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Red Queen Casino

VERYGOOD 8.16
PLAYERS FROM UNITED STATES NOT ACCEPTED

Red Queen Casino is a whimsical UK-based online casino with a distinctive cartoon theme and modern instant-play interface. Players can “go down the rabbit hole” and discover big wins with an impressive variety of slots, table games, and other casino specialties from well-known software providers including 1x2gaming, NYXThunderkick, Elk, High 5 Games, Lightening Box Games, Saber Interactive, Incredible Technologies, and Cryptologic. Red Queen Casino is licensed by the UK Gambling Commission.

Restricted Countries

Although Red Queen Casino is based in the UK, players from around the world are welcome to sign up and play. Only players from the United States and Nigeria are restricted.

Games

Red Queen Casino features a wide range of the colourful video slots. Each one has its own unique theme, features, and captivating game play, so players have plenty to choose from. Among the most popular titles are Celebrity Jungle slot, Treasure of the Pyramids slot, Sunny Scoops slot and Flash slot

The assortment of table games at Red Queen Casino is impressive. Although traditional games are available like traditional Blackjack, Baccarat, Sic Bo, and European Roulette, the focus is on both fairly new games and modern twists on the old. Some examples include Chinese Roulette, Sharp Shooter, Blackjack Player’s Choice, and TXS Hold’em, among others.

The video poker library at Red Queen Casino is limited to three variants: Tens or Better, Jacks or Better, and All-American Poker. Those looking for something completely out of the ordinary can go to the “Arcade” section to find over 20 games like Grand Prix Gold, KenoLab, Darts 180, and Reality Shootout.

Perhaps the most interesting part of the Red Queen Casino game catalog is the “Sports Casino”. This section of the site is like a virtual sportsbook where players can bet on all sorts of sporting events, including Rugby, Soccer, and Euros 2016.

Support

Customer service is reliable at Red Queen Casino. Players can get instant assistance with a convenient live chat function, UK phone number, or directly through email. The only downside is that representatives are not available outside of working hours (9am to 5pm GMT, Monday through Friday).

Security and Fairness

The entire Red Queen Casino website is protected with state-of-the-art SSL encryption, courtesy of GeoTrust, Inc. This technology ensures that sensitive details like credit card information, bank account data, and passwords are not visible to anyone who may be snooping around on the web.

As per the requirements of the UK Gambling Commission, Red Queen Casino’s games are all routinely audited for fairness. This ensures that every player has a fair chance to win.

Pros

  • Licensed for players in the UK and around the world
  • Impressive array of slots, table games, and specialties
  • Completely instant-play
  • Live chat, UK phone, and email support during working hours
  • Secured with SSL encryption
  • Proven fair to UK Gambling Commission standards

Cons

  • Unavailable to players in Nigeria and several other countries
  • Limited selection of video pokers
  • No support staff available outside of 9am-5pm, Mon-Fri (GMT)

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Red Queen Casino Reviews by Players

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OhFive 1 review
United Kingdom
Message
This is my first ever review and I'm writing it to personally shout out the support. Chantel deserves a lot of kudos for being such an amazing agent.

I had an account here which I forgot so I made a new account. I didn't know I had an old account so I registered again and my new account was soon closed down for duplication after depositing £100. Chantel could see that my duplicate account was made in error because the e-mails are case sensitive. She kindly transferred my money over and I went on to withdraw £2750 (currently pending).

Such a friendly service is hard to come by and I will certainly be playing more here thanks to Chantel. Other casinos would have just confiscated my money and accused me of cheating.

I was a bit confused on the bonus max bet, but I spoke to Chantel a second time and she told me there was no maximum so I enjoyed some stress-free playing where I normally am concerned about violating the terms.

Thanks!
Nothing so far! Hope the withdraw goes smooth (I sent 1 piece of ID so not sure how long the process takes)
Afi4wins 1207 reviews
Malaysia
Message
Whilst browsing in Askgamblers looking for a new casino to try out, I came across this Red Queen Casino with a pretty good offer of a 10 GBP no-deposit free chip. Upon checking up further on the casino's details, I saw that this Red Queen Casino is regulated by the UKGC, and I immediately felt a barrier forming up for me. Why? Because I have had a few new casinos not accepting my documents for their KYC procedure. My documents could not meet the stipulated requirements of the UKGC, and I had no other documents to submit either. In all of such cases, I had either closed my new accounts permanently, or just left them dormant until they get closed by themselves due to long periods of inactivity.

Nonetheless, I went ahead to get myself registered at the casino. When I keyed in my usual email address, an error message appeared, indicating that the email address had already been used, must be at another sister casino I guess, so I keyed in my alternative email address instead. That got through. After completing the registration form, I tried to validate my email via the casino's provided link, but somehow, it just didn't go through. When I checked back at the casino's website, I could do login, but I knew that my email had not been validated as yet. So I then clicked for another validation link to be sent, but that email never got into my mailbox, for one reason or another. I don't really know why.

Today, I tried to sign into Red Queen Casino, after a long period of inactivity, but an error message popped up, requesting me to validate my email first before I could use my account. Sheesh! Why didn't this message appear on that registration day itself? I would have gotten everything done there and then itself, which I did try, before that message appeared, but my email never got validated anyway. Now, after such a long break, I have great reluctance to do it. Why? From my previous experiences, when something doesn't work out right the first time around, then there usually would be something else that would hinder me, or that things would not go well for me at that casino. Being suspicious or not, I then decided that I would stick to my instincts and not try to get my email validated again. I see this all as a blessings in disguise for me. One missed casino isn't going to make any difference to me in any way. Well, I will just leave my account as it is until it gets closed by itself.
azzurri26 1 review
United Kingdom
Message
Firstly, there is a great variety of games that will please all gamers. The customer service received (from Chantel and Christopher) are first class. I have not come across another casino yet with staff as friendly as at Red Queen casino. The withdrawal times say 3-5 days but the maximum time it has taken for my withdrawals was just 2 working days! No lengthy verification process either and generally speaking a very good RTP payout. An honest casino that is there to entertain and even thought their chat hours are only 9-5 Monday to Friday it is all about the quality of service you get and here it is 100%. Yes, other casinos are there until 11pm but I have spoken to some who have not got a clue what is going on. These guys here are switched on! Well done to Red Queen!!!!!
I would write something in here if there was something that I dislike but there is not anything!! Ok, a couple of times, games have crashed, but doesn't everyones computer or phone crash or freeze from time to time? If it does, then get on with it and get over it, it's life. Just enjoy yourself!! People who moan about little things like that need to live in the real world and be realistic!
dobbul 4 reviews
United Kingdom
Message
It's unfortunate that you had a bad experience antmusic. I was lucky enough to win a decent amount of money from one of the deposit match bonuses. I've always found Live Chat available at 09:00 as soon as they open and they always answer quickly and do their very best to help. On the rare occasion it's been unavailable, I've just waited a short while and then they've been back. You can also contact the casino by phone and email.
Nothing; still love playing at Red Queen - actually; awesome free spin promotions lately so another plus!
antmusic 6 reviews
United Kingdom
Message
A few decent games nothing more. Cant comment on live support because it was closed...at 9.15pm.
Where do I start: gave me a deposit which I didn't want one...why do they do that. I hate bonuses with their ridiculous wagering requirements. They know the odds are in their favor. I deposited £50 and they gave me £75 which I didnt want, so id have to wager £1500 before I could withdraw. Hence I hate bonuses. Tried live support, it was closed...at 9.15pm. Said opening times 5-9, but does not specify am or pm so can only presume am. Sent email asking bonus to be removed...nothing. So wasted my £50 plus bonus on slots because I tried live casino but kept saying my balance was £0. Even on the slots, at £4 a spin I got in a feature...and won £11. Do I recommend this site, absolutely not and trust me, I've been a member of all the top popular online casinos.
dobbul 4 reviews
United Kingdom
Message
Been playing at Red Queen Casino for close to 2 years now; it just keeps getting better and better. Still regularly adding new games, still awesome promotions/bonuses (I've noticed even more regularly now) and the slot games all run super smoothly. Player experience is greatly enhanced; just so enjoyable to play and as always, very fast withdrawals. There's nothing I can think of that they could do better, definite 10/10! :)
Nothing! I honestly can't think of any negatives :)
Mchiang 1 review
United Kingdom
Message
Not my first time in an online casino, but have not settled here as my go to. Variety of games and quality of service separate ie for me.

The online chat function is unreal, got to speak to a bloke who completely understood what I was after and sorted it straight away.

Variety and quality of spinners and I like he format of the table games. Don't know what else you'd want from an online casino.
Alexwq 1 review
United Kingdom
Message
I have spent a lot of time using online casinos and RedQueen is by far the best.

There is a great variety of games, both slots and table games, all of which are user friendly, fun and reliable.

The customer service is superb. I have spoken with staff from RedQueen, who have always been fast and efficient in dealing with any issues that I have.

Bonuses are frequent and I am treated like a VIP every time I visit.

Deposits and withdrawals are fast and secure, the banking aspect of RedQueen is first class.

This is a fluid, well built website, capable of catering for small and big fish. A joy to use, I would recommend it to anyone.
ShakiraSlots 5 reviews
United Kingdom
Message
Everything about this casino is perfect almost, customer service are lovely. There are a huge amount of slots and they can handle the big spenders. I play £1.50 -£2.00 slots and got generous returns, I have made many deposits and overall I would say this is my favourite casino online. No long ID process. I made my 1st withdrawal on Visa card Friday and was on my card by Monday. Most withdrawals were 48hours or two working days.
Withdrawals maybe could be little faster but it's a small criticism.
colin 43 reviews
United Kingdom
Message
Good selection of slots from various brands, however there was no netent slots which I like.
Slots seem to pay well there is also a free £10 when you join on top of welcome bonus.
Withdrawing was a smooth process in my bank within 2 days. I would recomend this casino.
Very suprised this casino only has a 7.2 rating I've seen poor casinos on here with a better rating
Worldmaster 3 reviews
Spain
Message
Red Queen Casino is an online casino with modern design. Withdrawal is fast and easy.

It provides Table games as Baccarat, Blackjack, European Roulette, Double Zero Roulette, Roulette Master, SideBet Blackjack.

It also provides Virtual sport like racing, cycling, horses and etc.

There are many funny slots over here – I have played Foxin Wins Games and won.

Live dealer is represented over here - Live Baccarat, Live Blackjack, Live Roulette

There is Arcade -Darts 180.

Some kind of lotto is represented here
Bingo Loto is not here. Also there is no dice. Keno is not here
masoud2017 2 reviews
Ireland
Message
They have all virtual soccer game
Lovely website design
All games are workin on smartphones
After I won 100 euros they blocked my account and then they closed it the reason was they dont accept customer from Ireland!!!! Then why u let us to open account from Ireland and put Irish addressees in ur system which u allowed.

They did not even send me an email to explain why they have closed my account I got mad they don't even send email what a rubbish ( I got the info via their live chat).

I had two withdraw they r saying they have processed them but after 3 days did not get it.
Rochdale50 2 reviews
United Kingdom
Message
Great casino and lots of enjoyable games, turned £30 deposit into £800 with the first deposit bonus and was paid to my debit card within 48hours.

No games froze and lots to choose from, also asked for no verification like most casinos asking for passports and utility bills, also no reversing withdrawals which is good as we all know this is just an easy way of the casinos getting your winnings back, great site and thanks Mrs p cheetham.
Nothing to dislike about the casino, I would reccomend to anybody of the most trustworthy site I've ever played
RED QUEEN CASINO REPLIED ON THURSDAY 5. JANUARY 2017
ROCHDALE50 -

First of all, from everyone in the Red Queen Kingdom we wish you a very Happy New Year!

Congratulations on your immediate success & big win! We hope you continue to enjoy your involvement with the site long into 2017 & beyond!

If you ever require anything please do not hesitate to get in contact :)

Warmest Regards,

RQ
TeaHugger 9 reviews
United Kingdom
Message
Great slots and many to choose from. Fun all around experience. I would recommend to friends. - Elaine.
My connection was fine. However any game I choose to play would crash. Which was far to often. hopefully you will look into the issues and address them.
RED QUEEN CASINO REPLIED ON WEDNESDAY 14. DECEMBER 2016
Merry Christmas TEAHUGGER!

It's extremely pleasing to know that you would advocate us to friends, your praise is warmly received by everyone at the casino.

Red Queen offers slots with some of the most open-handed RTP's in the online sphere!

In regards to your connection, occasionally at times of high activity on the site at peak times during the day, the casino can sometimes experience some drop out. We always advise players to re-load the game & it should clear any error. We do our best to constantly monitor this & expand the casinos power behind the scenes to prevent this from happening.

Over the festive period, The Red Queen is notoriously generous with goodwill bonuses & REAL spins (wager free) giveaways - so don't be a stranger, feel free to say Hi to a member of the team on Live Chat & receive a random Christmas Stocking prize!

RQ - X
bill1978 1 review
Greece
Message
Very good deposit and free bonuses, very generous, lots of slot to choose.
RED QUEEN CASINO REPLIED ON TUESDAY 6. DECEMBER 2016
Hi BILL1978 -

It's great to hear you made full use of our Welcome Package that we offer all new players to the site!

Our generosity is something we often like to refer back to, any free bonus is a sign of the pool of goodwill that we have on offer to our loyal players within the Red Queen Kingdom!

The Slots offering has seen an increase of 290% since last year, which we will be looking to continue to grow well into 2017!

Have a great week :)

RQ - X
Donny_Kerrabatsos 2 reviews
United Kingdom
Message
Great selection of slots (they have all ELK slots that I like). I like the navigation simplicity too. Bonus is manageable, but takes time.
Games crashing time to time and have to restart. Wish they had NetEnt live roulette, not the one they currently running.
RED QUEEN CASINO REPLIED ON TUESDAY 6. DECEMBER 2016
DONNY_KERRABATSOS -

Hello, thank you for your constructive feedback, I have passed on a note about the game lag you encountered to the technical team.

If you enjoy ELK content, the good news then is that we have just launched another ELK slot release on the site yesterday, "Taco Brothers Saving Christmas" ideal for the Christmas festivities! If you were a fan of the original I would definitely check out this latest twist on the slot favourite perfect for this time of year :)

In regards to bonuses at Red Queen, we are always happy to direct our regular active players to come on over to pay our Live Chat team a visit, who are always happy to discuss goodwill discretionary bonus allowances for those active!

Our Live Roulette choice is based on the premise of trying to offer our players something not as easily found elsewhere at other casinos, in order to help grow our online USP!

Have a great week, hopefully we will cross paths later on during your stay in our Kingdom!

RQ - X
slottime111 1 review
United Kingdom
Message
Great site loads of really interesting slots, seem to get a good run for my money on both deposits I made, I did take the bonus as was not to high wagering.

Deposited 10 got up to 240 and made a withdrawal of 200. Spoke to live help today and they said my withdrawal has been sent did not have to send id, so really happy with this site will deposit and play here again.
Only negative was a couple of slots I was playing closed down had to reopen.
RED QUEEN CASINO REPLIED ON MONDAY 5. DECEMBER 2016
Good Morning SLOTTIME111 -

Thanks for the feedback, which is vital for us here at Red Queen Casino, as feedback drives continuous improvement, so this is really good you have taken the time to review the site :)

Look out for more interesting slots being released every single week well into 2017. We are glad your initial experience of the site has been a positive one & we look forward to the challenge of sustaining that first impression!

Congratulations on your win, have a great week!

RQ - X
chilltam 8 reviews
United Kingdom
Message
Red Queen Casino is truly and simply the best online casino I have ever played. Customer support instant, active casino manager making you feel welcome and valued. Choice of games excellent, live casino excellent buffering and fun virtual sports especially the tennis. Looking forward to being a Red Queen Casino regular.
There is absolutely nothing negative that I can say about this casino.
RED QUEEN CASINO REPLIED ON MONDAY 21. NOVEMBER 2016
Good Morning CHILLTAM,

It's terrific to see a player make use of our full compliment of games within the offering that we deliver online! Many thanks for your positive feedback & if you ever do discover a negative about the site, please feel free to let us know right away, as we will be only too readily available to discuss anything with you.

Hope you continue to enjoy your stay at our Kingdom,

Speak soon - RQ - X
Ashliep 1 review
United Kingdom
Message
Casino is really simple to use, good variety of games, live chat are really helpful, not waiting long, brilliant bonus's
They is nothing about the casino I dislike 👍👍👍👍👍👍
RED QUEEN CASINO REPLIED ON FRIDAY 4. NOVEMBER 2016
Morning ASHLIEP -

The casino hopes that we will be able to keep you satisfied throughout your journey with us in our royal kingdom!

By the end of the year we shall have 250 slot titles for you to enjoy! So keep a look out & we will notify players of any exciting developments.

If there is anything the casino can do for you, please do not hesitate to contact the Live Chat team who are always on the look out for a friendly chat :)

Enjoy your weekend! RQ - X
deadaim 7 reviews
United Kingdom
Message
I signed up here after I saw they had Thunder kick games, and I've always wanted to try them. The website has a very nice layout, easy to navigate and move about.

I decided to make a small deposit right away from my Skrill account. Got a 150 ℅ bonus instantly, and started to play. I did initially make it to over £200, but by the time wagering was near, I was wiped out :) was a shame but such is gambling.

I will certainly play here again in the future.
Slight downside was not being able to claim the £10 no deposit bonus I skipped - but the live support credited it when I asked with no problem, which was very much appreciated.

No other downside so far, seems a very decent casino.
RED QUEEN CASINO REPLIED ON WEDNESDAY 2. NOVEMBER 2016
Good Morning Deadaim,

We are pleased to see that thus far you have enjoyed your stay in our Royal Kingdom!

During the Winter months, we have new slots going Live every Wednesday until 2017 - so there will be lots of exciting new content to explore :)

It's always great to hear a true casino fans opinion!

Enjoy the rest of your week.

RQ - x
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