoping that I would spend this money on buying a country house (its price is 6000 euros), but now I want to return at least my money that I earned myself
staus Unresolved
€450
Casino Room - Something went wrong with my payment
This is story from beggining.I come from Croatia,and i was searching casino who have nice range of games,casino who wall make payment if u finally win some money.I search here and other casino reviews,casinoroom was not the best on list,but im first five.So i went there and make account for first time.It says players from Croatia accepted.After i made account,i got bonus.Since i was not searching casino for bonus,i ask customer support can they remove my bonus.I Just wanted to make clear Depozit and if i win something ,i wanted to try how they make payments to my account.Because i follow long time askgamblers and read reviews,i see how Many People's dont get their payment.Anyway after long chat with customer support(they Were great) we manage that i dont have any bonus,online clear Depozit i make.So i make something like 30 euro Depozit,I played few hours games,Had fun,and i deicide to redraw some money from my account.I choose to redraw exact ammount that i Depozit.Then 1-2 days later i got e- mail that they want Id-check.My problem was i make Depozit from my wife Card,So the Owner of account and Card where they must make payment was different.They told me they must check Id from my wife too.So i send them everything they asked from me and my wife,i even told them if IT is too much Trouble they can give the money back on my gaming account So i can Play little more,and next time I'll make Depozit on my name.They answered IT is no Trouble,everything will be fine.Few days later i ASK them how much time they need to process payment.31.07.16 they answered payment was send to account.Still nothing,i would Wait longer for money IT is not problem,anyway i tested casinoroom So i can see how they make business with their customers.But what really bothers me is when i tried to Play again on casinoroom i discovered i can't log in and they banned my account.I send them mail but no response from them.That is not proffesional and i would Like to have explenation anyway.
staus Resolved
€30
Casino Room not paying 57,000 Pounds
I won over 57,000 GBP in Casinoroom October the 28th 2014. The deposit was 500 and the bonus was 500, it was an ongoing bonus offer. I won big playing Dead Or Alive 18 a spin. Before the big win I won around 6000-8000 in slots name Thief or Jack Hammer(I can't recall the exact amounts and games) The casino sent an email they are not willing to pay due to a max bet rule. They say you can't bet over 30% of your current balance in a single bet I remember I checked the terms and condition before and I couldn't find any max bet rule. I went again to check the terms but still couldn't find any 30% rule I checked the Promotion terms and it wasn't there (now they added it to the promotion terms, it was added after I emailed them it is missing and and they admit it wasn't there nor in the full terms or terms of service, the email below prove that fact) I went to check the terms of service but still could find nothing. I clicked inside the terms of service and clicked FULL TERMS and still nothing - no such term I sent them an email asking where in the terms and condition it says you can't bet 30% of your total balance. This is the link they sent: http://www.casinoroom.com/termsofservice/ellmount/ I continued to check the terms and it took me around 20 minutes to reach this link, it is hidden to such an extent it is impossible to reach these terms I don't want to waste anybody time and I will send the instructions of how to reach these terms but just for the challenge and for me to express and describe the issue here can I ask you to try and find it yourself in casinoroom, I wonder if it is only me who simply had no chance to reach this promotion rule. Well here is the answer if you couldn't find, go to bonuses then click on Terms of service, then when you are inside terms of service click where it says FOR FULL TERMS PLEASE CLICK HERE, click on it, now you are at the full terms, you won't find it there but if you look for the word Ellmount you will find the click here link and only then you will see the 30% rule (now they changed it a bit and it says clearly terms and condition click here but back then it was just written in full terms - for Ellmount’s respective terms and condition click here and only then you would see this 30% of balance rule.) Not only that this 30% is an ILLUSIONARY RULE because if you have a dollar in your account and you bet 0.4 it leaves them a reason not to pay, this rule is not valid anyway. They added the rule to the bonus terms right after I let them know it is missing and this is what they had to say "We have updated the bonus games page which doesn't change the fact that the terms that you agreed to when you signed up to Casino Room" The full email: Hello Krisna the clause has always been present in the terms and conditions and this has to go through the LGA in Malta who has a copy of these terms. This clause is included under "Gaming restrictions and jurisdictional issues" and it belongs to the games that you have played from NetEnt These games are regulated and authorized by the Lotteries and Gaming Authority of Malta under the license issued to Ellmount Gaming Ltd and therefore while using these games your relationship is governed by the terms of service of this latter company. Your relationship with Ellmount Gaming Ltd and the use of these games is governed by the respective Terms and Conditions available here. We have come to this decision after careful review of your game history. I am aware that you want to go all the way, but the situation is quite the opposite as it is you who is claiming winnings that were acquired through irregular gaming for bonus play-through requirement purposes. We have updated the bonus games page which doesn't change the fact that the terms that you agreed to when you signed up to Casino Room have always been there and remain as the final and official contract between us. I always like to provide the best possible solution and there's nothing wrong with going public, you have the right to do that, but we are not arguing about different opinions on the bonus system, it's all about facts that ultimately lead to our full terms, specifically the games governed by these terms http://www.casinoroom.com/termsofservice/ellmount/ Before any withdrawals are processed, Your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play for bonus play-through requirement purposes include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of your total balance (including any given bonus) until such time as the wagering requirements for that bonus have been met. Should the Casino deem that irregular game play has occurred, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings and bonuses. You cannot justify your conduct on the grounds that you were not aware of these rules. I am willing to improve my offer, just for the sake of making this easier for us, if you agree I will give your total deposits back and please trust me this is by far the best I can do, considering I should not be offering compensation on the first place. If you have any questions please don't hesitate to contact us. This is what Steve Russo from Gambling Grumble had to sum which explain the situation better than I can: "The Very Hidden Rule....Casino Room, however, presented a problem we have never before run across -- it is refusing to pay Krisna K of the UK the 57,000 GBP she won because of a rule that is almost impossible to find. ...
staus Resolved
£57000

Complaint Statistics

Resolved 9
Avg. Amount $ 9,363
Avg. Complaint Duration 5 days
Avg. Response Time 1 day

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Player rating
7/10 123 reviews

Top reviews from our players

Withdrawals I think remember ok and good times?????????????

100x wagering requirements on bonus funds?????? Sorry for this bad review Casino Room but people need to know.

I remember around a year ago playing with Casino Room. But upon confirming with live chat the requirements stated in terms are actually x100 I'm gobsmacked! Your choice people! I did however used to enjoy playing there but as long as that requirement remains at that level I will not be participating. What a shame I used to love them!

Hi GIVEME88 and thanks for the review, we run different bonuses and there’s some with 100x wagering, usually the most generous ones, however there’s 25x, 35x and cash bonuses without requirements. With our current bonus system, you clear bonus wagering requirements as soon as you start playing our bonus games, this means that cash bets count for bonus play-through and not just the bonus part of bet, therefore the requirements are much lower. We will be happy to review your account and come up with the best possible offer you can get.

user avatar

Casinoroom another casino with a planet adventure style similar to Casinos heroes and Casumo. Unlock rewards like free spins and cash for an extra chance to make some money when budget is running low.

With many providers, like PlaynGo, Netent, Microgaming, Thunderkick, made me fall in love with this Casino. The fact that I could even play in my own currency made it even better. Wagering was set at x45 at the time for every bonus. I claim their welcome offer back then it was 100% bonus and 180 free spins on starbust as I already claimed 20 no deposit spins on sign up. The free spins were issued over 9-day period and every day you get 20 free spins. I made several deposits after but could never reach withdrawal even when I did not claim a bonus.

I have not played in a while and lately I received offers from them and when I look at the bonus terms, it made me want to run away. They offered me 500% bonus or 500 free spins on starbust or 200% and 50 free spins on other games. There was like five offers on the table via email. I decided to claim the 500% bonus but the biggest surprise came down on me when I read the terms for the specific promotion.

The bonus wagering was x75 the bonus amount which is extremely high for my taste. Bonus games include about 40 - 50 Netent that you can place bets on with bonus funds, PlaynGo, NextGen, Microgaming, Yggdrasil, Thunderkick are all providers that are excluded from playing with bonus funds. Now you cannot claim bonuses with e-wallets anymore, which is a standard from many casinos, but mostly apply to the welcome bonus. Given their ridiculous bonus terms, they could have allowed e-wallet deposits to qualify for claiming bonuses.

I think my days are numbered at this casino unless they make some drastic changes to their bonus terms. The only thing good about it is that their support is very good and very responsive.

Very helpful and fast response from the support. I also started receiving e-mails with free spins bonuses everyday.

A very convenient Banking methods for us Canadians because of Interac.

And also, the first time I withdrew in this casino, pending time wasnt even 12 hours, it was almost instant. Then a few hours later, my funds were already on my iDebit account.

Thanks guys. <3

Although, I sometimes find some of the slots payout were different and low compare to other casinos. I can tell because I basically play the same games and some wins were a bit odd. And I end up losing money faster with those little wins.

And lastly, live games minimum bets are high, and not much table for a low roller like me. :( [but this is the casino that made me bet like a high roller, when I won my first withdrawal. Fun memories though..]

Just that. :) wish I can win big again, and not having to lose them because of the games that used to pay big but sometimes,pay more often but less than the amount of your bets..

I got several bonuses, last time I got 500% netent bonus, wagering was 75x bonus and I manage to clear bonus and get paid for one day. Very good slots and many times I got big money with one spin, in other casinos u can't win nothing on same slots.

Good support but sometimes I feeling that I was bothering them. 75 x wagering is big.

Support is very good. I deposited 20 for welcome bonus. Just recently started to play online casinos back then. Did few spins on Tarzan then I thought why I got only 20 on my balance ? And I just landed in bonus 400 GBP playing on 0,80 cents. Asked support and they were happy to let withdraw my money because I haven`t touched bonus at all.

These guys made me believe that even casino can focus on customers and do fair business as much as possible in industry.

Maybe lack of Novomatic and specific games for bonus. But even that on my personal experience can`t take a star off the rating.

Dear PERSONI4, thanks for the review! it makes us really happy to hear about this and that you got lucky ;) We put great emphasis on a prompt and stress-free service, our customers are our priority and anything you need moving forward, we're there to help ;) I will follow up with our team regarding Novomatic, I appreciate the recommendation.

user avatar

When I joined the CasinoRoom casino I claimed their 20 free spins. It was automatically on my account don’t needed any special link or bonus code.

The 20 free spins credited on the Starburst, at this time they used the old slot not the new better gaming kind machine. I liked much better because I able to change the lines and some times I won nice money with a few lines. So when I went through the registration and get the free rounds I played down in a few minutes and get about 2 euro. I wanted to play on the dead or alive slot but when I opened my bonus money wasn’t on my account. I talked with the live support about the problem, she was very friendly and advised me to go to the my account section and open the bonus games menu and my balance will be available immediately. I followed her instructions and opened the bonus games, my favourite video slots are there but a few missed like the dead or alive.

I started to play with the creature of the black lagoon with 40 cent bets. From the first spin I get the free spin feature so I was lucky but the end of the free games I was richer with 11 euro. I played a bit more and decided to play spinata grande with my remaining balance. It wasn’t starts well but with my last spins I hit the mini slot and get 7 free spins. With 40 cent stake I get 77 euro because the colossal wild came out with some red bull. I played more and ended the session with 100 euro balance.

I wanted to make a withdrawal so I made a small deposit with skrill (10 euro) then I made the withdrawal from 110. They processed it but I had to wait at least 24 hour to process it. In mean time they asked my documents to verify my account, I sent them soon and they approved in 30 minutes.

I really like they casino.

FINANC thanks a lot for the review! I'm glad to hear it went well with the welcome bonus, always nice to get lucky and it's great that the KYC went smoothly, the 24 hour delay is basically because ewallet payments are processed in batches and everything that is included in a batch will be processed the next day. We have released new bonuses for deposits in case you want to have a look, all info is available on the website, just go to Bonuses, thanks again!

user avatar

Fast, responsive and friendly support. Honesty: you win, they pay - no bs or trickery. I took the 500% bonus with a 20 Euro deposit and managed the 75x rollover within a day. Pretty insane ride :) The verification process took less than 3 hours. The money was in bank account in less than 24 hours. Perfect!

+ Good collection of providers and games
+ Good mobile version
+ XP system with missions and frequently goodies like freespins
+ Fast performance, no delay in slots

- 45x or 75x are pretty challenging bonus terms
- Not all slots can be used with bonus money
- Some dead wood like the defunct "South park" slots in the mobile version

Hey KANALMALOCHER thank you! very nice feedback about the games and service, the mobile version is pretty cool and blazing fast indeed ;) it's great that you noticed and that you have mentioned it in the review. I know what you mean with the wagering, we have all types of rewards, from cash to bonuses, higher play-through will normally apply only to very generous promotions, but that's not a problem when it's your lucky day ;) Thanks again! and if anything our support is round-the-clock to help! We have looked into "South park" it has been disabled, thanks for the heads up.

user avatar

Decent selection of games
Decent user interface / design of website
If you win they pay

Latest bonus I got was 75x wagering (too much tbh)
Only a few games are allowed with bonus money
Lack of transparency with the x75 wagering req

JACOB86 thanks for the review, glad to hear you liked the games and yes we pay as fast as we possibly can ;) in your case I recommend Trustly, that's really good option for Sweden. I'm sorry to hear you were disappointed with the bonus requirements, higher wagering applies only to more generous bonus offers, we work with cash and wagering from 10x to 75x depending on the offer, bonus terms and conditions are available in newsletters and also directly from the website in the bonus games page. Anything that you need please don't hesitate to contact us.

user avatar

Good solid trustworthy site I've had a couple of withdrawals and they were paid back to my debit card super fast just a couple of days (usually takes longer on other sites for cards). Great choice of netent games my fave. Online help 'ok' but in my experience you're looked after better if a problem is escalated as I was receiving a lot of generic answers to the couple of problems I had in chat but everything was sorted in the end. I play there on and off although had no more withdrawals as yet after my initial good luck (there's time though). Would recommend to others. Given it a slightly lower score because of high wagering everything else more or less fine

Wagering a bit steep x45 when compared to other sites. I also don't always receive all promo emails they arrive ad hoc so I miss out sometimes. When I asked about this wasn't really given an acceptable reason for this. It would also be nice if they had a promotions section on their site for ease of use which I believe at the moment they don't. Bit of a niggle with verifying my account but that was sorted quickly when I escalated problem.

The casino always has several promotions running throughout the week where u can claim a deposit bonus OR free spins and sometimes even a deposit bonus as well as free spins when u make a deposit. I play in USD so the min deposit for me is $13 which is good for a low roller player like myself. Casino room deposit bonuses can usually be claimed with a min deposit which is great becoz a lot of other sites like guts casino will allow u to deposit $10 but u need to deposit a min of $20 to claim any bonus.

Live chat is now 24/7 which is great!! The chat hosts are always very helpful and friendly and generous with bonuses.
Every time that I deposited without claiming a bonus, I have gone to live chat and asked for a deposit bonus and have always been given one whether it be a 50% - 100% deposit bonus or sum free spins.. usually 10 free spins on starburst
they have a great loyalty program where u earn XP points from doing the usual stuff such as logging in and wagering in real cash as well as completing missions where u can also win free spins. These points allow you to level up and gain access to another planet....the higher level you get access to the more missions and better rewards u get. I didn't think much of the loyalty program until I looked at my missions today and my jaw nearly dropped!! I'm at Paranoid Asteroid planet (level 9) and these are the free spins I get just for logging in:
Mission reward:
Login every day 3 of 5 5 Free spins on Starburst
Login every day 4 of 5 5 Free spins on Starburst
Login every day 5 of 5 20 Free spins on Starburst
Login every week 2 of 5 20 Free spins on Starburst
Login every week 3 of 5 20 Free spins on Starburst
Login every week 4 of 5 20 Free spins on Starburst
Login every week 5 of 5 100 frees spins on sStarburst

WOW!!! If these are the missions I get at this level imagine wot missions I will get at the next level.

The 45x wagering requirements is a bit higher than other netent casinos I play at. Also, I dunno about other players but for me, wen I get a bonus or free spins, I can only play netent games with the bonus or winnings from the free spins until I have completed the wagering requirements.

Hi TWEEKSTA that is a fantastic review, thanks a lot for this, I’m glad to hear you’re happy with the site, service, rewards and with our support team. Is this also your nickname at Casino Room? If it is then you have been with us for many years and that’s really something special and I’d like to thank you for your loyalty! We have many more good things coming, including improvements to the current bonus system. Please PM me when you have a chance. Cheers!

user avatar

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