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PokerStars Casino

Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

PokerStars Casino Review

  • 0-24 withdrawal time frame
  • Mobile-friendly
  • Top-tier software providers
  • Approved by Gaming Labs
  • Large number of restricted countries
  • No live chat feature
General info & Latest Promos
Established 2015
Owner Rational Entertainment Enterprises Limited Casinos
Casino Promotion PokerStars Casino: 100% up to 3000 SEK

PokerStars Casino is part of, one the largest online poker brands in the indust­ry. ­T­hi­s online casino offers a variety of virtual and live casino games powered by well-known software providers including NetEnt, Microgaming, Quickspin, iSoftBet, Leander Games, Blueprint, 2 By 2 Gaming and several others. The games are accessible through the PokerStars website in instant play mode as well from their download client. PokerStars Casino is regulated and licensed by the government of Isle of Man, the Malta Gaming Authority, and the UK Gambling Commission.

Restricted Countries

Due to strict rules and regulations, PokerStars Casino doesn’t accept players from the US, and several other countries world-wide. For the full list of restricted countries see Casino Details Section.

Virtual Games

PokerStars is home to some of the most exciting casino games around including slots, as well as baccarat, roulette and blackjack games in a range of buy-ins and variants. The innovative and user-friendly instant play and download software allow players to enjoy favourite online casino games for real money or in free-to-play mode.

There is a wide-range slot games from leading software providers available. Players can find popular video slots such as Jack Hammer 2 Slot, Medusa 2 Slot, Big Bad Wolf Slot, Ninja Chef Slot, Starburst Slot.

Additionally, table games fans can enjoy a variety of games, such as blackjack, roulette, baccarat, and Heads-up Hold’em, which are offered in Single and Multi Player mode.

Live Casino

All players who would like a real casino experience without leaving the comfort of their homes can give it a try against dealers in PokerStars Live Casino. There they can find games such as Blackjack, Roulette, Baccarat, and Casino Hold’em, from Evolution where PokerStars Casino has its own branded private tables.

Mobile Gaming

Players at PokerStars Casino can enjoy their favourite classic casino table games regardless where they are. Enjoy Blackjack, Roulette and Live Casino games on your iOS or Android phone and tablet whenever and wherever just by downloading their Mobile App.


Poker Stars Casino provides 24/7 customer support. If you have any question there is a detailed FAQ section in the casino lobby, however, you are welcome to contact their highly trained team via e-mail and they will do their best to respond as soon as possible. Unfortunately, there is no live chat feature available to casino players.

Security and Fairness

Poker Stars goes to great lengths to guarantee that players’ personal and financial information remain 100% secure and confidential at all times. It employs industry’s standard security protocols (including 128 bit, SSL data encryption technology) to ensure that all transactions including deposits and withdrawals are executed in a totally secure manner.

It also uses RNG (Random Number Generator) to ensure fair gaming at the casino and the monthly payout percentage is reviewed on a regular basis by the internationally respected Gaming Labs Certified.


Casino details
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PokerStars Casino Reviews by Players


Write a review
Wickedy 2 reviews
• Denmark
Reviewed on August 30. 2019


Totally delaying support. Restricting account for no reason. Requesting same documents over and over again...
Worst casino website available!
No status of your support case available and you won't get feedback until you go in live support demanding an urgent process.
But even that won't work. Very disappointed. Waste of time and money.
The bonus they promise is lost in the time they need to support your deposited as well, while you're not able to play
jalanga 2 reviews
Reviewed on August 13. 2019


Pokerstars casino's jackpot are fake. I was playing Wild draw saloon, Diamond stars, Pharaoh's Loot and Stars Lineup and I was watching the "Midi stars" and "Super star" jackpot. The super star jackpot was at 119.864$. I was hoping that at 200k it will be released, but NO. The jackpot goes to 199.999$ and is reseting to ~119.860$. First I thought that I was seeing bad, but I made print screens from my phone.
jbdani13 1 review
• Bulgaria
Reviewed on August 3. 2019


Hello. I am currently being ignored by PokerStars Casino regarding my account being restricted randomly. I deposit with toditocash method and I couldn't even play one tournament or nothing, they just restricted randomly my account is slchibom. I can't use my funds and I can't take them out. I have send them more than 6 emails and they don't answer or give me a reason.

“Your account has been temporarily restricted pending a routine security investigation. We apologize for this delay.

These checks are usually completed within minutes, after which time your account will either be re-opened with full functionality, or you will receive an email explaining required next steps.”

I have been waiting now 48 hours and I need the money now or to play.

They asked for mi id and other papers I have send them all.

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