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mFortune Casino

5.31
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

mFortune Casino Review

  • Games available online and mobile
  • Mobile casino available on any phones
  • Android and iOS supported
  • Live chat available 24/7
  • Small selection of games
  • Various country restrictions
General info & Latest Promos
Website http://www.mfortune.co.uk
Established 2007
Owner InTouch Games LTD Casinos
Casino Promotion

mFortune Casino is primarily a mobile casino and is one of the worlds largest mobile casinos, but members can also play the games online through a compatible flash browser. All of the games are provided by the mFortune Software. The casino emerged from the traditional arcade games sector so they have a long history in creating exciting arcade and online gaming experiences. Players can access mFortune Casino through their Smartphone and Tablet devices. The sites primary language is Englis­h. m­Fortune Casino is licensed and regulated in the United Kingdom and the UK Gambling Commission and is owned by Intouch Games Ltd.

Restricted Countries and Territories

The casino does not specify any Restricted Countries or Territories but players are reminded to check that gambling is legal in their jurisdiction before registering here.

Virtual Games

With over 30 mobile slots games, over 10 live bingo rooms and a number of casino classic games, there’s something for everyone at mFortune. Each game is designed and developed in-house and is not sold on license to anyone else. All mFortune games are exclusively available to mFortune players only. Each game features exciting mini-games, progressive Jackpots, and come with no wagering requirements. Some of the slots available include Which WitchCat and MouseBuster Safe, and Vegas Vegas.

There are also four table games to choose from: European Roulette, Hi-Lo Poker, Blakjack and Text Hold’em Poker. 

Live Casino

mFortune Casino also boasts a live bingo game with over 10 rooms. These feature a chat facility and a unique Jackpot per room.

Mobile Gaming

mFortune’s games are compatible with 99% of mobile and tablet devices and can be downloaded from the Apple App Store or the company website.

Support

The casino takes good care of all their members. The customer support team is available 24/7, 365 days a year. Players can contact the support by telephone, by sending an email, or via the live chat facility on their website.

Security and Fairness

The mFortune Mobile Casino Server uses 128-bit SSL (Secure Socket Layer) Digital Encryption to protect players personal details and the details of your electronic transactions over the internet.

When it comes to fairness all mFortune games are independently tested and verified by laboratories approved by the UK Gambling Commission.

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mFortune Casino Reviews by Players

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clongworth 2 reviews
United Kingdom
Reviewed on September 8. 2019

LIKED

The option to deposit via mobile phone allowing me to keep gambling transactions away from bank transactions. However... I found this to be hugely flawed which totally negates the deposit method usefulness.

DISLIKED

When the customer is lucky enough to win, Mfortune will bombard them with requests for just about every form of ID and proof of deposit humanly possible. This also was done to me repeatably, some requests just weeks apart. They were asking for documents that didn't even have a mention in there own terms and conditions and were requesting unreasonably when there terms state they wouldn't do that, however this has recently changed after my persistent complaints and they have sneakily altered there terms to allow them to legally bully customers that win as i was going to complain further to IBAS. For example, they currently want a copy of my paid phone bill... The bill hasn't even been produced yet, not for another 3 weeks which now makes my withdrawal process about a month IF i keep on top of all the extra admin i have to endure sending and scanning etc.

If you are looking for a fun place to relax and gamble, believe me... Mfortune is not for you. Everything they have done to me has taken all enjoyment out of gambling with them. They don't deserve your money or your custom. Unless you like foul play!

Must Avoid Casino, i can only hope this review saves people the trouble and hassle Mfortune have caused me.
MFORTUNE CASINO REPLIED ON SEPTEMBER 10. 2019
Hi CLONGWORTH,

We are sorry to hear you feel this way, We do advise 3-4 working days for withdrawals to reach our banking team from this they will send you a SMS updated advising your withdrawal has been processed or if additional information is required.

At some point during the lifetime of an account we do request additional information from all players to verify the specific details registered and deposit methods used. We need to ensure funds are protected and the winnings are being paid to the correct person. All documents sent to us are kept private and confidential.

We can confirm we have not altered our terms and conditions, we have always stated we would require additional information at some point. Please see the link below for reference.

https://www.mfortune.co.uk/our-terms/terms-and-conditions/

Should you require assistance our Contact Centre team are available 24 hours a day by calling 01384 884468.

All the best,
mFortune
BastMari 4 reviews
Reviewed on August 29. 2019

LIKED

My experience so far with this site is good for me as a new player. I'm playing for I guess over a month now and I always find it exciting especially when they have promotions or contests. Support: I am not sure did live chat works 24 hours per day, but everytime I had a question, they was online. Good support. Verification tooks few hours, and this is also nice.
MFORTUNE CASINO REPLIED ON AUGUST 30. 2019
Hi BASTMARI,

Thanks for leaving a great review!

We are so pleased to hear about your great Customer Service experience, we will certainly pass on your kind words to the teams.

We are glad to hear you are enjoying our games and our bonuses!

Did you know we also offer a variety of other bonus schemes? Ranging from social media competitions, depositing bonuses, amongst others- more information can be located on our website.

All the best,

mFortune.
AliciaShia 3 reviews
Reviewed on July 14. 2019

LIKED

One of the best casino. Good payout rate. Short verification times. Friendly and helpful support team. They always there when i need help. Good bonuses and contest
MFORTUNE CASINO REPLIED ON JULY 15. 2019
Hi ALICIASHIA,

Thanks for leaving an awesome review, we are so happy to hear you are enjoying our services. We will certainly pass on your feedback to the customer support team, they will appreciate your kind words

Don’t forget to check out our Facebook page for new game updates, competitions and promotions

https://www.facebook.com/mfortunemobile/

All the best and happy gaming,
mFortune

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mFortune Casino Complaints

  • 33 of 33 resolved
  • 1 day avg response
  • 6 days avg complaint life
  • 456 USD avg amount

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