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Editor's View
Betsamigo Casino, a trusted name on AskGamblers, presents a seamless user experience. Its game catalogue, which seems to go on forever, is thoughtfully organized and skillfully implemented, promising you an exciting time exploring the lobby and enjoying the games.
Apart from slightly delayed withdrawals, we had trouble finding a disadvantage in playing at Betsamigo.
- Good choice of payment methods
- Live chat
- Multilingual customer service agents
- Limited live chat hours
- Slow withdrawals
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Betsamigo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Betsamigo Casino
Betsamigo Casino is a well-established online casino at AskGamblers. It has nearly 300 real player reviews and a high casino rating from our players. These reviews are written by real players who have hands-on experience at the casino. Of course, our expert casino review is also below.
Apart from our review, the casino has received accreditations and approval from other affiliate sites, which can be viewed at the foot of the casino.
The site is fully licensed and regulated by the Malta Gaming Authority, and it supports multiple languages. You can log in or register directly through your web browser or visit the mobile casino for a seamless experience on the go.
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 3-7 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at Betsamigo Casino
There is a great selection of payment options at Betsamigo, so you can easily deposit and withdraw. We have listed the methods the casino supports above, but you’ll see which ones are available when you open the cashier as they are country-specific.
The minimum deposit is €10, and the minimum withdrawal ranges between €25 and €100, depending on which payment method you choose. The casino states that fees may apply when you deposit and withdraw, depending on your region and your payment method.
Once you request a withdrawal, this can take up to 72 hours to process, not including the verification process.
You will need to verify your account at some point. The casino advises you to do this after you register. This is done by going to your account settings, then the document section, where you simply follow the instructions and upload the documents required. Completing this process when you register will speed up your first withdrawal.
Games at Betsamigo Casino
Thanks to the list of software providers, the lobby is packed with casino games, including many of the industry's finest online slots. There are plenty of games to choose from, and if you want to narrow down the search to find games quicker, you can use the drop-down menu to list the providers.
If you use the search engine, providers are also listed there, and you can type in any game to find it almost instantly.
The casino is also home to a variety of table games. Games of Blackjack, Poker, Roulette, Baccarat and more are available. Rules vary from game to game, depending on the provider.
In the section labelled Lucky Games are various other games for anyone interested in something different.
In the live casino, there are more games, and these are hosted by real-life dealers. Most of them are open around the clock to cater for players around the world. Various providers are offering different types of live games, with both male and female croupiers.
Betsamigo Casino's Commitment to Responsible Gambling
The casino promotes responsible gambling, but unfortunately, there seems to be a lack of tools to help you maintain control of your spending.
You can, however, take time out or self-exclude. You can do this by logging into your account and visiting the responsible gambling tab. Once you select the time limit, click Save to submit your request. The casino is also trained to assist you further.
You can visit the responsible gambling tab at the foot of the casino for further help, including symptoms to look out for to self-diagnose a gambling addiction and details to GamCare and Gambling Therapy.
Customer Support at Betsamigo Casino
Getting help from the casino is easy. There are a few ways to contact them, but the easiest way is through live chat. The casino has a team of trained customer service agents who you can chat with about any questions or concerns you may have.
You can locate the live chat feature on any page; it is open daily between 09:00 - 01:00 CET. There is no chatbot, so you will be transferred to a live chat agent when one is available.
If you need to contact the casino outside of business hours, you can email them. You can write to the casino 24/7; their email address is available in the Contact Us section of their site. This feature currently supports English, German, Spanish, Norwegian and Finnish. In addition to email, you can activate the chatbot and get answers to most common questions.
There is also an FAQ section. The casino has answered many of the casino's most common questions, so it’s worth checking here too.
Complaints
Read the complaints other players have left for Betsamigo Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
I’ve never seen so many unique slot themes in one place. The bonus rounds are super interactive, and I keep finding new favorites. Huge variety of slots, interactive bonus rounds, fresh themes.
The autoplay feature could be improved—it stops too often and interrupts the flow. Autoplay feature could be smoother. Limited low-stakes tables for beginners.
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That I can deposit up to 2500€ in 10 seconds.
That there are more then 3 withdrawal options.
Casino, Live Casino and sportsbook in one.
Easy understandable website.
Hello, unfortunately I had to have the worst casino experience in my life so far.
First of all: I only play with high stakes, so I always deposit at least 500-1000€ at once and then play on different casino sites. I now also did this at Betsamigo, I didn't think anything about it, since the deposit limit is only 2500€. Now I have played with my credit for about half a week and won a credit of €36,200. Now the shock: the basic payout limit of 1000€ (!) applies Per payout, there may only be one (!) Payment can be requested and there may not be more than 7000€ (!) Be paid monthly.
So exactly a week ago I applied for the €1000 payout and asked for exceptions by mail and live chat, all of which were denied. So I made myself aware of the terms and conditions and found the following paragraphs:
Liability & Withdraw Limits
63.1 The maximum withdrawable amount per account is limited to 7000€/month (or currency equivalent), unless otherwise specified in the Terms & Conditions of a specific promotion. Exceptions may be made to players with a higher VIP level, if any, at the Casino's sole discretion. If a customer wins more than €30,000, the Casino reserves the right to divide the payout into monthly instalments until the full amount is paid out. If the amount to be withdrawn is larger than €7.000, the remaining amounts will be placed back in the player's account, to be withdrawn in the following month. Withdrawals (payouts) exceeding more than €2.300 will require additional verification procedures; proof of identity, age and place of residency. "The Company" reserves the right to carry such verification procedures in case of lower payouts.
The Company, reserves the right to delay and/or stop the processing of Cash Out requests until final approval has been received for any outstanding Deposit transactions.
So there are certainly exceptions for VIP players. Of course, with this paragraph, I immediately contacted the live chat and made a request in this regard, which is now also over a week old. So far still no feedback and in the live chat I always get the answer that the responsible department will contact me with an update on the case. Over a week is definitely too long for a casino, although my numbers are clear: over €388,000 wagered in a week, three placements in the top 5 winnings of the month and my deposit amounts do not match the withdrawal limits at all.
The other and equally important is the non-compliance with the specified processing time for withdrawals. I requested my first payment on 20.07 at 12 noon CET. The payment was only processed on 25.07 at 12 noon. Immediately afterwards at 12:30 noon I requested the next payment, which has still not been processed now (over two working days ago).
It is already a very strenuous and lengthy process for me so far and I would have to pay out the credit over five months with the information provided by the casino and I also have to prepare for irregular processing times, which should not actually be like that. I do not want to blame and am therefore looking for a public and hopefully quick solution for the processing times of the payout and the possible increase in my limits or another withdrawal proposal. I just want to withdraw my credit as quickly as possible and just forget the nightmare..
I have played here once and found it to be quite a fair play at that. The casino looks bright colorful and fun and there seems to be quite an extensive variety of games. The customer service team seemed to be very helpful and friendly. I'd like to start playing more at this casino and see all that it has to offer. The casino seems to be very easy to navigate through and easy to find what your looking for. I think the bonuses are pretty cool and seem to be pretty decent also.
I can't say anything about disliking this casino so far as I haven't played here enough to see anything wrong with it. I can't really see anything wrong too dislike about Betsamigo Casino just yet.
Betsamigo is a good casino. Good bonuses and good games. Played at a lot of casinos but this is award-winning. Have a good day. Can't figure out anything negative. Highly recommend
I would recommend this casino to everyone, it offers many deposit and withdrawal options and a very nice bonus system. There are many highly valued game providers, everyone will surely find several of their favorite slot games here.
Actually just the payout time... otherwise I think the bonuses are good compared to other casinos, oh and the long wait for human chat help.
But overall everything was great.
The Betsamigo casino has many great bonuses and a great welcome offer for its new members on the first deposit...I like playing live Monopoly...best casino
Betsamigo has very fun games and the site works perfectly. Besides that is the customer service very good and. Payment system as well. I hear from. Loads of. Friends they also play this slot
Actually nothing. It's very hard for a perfect running casino to complain about something. But maybe sometimes the loading time of the games could be a thing and variation
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I've been using Betsamigo casino for a few months now, and I must say, it’s been a fantastic experience! The website is user-friendly, with a sleek design that makes navigation seamless. The variety of games is impressive, from slots to live dealer games, catering to both casual players and serious gamblers. The bonuses are generous, especially the welcome bonus, and they often have promotions that keep things exciting. Deposits and withdrawals are quick and hassle-free, with multiple payment options to choose from. Their customer service team is responsive and professional, resolving issues within minutes. Overall, [CasinoSiteName] has exceeded my expectations and is my go-to for online gaming!
My experience with was disappointing. While the site looks flashy, the actual functionality is frustrating. The games often freeze or crash, ruining the experience. The bonus offers seem enticing but come with hidden terms and sky-high wagering requirements, making them almost impossible to use. Withdrawals are a nightmare – it took over two weeks to get my money, and their customer support was unhelpful and rude when I tried to follow up. The live chat feature is often unavailable, leaving me stuck with unresolved issues. On top of that, I noticed some games didn’t seem fair, which made me question the site's credibility. I wouldn’t recommend Betsamigo casino to anyone.