Unresolved
£168
Unresolved
mfortune Casino - Waiting for payment over 10 days
So mFortune has been helpful in the past and has paid on time, however, this time around I have won £165.55 which has been shown in my withdrawable ...
Resolved
£332
Resolved
mFortune Casino - Ignoring me for 3 days in live chat and emails
I have been asking trying to contact support for help for 3 days now and I have been ignored, I have tried using the live chat and emails but to no ...
Unresolved
£60
Unresolved
mFortune Casino - Missing withdrawal of 60 Pounds
Requested a withdrawal through bank transfer, they requested more documents which were processed fine. I then received a text saying they were ...
Resolved
£5,000
Resolved
mFortune Casino - Still waiting for my £5000 payment
I won a decent amount on 17 July 2022 and withdraw. I received my 6900, but I am still waiting for my 5000.I sent my id again on the Friday the 22 of ...
Resolved
£6,850
Resolved
mFortune Casino - Long withdrawal, never-ending process
It’s been over a month now waiting for my withdrawal from mfortune casino I phone nearly every day and email every day and all I get from them is we ...
Rejected
£1,000
Rejected
mFortune Casino - Money never arrived, waiting over a month for a solution
On the 30th of October 2021 at the time 22:25:49 I asked for a withdrawal on 500£ again same date but at the time 22:31:16 I asked for another 500£ ...
Resolved
£2,020
Resolved
mFortune Casino - Withholding funds for over 2 weeks
I am writing this complaint again in relation to the pending withdrawal issue I have had with mfortune processing team over a withdrawal request of £ ...
Resolved
£700
Resolved
mFortune Casino - Returned withdrawal
Hi I made a withdrawal from mFortune and it was processed and sent to my account on 24/98/21 unfortunately I didn’t realise my card had expired so ...
Resolved
£8,000
Resolved
mFortune Casino - Mfortune Casino now answer from 24th of August
On 9th Aug I won £8000 on Mfortune Casino app. I requested a withdrawal and i was then contacted by Mfortune on 11th Aug to submit some documents to ...
Resolved
£4,000
Resolved
mFortune Casino - Holding my withdrawal
I made a few deposits on MFortune totalling about £900. I won £4000 and I went to withdraw it by the same deposit method which was my debit card. I ...
Resolved
Resolved
mFortune Casino - Closed my accounts and ignoring any contact
I haven't played at Mfortune and their other sites, Cashmo, Casino2020, DrSlot, Pocketwin and MrSpin, for a little while. Around 2 weeks ago I tried ...
Resolved
£1,465
Resolved
mFortune Casino - Still Waiting for Winnings
I have been a customer with this casino for a long while and so far it has been absolutely brilliant with the games and withdrawals. However, on my ...
Resolved
£6,000
Resolved
mFortune Casino - Account banned after requesting a £6,000 pound withdrawal
I summited a withdrawal at mfortune on the 8/02/2021. Customers services requested additional documents which I supplied then I heard nothing even tho ...
Rejected
£3,269
Rejected
mFortune Casino - Voided winning due to unproven glitch
On Thursday 9th April, upon playing one of M fortunes casino games “Pick a Pot O Gold”, I won the amount of £1800 after depositing £30. I ...
Rejected
£100
Rejected
mFortune Casino - Withdrawal withheld with absurd reasons
I played with MFortune for about a month, never won anything depositing on numerous occasions via debit card and via phone,Won £100 tried to withdraw ...
Rejected
£70
Rejected
mFortune Casino - Delayed Payment, website errors and validation issues
It is a pity I can only place this under one header.mFortune was an offer on a cashback website, which I decided to take up. I deposited £10 via ...
Resolved
£4,000
Resolved
mFortune Casino - Delayed £4,000 Withdrawal and Verification Issues
I am waiting on a payment of £4000 pound from mfortune. Every time I have contacted them they keep telling me I have been escalated and will hear ...
Rejected
£30
Rejected
mFortune Casino - Refusing to accept valid proof of address required for delayed £30 withdrawal
I have had a pending withdrawal of £30 for months with MFortune and after struggling to get any contact from them I finally emailed to get a response ...
Resolved
Resolved
mFortune Casino - Allowed me to deposit and play despite active self-exclusion
On the 8th of August my dad and my self asked mfortune by email so self excluded me as I suffer with a mental illness I do not make the correct ...
Resolved
£173
Resolved
mFortune Casino - Delayed payment, sick and tired or waiting
It’s been such a dragging long process with mfortune to get my money. I withdrew £172.60 to PayPal and then had to go through a long verification ...
Resolved
£80
Resolved
mFortune Casino - Having troubles with account verification
Firstly I am so appalled by the company and their customer services. I had won £80 to submit some ID and I received a phone call from mFortune ...
Resolved
£174
Resolved
mFortune Casino - Delayed payment for 20+ days now
I have won requested a withdrawal on 16/01/2018 .Then on the 22/04/2018 received a SMS stating my withdrawals will be process 9 days later I queried ...
Resolved
R1,000
Resolved
mFortune Casino - Stalling small withdrawal for too long now
On the 1 of Feb 18 I received SMS that my money had been processed I would received in next 1-4 working days. Till now I haven't received anything. I ...
Resolved
Resolved
mFortune Casino - Stalling verification process to avoid making payment
I have sent the requested verification details 4 times already twice from different emails to both email addresses provided by themsleves- they give ...