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Blacklisted

Casino Alpha is a brand operated under the Partners Alpha Affiliates program, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behaviour.

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Casino Alpha

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 12 reviews
7.3/10
12 reviews
Complaint Response 4 complaints
5 days avg. 4 complaints
What we like
  • Home to a variety of software platforms
  • Multiple payment options
  • Live chat is open 24/7
  • Mobile friendly games
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Casino Alpha Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://casino-alpha.com/
Established
2020
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, German, Russian, Portuguese, Spanish, Finnish, French, Italian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino

Casino Alpha is an online casino where members can enjoy a selection of games that include video slots and table games, they have a live casino and sports games. The casino accepts traditional currencies and cryptocurrencies and is home to numerous providers like Thunderkick, Playson, Betsoft, and Spinomenal. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. Casino Alpha is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will not be able to open accounts. These countries include the United States of America and the United Kingdom. This list could also include more restrictions so please see ‘more casino details’ which will give the full list of restricted countries and territories.

Mobile Gaming

Casino Alpha is available on the go through virtually any mobile device which runs operating systems like iOS and Android. There are lots of games available just like the web version and all players need is a compatible mobile browser as no app is needed.

Security and Fairness

When it comes to security the casino can guarantee the confidentiality of all their players thanks to strong SSL encryption. This makes sure that all data is encrypted and kept away from unauthorized parties.

Games are also monitored for fairness as the casino uses a random number generator. This keeps all game results fair and random, every time.

StallCation

Complaints

Read the complaints other players have left for Casino Alpha. Learn more about complaints.

Show all complaints
Unjustified confiscation of €50,000 winnings
Hello AG, I am resubmitting a complaint against Casino Alpha in respect of a 50000 euros balance missing from my account. I initially contacted the casino on the 4th December when I attempted to make a withdrawal of the weekly limit of 5000 euro's, the system would not let me do this untill I was actually only able to withdraw 250 euros. I have contacted the casino and questioned why my balance reset to 0.00 and why I could not withdraw my winnings. I ultimately received correspndence to inform me that I had an existing bonus attached to my account of which I have no knowledge and did not request any bonus, the only bonus I requested was for the weekly cash back which I did not get initially and as a result of escalating this to management I did receive some cashback along with an offer of 2 other bonus's as a form of compensation and which I have never even activated. I have raised a complaint with AG before but due to the ongoing investigation with the casino my complaint with AG was declined but there was an offer to resubmit which I am doing if I was not happy with the outcome of the casino. They have informed me of their reasons that the 50000 was eliminated from my account and have since offered a new cashback of 1500 euros which I have not yet accepted. I am asking if you can please investigate my complaint in order to be paid the 50000 euros that was won fairly playing slots and as I have never asked for this bonus and was totally unaware of its existence on my account. I will attach a picture of my balance and correspondence between myself and the casino chat facility and also my bonus offers on my account.
Kind regards
Kichen98
staus Unresolved
€50000

Complaint Statistics

Resolved 1
Avg. Amount $ 14,136
Avg. Complaint Duration 4 days
Avg. Response Time 5 days

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Player rating
7.3/10 12 reviews

Top reviews from our players

Good games and never had network issues with the website. You can also switch the website to dark mode. Also good for sports betting and other tournaments.

Weirdest support ever, not good answers. Also that the withdrawal took 3 days until it will proceed isn't 2021 alike. My withdrawal got rejected without telling me the reason, support told me days before that everything is fine and I can count on the money today. They have no livechat available. That's really bad.

Playing bingo was always my guilty pleasure and I played as much as I could here, given the nice selection. I've also enjoyed the design and overall layout of Alpha, the website didn't feel as "heavy" as some other casinos.

Sadly Alpha doesn’t have too many payment methods. I prefer using Interac, so for me it was almost a deal breaker. They also don’t run Netent games for some reason.

Always looking for cashback deals in my casinos. And Alpha Casino fully delivered on my expectations. The casino is relatively fresh, so they still have some surprisingly generous bonuses going around.

Casino Alpha does have an impressive selection of games and some nice promotions so that’s good but I wasn’t that happy to see that there wasn't a single no-deposit bonus. I prefer trying the casino before depositing. Overall experience was decent tho.

Easily in my top-3 casinos. Very generous bonuses both for regular and crypto deposits. The sheer selection of games is insane. I've also found a lot of one-of-a-kind games here that I haven't seen anywhere else. I guess the support can be a little slow at times, but I usually get timely responses. Very hyped for the upcoming achievements!

Very strong brand - massive selection of games and lots of promotions, tournaments, and nice little features. They even have the skill games available which is neat!

My withdrawal took more time than expected, which made me worry for a bit. Support was very polite tho and kept me posted until the matter was resolved.

Casino Alpha has a really neat sports section. I’m not that experienced at football or soccer, but hockey is def my thing! I've had a very nice experience with Sport Games here. I guess the only downside I found is the lack of VIP-Policy.

Really liked this one. I’ve always liked slots, but I was on the lookout for a casino that also has progressive jackpots, and now I’ve found it. Really feels like the more I play, the more I win!

I’ve been playing at Casino-Alpha for a while now and they have a huge variety of games, but I would have liked more promotions with no-deposit spins.

The selection of games is quite good and they accept cryptocurrencies. The site seems to have a wide variety of promotions for new and existing users.

They request KYC for cryptocurrency accounts even though they advertise "anonymous play" all over the site and their FAQ's say they will not be required. My withdrawal wasn't that big either (only 7.7mbtc) and my account was running at a loss.

The interface is fine, I liked the range of games. I also liked the sports' section. in general my game was ok, not sure that I am going to deposit again.

Downloading of games is bad, I was trying to play for about 20 minutes, but as a result the downloading wasn't successful. it's not a great part when you want to play.

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