- 0-24 withdrawal time frame
- Mobile casino included
- Live chat feature
- RNG Certified
- No phone support
- Live chat support hours from 09 AM to 01 AM CET
- Multiple restricted countries
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Cashmio Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Cashmio Casino is an online casino suited for everyone, and designed to provide a fun gaming experience. The unique little crew of cashmios have built a casino filled with missions, awards, and games. They offer leading online slots and other casino games from NetEnt, Microgaming, SkillOnNet, Genesis Gaming, Betsoft, NYX Gaming, Play’n Go, WMS Games, Evolution Gaming, Quickspin, and Thunderkick. Cashmio Casino is licensed by the Malta Gaming Authority.
Restricted Countries and Territories
Cashmio Casino does not accept players from certain jurisdictions including the United States of America and its dependencies, Australia, France, Estonia, Belgium, Spain, Italy, Ireland, and other. For the full list of restricted countries see the casino details section.
Mobile Gaming
Cashmio Casino is designed to work on almost any mobile device, including iOS and Android smartphones and tablets. Players can access the mobile casino without having to download anything; the website itself is optimized for mobile play.
Security and Fairness
Players can rest assured that Cashmio Casino keeps all sensitive data safe by employing the state-of-the-art SSL encryption on all of the pages of its website.
Cashmio Casino’s games are audited regularly and there is a “RNG Certified” seal located in the website footer.
- E-Wallets 0-1 hours
- Bank Transfers 24-72 hours
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Cashmio Casino has an extensive range of online casino games. Players can easily sort through the different game categories and use the search bar to find specific games.
Slots make up a significant number of the games at Cashmio Casino. Players will find a multitude of top online slots, including big progressives like Mega Moolah slot and Mega Fortune slot. Hundreds of other popular titles are also available, including Guns N’ Roses slot, Bikini Party slot, Jack and the Beanstalk slot, Thunderstruck slot, Starburst slot, Boomanji slot, and Immortal Romance slot.
Table games fans can also find the all-time favourites at Cashmio Casino. There are several Roulette and Blackjack variants from NetEnt. Other games include Oasis Poke, Caribbean Stud, Red Dog, and Casino Hold’em Poker.
Cashmio casino, however, does not have video poker games in its collection.
Live Casino
In addition to outstanding virtual games, players can take a seat at Cashmio's Live Casino and enjoy the gaming ride run by live dealers in real time. Live games are powered by two well-known software providers Evolution Gaming and NetEnt.
Support
Getting assistance is easy at Cashmio Casino. Players can just click or tap on the “Help” tab to choose in which way you want to connect with a support representative. The quickest way is via live chat feature which is available from 9:00AM to 01:00A MCET. Alternatively, players can send an inquiry via e-mail, or consult the FAQ section.
Complaints
Read the complaints other players have left for Cashmio Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hey RACHELLIAM10, I am very happy to hear that you enjoy your time with our casino. :) I hope to see you with us in the future as well. You are always welcome to chat or email us, whatever you have on your mind. Our support is always more than happy to help! Thank you for your review. :) Best regards, Lisa
Great selection of games, great modern website with modern services (withdrawing, depositing etc). Out of all of the other gaming sites I have tried, Cashmio is in my top 2 - not being biased at all when considering the fact that I hit a 2000x win within my first 2-3 hours!
Most of all, great customer service - special shout to to Sara who has been nothing but helpful with getting my documents to the right place for identification verification. Looking forward to being fully verified so I can fully enjoy what Cashmio has to offer.
Hey ETERNALWOLF, It gives the whole company much joy to read a review like this! ;) I am very pleased to hear that you have enjoyed your time with us at Cashmio. I hope we will have you with us in the future as well. Thank you for writing a review about us and pointing out your favorite things about Cashmio. Please remember to let us know anytime you need assistance regarding any matter. Our support will be ready to help you with a smile on! ;) Sara was very pleased to hear your praises and looking forward to talking to you again. :) Best regards Lisa
More choice of interesting games. Always have something to play. Good site design, very convenient to use. I also like games a lot, I have never met such people before, I haven’t even tried to play at all.
The service really does not care very well about its customers. The support replies for a long time, and even if it does, the problem cannot always be solved. And in general, I am pleased with this casino. If you look generally normal. I will play on and share my impressions.
Hey BERT43 It is great to hear that you are fond of our game selection and site design. We have aimed that our site is convenient to use and I am happy that you agree we have succeeded. I would like to hear more about your experience with our support. You can message me with your username and I will gladly help you with your experience with our support. We generally take pride in how good, happy and effective they are in our support. So I am sorry to hear that your experience has not been the best. Our support LiveChat is available 09-01 CEST. Otherwise, you can email us at any time and our support will reply during those hours as soon as they can. Kind regards, Lisa
Many nice games...very friendly support...makes fun
I deposited money. Cashmio´s provider is entercash. The money is booked from my bank-account but not on my players-account. Cashmio told me it may take 1-2 days the money will be deposited on my players-account. So... I wanted to play now...not in 1-2 days...this is fraud. There is no way to get my money back. I just have to sit and wait, when the "gentlemen" are able to handle the transfer. Absolutely no go! I will stop playing in any casino working with entercash!
Hey KAYWUSS I am happy to hear that you have had a friendly experience with our happy support! It is unfortunate to hear that your deposit was delayed with Entercash. I understand completely that you would wish the deposit to be instant and not have to wait for it. We are sorry that in our end we cannot speed the payment provider. We are always happy to contact them and try to resolve any possible issues as fast as we can. If you message me with your username I can help if there is still something with your deposits. :) We offer different payment methods so you can choose a method that best suits you. Best regards, Lisa
Good selection of games
Chat is great, they really do try to work with you.
Long verification process- they rejected my Cell bill with address as proof of address, they don’t accept mobility bills and i had to submit a letter from the government, they finally approved my Notice of Assessment as proof of address, upon chat with customer service.
Additional checks outside account verification process - upon withdrawing, they rejected and reversed my funds back to my players account by the next morning. I was told they needed a bank statement to prove my bank account was mine. Even though I had already provided a void cheque/PAD with my personal and account details upon verification. I had to resubmit my complet bank statement with details, as well as my PAD again, and was told it could take up to 24 hours to review those. The verification process is unlike any other site I’ve played on. Everything other than depositing money and playing is quite complicated and a long process. The really do need to review all other casinos and change their process.
Hello JOEYG I am sorry to hear about the bad experience with Cashmio and that the verification process has been an inconvenience for you. We are extremely careful with all related to player safety. We want our players and their funds to be secured this is why sometimes the verification will take longer than expected. You can leave me a message with your username and I can have a new look what has been going on on your account and verification process. That way we can see if we can still help you with anything and what we can improve. It makes me happy to hear that you have been happy about our support. They all are on a mission to help players personally with any matter. Support will always try to do their utmost best to solve any issues to players as soon as possible, with a happy smile on the face. Best regards, Lisa
lots and lots and lots of games, slots and more slots. many games
Poor customer care. They are really nice about not helping, or explaining that its their policy and they are only following policy. I withdrew $130 from a $20 deposit took 28 days, then only $111.00 hit my bank. I inquired about this, they said my bank may have charged me, but no, not my bank. Then they said Payment providers took fees. I have NEVER been charged before for a bank wire. So I am still of the mind I got screwed
Also I withdrew on Jan24th Two days before my proof / drivers licence expired. They would not pay, like I ceased being me. So I sent the interim letter of proof the canadian government supplies me while waiting for my card through the mail.Cashmio rejected that. Finally got them my new card, was approved then I waited. The money sat in my player account, taken out of withdrawal status without telling me. I found out days later when I asked about the status of my withdrawal. Really shitty policy and they don't care.
I don't recommend Cashmio, if you are looking for fair and proper treatment.
Dear DAMNCOWS, I´m really sorry to hear about your bad experience with our customer support, especially as we pride ourselves with having the best support, and always look for ways to improve it. Please leave me a message with your username, and we will make sure to look further into the handling of this case and see what we can improve to make the experience better. Best regards, Alex
Good game selection, easy to deposit, bonus only available through a few ways of deposit.
Bonus are only paid when you transfer money by certain ways. In my case I did not receive my bonus and got cranky so I tried refunding my money and that's where it begins.
Getting your money or your winnings back requires tons of information. Most other casino's will give you back your deposit or small wins without question. Cashmio wants to know everything about you even if you want to get your deposit back.
A bank statement, address and ID together for a small withdrawals seems very excessive.
For anyone looking for a decent place with not too much hassle there are plenty of other casinos check out.
Withdrawals are very difficult! Be wary and ready to give away 100% of your personal details!
Hi CARDIO1979, I thank you for leaving this review with us so that we can work and improve what is lacking. I´m also happy you enjoyed our smooth deposit feature and our game selection! Regarding the slow process of getting your money, with so many new regulations and requirements in the licenses we hold, we are forced to be extremely careful and make sure that our customers are secure with us and their money treated with care. To cover for the security, the timeframe can sometimes be hurt. However, please do leave your username in my private inbox so that we can look closer at how your case was handled, we always want to make sure that our customers are treated with the best of care and as smoothly as possible, and we´re always looking for ways to make our support better! Best regards, Alex
The site was little bit different than I was used to so I enjoyed testing it out.
I experienced slow payouts and complication with the verification process which lead to some frustration
Hi BISMARC, Thank you for your review! I´m really sorry to hear about your slow experience with our payments and verification process. Please leave me a message with your username so that we can look further into your case. Please also leave a more detailed explanation in the message of what you liked about us that was different so that we can look at ways to make us even more different :) Best regards, Alex
Great selection of games.
Very nice site
Fun races
Insanely fast withdrawal( 12hours on my first withdrawal)
Perfect livechat(verification etc. in chat)
I had some lag on the slot.
Not sure if it was on my end, but there is nothing else to complain about, so here you go.
Im sorry to say but I dont find anything that is positive for this online casino
The hold you money for months and never pay out you winnings.
Have reasons all the time for not verifying your account.
Just send you from one agent to another agent in chat
Stay away from this casino!
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Very good casino. Plenty of games, fast withdrawal, i have had a decent win here previously and money was in my account within 2 days max. Support is also very helpful and friendly
There isn't a lot to dislike. Some times you have to go onto chat to get bonuses added but they always sort it out so its nothing major so overall its a good casino to play at