Page 2 – Player Reviews for Betfair Casino

Playtech Software, but not very much of them I`m used to see like on bet365 years ago...

Be aware this casino seems to be different. No chat, no real support. A 300% welcome bonus which is only visible before you register, no chance to get this 300% in any way. It just dissapears. You deposit and no bonus is added at all. So take my warning !

Betfair NJ casino as a NJ only casino, as far as I'm concerned is amazing. I don't know about other countries or states.I have been playing for about 6 months now. I have cashed out a decent amount easily with them, all paid within 3 business days directly into my account.Their slots pay out well and I actually have no complaints with them at all.

Wish they had the option to chat with the live dealers via their mobile app.

+ I don't find any positive aspects of the site so I will not play and gamble on this site.

- deposit cash but didnt recived promotion Bonus
- german hotline doesnt exist under the shown telephone number
- costumor support in chat close conversation w/o resolving problem
- tax for PaySafe-Card

I like everything I got my $30 bonus got that to $530 and withdraw $500. Took 3 business days to get to my bank. No problems with the site, love it.

I do not dislike anything about the site, everybody should play.

Never even got started. They said that I can't get the bonus that they promise in their rules, so I thought that it doesn't sound reliable.

I never got the new player bonus that they promised. They said that I had made my account too much earlier, than I wanted to make the deposit. Doesn't sound very reliable to me.

Played on this site for years and have always had a good experience, I have even converted friends and work mates to join and play on the site...... BUT THEN

Was playing LIVE BLACKJACK, my favourite game, £5 minimum bet, was doing ok for a couple of hours.Then I went and made some coffee, came back and rejoined the table......£10 minimum stake !! Ok , tried a different table and that was the same. Every single live blcakjack table apart from the VIP tables which are a £25 MINIMUM WAS £10!! So I called them..... £10 is to expensive for me I explained........ they didn't care, nor could they explain to me why within 15 minutes they had upped the limits to a minimum of £10 .

So reluctantly I will have to withdraw mt Blackjack roll and find a new casino :( I called Mr Green to ask if they were looking to increase their table limits and they were really friendly, but I'm not a member yet so could be why or they may have a better service team who knows?

So if you enjoy Blackjack for a reasonable stake don't bother joining.

I repeat. At casino betfair, there are often lockups in slot machines. They last a few weeks. Betfair has not been able to explain the causes of the blockade and the stress of the client for 3 months. There are no such blocks on any gambling site.There is a question as to how betfair protects its customers? Betfair in no way does not want to officially reply to the thread on the subject of blockade during the game because it knows well the fault lies on the wrong side of the betfair system and the problem is not repaired.After consultation with the lawyer the client has the full right to the official position of betfair, however, he did not provide assistance and the answer continues to put a strain on the client. Think about whether to use the services of betfair casino if there are lockups during the game and they are not repaired for a few weeks. There is no question of the freedom of playing the freedom of casino betfair

Wild choice of games and thing to bet on (8/10).
Site organized solid and clearly (8/10).

Supports are destroying this site. They are ignorant, disrespectful, deceitful, senseless and useless. Had a > 1 hour chat to prove that the support was wrong about the bonus term and no sorry was given. (0/10)

I verified my acc on 365 after 2hrs, betway 1 day, and betfair: never! They also asked my to give them a mugshot to prove my identity! (0/10). Got betfair acc closed and block the site in firewall. Never come back.

I do not know almost nothing positive experience to share.

Not one of my favorite casino in Hungary, did not I receive any bonus, they are constantly sending stupid emails. I said it many times but it never came to any guest of them. The promotions are complicating too incomprehensible and impossible to fulfill the requirements. The whole page is too complicating. The live help from a very slow response to two passes to 5 minutes. I do not recommend it to anyone, and I'm thinking of deleting my corpse.

Very difficult to even think of one with this company.

Due to a pending court case with this awful company so I can't go into much detail (Paddy Power Betfair Plc) the customer service is shocking this goes right from the top (CEO level) all the way down, terrible telephone experience, slow responses and false promises via email, the different sites this company own don't talk to each other, just stay clear because when things go wrong they do not care the only option I had was taking them to court.

Worst casino ever. No bonuses at all other casinos even after winning and withdrawing money were giving bonuses every week from them after losing of thousands pounds you can get free spins worth 20 p or maximum £20.

Very poor customer service no bonus given when got stuck on bonus game plus issue wasn't sorted for month. Their special offer not even worth it to take part in. They'e got some better offers in arcade but very little chance of winning sth played jackpot game lost 200 in £1 bet in 200 spins didn't win anything.

Do not use this casino .

Embarrassing level of support and customer service for a company this size. Expect to wait at least a week for a single reply from the security team.

The fact that they accept paypal suits me as a deposit method.

Long run of losing money on slots compared to other casinos this is unusual. I had already self excluded before for the same reason and re-opened the account again for another try but it was the same pattern as before and I lost thousands. Be careful also as they own paddy power and even if excluded there you can still play on their site (I imagine when it suits them!)

Avarage chat support, nice choice of slots. I used it most for live casino & sport bets (Awesome is the Exchange)

Betfair Casino is for sure one of the best in the world. I have played through many of the games and have discovered wonderful slots. What I like is the refer a friend promotions in betfair but sadly they are limited only to UK citizens. I am keeping an eye on my bank and can surely till now I am on profit playing in betfair casino.

I don't like that the casino is restricted in Bulgaria and I can't play in my country legally. I must use vpn to enjoy the casino and sometimes that makes me troubles because of the ip's. But verification is not so hard and if a member sends id soon the account will be activated.

They have one of the best online casino customer service that I've encountered so far. Very fast to response!

I played their 10 EUR free money for new players, and got my winnings in the Neteller account within half day right after!

I feel a bit delayed in the slot...but maybe it just my internet....however, my internet was working extremely fine with other slots of other casino at the same time.......

Everyithing is fine, nothing special, but at all I liked my experience using the betfair casino, and will do it again.

The live casino quality could get better, but at all very playable.

Good Site.
Fast Payouts
Need to Improve the Download client sometimes its not opening properly

Now Im not playing here because they change all the live games minimum bet 0.10$ to 0.50$ in Live Roulette Table. Please change the minimum bet value to 0.10$

Betfair is a well known brand for sportsbook and to be honest I think they should be stay in there "core" market. Really like time for trading my ets

Casino interface is difficult, no chance to understand this bonus and if you ask service-team you don´t get any response.

The interface and the name is good. Their marketing is as well.

Much too hard/complicated to make a withdrawal.
I was up approximately 56'000.00 USD a while back and withdrew at 47'000.00 USD. I was all happy and the next day I see that they put the money back in the available funds to play.

They have a real messed up policy that when depositing in one way, you have to withdraw the same way but it becomes more complicated when you have deposited in more than one way, which I usually do.
Very complicated or rather soon complicated that I can't even explain it to you.
Total ripoff.

Betfair Casino is already well-known name in my life, and its online casino is one of those who keeps on surprising innovation and some new features. My deposits here are sometimes incomprehensible because I spend hours on one game and lost often over € 100 an hour. My motto is "one life" but that does not mean you have to die like a beggar, I hope a little better control of their finances from me. Betfair Casino takes its players and potential new customers interested, along with a wide range of games that Playtech powered, solid bonuses and promotions, great progressive jackpot games and a VIP club that you are treated like a king and increase your profits.

Like any good online casino, more than 200 games that are on offer include a large number of video slot machines, dozens of table and card games, in addition to all other common titles in the progressive jackpots, arcade games, games in the Asian style, scrapers and other games . Because it is part of the Playtech network of progressive jackpots, Betfair is able to offer a series of themed jackpot games that suit everyone's wishes. Choose the most respected games like Beachlife and Gold Rally - which have regular financial meetings that reach millions of dollars - of Marvel Entertainment, MGM and Fox titles such as The Fantastic Four and Gladiator.

VIP club tends to spoil the players Betfair Casino. Qualify for the first level of VIP status (Aruba) with 1,000 membership points, and then you go up to the higher level the more you invest. Level two and three are Atlantic City and Macau. Level four, Las Vegas gives you access to account managers for the first time, while the status of the five-star - Monaco gives a personal account managers as well as the maximum number of promotion. The only downside is the limitations of their promotion lately which focuses on the UK and Ireland. I mean that this casino has the financial ability and enough revenue to expand its promotion in other countries of Europe and the rest of the world.

Betfair has achieved accreditation for responsible gambling from all relevant sources, and provides customer support 24/7 in order to respond to all your needs. Select a payment method that suits you from dozens of options that are available. Lay and raise money using the usual credit cards, bank transfer and check the options, or the most popular e-wallet options such as Moneybookers, Neteller, and ClickandBuy. My favorite option is Skrill although often I reach for my credit cards that are increasingly active in online gambling.

Conclusion: Promotions are more modest than in the last year or two. I failed to win a single day promotion when they lasted even 20 to 25 days. I do not understand what these pitilessness the free spins and a variety of race promotions in which you choose your horse and you know in advance that he will not arrive first, and that will again remain without reward. Among the other players I've heard a similar story, so I recommend Betfair team to urgently change the way this promotion when they let the events and holidays active because with such pristupon lose too many players on the lush market. The rating could be even higher if not this conclusion related to the promotion of the casino, 8/10.

Mostly Playtech, a couple of WMS games that did not actually load. Bonus offer didn't even work for me, live chat couldn't help me.

I would advice people not to join.

I am playing in Betfair maybe 5 years or so. I don't remember so how much long ago. I am there because they have the best sports exchange in the industry. Company is from London and is on the stock market and this is the prove that they are really serious player in the market. Betfair is best of the best as in sports exchange and will be long time the leader in this sector I am pretty sure.

They did something that now there are many sections other than sports exchange. Every section have many bonuses to use, there is always something to catch. They have poker off course, the games and the major Casino of course from Playtech and Crazy Vegas what these things are pretty the same or similar as the main casino but can be played only in the flash version, casino from Playtech can be downloaded. In the crazy Vegas, you have plenty unexpected promotions which starts from bonus money and free vacation even too from time to time.

There is another site named a Arcade. There is the same situation as in other game sections - Bingo or classic sports-book. Sports-book is not the best from all of this site. I forget about “live casino”. I spent many years there in Betfair and I lost many money in the casino which is my fault because Playtech is not best software to play big money. Major casino is from a play tech which I don't like personally and blackjack here is mad thing. The casino is very secure to place the bets and for big money involving I recommend to play here what is safer simply here and payouts you will receive in the few hours or less.

My overall rating will be 9/10 or maybe even exactly 10.

Playtech is only one software provider there.
Not so good first deposit bonus on the main casino.

This is one of the first casinos in which I have confidence in the last few years, registering an account is very simple, however, the verification process is extremely laborious. It is required to scan even 6 documents in high resolution that would support team approved deposits and transactions between sports and poker accounts, deposits later I worked directly on the casino and after verifying the identity of all the rest just proof that I'm in the right place where price loyalty and fair play. Several times I paid the amount greater than 100 € but I eventually lost all selfish game of roulette and some other less popular slots.

The impression is that the Betfair Casino can definitely improve his promotion that from my point of view very modest, a few days ago I received a notice on this forum about some horse racing promotion in which I played every day on a horse but of course I have never managed to win this free spins. In the end, followed by further disappointment because when I opened the terms and conditions page I saw a promotion valid only for UK players. If and treat them like Betfair stingy then you really do not know what this kind of promotion, I tried to contact support with the issue of when to expand promotion and to my country Serbia but I got superficial the reply that I would be informed about it when it's available.

As for the payments that their professionalism proved to be unmatched because after these 6 documents in the short term to solve all my demands for withdrawal of money. I use most often Moneybookers wallet but once I made a deposit and using the card, however, did not like it because there had been complications over the name on the card, although with the same card I had no problems when deposits with other casino clients. Playtech is in itself an excellent platform so with William Hill Casino Club, Betfair was in second place when it comes to casinos that come from their workshops. All in all except Betfair promotion does not need to change anything, maybe a little to facilitate the verification of accounts.

Betfair casino is great place for gambling and I love playing here. They have very very big selection of games. I think that is the biggest game selection I ever seen and that is my favorite thing at this casino. They offer Playtech, BetSoft and a lot of other great games and of course you can play Poker and sportsbook and everything is on high level, everything is just great. They also offer live casino and everybody can find something interesting here no matter do you prefer table games, slots or live casino, you have all that here.

I play here only with my own money without any bonuses. They don't offer any no deposit bonus for people from my country (Serbia) and I think that wagering requirements for other bonuses like welcome bonus is too high. I mean 37 times on slots is too much but that is not important because they often send me e-mail with no deposit free spins and that is very nice from them. One time I had 0 on my account and they send me 5 free spins. From that free spins I won 5 euros and later on poker I won 50 :D So that small free spins sometimes can be very very useful.

Besides their great bonus system with a lot of free spins I also love their payout department. They accept all major payment option like skrill, neteller, credit card and that is normal but the best thing is that they don't have minimum withdraw limit except for neteller and for neteller is only 2 pounds. So if you use skrill ( and I do ) you can do with your money all that you want without any restriction. They are also very fast, all my payments was processed within 24 hours no matter is is working day or weekend and I love it. So I never had any problem with this casino and to be honest I don't know anybody who had problems here. So I will give 10 stars to this casino because they deserve it. :)

Betfair Casino is one of the best rated casinos on the AG list. By many criteria this casino deserve to be rated like that. The fact that this casino exist for almost 15 years supports the fact that this is a casino that you can trust.

Yet one thing spoils the overall impression when it comes to this casino. Their live chat support is only available from 10am to 8pm - Monday to Sunday. I just can’t believe that such a serious casino doesn't have live support 24 hours per day. That is very unprofessional in my opinion and several times I was personally in situations where I needed immediate support and live help was not available. Those are very unpleasant situations and I try to avoid casinos that do not have live help available 24 hours every day of the week.

Again Betfair is a big name in the gambling world and I've played here a few times. I can’t brag with some success because I had only one withdrawal. I waiting for about 3 days for it to be paid to my Neteller account. I wish that the payments are instant like the deposits but unfortunately they aren't. If you play in instant play via your browser, this casino offers several software providers such as IGT, Criptologic, Playtech etc. But in the download version you have only the software with Playtech games. Wherever it is possible I use download software. Also I must tell you that I am a big fan of Playtech games. Some games that come from Playtech such as Fantastic Four or Sherlock Mystery (which is one of my favorite slot games) are the best slot games ever for me.

If you ask me, Betfair is a good and safe casino that could be even better, just needs to have live chat support available at any time. In any case I still recommend this casino to you.

At this casino begins my journey, it is the first so-called "old school" casino at which I registered, and I think that is the first in which I was making a deposit. Betfair Casino is a well known name in the gambling industry which does not mean that, this online casino is not prone to constant improvement and introduction of new details, all in order to improve the quality of games and offers. Betfair Casino is a place where I easily pulled on, not only because it is the world's respectable brand, but also because of the large selection of games that runs Playtech platform. Generous bonuses and almost constant free spins promotion classify this casino among the most attractive on the Internet.

In the last month I tried over 20 slot games from Playtech offers, and earned about 800€ with a starting capital of 300€, most of the money I earned playing Avengers and Wolverine Slot Slot. I love play here also because they have a progressive jackpot games and a VIP club that brings you many benefits and thus automatically increases your opportunities for big winnings.
Like other famous casino operators of this platform, Betfair also offers more than 200 games that include a large number of video slot games, dozens of table and card games, many standard titles in the progressive jackpots, arcade games, games in asia style, scrapers and other popular games.

Because it is part of the Playtech network of progressive jackpots, Betfair is able to offer a range of themed jackpot games that suit everyone's wishes. My wish is that they continue to remain on the market throughout Europe without special restrictions. Honestly I recommend to all some games as Beachlife and Gold Rally, whose prize fund reaches several million dollars, and there are also slots The Fantastic Four and Gladiator, also with huge prizes. From variety of payment options I have used Neteller and Mastercard for which the minimum deposit, as with many other standard low.

The most established and one of the oldest in existence and probably the biggest betting platform in the world. Bet fair gives you everything that you want. I think it would be fair to say that i did not have a single doubt in my mind when I was thinking about creating an account on this casino. They have play tech as the game provider and have a good reputation so I knew that they would have a big software in their casino. Its been a couple of years since I played on this one. I think it was my 3rd casino that I played online.

I have done more than 5 withdrawals at least from this casino and had to give verification thing only for the first time and after that no questions asked I have even cashed out around 400 in one time. I started with poker here and won a lot of money playing that one. No free money or no deposit bonus as they do not need to know because such bonuses are for platforms which was not to attract users and in this case the name is enough.

I have played on their casino 4 times and always come out with profit. I can either thank the casino or play tech because both of them are equally good.

Amazingly fast support staff and quick replies to our problems but what I really liked was that they used to ask me by Emails that if I was satisfied with their service or support operator I mean such concern is just too good and puts them in a good spot.

Their best games are gladiator and blackjack. I played these two only most of the times. And really good variance and games are not tight. This casino is absolutely a 10 for me and their is no comparison of this casino with any other. Fast withdrawals. Good support, amazing return to players. This is the place to be for all online gamblers.

My review will be about Betfair Casino. This casino is powered by Playtech some bunch of other softwares that I honestly don't know. Big plus for their website look, but for my taste it is a bit overcrowded, makes it kinda hard to read and find things. This casino can be instantly played, downloaded or simply played via your mobile device. I always prefer instant play. They have a very decent game selection and I must say a really nice and professional chat support.

Because after I did my registration I look at some of their promotions and bonuses and for the first time the support offered to chat with me and help me out. Because of that they got a big plus in my eyes. Also they have 3 options there, one is for all games including slots and table games, the 2nd is for slots only and the 3rd is for Live table. This is regarding the promotions. This was really detail explained to me by their support.

So after I made a deposit of 20$ via Neteller I began playing slot games. I started with the game Fantastic four, at this game I made 0.50$ bets per spin and I only managed to win once 1.50$ in over 25 spins. So yea this game was really unlucky for me. So in that game I lost 11$ and I decided to move on with another slot game. I tried out Thor slot which was a pretty nice slot, but still even in this slot my money was simply disappearing, I did 0.60$ per spin. The most that I made was a 4.60$ win after the Thor respin feature on reel 2. Even with a bunch of cool features that I didn't manage to hit my balance was drastically dropping until it hit 0, that was about 30 minutes after I began playing this slot.

Overall all not a bad casino to play in and I think you should give it a try, you actually might like it.

I like Playtech casinos, perhaps more than many other people, and I signed up to BetFair believing them to be a trusted major name in the gambling business. Although nothing has happened concerning me personally that would change that impression, their reputation online is not as stellar as I once believed.

Nevertheless, my own experience with Betfair has been really very positive - I received a £10 no deposit bonus after signing up, which I lost before completing wagering, but did have up to over £100 at one stage before my luck ran dry. They also gave me £10 to try out their live casino, again I was unable to complete the wagering requirement; I was playing blackjack, completed the 30x wagering, but after checking my account discovered I was just half way through the requirement - live casino blackjack only counts as 50percent for wagering requirements here at Betfair!

I also received a 200percent deposit match bonus, which I was more successful with and achieved a sizable cashout, mostly after a series of great bonus rounds on my favourite Playtech game "Great Blue". Betfair also offer games from IGT, Cryptologic, Betsoft, OpenBet and Amaya, plus a few more.

Customer support have been mostly helpful with the exception of a few issues due to downtime of their poker room, which is another iPoker room so very busy and with a wide variety of games and player abilities.

Withdrawal times are very fast, and e-wallet payments are often paid out in an hour or two, maybe less, with card transactions authorized in a similar timeframe.

Promotions-wise, Betfair are maybe not the most generous, but they do have a regular schedule of bonuses for all depositing players including contests, free spin offers, and deposit bonuses, as well as some truly great promotions for poker players - their "Grandmaster Flush" promotion recently was one of the best I have ever seen!

I think it is only fair to state that this casino has something of a reputation for getting 'tricky' when it comes to bonus terms and conditions and advantage players in general, including the biggest scandal ever to hit an online casino when Betfair refused to pay out several million pounds to customers who had taken advantage of a badly designed promotion. I still play with them occasionally, but I must admit a definite ethical problem with their previous business practices that has stopped me from using them as one of my primary online casino locations.