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PokerStars Casino

6.23
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

PokerStars Casino Review

  • 0-24 withdrawal time frame
  • Mobile-friendly
  • Top-tier software providers
  • Approved by Gaming Labs
  • Large number of restricted countries
  • No live chat feature
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General info & Latest Promos
Website https://starsweb.pokerstarscasino.eu/
Established 2015
Owner TSG Interactive Gaming Europe Limited
Casino Promotion PokerStars Casino: 100% up to €500 + 50 Bonus Spins on Stars Genie Slot

PokerStars Casino is part of PokerStars.com, one the largest online poker brands in the indust­ry. ­T­hi­s online casino offers a variety of virtual and live casino games powered by well-known software providers including NetEnt, Microgaming, Quickspin, iSoftBet, Leander Games, Blueprint, 2 By 2 Gaming and several others. The games are accessible through the PokerStars website in instant play mode as well from their download client. PokerStars Casino is regulated and licensed by the government of Isle of Man, the Malta Gaming Authority, and the UK Gambling Commission.

Restricted Countries

Due to strict rules and regulations, PokerStars Casino doesn’t accept players from the US, and several other countries world-wide. For the full list of restricted countries see Casino Details Section.

Virtual Games

PokerStars is home to some of the most exciting casino games around including slots, as well as baccarat, roulette and blackjack games in a range of buy-ins and variants. The innovative and user-friendly instant play and download software allow players to enjoy favourite online casino games for real money or in free-to-play mode.

There is a wide-range slot games from leading software providers available. Players can find popular video slots such as Jack Hammer 2 Slot, Medusa 2 Slot, Big Bad Wolf Slot, Ninja Chef Slot, Starburst Slot.

Additionally, table games fans can enjoy a variety of games, such as blackjack, roulette, baccarat, and Heads-up Hold’em, which are offered in Single and Multi Player mode.

Live Casino

All players who would like a real casino experience without leaving the comfort of their homes can give it a try against dealers in PokerStars Live Casino. There they can find games such as Blackjack, Roulette, Baccarat, and Casino Hold’em, from Evolution where PokerStars Casino has its own branded private tables.

Mobile Gaming

Players at PokerStars Casino can enjoy their favourite classic casino table games regardless where they are. Enjoy Blackjack, Roulette and Live Casino games on your iOS or Android phone and tablet whenever and wherever just by downloading their Mobile App.

Support

Poker Stars Casino provides 24/7 customer support. If you have any question there is a detailed FAQ section in the casino lobby, however, you are welcome to contact their highly trained team via e-mail and they will do their best to respond as soon as possible. Unfortunately, there is no live chat feature available to casino players.

Security and Fairness

Poker Stars goes to great lengths to guarantee that players’ personal and financial information remain 100% secure and confidential at all times. It employs industry’s standard security protocols (including 128 bit, SSL data encryption technology) to ensure that all transactions including deposits and withdrawals are executed in a totally secure manner.

It also uses RNG (Random Number Generator) to ensure fair gaming at the casino and the monthly payout percentage is reviewed on a regular basis by the internationally respected Gaming Labs Certified.

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PokerStars Casino Reviews by Players

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jjunos 1 review
Reviewed on May 22, 2020

LIKED

Much cleaner interface than other poker/casino sites. Tons of tourney's going on at the same time. One of the few places online that provide a home game option for poker. Big population of poker players.

DISLIKED

Zero customer service - no live chat, support only via email. Zero responses from CS, waited 3 weeks and still no response. Seemingly random frozen/restricted accounts with zero abilities to reopen your account.
Stella777 1 review
Greece
Reviewed on February 16, 2020

LIKED

Games work fine. They do not freeze or anything. The registration was fast and the ways to deposit are also fast.The treasure chest works fine and gives bonus spins.

DISLIKED

Many famous games are not available in my country (like book of dead). You can see they exist but not play them. Also some games that u play like book of adventure, one day can stop be available. Other games like joker pro for example, you can find them only if you search them. They are not able to be seen. There is no live chat in Greece. If you in need it takes them weeks to answer an email. There is no way to solve your problems or be answered for what u asked.
Poppamela 8 reviews
Spain
Reviewed on January 19, 2020

LIKED

Ok application, casino does not recommend it, poker neither.

DISLIKED

Disappointing customer relationships, send them an email and they will answer after 2 weeks, the poker also leaves much to be desired compared to winamax, how much money they simply beat their customers, I do not recommend anyone to play at this casino. Plus they freeze my account about 5 times.

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