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PokerStars Casino

GOOD 7.76
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

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PokerStars Casino review

  • 0-24 withdrawal time frame
  • Mobile-friendly
  • Top-tier software providers
  • Approved by Gaming Labs
  • Large number of restricted countries
  • No live chat feature
General info & Latest Promos
Website http://www.pokerstarscasino.com
Established 2015
Owner Rational Entertainment Enterprises Limited Casinos
Casino Promotion PokerStars Casino: 100% up to $500

PokerStars Casino is part of PokerStars.com, one the largest online poker brands in the industry.  This online casino offers a variety of virtual and live casino games powered by well-known software providers including NetEnt, Microgaming, Quickspin, iSoftBet, Leander Games, Blueprint, 2 By 2 Gaming and several others. The games are accessible through the PokerStars website in instant play mode as well from their download client. PokerStars Casino is regulated and licensed by the government of Isle of Man, the Malta Gaming Authority, and the UK Gambling Commission.

Restricted Countries

Due to strict rules and regulations, PokerStars Casino doesn’t accept players from the US, and several other countries world-wide. For the full list of restricted countries see Casino Details Section.

Virtual Games

PokerStars is home to some of the most exciting casino games around including slots, as well as baccarat, roulette and blackjack games in a range of buy-ins and variants. The innovative and user-friendly instant play and download software allow players to enjoy favourite online casino games for real money or in free-to-play mode.

There is a wide-range slot games from leading software providers available. Players can find popular video slots such as Jack Hammer 2 Slot, Medusa 2 Slot, Big Bad Wolf Slot, Ninja Chef Slot, Starburst Slot.

Additionally, table games fans can enjoy a variety of games, such as blackjack, roulette, baccarat, and Heads-up Hold’em, which are offered in Single and Multi Player mode.

Live Casino

All players who would like a real casino experience without leaving the comfort of their homes can give it a try against dealers in PokerStars Live Casino. There they can find games such as Blackjack, Roulette, Baccarat, and Casino Hold’em, from Evolution where PokerStars Casino has its own branded private tables.

Mobile Gaming

Players at PokerStars Casino can enjoy their favourite classic casino table games regardless where they are. Enjoy Blackjack, Roulette and Live Casino games on your iOS or Android phone and tablet whenever and wherever just by downloading their Mobile App.

Support

Poker Stars Casino provides 24/7 customer support. If you have any question there is a detailed FAQ section in the casino lobby, however, you are welcome to contact their highly trained team via e-mail and they will do their best to respond as soon as possible. Unfortunately, there is no live chat feature available to casino players.

Security and Fairness

Poker Stars goes to great lengths to guarantee that players’ personal and financial information remain 100% secure and confidential at all times. It employs industry’s standard security protocols (including 128 bit, SSL data encryption technology) to ensure that all transactions including deposits and withdrawals are executed in a totally secure manner.

It also uses RNG (Random Number Generator) to ensure fair gaming at the casino and the monthly payout percentage is reviewed on a regular basis by the internationally respected Gaming Labs Certified.

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PokerStars Casino Reviews by Players

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catapultaudio 61 reviews
United Kingdom
Message

LIKED

I've played poker at Stars for some time and often ventured into the casino games section of the poker client after hitting something lucky on the tables, so trying out their dedicated online casino seemed like a natural first step. I was pleased to find that I still qualified for a bonus despite the accounts being shared between both poker and casino as many times that isn't the case with online gaming sites.

As part of the same operation its logical that Stars casino offers the same super speedy withdrawals as their poker room. Usually that means I receive my payout request in less than half an hour, although there is occasionally a blip and it might take a couple of hours - still very much acceptable. Randomly I've also had the money arrive just a few moments after pressing the withdrawal button too so perhaps they have a fixed schedule or something like that which I just haven't noticed!

Game selection is great and includes the unusual combination of Playtech, Microgaming and NetEnt, along with lots of other smaller names. I'd like to see Play'N'Go added to the roster at some stage, but there's certainly enough choice to keep me entertained as far as slots are concerned.

DISLIKED

I'm not so keen on the table games offered here - the versions of Blackjack and Roulette seem to be either exclusive to stars or very rare elsewhere on the web and I've been particularly unlucky when I've tried them, especially the blackjack which I simply wouldn't ever play again at this point.

Also, the lack of a live chat feature is a huge omission these days - you have to imagine they have support staff working round the clock so why not add this basic and wholly expecteed functionality to the casino?! It's not a deal breaker for me and, as I play poker mainly on Stars, I expect I'll continue to play casino games here for some time to come. Nevertheless, if your not a poker fan then I'd probably go for one of the other top-rated casinos instead.
artistic89 2 reviews
Malta
Message

LIKED

Excellent poker software.
Nice markets for betting with OK odds.

DISLIKED

They are holding my funds because I am traveling from Malta - Sweden.
They email me asking why I have logged in from another country (No different laws regarding gambling -btw)
Didnt use any bonuses while betting.
Took them 6 days to reply on the email where I ask where my funds are.
They then request documents on the 1st of January - I email them on the 4th. No reply yet. No confirmation on that they received them or nothing. If you want fast payments and you appreciate good service, don't play here. ( All I care about)

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