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21 Bets Casino - Waiting 75 days on withdrawal

UNRESOLVED

Complaint Info

Disputed casino

21 Bets Casino

Amount

€ 1767.87

maags Norway
Posted on February 26, 2024

Played here for a good couple of months. Deposit 240 eur and found a lucky streak.

I have never withdrawn before and thought I'd withdraw some of the 1750 eur just in case. That was easier said than done. I'm fully verified and since 11 December 2023 they keep cancelling my withdrawals with absolutely no response and I have to insert new ones.

Chat is unable to understand what's going on.

AskGamblers
Posted on February 26, 2024

Dear @maags,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
Posted on February 28, 2024

Dear 21 Bets Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

maags Norway
Posted on February 29, 2024

In total 1767,87 euros