- Top tier software providers
- 24/7 Live chat available
- Mobile friendly design
- User-friendly interface
- Multiple country restrictions
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Betamo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Betamo Casino is an online casino that is owned and operated by NI Interactive Ltd. The casino is home to a collection of games powered by multiple software providers that include but aren't limited to NetEnt, Play’n GO, Quickspin, Endorphina, Yggdrasil Gaming, Wazdan and Evolution Gaming. The site's primary language is English but it can also be enjoyed in other languages as well. The casino will play instantly through a web browser or members can use their mobile casino. Betamo Casino is licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Slovenia, Latvia, Belgium, the United Kingdom, Italy, France, and plenty others. Please see ‘more casino details’ for the full list of restricted countries and territories.
Mobile Gaming
Betamo also has a mobile version of their site for anyone who prefers mobile casinos. There’s no app needed because all the games have already been optimized to work through a compatible mobile browser. Players simply the load the casino through their browser on their smartphone, tablet or mobile devices to get started.
Security and Fairness
When it comes to security the casino takes this seriously which is why they use the latest encryption methods and firewalls. This ensures all sensitive data and financial transactions are always encrypted before being sent over the internet.
They also use a random number generator to keep their games fair and to give players peace of mind that the games they play produce random results at all times. s
- E-Wallets 0-1 hours
- Bank Transfers 1-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players who enjoy video slots can open the casino lobby and filter the games by each individual provider which makes it easier to browse considering there are so many here. Players will be spoiled for choice with the likes of NetEnt, Play’n GO, Quickspin and many more. There’s also a search engine for players who know exactly what games they are looking for and overall the lobby is easy to use for beginners or pros. Titles include The Invisible Man Slot, Beaty and the Beast Slot, Ring of Riches Slot, and many others.
There are some table games here as well in case players want to try something other than slots. These players will of course find various games of blackjack and roulette with varieties and bet limits to suit all. There are some poker games too like Caribbean Poker.
Live Casino
If players prefer the thrill a live casino can offer then they too will have some to choose from with a selection of live dealer games being hosted around the clock. Each game will have their very own live dealer and the games provided are from the likes of NetEnt ad Evolution Gaming.
Support
Anyone who needs help and assistance can contact the casinos customer support team, available 24/7. Players who need instant help can use the casinos live chat facility where a customer service agent will be on hand to help during business hours. Players will also be able to email the casino or use their online contact form for further assistance.
Complaints
Read the complaints other players have left for Betamo Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hi Duyqqqq, Thank you for your positive feedback! We’re glad you find our interface user-friendly and appreciate our fast deposit and withdrawal services. We hope to see you back soon! Best regards, The Betamo Team
Very bad customers service, payment system takes ages, makes you send 5 different documents just to be verified and they won't try to help you or guide you. I had to send so many types of documents when I won money there, but there is no problems depositing there ;) The people that gives this site a good review must own the casino or be involved. Shockingly bad.
Hi ICELANDICBOY, We’re sorry to hear about your experience with our customer service and payment verification process. We understand that this can be frustrating, and we appreciate your feedback. Please contact our support team directly with the details of your issue so we can assist you more effectively and ensure this doesn't happen again. We're committed to improving our services and appreciate your patience. Best regards, The Betamo Team
One of my favourite casino’s. Fast and good looking site and software. Nice bonuses. Very fast verification process and withdrawals. Within maximum a few hours you have your money in your bank account. Really love this casino!
Hi FranSlots, Thank you so much for your positive feedback! We’re thrilled to hear that you enjoy our casino and appreciate the fast verification and withdrawal process. We’re always here to provide a great experience, and it’s wonderful to know we’re meeting your expectations. Best wishes, The Betamo Team
Nothing about this website is good. Bad customer service that also lies, very slow customer service as well. The games selection is also very soso. Literally not a single positive word to say about this website.
Betamo stole 472 euro from us. Started with 100euro and subscribed to the bonus of 100 euro. We played for 2 hours slots and roulette and ended on 472euro. Next day we want to continue entire account empty. Customer support is bad and unfriendly and coming up with lies. Telling us first we weren't subscribed to the bonus correctly and when we ask to pay us instead 372ruro they say we were subscribed, but weren't allowed to play more saying these weren't the terms we accepted to? As I play on so many sites this is clear < offensive language > you can not take the entire amount because of something going wrong from their end. Horrible scam site be warned!
Hi Jorisimo, We’re truly sorry to hear about your experience and understand your frustration. It’s important to us that every player has a fair and enjoyable experience. Please contact our support team with a detailed account of your issue so we can investigate this matter thoroughly and resolve it. Best regards, The Betamo Team
The overall experience is great. The initial verification process took a bit longer than I expected, but it was due to my own circumstances. They were more than helpful and I cleared it up quickly. Since that initial verification of all of my withdrawals until recently have taken less than two business days to process. Some banks will vary due to their own regulations. Among other things try to remember there are international withdrawal limits and your state and bank may have transfer limits to prevent fraud and laundering.
Most of the people I've seen get blacklisted by Betamo are people who've sent them a hundred emails or people who've blatantly verbally abused them.
Hi eiseleleo, Thank you for sharing your positive experience! We’re glad to hear that you found our team helpful during the verification process and that your withdrawals have been processed efficiently. If you have any more questions or need further assistance, feel free to reach out. Best regards, The Betamo Team
First, I'm playing card games downloaded from the Google Play Store but I want to win something real so I checked out online casinos that has good card games. Then I found this site, which is too simple and basic, but somehow I enjoy it. I tried out slot games too but I think I'll stick to playing poker because I'm not that type of person who enjoys slots.
Nothing so far since I'm just days old here. I just hope I can win bigger than the ones I had days ago. I'm still waiting for my welcome bonus, I still haven't received it in my account. They're still not replying to my email also.
Hi RickyJeremySipin, Thanks for your feedback! We're glad to hear you're enjoying the card games on our site. We apologize for the delay with your welcome bonus and the email response. Please reach out to our support team again or provide us with your details here, and we’ll make sure to assist you promptly. Best regards, The Betamo Team
Nice layout of the website, looks really good they have a great offer in online and slot games. Would love to see more games added like danger high voltage etc.
1: Never reply to emails
2: Welcome bonus not received never fixed.
3: RNG /RTP is rigged they buy it from providers at like 40% RNG/RTP every game you play I spin 100 spins everytime exactly 10 spins pay back my betting 90 spins are dead spins * 0 cent pay out ) doesn't matter what game I play or how so ever.
Customer support is really bad they never help you tell me to send a email when you never get a reply. Never received my player betting logs that I asked 3 weeks ago. This casino do not play here its 1 hell of a scamming casino.
Dear @JOANITO, We are sorry about your experience at Betamo, We would like to investigate your bad experience with our casino and improve our customer support. Could you, please send an email to us, putting a link to this case in the email, so we can make a proper investigation and will make sure that your emails are answered and you are satisfied with the support service. Thank you. Kind regards, Betamo.
I’ve been meaning to sign up at Betamo Casino since last year but only got to doing it very recently. Never the why though, it’s not important to know, hehehe. The welcome package caught my interest right from the very start, offering a standard 100% first deposit bonus, plus 100 free spins on the popular Dead Or Alive 2 game. Now that’s a hard offer to resist, even though I don’t really like the free spins being broken up into 20 free spins over 5 days. Ah well, I then closed one eye and signed up anyway. What? Nah, I didn’t close both my eyes, or else how to sign up? Hahaha.
Betamo is owned by N1 Interactive, so that’s a good starting point for me. I’d think many times over before signing up if the casino is owned by the likes of Aspire Global, Game Tech, and so on, simply because they aren’t in my good book, having had numerous problems with their casinos before, so I’ve always avoided them. As expected, signing up was a breeze, the casino’s platform worked wonderfully without lags, and navigation between the pages was fast and easy too, but unfortunately, not everything was a-okay.
After making my first deposit, the 100% bonus and the 100 free spins did not get credited into my account immediately as they should, argh! After several minutes of waiting, I finally got assistance from the Live Chat host, who then manually added them in. But that wasn’t the end of the issue – the next 4 days had me requesting for the 20 free spins from the Live Chat host each time, which shouldn’t be the case, so that got me rather annoyed! It took over 1 hour to get my second 20 free spins instalment, simply because the chat host had to asked me some silly questions first! Sheesh! Luckily, the next 3 days went a lot better and faster, or else, I might have simply lost my interest in Betamo Casino!
Other than that, everything else were just right – my favourite providers and games were available, had no issues playing them off, but somehow, Microgaming games just couldn’t really go fullscreen as the other games would, so this bit I’m not very happy about. I also wasn’t very happy with Dead Or Alive 2 game, simply because it played badly! Yeah, that’s how the game is, I do know, so I’m just ranting but not complaining, hehehe.
I’m not really interested in the second deposit bonus offer of 75%, so I’d probably come back to play at Betamo Casino on some other day - maybe soon, maybe much later, but I’d definitely be back, one day, hehehe.
Hi Afi4wins, Thank you for taking the time to share your detailed experience with Betamo Casino. We appreciate your feedback and are pleased to hear that you find our platform generally satisfactory, but we also recognize there were some areas where we fell short. We apologize for the inconvenience you experienced with the activation of your welcome package and the subsequent issues with free spins. Looking forward to welcoming you back soon! Best regards, The Betamo Team
Betamo Casino relatively makes a good option for me to play my favourite slots because it also has the same ones from the same providers that I’ve trusted since 2011. This is usually the first thing I check whenever I jump from casino to casino. That way I will be assured that the site is legit.
As tempting as it is to play here often, what irks me very much is how slow the loading time is. I always have to make sure that I am not running other sites or applications on my computer (fyi I am using macbook pro) because otherwise Betamo Casino would just not load smoothly as it promises… Cache and cookies also must be cleared before I play. Buffs and slow page loads disrupt me in between my games. This is more of a technical issue. In terms of reliability, they are legitimate but the withdrawal time is just not as fast as the other online casinos that I’ve tried. Slow processing time, esp if I request a withdrawal for amounts over €1,000. Please do better with your services. It’s such a letdown esp I am a member who does generous deposits. I expect to experience the service for the trust I also put in this casino.
Hi HedgeZog, Thank you for your detailed feedback. We're glad to hear that you find our game selection appealing and appreciate your trust in our providers. We understand the importance of a smooth gaming experience and are sorry to hear about the issues you've encountered with loading times and withdrawal processing. If you have any further concerns or need assistance, please don’t hesitate to reach out to our support team. Best regards, The Betamo Team
I liked the simplicity of the site and how fast they processed my withdrawal. Good variety of games from top providers and nice bonuses. I can certainly recommend this site for you can spend a good time there.
I do not really like to wager bonus money, but those rules are everywhere, so there is nothing to be done. I played there for a couple of months already and nothing extraordinary happened, so basically all is really good.
Hi Arnie, Thank you for taking the time to share your experience with us! We’re glad to hear that you appreciate the simplicity of our site, the variety of games, and the speed of our withdrawals. Your feedback is valuable, and we're pleased to know that you've been enjoying your time here. Happy gaming, and we hope to see you back soon! Best regards, The Playamo Team
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Friendly interface, easy to find games, lots of games and they update new games very quickly. Fast deposits and withdrawals (I thought they would take it long when I read some of the other comments on askgamblers). I rate them 8 stars because there are some bad points below
They update a lot of new games but also block a lot of games from playing with bonus money, but this is a good casino you should try it once. Also I have not encountered any other issues,