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Page 3 – Player Reviews for Cashmio Casino

Cashmio Casino

The casino is closed.

Player Rating 75 reviews
7.4/10
75 reviews
Complaint Response 8 complaints
1 day avg. 8 complaints

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Player Rating
7.4/10 ● 75 reviews

Top Reviews From Our Players

This is what I like the most:
1. Has "Practice" option;
2. Has great game info;
3. Deposit via Credit/Debit Card;
4. Withdraw to bank account;
5. Can save favorite games and it's easy to find them later;
6. Has NetEnt games.

This is what I dislike the most:
1. Missing winner results. Has only event leader board results, but this is not helping me to understand what games are played at the moment, and how profitable they are;
2. Deposit fee when use Credit/Debit Card;
3. "Practice" option works only if I am not logged in. When I login, I can not find any way, how to play games in "Practice" mode;
4. Some games are restricted, even if other online casinos allow me to play them;
5. Logout button is very good hidden. Why it is no in left menu?

Hi DMG, Some veeery good points here! Thanks first of all to all the positive points, it´s good to know what players actually like. Regarding the dislike point, some of them very good points. I´ve brought forward winner results and practice mode when logged in, as these are possibly quick fixes :) I can understand your disliking in point 2, every casino does it differently, I´m also looking into how this could perhaps be done differently from us. Regarding game restrictions, these should be exactly the same for every casino. So it´s a bit weird that it differs for you. If you would like to send me a PM with the games, I could check in on it closer.

user avatar

There is a very large selection of games. I had great fun a lot of selection of poker games. I was very surprised by fast deposit of money a quick withdrawal.

Even thought our poker selection isn’t the greatest, Im very happy that you enjoyed it :)

user avatar

Very fast website.
- Everything works and is well organized and explained, you can even see the wager amount rather than percentage which is big plus!
- Very fast document handing for withdrawal and helpful support

Seems we have been doing a really great job! :) thanks a million! Keep wondering why only 6 stars though :(

user avatar

Good casino. Nice first deposit bonus etc, everything works as it should. Also great layout.

Really high wagering requirements, and not they email kind of bad deposit bonuses after the first deposit.

Hi Jlennon, Thanks a bunch for the feedback, I will bring the bonus issue forward, we cannot have it like that of course :)

user avatar

I had alot of fun playing on this casino, in fact this is the first one I have ever played on and my experience was excellent, the questions I had where answered quickly by the live chat. the dealers on the live tables interacted with the chat room it was just good fun. It took 3 days to get my withdrawal to my bank which wasn't a long wait to be fair considering I put it in on a Sunday. Overall I would recommend But...

After my first withdrawal I was unable to deposit via visa again the page is blank, I asked the live help and they said it would be up again within a a few hours to a day or so still nothing I was looking forward to playing here again but problems with visa... Hopefully this is temporary or I'm going to have to eat my words as I was already telling my friends how good you were.

Hi Bones, I´m very happy to hear that you have enjoyed your time with us, and that our Cashmios is behaving :D I do remember we had problems with visa deposits a while ago, this was an unfortunate error with our payment provider, and out of our hands. But this should be all working fine now :)

user avatar

- fast payouts (usually hours) and until now no verification needed
- high winnings from time to time
- good working website
- nice selection of slots
- clear information you receive on time

I love to see a happy face! :D Don’t hesitate to message me if there is something you´re missing :)

user avatar

For a span of more than a year, Betsson was one of my favorite online casinos; one of the main factors that I took into account the day of my registration on this website was the high reputation that preceded it, reputation that was ratified in each one of the forums and websites that I entered while doing my routine investigation prior to any deposit from my part.

A reliable casino, basically that is the main attribute that players attribute to this casino throughout the internet, an opinion I still share despite the last inconvenience of which I will speak later.

Additionally, another of the reasons that initially led me to play there, it was that the casino processed deposits and withdrawals via Neteller and Skrill in addition to other traditional methods like credit cards and some more methods that could be an alternative to using later in case it was necessary.

Only strengths is what I could always experience on this site, among them, one of my favorites was the speed with which I loaded the website and in general most of its games.

Hi Luluxian, I hope you didn’t write your review on the wrong casino page? ^^ I thank you very much for your feedback, it´s what keeps us going strong :)

user avatar
Inactive user
4/10

Nice site, easy to see wager requirement. Love the microgaming games.

It's nice other player's get their winnings in their bank in few hours, mine is on almost 72 hours if I count the weekend almost 96 hours. I always get my account verified before I make any deposits, the last thing I had to do was send in my proof of payment that got approved within a day I believe. I do that first so I'll get my winnings sooner rather then later.

They have only one deposit bonus which is 100% no 2nd or 3rd deposit bonuses. For a high rated casino they sure are taking long time to pay. If I don't get my winnings tomorrow I think I'll have to file a complaint. My winnings may not be big, but I should not stress about getting them. I would receive them by now in different casino.

Hi Jonkat, Thank you for the feedback! Regarding your withdrawal. Bank transfers always takes a bit of extra time, and it´s hard to estimate how long as this is up to your bank as well. But most casinos say 1-5 working days, and this is after it is approved from us. One of our Cashmios approved your withdrawal roughly one hour after you filed it, and it took your withdrawal around 4 working days to arrive to your account. I want to congratulate you on your winnings and I really hope that you are satisfied with us regardless of your bank withdrawal taking the extra time. I thank you again for the feedback regarding our deposit bonuses, we do give out weekly reload bonuses, but we will consider perhaps giving out some more :)

user avatar

Great interface, I really enjoy playing here. Wagering requirements aren't ridiculous and very speedy withdrawal times.

The only reason I took off two stars was because I found that a lot of games are restricted to Australian players. There are a lot of games that are restricted but I have played at other casinos (ELK Studios games (Sam on the Beach, The Lab, Taco Brothers etc), Thunderkick games (Magicious, Birds on a Wire etc), Merlins Millions, Mad Mad Monkey, Dolphin Gold and Luchadora) so it was a little disappointing not to be able to play some of my favourites.

It´s super-duper great to hear that you like our happy interface :) Trying our best to make your time as enjoyable as possible at Cashmio. Therefore, I´m very sorry to hear about your disappointment about the Thunderkick games. This is something we´re working hard on, so everyone can enjoy our slot games. Hope you can hold on until we have them for you! :)

user avatar

They offer bonuses a lot, so that's great. Support is helpful, fast and friendly. Withdrawals are processed fast and there are many options. No bad word, in anyway this is amazing casino to play. Have played here several time's and always withdrawals have been on my bank account in few hours.

I’m really super happy to hear you´re having fun at Cashmio, and are content with our support. Your review really helps us keeping the good things coming :)

user avatar

Cashmio Casino is very great. Everything is very fast. I quickly checked in. Easy and fast deposit and withdrawal of money. System of bonus is very accurate and works well. Games loaded very quickly. A large selection of slot machines and table games are well represented. This is a great casino really. I will always look at it.

We´re very flattered by your positive review, thank you soo much. I hope we will never let you down! :)

user avatar

One of the best if not the best casinos I have played. Excellent Customer Service. Fast payouts. Great selection of games. Will definitely become a loyal customer here. 10/10

Thanks so super much :) I hope we have held the standard so far as well. I give your review 10 out of 10 :D

user avatar

Very good place to place your bets, their support is much more personal and friendly than the other casinos I am playing with.

Thanks a bunch for your review, I will forward this review to our support! :D

user avatar

Firstly I have to say this is one of the best if not the best cadino out right now. Withdraws are very easy and quick the games are nice. And the big thing is it is actually possible to win on this site so money goes very far and ive deposited about $60 and withdrawn over $500 and im only new here. I can tell I will stick with this casino for a long time

Alot of games are restricted for australian players I cant play many of the games. But its absurd because I can play all of these games on other sites. So there is no reason for it. This is why it loses 2 stars from me its my only problem with the site

Thanks a bunch for your great review! It´s great to hear that you are enjoying to play at our casino :) I´m very sorry about the restrictions for Australian players, some restrictions are very hard for us to avoid. Please do send me a message if there are any games you have played on other casinos that you are unable to find at our casino, I will then have a look into this. Good luck and thank you for your feedback!

user avatar

The site is well designed once you've taken time to have a browse and play. I found the opposite to some members comments verification process was fast and easy.

Sometimes its easy to overlook some of these more quirky community type casinos when bombarded with the promotions from the bigger ones.

I dislike the fee's that perhaps could be avoided or not passed onto customers. If I use my debit card I get charged for the currency exchange then pay for the pleasure to withdraw by the only 2 available to me bank transfer or Neteller which then charge me again to get the money out (if decent amount) these are definitely offset with speed of withdrawal and polite friendliness of the support staff.

Hi Jason, It´s good to hear that our verification process is picking up speed :) I thank you for the feedback regarding withdrawal fee that sometimes is applied. I will look into this and see if we can change this somehow. Thank you for your review, good luck in future gaming! :)

user avatar

Good welcome bonus package with the interesting quests. A wide choice of games from popular developers.

No instant withdrawals, some times live chat is unavailable. I think it is 8-9 starts fairly.

I´m happy to hear you enjoyed our welcome package and our games. We´re also actively adding new game developers as we go, so keep your eyes peeled for new games : - ) Regarding withdrawals and Live chat, we do have instant withdrawals depending on method and if the account is verified etc, Our chat support starts at 08:00 CET.

user avatar

I signed up based on the great review, thought I'd get a no deposit free spins bonus but did not.

I´m very sad to hear about your missing bonus. Depending on what country you´re from, you should be able to get the bonus. Players from Canada should for example get the no deposit bonus. Please write me a message and I will help you as good as I can.

user avatar

Great site, easy to use and everything is easy to find. Have been playing here since they opened and all the withdrawals were accepted within 2hours. They have fast withdrawals, great support, great offers and great selection of game's. Nothing bad in this casino, one of the most reliable casino's there is! :)

Thanks soo much Noite (●^o^●) Very nice to hear, I will forward this to all Cashmios!

user avatar

Great casino. Happy interface. Nice selection of games. Great reward system if you aren't Canadian (Netent) but as a Canadian myself, when I lose I ask for a bonus, Finally, and most importantly, the staff will help you as much as they can. I had one staff member contact multiple casinos after my self exclusion period was over, and managed to unblock me from all of them.

Almost all their bonuses are based on netent games. And their bonus Thier money with them is slightly greedy. I lose around maybe over 500 Euros netted me 15$ after a long complaint to a very nice guy in the chat.

Hi Vooodoo, Thanks a bunch for your review :) I´m happy to hear that you´re receiving a good customer support and that you like our site! Regarding the issue with Canadian players not being able to play NetEnt games. We´re very sorry for focusing most of our free spin on these games. We are working on a solutions regarding this issue, so hopefully you will find more bonuses on other slot games soon. Good luck with future gaming!

user avatar

Great layout, nice bonus, very friendly support. Amazing quick withdrawal.. well i don't need to say more... in my opinion it is one of the best places to play online.

Nothing to complain about. It is just a good online casino!

Thanks a lot for this great review, Im happy to hear our support is behaving :)

user avatar

Pretty much it's all been clear sailing...the games run with few bugs, the support although not 24hr are friendly and best of all their KYC verification puts others' to shame.

Took the bonus and managed to play through wagering with modest cash out. The cash out was less than 12 hrs and that was the first one.

Not a lot really. Hope they maintain their initial high standard.

I´m very happy to hear you`ve been enjoying Cashmio with nothing negative to add. I hope you will continue to have a great time at Cashmio. Please do message me if you encounter anything at all you think is worth mentioning.

user avatar

Got 100% matchup and 100 spins on gonzo. Nice selection of games. Excellent choice of Netent and Microgaming slots.

The verification takes a bit to long 24-48 hrs. One player per IP.

Thanks for your review. We`re very happy you enjoyed our selection of games!

user avatar

Great casino and great layout has all the latest slots. Enjoyed playing there and nice to get a win.

The only negative is the verification process. But I am sure they will improve on that. Overall it;s a top casino.

I`m glad you enjoy our casino and congratulation for making yourself a winning :) Thanks a lot for the feedback. Thanks also for the feedback regarding the verification process, this is something we are aware of and trying to change for the better as soon as possible. Good luck in future spins!

user avatar

Very good casino and nice layout. Love the machines aswell

No one answers in the chat when I ask for help and cant add a photo of id or confirmation of my adress

Hi Patrik, It sounds weird that you didn’t get an answer in the chat, sometimes bad network connection can make our chat disconnect. However, you will always get an answer as soon as possible if you send us an email. Please don’t hesitate to ask me via a message should you need any help. Thank you for the great feedback, more slot machines are coming every week! :)

user avatar
Inactive user
8/10

Good games, bonuses and friendly support. I got given free no deposit spins when signed up and after completed wagering I won £57. Which I withdrew £50 hassle free after providing id etc. Will defo be back.

That I only won £57 of free spins why not £570 or £5700 ;) jokeeee

Congratulations to your winnings! Happy to hear you managed to make such a winning from our no deposit bonus. Also thanks for the great feedback regarding bonuses and support. Will tell our cashmios what a great job they`re doing ;) Im eager to see you back at Cashmio!

user avatar

Excellent selection of games and bonuses, easy to deposit

Been 48 hours since I requested a withdrawal. Verification seems to be a long process even though I've sent them what they asked for. Worried I've been conned

I apologize for the waiting you experienced. We are working on getting account verifications faster. I assume your account have been verified by now and withdrawal credited to you. Please should you have further problems and/or concerns, feel free to send me a message and I will personally help you with your issue. Thanks for the feedback and the positive words as well! :)

user avatar

I realy love the casino. Great live support and good games. Realy fast payouts.

Im still struggling with my verification, trying to verify with my standard documents isnt accepted, this is alot of casinos I play at has accepted.

Hope they make this process more customer friendly.

Thank you for the great words. I will forward this to our support, I´m sure they will love to hear this :) Regarding the Verification, I`m truly sorry this is such a hassle. I can assure you however, while verification is stricter the casino is also more serious. We want to make sure that the person we send the money and playing at our casino is really the same person. This is for our and foremost your security, so that it`s really you getting your withdrawal etc. Should you however have problems that don´t seem to be solved the right way, you can always send me a message here and I will look into it. Thank you again for the feedback, and keep an eye at your email tomorrow, I think we will have some extra bonuses! :)

user avatar

Clean interface, nice game selection, friendly support. Great welcome bonus. So far a nice casino, but no luck for me in this casino.

Withdrawal easy and quick (to e-wallet) no complaint here. I was able to deposit and later withdraw to my skrill account within few hours and no hassle.

Bad luck: Your name is Cashmio. Received 200 free spins for first deposit, but basically no winnings, no bonus rounds. Nothing. Lost my initial deposit also quite quickly. Hhhmmm. Received some free spins for new games. No winnings. Against my inner voice I did another deposit to get some free spins. Not much in return, again lost my deposit quite quickly. Hope you have more luck!

I`m glad that you found our casino clean and friendly, this is basically our view of how an online casino should be for everyone. And of course with some extra bonus offers along the way. However, it hurts me to hear that you had such a bad luck at Cashmio. As I hope you understand we don’t have much influence over the course of a game, I sincerely hope your luck will turn for the better soon. Good luck in the future and thank you for the review!

user avatar

Cashmio is one of the most recent casino's I have signed up with, but so far I've had nothing but good experiences whilst playing on their site. It's another of the modern multiplatform, browser only based casinos with games from a wide range of providers, and almost all of my favourite games are present and correct including those from NetEnt, Microgaming, Quickspin, WMS and Play N Go amongst others.

I received 20 free spins on NetEnt's Aloha! Cluster Pays no deposit just for signing up, a game I hadn't tried before but was pleasantly surprised to find that I really enjoyed it! I hit the bonus round, had some great hits towards the end and finished my 20 free spins with a balance of over £20, more than enough to have a look round the casino and check out how the games were running before making a deposit. Some of the multiplatform casinos can be a little flaky at times - spins hanging, games booting you out with strange errors and things like that but I experienced no such issues at Cashmio.

The casino is operated by MT SecureTrade who also own a number of other highly respected casino brands including GUTS, InstaCasino and Rizk. It seems they are expanding fast at the moment with a new brand appearing every month or so. All of these casinos have fast withdrawals, regular bonus offers, and excellent support including active reps here AskGamblers so you can be sure you will be treated fairly if you choose to play here. Also worth mentioning, I noticed the wagering requirements are lower here than some of the other MT SecureTrade casinos at 35x the bonus amount only.

My only issues with these guys is their recent decision to block players who use e-wallets from receiving any bonuses. The casinos cite fraud as the reason for this, but it seems like an over the top response banning EVERYBODY who uses these very popular deposit methods from receiving a bonus. My advice would be to grab yourself one of the debit mastercards offered by Skrill and Neteller and use that to make your deposits if you don't wish to use your regular bank or credit cards for on-line gambling.

Hi Raverbabe, Sorry I took such a time with the reply. I`m as always happy to hear all the good things about our casino. And happy to have you tried a new slot game which you found out you liked, also wow!! You came out lucky with our bonus it seems, congratulation! :) For your point about bonuses not available for e-wallets. At Cashmio we do actually provide bonuses for every deposit method, including E-wallets like Neteller and Skrill. Please contact our customer support should you have problems with it, and they will help you with it straight away. Thanks yet again for your great review, and good luck! Should you have any problem or feedback, don’t hesitate to send me a message in my Askgambler inbox :)

user avatar

Nice selection of games, fast payout, and payout rate is also high. This is one of the 2 reviews I write. And I played a lot of casinos.

It's rare to play on a casino like this.

john aka Kingginga

Hi Kingginga, Thanks a lot for your nice words, I promise we will not let you down. You can also expect a new game release to add on the collection of games on the day after tomorrow. So keep your eyes open as to we will have an extra bonus for our players :) Super best regards, Alex

user avatar

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