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Madame Chance Casino

7.25
PLAYERS FROM UNITED STATES NOT ACCEPTED

Madame Chance Casino is an online casino that offers a wide range of online slots powered by leading software providers, including NetEnt, NextGen, NYX Interactive, Betsoft, Thunderkick and Cryptologic. The casino hold an online gaming license by the Curacao eGaming.

Restricted Countries

Due to strict regulations Madame Chance Casino do not accept players from Singapore, Turkey, Israel, and the United States.

Games

Madame Chance Casino offer a wide variety of games. Fans of video slots players can choose between all the most popular titles. From the action-packed world of Batman and Gonzo’s Quest slot to the favourite Starburst slot. There are also classic slots such as Lucky Fruits.

Those who want a little table game action have a wide assortment of games to choose from at Madame Chance Casino. The roulette and blackjack games come in a number of different styles, allowing gamblers to pick the set of rules they most enjoy. Other games include Caribbean Poker and baccarat.

For video poker lovers, Madame Chance Casino has enough games to keep everyone dealing and drawing. To begin, they offer a plethora of varieties from Deuces Wild to Alien Poker.

Additionally, there are specialty games such as Keno and Reels of Fortune.

Live Games

Players that love the thrill of brick and mortar casinos simply must try the live casino room. There they can take a seat and play Roulette, Blackjack, or Baccarat against stunning dealers.

Mobile Casino

Madame Chance Casino is also available via mobile devices. This mobile casino can be accessed via browser and offers popular titles such as Jimi Hendrix slot, Event Horizon, and Gorilla Go Wild among other.

Support

Players with any kind of concern, question, or feedback can get in touch with a representative in a matter of seconds 24/7. There is a live chat feature available from 4am to midnight GTM. Alternatively, there is also a contact form and FAQ section where players can seek their answers outside the live chat’s working hours.

Security and Fairness

Madame Chance Casino meets our standards for keeping players safe. Their security system begins with 128-bit SSL encryption. This industry-standard technology obscures all personal data.

The games at Madame Chance Casino are powered by renowned software providers which are regularly audited for fairness.

Pros

  • Wide range of slots
  • 24/7 support via different options
  • SSL encryption
  • Proven fair

Cons

  • Live chat not available 24/7

Screenshot

Madame Chance Casino Reviews by Players

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jsbags 4 reviews
Portugal
Message
Nothing, a really dodgy site to say the least, don't play there if you like your money. The only positive was that it made me learn my lesson.
Pour games selection, bad interface slow games, bonus sound good to be true because it is, big wager, 10x cash out, bonus non redeemable and so much more, A proper.

I deposited 20 there to have a bonus played a bit and by mistake play a couple of over the limit spins on jester something here you have 2 reel and then you go to the upper wheel when you win and you are betting more, I did not realize that until a couple of spins, when I did I stooped and talked to the support asking if the bonus would be void, if so I would stooped playing. I was told that they had no power and I would have to play request a withdraw and only then I would know, but that he was going to leave a note on my account saying I did it by mistake.

So I did I wager the amount asked for a cash out of 100 euros they asked me for the documents, I send them, they ask me to send the again the back of my id I send it, after 6 days I receive an email saying "In line with our Terms and Conditions regarding irregular play, we have declined your withdrawal request and cancelled your winnings."

So my point is I realize that I had breach the T&C ok but I was in a minor way, there was no goodwill form there part to over see that like I have happen in other casino like to make it worst the made me do all of that just to deny me the cash out in the end, when the guy in the chat knew perfectly well that I was not going to receive the money. Like I said the do not acted in goodwill because I only play like 5 or 6 spins 1 euro above the limit and they still do that tells me that they will try to find the most smallest thing to denies you of your winnings.

So in conclusion the are really not a good site to play despite the 400% bonus, for what I can tell the see the customers as enemies, and their politics are to win as much money from the mas they can and do not have interest in retaining clients.
Afi4wins 1239 reviews
Malaysia
Message
About one year, I kept getting promotional emails from a then-unknown casino using retro graphics instead of a contemporary one. I was thinking "what is an old casino doing here trying to get new players? A number of the old ones have already 'passed away', or have been taken over and revitalised, so perhaps this is one of them". Well, most of the promotional emails just got read and deleted, without getting any response from me. But 'when the time comes, the time comes', so one fine day, I finally decided to make an inaugural visit to the casino, Madame Chance Casino.

I'm not sure whether I like the retro style or not, but that's not that important. Since it's a new casino to me, I then checked up on its T&C and also to see if there were any restrictions on me. None. I could register and play at the casino if I wanted to. Then I saw that this Madame Chance Casino belongs to Game Tech, a name that isn't popular at all with me, simply because all their casinos do not have real-time wagering tracking, which is a very important aspect for me. I regularly play with bonuses, but if I cannot track my bonus wagering progress, then I won't play there at all, and I've come not to trust what the Live Chat host would tell me how much has been done or left to be completed. The answers I've gotten from such enquiries have always not been accurate!

Nonetheless, despite my initial hesitations, I finally signed up at Madame Chance Casino to give it at least one try. After validating my email address and filling out my profile details, I then proceeded to make a $25 deposit to claim the promotional 400% deposit bonus for new registrants. All that got done without any hassles and that gave me some satisfaction. What wasn't so satisfying was in the selection of games, although a number of my favourite games were indeed available for me to play. Why not satisfied? Dead Or Alive was not available, a game which was one of my top favourites back in 2016, so I had to play on Fruit Warp and Fruit Zen instead. Why still not satisfied? Because both the games ate all my deposit and bonus money without even giving me anything good in return! Both games played very badly, and I ended the day with a deep dissatisfaction.

SInce that unpleasant experience with the Madame, I have not made any more deposits there, despite getting some good bonus offers. Today, in 2017, I would still not play at Madame Chance Casino, because Microgaming is not in their games directory. Times have changed, my favourites have changed, but Madame Chance hasn't, so it's still a no-go for me.
listrix 21 reviews
United Kingdom
Message
- Nice games, very good winnings if you're lucky.
- Most generous casinos for bonus almost all the times (BUT..... *go to dislikes)
- Supporting agents are very friendly and helpful (BUT.... *again go to dislikes)
- Netent games said to be not for UK players.. *while they are shown on the welcome page.
- Betsoft games all over, which I read that casinos that still "serve" Betsoft games should be banned? *Maybe the information is wrong.
- Meet the requirement of the wagering but can't keep the bonus. *DUH!!!
- Max withdrawal if you receive bonus is 10 x the deposit + the deposit itself.
- Minimum withdrawal is £100 (or euros).
- Withdrawal was on pending for quite sometimes. (5 BUSINESS days *and I passed weekend)
- Withdrawal process took ages.
- Supporting agents becoming not so friendly when it comes to withdrawal question.

Anyway, all those things (apart from the NetEnt games and supporting agents) were written in the t&c, so make sure you read them before you open the account or deposit (just to avoid disappointment). If your local currency is not in euros, then expect the exchange rate adjustment which is quite something. (I was told I supposed to receive £220. but after I calculated from euros currency *based on XE, it supposed to be £208 *alright... at the end I only received £201 in my bank account). Every penny won is customer's right. Every cut here and there hurts abit. Even though I only deposited £20 in the beginning and agreed to accept the 200% bonus (after meeting the wagering requirement, ended up having 600 something euros and was told bonus can't be withdrawn. I thought ok, no problem, still had 567 euros. Then was told, I may only withdraw 10 times the deposit + my own deposit. The one who called me said, "it's not bad at all you know, you got 10 times what you deposit. :) *hip hip hooray!!! BIG WINNINGS!!! Once again, my mistake, should have read the t&c from the beginning.

I'm not saying avoid this casino. You may try, coz they do pay out eventually, but once again... READ the t&c in all casinos you join.

Ps. I just feel, after all the hassle with the payment procedure & disappointment from words given by some staff (which gave the impression as if I was expecting charity instead of getting my own money) that winnings is not so worth it. I won £650 from a single spin of £0.60 on RoxyPalace a day before, payment was received just few days after.. :)
AriGold 4 reviews
Germany
Message
- Decent choice of Slots
- Awesome 400% Bonus (read T&Cs!!)
- Very helpful Customer Service

Was able to withdraw my Money, although because of some minor problems it took around 1.5 Weeks (wire transfer).

Can still recommend the Casino, just make sure u read and understand their T&Cs on their Bonus money.
Layout seems a bit old but its still okay.

Withdrawal Process was kinda slow, documents need to be sent via email, would be better if customers can upload it somewhere on the site like most other Casinos do it. My first Email got lost and somehow I wasn't able to receive Emails from the Customer Service. But after a constructive Discussion with the Live Chat we changed my email to another hoster and I was finally able to receive Messages and the withdrawal Process went through from that point on.
Loulou2730 1 review
United Kingdom
Message
That I managed to wager. Other than that nothing is good about this site.
Everything...
Had so many issues with this site.

First went on the sight and they had all my favorite games netent games so I decided to deposit, then they took all them games off as you can't play with them if you have bonus money.

Second I managed to wager and withdrawal £100 then later getting a message saying I have to wager £750 more so they put it back in,

Third I wagered it triple checked it with online chat they said wagering is met. So I withdrew £300 witch I was so happy about, then get a phone call saying I'm not getting no money because I played some scratch cards. They was never going to give me anything. Just wasted my time.

I hate this site and advise everyone who wants to play on it to read the terms and conditions because they are hoping you slip up.
katemak 1162 reviews
Macedonia
Message
Madam Chance casino is casino I knew for a while, but reading all the bad news and coming from Game Tech Group N. V. Casinos and we all know what games they used to use didn't made any positive impression for me at the time being. But still our forum admin explained something which was very important to me and must say I totally trust this guy, because he is one of the smartest guys in this site and the fact he knows hes job very well, I changed my opinion of this casino.

And on top of that, seeing one our forum member had great time there and had his withdraw no problem at all I think I can trust this casino and maybe deposit in the near future. But before I was in doubt in this casino I found one forum where this casino was giving 40 euros free chip just to try their games. Well the bad part was the free chip was available only to play their Betsoft games and must admit they are one of the slots I like the less.

Must admit they have great support I have asked about their freebie and the live casino agent was pretty friendly and informative which is another important thing to me as a player. If the live support are offline all the time or its not friendly and informative I dont think I will visit such a casino and specially not making any deposit there.

The free bonus didnt last that long, well knowing all Betsoft games are expensive to be played, because they all start with 0. 2 coin size so not so much you can play with tiny bonus as 10, but still I gave it a try. I will try this guys, they are on my next list to do and of course I will take advantage of their welcome offer of 400% match even if the wagering is X 20 deposit plus the bonus, but the bonus is huge one, so will try my luck here. Will keep you updated what will happen with my first deposit here, so lets hope I walk out from there as a winner.
Fiekie247 206 reviews
South Africa
Message
I stumble upon this casino in the forums and saw them offering 400% bonus. I also noticed users mentioning that they were from game tech group. You know what comes to mind, when they speak about game tech group, Euromoon, Casino Triomph etc. I was hesitant about joining, giving the history with these casinos from game tech group, until another forum user actually mentioned he won and received his withdrawal and I decided to join the Madame.

I made the minimum deposit of $20 and took the welcome bonus of 400%. The terms were okay but there were one term that really shocked me, but I made peace with it. I am guessing you're wondering what I am talking about. If so read my bonus review about their 400% welcome bonus to get some clarity. I saw they have games from many providers and NextGen is my favourite at the moment. Because of this I decided to just continue playing NextGen games. I completed wagering in a few hours and requested a withdrawal. They say 4 – 6 days to get paid, but my money was in my neteller account within 72 hours. Yes that is right, on a Sunday afternoon I receive the message that money was sent to my account, which means they process withdrawals on weekends.

Now despite what I mentioned above with not feeling safe, all of that changed when the following happened.1.) My VIP manager called me to welcome me and explain the bonus terms and made some suggestions to benefit me. 2.) He was on chat available whole day to assist with any concerns I had while I was playing, he intercepted a chat conversation I had with another support agent. 3.) He was so friendly and helpful the entire time I was playing and even made some suggestions and recommendations on which games to play, which are hot etc. I even made a 500 euro win from a 0.50 euro bet on a game which he recommended. 4.) He made sure my withdrawals are fast track like a VIP player and then the last but not least, he made a follow up after my money was paid and to make sure I am satisfied with the casino and the service received. Now this made me feel safe and secure.

I will be here full time and classify it as one of my favourite casinos. Game selection is great and their games pay-out ratio is good as well. Live chat are on point and there is nothing more I could ask for. Hopefully in future they will remove the max withdrawal limits on their deposit bonuses and also make their withdrawal times frames within 24 hours.

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