21 Bets Casino
- Good game choice
- Live chat is available
- Multilingual support agents
- High minimum withdrawal limits
- Customer Support
- Responsible Gambling
- Australian Capital Territory
- New South Wales
- Northern Territory
- South Australia
- Western Australia
- Hong Kong
- North Korea
- United Kingdom
- American Samoa
- District of Columbia
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Northern Mariana Islands
- Rhode Island
- South Carolina
- South Dakota
- U.S. Virgin Islands
- West Virginia
Bank Transfers: 3-5 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-72 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
General Information about 21 Bets Casino
21 Bets Casino is an online casino site and sportsbook, home to games from world-class gaming providers. You can play instantly through your web browsers or visit their mobile casino site to access your favourite games on the go.
The casino is fully licensed and regulated by the Government of Curacao, and encryption methods and firewalls are in place to protect your personal information.
For our online casino review, we have covered various aspects of the casino so you can get the facts before you play. If you’re a new player, you can also check out their casino bonuses which we have listed on this page.
Payment Information and Options at 21 Bets Casino
You can deposit and withdraw using various payment methods, including cryptocurrencies. While we have listed all the methods the casino supports above, the ones you see in the cashier will depend on which country you are from.
The minimum deposit is €25, but for some methods, it is lower. The maximum deposit depends on which payment method you choose. Unfortunately, the minimum withdrawal is €100, which is higher than the industry average. When you open the cashier, you can see if any fees are charged. Maximum withdrawal limits are also imposed by the casino but are not stated in their terms and conditions.
The casino aims to process withdrawals as soon as it can. However, you will need to send in verification documents to verify your account.
Customer Support at 21 Bets Casino
If you need help and assistance, you can contact the casino using several different avenues, including live chat and email.
The live chat feature is available every day from 09:00 - 01:00 CET. A customer service agent can answer your questions or concerns. You will join the queue if they are busy until an agent becomes available. The casino currently supports live chat in English only.
If you need to contact the casino outside of live chat hours, you can email your queries to them 24/7. The casino supports English, German, Spanish, Norwegian and Finnish for email queries.
You can look at the FAQ page, where many questions have also been answered.
If you have a complaint or need to raise a dispute, you should contact the casino's support team, who are trained to help. More information can be found in the Dispute Resolution tab at the foot of the casino.
Games at 21 Bets Casino
The casino is home to a list of gaming providers, so you have thousands of casino games to choose from, including video slots, table games, live casino games and more.
The games lobby is basic but easy to use. There aren’t too many filtering options. However, the most important ones, like listing games by the provider and a search engine, are there. If you know what game you want to play, typing it into the search bar is the fastest way to find it. You can also see all the gaming providers listed at the foot of the casino.
If you enjoy table games, there are plenty of variations, or you can head to the live casino. There are various live casino providers, so you’ll have plenty of rooms to enjoy. These games are hosted by live dealers and are open around the clock so that you can interact with the dealers and other real players.
21 Bets Casino's Commitment to Responsible Gambling
The casino is committed to responsible gambling and minimising the negative impact problem gambling can have on your life. We have listed any responsible gambling tools above, but you can also find more information on their responsible gambling tab.
If you want to self-exclude or take a time-out, you can contact the casino by email to inform them of your decision. The self-exclusion will happen in stages, and the casino will contact you once the initial 24-hour period has passed to see if you want to extend the self-exclusion for a longer period.
The casino has lots of helpful information on its site regarding responsible gambling, and they have listed confidential helplines if you need more help.
Recommended by experts
So far not a single complaint has been filed against this online casino.
Casino with a very nice and sofisticated platform. Sports betting here looks amazing offering a cashout option. Different methods of payment to deposit. All okay.
One big NO is their live-support. It's fake and doesn't work. 2nd thing is I don't like and it's very common with this operator is the time to verify/pay-out withdrawals. They take forever to verify your stuff, and then keep delaying your payments as much as they can.